Vca Canada Calgary North Animal Hospital And 24 Hour Emergency Service

We unfortunately had to use this emergency vet on a Sunday. We were very impressed with their service! It was a bit of a wait to have our dog seen by the vet, but other emergencies got in the way so we understood. The vet and vet techs explained everything well and our dog came home that night. We also received a check in call the next afternoon. Thank you for the great service! Read Less

Today we had to make the hardest decision to put my amazing dog Kaii down😭she was fine last night and I found her hiding behind the couch this morning and she won't move, she was so cold and weak wouldn't even lift her head when I asked her to go for a walk. We took her to an emergency animal hospital, when we arrived we waited at the door with Kyle carrying Kaii. The lady (Maggie) comes to the door and explained it's a close door policy because of covid and we said we understand cause of 'fuckin covid'. Well she got so hung up on use saying 'fuckin covid' and turned it into use swearing at her which we apologized that she thought it was directed at her and by no means where we swearing at her we didn't mean for her to take it that way . So she takes kaii in and tells us to wait for them to call us after they check her out. The vet calls and tells us the worst news you can get she has a tumor on her heart and fluid around it restricting her heart from beating we where giving 2 choices the first was put her down the second was drain fluid and send her to another place for a specialist where the fluid could build up again and she had a tumor on her liver as well but we needed to decide quick because our baby was suffering. We made the extremely difficult decision to put her to rest and was told to come to the front so I could be brought to the back to be with her for the last time. Waiting at the door was the same woman Maggie. I'm bawling my eyes out and she starts lecturing me on swearing. I again apologize she took it that way and assured her we didn't direct that her, she continued playing victim so I finally snapped and told her I'm not talking to you your not the veterinarian your the receptionists and I want to see my dog now! She rolls her eyes and snaps at me to go to the side door. When she finally opened the side door she continued bitching at me. I asked where my dog was and she ignored me and continued lecturing about swearing I'm assuming she went on because she now had a co worker in the room and I again stated "we didn't swear at you once we swore about covid and I'm not her to talk to you I'm here to put my baby down you are extremely rude with zero compassion for our situation and all you want to do is go at us over nothing. I'm done talking to you I'll talk with someone else thank you." She rolled her eyes and walks out. I again apologize to the other lady in the room and explained what happened and that she was extremely unreasonable and unprofessional. I got time with my Kaii to say good bye I called the nice lady and said it was time and I held her for the last time as I said bye. The rest of the staff was extremely compassionate and professional but YOU MAGGIE DO NOT DESERVE YOUR JOB for making an already unbearable situation so frustrating cause you wanted to play poor victim over literally the words 'fuckin covid' which was by no way directed at her you are a heartless woman who should not be working at an emergency animal hospital she made this horrible time 1000xs harder for us made us wait longer than we should have cause her need to continue complaining at us . I hope no one else has to deal with this unreasonably rude woman, she doesn't deserve to be in the line of work she's in. She wasted so much precious time we lost on spending with our kaii face #firermaggie #emergancyanimalhospial #vcanorth #northcalgaryanimalhospital #fuckcovid Read Less

We have had both great and awful experiences here. Half the staff deserve awards and half the staff...well. ugh. On top of a ridiculously long day they over charged $370. It starts when I called at noon yesterday, decided to do walk in because it would be quicker than a 7 pm appointment. Show up at 2:40. Told approx 30 minute wait. I expressed that we didn't drive so we were directed to sit outside on a bench. 2 hours later they take her in. 4 hours later they finally tell me that she won't be seen until at least 10 and not to plan to pick her up until midnight. ..... I sat outside 4 hours. I expressed to several people that I was waiting outside because we didn't drive. I asked for time estimates several times without an answer. I even tried to use the bathroom and was denied and had to beg a near by 7/11. I found out at 730 pm that it was general protocol to start procedures at 10 pm. .....so they absolutely could have told me that when I asked instead of leaving me waiting outside. I expressed that we were relying on a neighbor for a ride so we needed some idea as to when we could get her. After midnight they finally called. I sent my boyfriend to get her. They over charged him $370. I had told them earlier and got the pre-approval for our pet insurance but they charged him for everything. I called at 130 am and they apologized and said they would run the claim right away. It is now past noon on the next day and I call to make sure that everything is in place so once he spends 1.5 hours on transit to go get his refund he can just get it and go.......they still hadn't run the claim. Oh plus how did my dog lose a chunk of skin off her nose when she went in for her foot? Now there is a wonderful front desk girl with purple hair who was the one who investigated for me and found out that it would take hours more. She also coordinated a refund for the exam fee. She was awesome. She has been there a long time and is always great. Even if I was super angry. She deserves several gold stars. We have had great care from Dr. Singh and Dr. Barton and several others. But we also had a vet diagnose her with kennel cough and send her home with cough syrup. 2 days later she had raging pneumonia. You give antibiotics for kennel cough. Also cough suppressants make pneumonia worse so yay for that. So that vet got a failing grade. But the vet that took care of her for her 4 day stay for pneumonia was also fantastic. But for $8000 I should hope so. Long story short.....we had an awful experience and now we have to go back for a follow up. And for our refund of what they over charged. But we have also had great care when we have been there. But it seems like its always 50/50 chance. But ultimately be prepared not to be allowed in due to covid and make sure you are on top of everything or you may be left lost in the dark. Read Less

**LONG BUT IMPORTANT REVIEW** We took my 11 year old short haired border collie Ringo in by appointment on april 23rd 2020. I told them he was not barring weight on his back left leg and that he would cry when he was running around and playing with his toys. So we got to the hospital and waited. He finally got in. We waited in the parking lot for 3 hours and the vet called me 2 or 3 times saying that they couldnt find anything on him. That he wasnt reacting to anything. I said he does whip his toys around so maybe it was his neck. She called back and said that they have fully examined him and theres absolutely nothing they can see and his legs, teeth, neck ect all look good. They gave $200 worth of meds. 1 muscle relaxer and 2 pain meds. A week/week and a half later when I was clipping his nails I noticed a growth on his back left leg. I assumed that's what had been bothering him but we decided to keep an eye on it. It didnt start bugging him right away and I was cleaning it everyday but he started trying to rip it off so we made an appointment asap and went in july 11th to have it taken off. We did, no problem that vet that did this was actually very kind and was great but it was still 4 hours for a 2 stitch growth that didnt need sedation. When I went to get the stitches out on july 23rd i went to pick him up and asked how it looked and how it went. I was told 'I dunno but usually when they dont say anything it's okay.' So I left irritated but just kept cleaning it. Border Collie got groomed on the 26th and my groomer asked if I knew about this tennis ball sized lump on the inner part of upper thigh near his groin. I had no Idea of it and went to pick him up and felt it right away and my heart sank. When we got home he was laying on his left side and I was petting him and found ANOTHER lump on his abdomen about golf ball size. My mom then called calgary north for me because I was too upset. The lady was not helpful said that sometimes they miss stuff because border collie have long hair. We informed them that hes short hair (not that that should matter) and said she would talk to the vets and call us tuesday (it was sunday the 26th right after the groom that we called) my mom gave them an extra week and called the following monday (today august 3rd) . I should add that I asked for all documentations each time I went and I have all the reports of what they found ect and its 1.5 pages long. Today when we called she said MULTIPLE MASSES WERE FOUND IN INITAL APRIL 23RD REPORT AND IT WAS ALL DOCUMENTED AND IT CHANGED FROM THAT THEY DID TELL US TO THAT THEY DIDNT TELL US BECAUSE PEOPLE USUALLY DONT GET MASSES CHECKED CAUSE THEYRE USUALLY BENIGN. (Not their discussion to make and not in the report I got nor was I told) i ALWAYS get ANY mass on my old lab checked so i would 100 percent do it for my border collie too of I knew about them. SHE THEN SAID THAT AS OWNERS WE SHOULD HAVE SEEN AND FOUND ALL THESE LUMPS AND MASSES. (One is by his penis, I dont pet that area and just took him in for a 3 hour examine on his legs, it should have been told to us)My border collie doesnt like to be cuddled and usually dodges petting and just wants to always be constantly going, this we took his to the vet. Also why I paid $700 to get him looked at. my mom asked her to send us the report that said he had masses. Dmv also said there was no way they can change documents. WELL WHAT SHE SENT US WAS 6 PAGES AND MY IT WAS ADDED IN THE MIDDLE IF MY ORIGINAL 1.5 PAGE DOCUMENT I RECEIVED. They've lost our business for good. We spent $11000. On our cat and been going there for 10 years. Go anywhere but this place. My sweet old man will be getting his bloodwork x rays and anything else he needs from a more compassionate/compantent vet next week. Read Less

WARNING!!!! DO NOT TAKE ANY OF YOUR PETS HERE. I WOULD GIVE THEM 0 STARS IF I COULD. THE STAFF HERE INCLUDING RECEPTIONIST TO DOCTORS ARE UNPROFESSIONAL, MONEY HUNGRY AND CRUEL TO ANIMALS!! THEY DO NOT HAVE ANY INTENTION OF SAVING YOUR PET THEY JUST WANT YOUR MONEY AND TO THREATEN YOU TO TAKE THEIR ADVICE/TREATMENT TO TAKE YOUR MONEY AND END UP CAUSING YOUR BELOVED PET TO BECOME MORE ILL OR IN WORST CASES, THEY DIE. IF YOU LOVE AND CARE FOR YOUR PET PLEASE STAY CLEAR OF THIS UNETHICAL AND NIGHTMARE OF A PLACE!!! Read Less

This review is in result of what my friend told me: This place only cares about money. If you can’t pay half of what they’re asking which is usually between $1000-$5000 for a very sick pet they won’t help even if the animal is dying right in front of them. Dr. D’amico is an immature petty unprofessional lying monster who overcharges for every procedure when giving you a quote (she must be this hospitals favourite vet because of this) and she has absolutely no problem turning you away and then blaming you for leaving after she said she couldn’t help without paying $2500 up front oh and don’t get upset because then she’ll trash you in the comment section of your animals medical records which are permanent! By law what they write cannot be deleted...ever....so what she wrote is there forever. This cow needs to be taught some tact and maybe how to do math instead of blatantly lying about someone! You could of said: “owner was visibly upset and after informing them that if they couldn’t pay $2500 up front then I couldn’t help them, afterwards the owner took their pet and rushed out” instead you said they swore at you and called you a money grubber than stormed out?! Not even close! they said “THIS IS bullshit” NOT YOU ARE bullshit so yes they swore but as the english language goes it was in general not directive and you learn that in elementary school but you must of been sick that day. Then they said “and you’re supposed to be an animal lover?” Not money grubber and the reason they rushed out of there was because they were DEVASTATED and fighting against time trying to find someone, ANYONE to help save their pets life since the vet wouldn’t even touch him without $2500!!!! like seriously?! who has $2500 just laying around?! If they would’ve stormed out of there they would’ve slammed that door so hard the glass would’ve broke but there was no door slamming or violent acts of any nature but nice try honey. I told my friend to go to western from now on, My friend is pretty sure they’re fired as a client anyway for requesting that comment to be amended even though the manager defended her employee to the bitter end and believes her over someone who just paid them $4000 thanks to her pet insurance who stepped up and made it possible for their pet to get treatment! Hopefully someone will think twice before going here after reading this. Read Less

I caught a neighborhood cat with a baby Robin. It's wing was injured and couldn't fly. So I called them up. They take wild life and nurse them back to help at no cost to you. Incredible!! My conscience wouldn't let me leave that pour lil guy. So thanks VCA!!! Read Less

We usually go to the Calgary Cat Clinic (also terrific) because it is closer to us, but one of our cats had some concerning health problems and they did not have a doctor yesterday morning. They recommended Calgary North Vet Hospital and faxed them our cat's file. I was shocked at how soon we were able to be seen, even at 7:40am, and was incredibly thankful for Dr. Richard Weger's detailed, honest, and expert advice. Multiple options were provided and a follow-up plan was put in place. The staff and vet-in-training were also extremely helpful, kind, and responsive. Our cat is doing much better now, and I would highly recommend this vet to anyone. Read Less

Everyone at Calgary North Vet Hospital is fantastic, friendly, and compassionate. The vets also give it to you straight. They understand financial concerns, but they don't try to downplay the reality of the situation. They were amazing when our older cat had to be put down, and saved our other cats' life when he was misdiagnosed by our regular vet. Read Less

A thousand stars. We have been truly blessed to have had the staff at Calgary North in our lives for 13 years. Our Bichon cross, Pudding, got her Angel Wings this past Friday and while I write this with a broken heart, we also have hearts filled with respect and gratitude for Dr. Cooksley, Dr. Singh and Vet Tech Wendy. Right from our first puppy visit through to her end of life care our pack (my husband, me and our furry child) have been treated with the utmost care, compassion and professionalism. These wonderful people went the extra mile every single time we needed them to. Their research was thorough, their advice was sound, and their capacity to take care of all of us was limitless. Each of these individuals is very special and unique and collectively they worked so well together as a team to provide the best possible care for Pudding through the years, and ultimately to Stan and me as well. Your kindness will never be forgotten. In gratitude and a thousand stars. Read Less

Can not say enough good things about this vet! My little chihuahua started seeing Dr. Kelman who guided us through the painful process of putting my little girl down. He was exceptionally patient, compassionate and professional with me and my entire family. My other little kitty has been there too and you won't get anything but the very best service from Dr. Kelman and all the staff a this clinic. Very large selection of food on hand in the Vet Diet store, so you never have to wait for food to be ordered in. Read Less

All the staff were very helpful when we brought our cat in as an emergency situation. Dr. Michelle was wonderful and very compassionate. Our cat had to stay overnight. They took such good care of him. When we came the next day to pick up our cat , the nurse explained the results and went over his medications with us, and answered all of our questions and concerns. I highly recommend this veterinarian hospital. 😊🐈🐱 Read Less

I had a family memeber go here because her spiney mouse had to be euthanized as he was very very old. They charged her $207.32 for him to be euthanized. She didn’t get him cremated or anything. On the invoice it said euthanasia with consult $161.70 and the general cremation is $45.62. The vet didn’t even really say anything she just took the mouse and was like okay and did it. This is absolutely ridiculous! Had they been able to save him I could understand but for a euthanasia!? I can’t believe that in a time of grief like this you would charge that much. We have gone to other vets where they would charge $45. I would not recommend this place unless you want to pay an ridiculous amount of money. Read Less

One of my beloved cats developed Saddle Thrombus unexpectedly this past Tuesday night. I was rushing to Montgomery emergency and got lost but was only two blocks away from North Calgary emergency. As traumatizing as this event was for me the staff here were wonderful. A special shout out to one of the nurses there, Cody, for treating me with such empathy. My second cat isn't doing well and I plan to bring her here to say goodbye when it's time. I highly recommend Calgary North Animal Hospital. Read Less

The staff and doctors here took every effort possible to make sure we understood what our cat's treatment plan options would be after ingesting something that caused a blockage. They made sure we could visit with him before and after his surgery and took really good care of him, multiple doctors provided us calls and updates on his recovery as well. Top notch service and care despite a really busy Saturday! Read Less

Calgary north is absolutely amazing, I will never go to another veterinary clinic again. Everyone, from the doctors, techs and receptionists are extremely kind, compassionate and professional. I have been coming here since December and recently I had to say goodbye to my fur baby Miss Lenard, I could not have asked for a better team to care for her... "Dream Team" as they called it and I couldn't agree more. I appreciate everything the staff has done for me over the last few months and especially how they helped me with the loss of Miss Lenard.Read Less

VCA animal hospital in the NW was fantastic. They were so caring, kind, and thoughtful when our dog Buster passed away and we brought him in. They arrange for the private cremation and also some very special paw print casts that were colored the same as Buster's fur. The staff were very polite and considerate when interacting with us after we lost our precious, loyal, faithful dog. Thank you!! Read Less

The clinic staff are very friendly, helpful and knowledgeable. We had to say goodbye to our 15 year old cat and they were sympathetic and professional and kind. I’m very happy with how they handled the whole thing. They made our cat as comfortable as possible and also made sure we were comfortable. They explained everything they were doing and didn’t sugar coat anything. I’m glad this is where we ended up for our furry little guys last few hours. Read Less

They brought me in and my bill was over 2000$ and when looking at things I was charged large amounts for dumb things like setup of hospital room and 80$ Poison control call. I am sure I was taken advantage of at a time I was vulnerable and over charged. I will be taking my business elsewhere. Read Less

Overcharge & Poor Customer Service. After paying over $700 for surgery to my dog, I was assured that follow up appointments would be covered should complications arise. Sure enough they did, yet the vet charged for the visit because he was not the original vet who did the surgery. I was not told about this fine print beforehand. Very deceitful. They refused to acknowledge what I was told by the surgeon and had no compassion or regard for my situation. These guys just care about the money. Very cold customer service. Read Less

We had one terrible experience here and one amazing one. On the first occasion we visited in the middle of the night as emergency patients because our cat was throwing up continuously. They held him for about 12 hours before telling me there was nothing wrong with him that they could figure out and sent him home. I could tell right away that he was still sick - he was glassy-eyed and shaking. I took him to our regular vet the next day and he ended up requiring emergency surgery. If I had trusted this vet when they said nothing was wrong, my cat would have died. The second time we visited as emergency patients they were very thorough with us and treated us and our cat with the utmost care, though I can't help but wonder if that's because we called to discuss our negative experience previously and it was on record. Overall I would bring my cat here only if it was absolutely necessary, and I would be sure to ask questions and take tons of notes on what the vet said. You will almost definitely end up needing to bring your pet to your regular vet after being here. Read Less

Awesome! We have 4 pets and have seen many vets in our days, this was easily our best experience. Dr. Singh and the staff were so real and genuine, making us feel like we were in great care. Realistic prices and open 24 hours a day with the same fees for anytime of the day.Read Less

Dr Foster is awesome!!! Called one day ahead and they were able to get us in. Staff are all very friendly, and you can tell they are all animal lovers. Dr Foster addressed all of my concerns and provided a variety of solutions for my golden doodles issues, and some of them were even over the counter remedies that weren't going to cost us a fortune! We will definitely be coming back, and recommending this vet to everyone! Read Less

I would give 6 stars if I could. I brought in a bearded dragon that I rescued from someone that didn't know how to take care of her I had her only 4 days the 4th day her health decreased extremely bad and she couldn't even hold her head up anymore I rushed her into the vet after making a call to make sure someone was there that could help me. as soon as I got there I was rushed into the back room and within seconds I had the reptile specialist there with me looking over Charm . she was very knowledgeable and extremely helpful and she treated me like I was a friend and not just a customer , the vet on call came in as well and she as well was very nice and helped me decide what was best for this poor bearded dragon . we had to put her down after only having her 4 days due to lack of proper food and lighting for her whole life , she was 4years old and the girl that owned her before didn't care for her. the vet and specialist both comforted myself and my 2 kids while we had to make this hard decision . never once were we treated less then a friend . a few days later I got a card in the mail from those 2 girls and it brought tears to my eyes from all the heartfelt and meaningful words. I highly recommend this vet office, they are amazing .... Read Less

Taking your pet to the emergency vet is one of the scariest things. Thankfully everyone at Calgary North made our experience as pleasant as could be managed. They were calm, reassuring and it's evident they genuinely care about the well being of each and every animal in their care. I really appreciated Dr. Shutt's straight forward approach. She provided us with a lot of options and was very open about pricing all the way through. We are so grateful that we took our kitty Dexter here for emergency care and we're beyond thankful for all the ladies working here that ensured he got the best care possible. Calgary North is definitely going to be our go to for all our veterinary needs now. Read Less

I cannot recommend this clinic enough. We went to this clinic because of an unexpected illness in the middle of the night. From the individual at the front to the vet, everyone was very caring and understanding. My dog was treated with love and care. We unfortunately lost our dog that day. They treated him the same way we did, as if he were theirs. I cannot thank Dr. Jennifer Shutt enough. She was very patient and understanding of the difficult situation we were suddenly put in. She was able to answer all our questions. Everyone that night was very compassionate and gave their highest level of care. Read Less

This is a wonderful clinic and the staff are very caring, but they are very expensive. I had an estimate for my dog's teeth at 2 - 3 thousand dollars. He's 14, and we don't have a lot of money, so it was a very difficult to know what to do. I ended up taking my dog to Beddington and it was a huge difference in price (and an easy decision to make). He had his procedure and was back to himself within a day or two. I appreciate they are a private clinic and can charge anything they like, and I know they have advanced equipment, more staff, and a larger facility, but I would really encourage them to let people know that they are on the high side for costs. I would hate to see someone have to make a choice around their pet because the costs here are so high, not knowing that there are very skilled vets that are a lot less expensive. I will come back here depending on the issue, but I really do encourage this clinic to think about their approach. Read Less

AVOID. This place does NOT care about animals and all they want is your money. They will take full advantage of you and your love for your companion animal. My dog had heart problems and had fainted/breathing very fast so we didn't really have a choice but to rush her to this place. She was incredibly weak by the time we got there, breathing very fast and she passed out again when we got to the hospital (in hindsight, she was probably mostly gone at this point). They took us into a room and took our baby to the back to do CPR on her or something. Then shortly after, some lady came in and told us that she is full of fluid and that she's going through heart failure. She said that our baby was taking her last breaths and pretty much told us that we should euthanize her. We were so distressed and didn't know what to do and this lady just looked at us with the most heartless face, telling us that we need to make a decision quickly and that it's the humane thing to do. I kept asking her if we could see her and she just kept pushing us to "make a decision". I asked her if there was anything else they could do, and she said there's less than 1% chance of her surviving through this and that she was on her last breaths. What I want to know now (in hindsight) is why in the world she was pushing us to euthanize her when she KNEW that she had less than 1% chance of survival and that she was already on her last breaths? Especially when I kept requesting to SEE OUR BABY, she just ignored our requests and just pushed us to make a decision. Then she went to the back after we somewhat reluctantly agreed on "letting her go peacefully". When she came back, she just said "she's gone" - she ended up passing away on her own. So instead of allowing her loved ones to be by her side during her last moments, all they did was push us and guilt-trip us into making a decision to let her go "peacefully" (even though she was already mostly gone and from what I hear, heart failure isn't really a painful thing for the dog, it's more so that they have trouble breathing. Plus the lady nEVER mentioned anything about her being in pain). I have no doubt in my mind that they kept pushing us to euthanize her so they could grab a few extra hundred bucks from us. They ended up charging us over 200 for cremating her and keeping her ashes, then another 250 or so went into the "consultation" (aka pressuring us) and on the attempt to resuscitate (all of which took probably less than 5 minutes). They take FULL ADVANTAGE of people in their vulnerable and devastated state and they will do whatever for money. STAY AWAY IF YOU CAN. I know there aren't many other options, but if you have the option, do not go to this vet. Read Less

I had the best experience with Calgary North Vet hospital. A lot of places aren't overly helpful towards bunnies but these guys took the extra mile(s) with me and my little bun and I could not be more grateful. From endless phone calls back and forth with wonderful Clayton providing me with information and updates and settling my worries, to having an excellent surgeon in Dr. Richard Weger who so obviously cares FIRST about the well being of the animal before anything else making me feel so safe that she was in the best hands, to Madison who spent that quality time loving, feeding, comforting, and checking in on my little bunny making a connection with her and helping me know exactly how to do everything so she can begin to heal quickly. I told this amazing staff how grateful I am and all they could say was that "it's just their job", but it's so much more than that. The genuine care that was put into my animal comes from the heart and can't be taught, I really am so grateful for everybody at Calgary North. Will be moving all my business here. Read Less

I took my GSD there after he decided to meet and greet with a porcupine. This happened mid-day, our family vet wasn't immediately available. It was our first visit (I hope there won' t be many more), although it did not appear to be very busy, there was a lot of staff on, all of them (nurses, front desk and doctors - I mostly interacted with Dr. Foster) were responsive, genuinely caring and knowledgeable, service was prompt and efficient. The bill was detailed, while I was previously provided with a quote, I did not bat an eye as my baby's health is too important, the overall fee appeared to be a little steep, perhaps this is standard for emergency care in Calgary. Read Less

Two stars because they were open when my cat had a urinary obstruction at night on a long weekend, thus saving his life. The major complaint that I have is the cost. This happened once before, and it was resolved by a vet for under $1000 (catheter flushing, urine analysis, sedation, etc). This clinic's estimate was $1800-$3000, and it cost $2800. After the flushing, they thought he had a bladder stone (which it ended up that he didn't have one or it broke up with the bladder flushing). If he did, surgery would bump the bill up to $4500-$5000. At that point, the owner is put in a very difficult position. Thankfully, I have the money, but if I didn't I would have had to put the animal down for something very treatable. Many people wouldn't have the ability or willingness to just drop $1500 unexpectedly on the first night as a deposit to save the cat. For a medical emergency like this, there is no time to shop around unfortunately. The surgery at $2000 seemed steep but understandable. The Catheter // obstruction clearing at $2800 doesn't make sense to me. The itemized bill had things like multiple line items of over $100 each to check blood pressure, on top of the multiple line items for the vet's professional monitoring each day. So basically the vet's general fee is a separate fee from each and every thing they actually do, which all come at additional cost. These costs are becoming simply out of line. I understand doing due diligence, but at some point this is going to result in a lot of animals needlessly dying when their owners can't afford or do not want to pay for this extravagantly priced care. Read Less

If you have birds, go elsewhere.  My avian vet recomends Western Veterinary if our regular clinic is closed.We've taken our cockateil here twice for broken blood feathers. The first time the vet tech took care of everything.  The vet came in the room later looking confused and not like he had a clue of what was going on.The second time they CLEARLY took advantage of us and the vet had NO IDEA what to do with a bird.  This time cost double the first visit.  The vet made us HOLD our cockateil while she worked on him (not good for your bond with your bird).  We were charged $50 for her to put a little peroxide on a pad and wipe off his wing and she couldn't for the life of her grip the feather to pull it.  Horrible experiene for both us and the poor little guy. The first time we were given meds and he'd been given oxygen and the bill was much less.  The second time we were charged more to do half the work for the vet.  I'm not convinced either vet knew how to work with birds.  I think they know we will pay because we don't want our little guy to die.I also had a friend who's budgie died shortly after similar treatment.  They had OD'd him on the medicine they gave him.  They even told her IN THE CLINIC that they may have OD'd him (before he died).If you have a bird, go FIRST to Calgary Avian and Exotics.  But if it is an emergency and they are closed, go to Western Veterinary. Read Less

Expensive meds. My regular vet is an hour north of Calgary but they had a power outage on the Saturday of a long weekend so I was not able to get a refill on a rx for our cat. My vet faxed in a rx to CNET and when I picked up the meds it was 50% MORE than I usually pay. I expected that there would be a bit of an I crease but not 50%! Read Less