The pros: The doctor here is obviously a big animal lover. Also, not only did he see my kitty the same day I came in with a concern, he also did a dental cleaning the same day when she was having eati... Read More
The pros: The doctor here is obviously a big animal lover. Also, not only did he see my kitty the same day I came in with a concern, he also did a dental cleaning the same day when she was having eating issues. He offered me a discount on the dental procedure as a new customer which I really appreciated (even though, never having done this before, I have no point of comparison on the usual costs).
The cons: I felt like he dismissed a lot of what I was saying. I said specifically that my cat is an indoor cat and had been dewormed as a kitten, but he completely ignored me and gave her a topical dewormer anyway, which (I feel) has caused her a lot of highly unnecessary discomfort as she's been foaming at the mouth with trying to get it off. He said it was for peace of mind but it's been anything but. The additional cost was seriously no picnic either considering I'd already spent a boatload on all of the other concerns. On top of this, he insisted that we buy specific food, Royal Canin, and that we stop feeding her Orijen. Even a cursory glance at the ingredients in both of these foods shows which is the superior brand. I've done a LOT of research and Orijen came up consistently as the most nutrient-rich food we could find. The whole thing felt really pushy and I definitely did not appreciate the upsell as I was already stressed out with everything.
All in all I really did appreciate him getting her in so fast for the main concern, and his cheerful manner in doing so, but I'm not so sure this place is the right fit for me and will be trying elsewhere for the next concern. Read Less