Big Hill Veterinary Service
Cochrane, Alberta
Reviews
Christine Roth
5 Jul 2018
REPORT
I am giving Big Hill a 5 star review, even though the reason we visited was in sad circumstances. My elderly little dog had a rough couple of days, couldn't walk and was in a lot of pain. It all cam...
I am giving Big Hill a 5 star review, even though the reason we visited was in sad circumstances. My elderly little dog had a rough couple of days, couldn't walk and was in a lot of pain. It all came to a head on Saturday, and I called Big Hill as I couldn't get her in to the Vet that had previously seen her. They recognized that it was an emergency and got us in within the hour, right at their closing time and on the long weekend. It is never easy to part with a pet, and this one was especially hard. Dr. Darvill, our vet, and the staff that helped us were incredibly kind and generous and I thank them for their care and for seeing us on such short notice. Thank you.
kelly kolstad
7 Feb 2018
REPORT
Awesome friendly, compassionate and wonderful animal care!
Serena Gray
4 Jul 2017
REPORT
Great service I was out of town on vacation and my dog got sick they were very acommdating and knowledgeable a level of care that I like.🐾🐾
M6198
16 Mar 2017
REPORT
Poor service- unfriendly front staff and to top it off- paying for services that were never even done. I would NEVER recommend this clinic to anyone. I had my female dog fixed there and still to this ...
Poor service- unfriendly front staff and to top it off- paying for services that were never even done. I would NEVER recommend this clinic to anyone. I had my female dog fixed there and still to this day she bleeds even though I paid the ridiculous amounts to have her fixed! And then after I went back to ask why she was bleeding- I had to pay more costs to have more tests done to which I later learned were never even completed by Bill Hill (information given from an animal hospital in Calgary). My dog apparently had all these tests done, they tell me -she was perfectly healthy. They told me "tests came back great"- to which I didn't agree with as she was still bleeding- so I went to get another opinion shortly after from an animal hospital in Calgary. They then told me there were numerous issues that came up from the results of the same tests Bill Hill supposedly completed- and I was told her spay was not successful.
Keep in mind animals are a part of someone's family- charging people for tests to make a buck is disgraceful and disgusting.
Sanuja Senanayake
22 Aug 2016
REPORT
Great service for large breeds. In Calgary, not many veterinarians willing to help with large breed dogs who are not well trained.
Rockymountain Yota
7 May 2016
REPORT
I had an emergency with my dog, the staff rushed me in immediately. Kim Darvill did a great job of responding quickly to my needs with no appointment. They kept my dog for the afternoon and I receiv...
I had an emergency with my dog, the staff rushed me in immediately. Kim Darvill did a great job of responding quickly to my needs with no appointment. They kept my dog for the afternoon and I received phone calls every hour with updates on his status. The day after I had a personal phone call from Kim to offer her support. Kim and her team were very kind hearted and displayed true love of pets.
Nevaeh Eckert
26 Apr 2016
REPORT
Dr.kung spaded my dog and perscripeded her medicine that gave her a big bump on her thorat then perscrpited her a new medicine causing her to have painful bloody poops
Dan F
14 Jan 2014
REPORT
Stay away, far away
My dog was sneezing continually. All Dr. Kung did was listened to his heart and that was it??
She said it was the temperature changing in the house!!!
My wife insisted it was a sin...
Stay away, far away
My dog was sneezing continually. All Dr. Kung did was listened to his heart and that was it??
She said it was the temperature changing in the house!!!
My wife insisted it was a sinus issue but was basically ignored.
We took him straight over to ARROWHEAD were they found a cracked tooth the was red and inflamed that possibly was abscessing and causing inflammation in his snout.
Antibiotics and anti inflammatory were prescribed
Of course an extraction is required
Animals suffer in silence this VET is a joke, stay away.
Oh ya $70 for nothing
Jennifer Foy
11 May 2013
REPORT
I have been taking my two dogs to Dr. Gerry Smith at Big Hill Veterinary Service for over five years. Dr. Smith is caring and knowledgeable and the staff are friendly and helpful. I would highly rec...
I have been taking my two dogs to Dr. Gerry Smith at Big Hill Veterinary Service for over five years. Dr. Smith is caring and knowledgeable and the staff are friendly and helpful. I would highly recommend anyone looking for a vet in Cochrane to get in touch with Big Hill Veterinary Service. Great people, great service and great dog treats!
Book an Appointment
Online booking unavailable
Please call
(403) 932-6160
Business Hours
Monday
Mon
08:30AM-17:30PM
Tuesday
Tue
08:30AM-17:30PM
Wednesday
Wed
08:30AM-17:30PM
Thursday
Thu
08:30AM-17:30PM
Friday
Fri
08:30AM-17:30PM
Saturday
Sat
09:00AM-13:00PM
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CLAIM IT HEREIncorrect information? Let us know
Big Hill Veterinary Service
Cochrane, Alberta
Business Hours
Monday
08:30AM-17:30PM
Tuesday
08:30AM-17:30PM
Wednesday
08:30AM-17:30PM
Thursday
08:30AM-17:30PM
Friday
08:30AM-17:30PM
Saturday
09:00AM-13:00PM
Reviews
Christine Roth
5 Jul 2018
I am giving Big Hill a 5 star review, even though the reason we visited was in sad circumstances. My elderly little dog had a rough couple of days, couldn't walk and was in a lot of pain. It all cam...
I am giving Big Hill a 5 star review, even though the reason we visited was in sad circumstances. My elderly little dog had a rough couple of days, couldn't walk and was in a lot of pain. It all came to a head on Saturday, and I called Big Hill as I couldn't get her in to the Vet that had previously seen her. They recognized that it was an emergency and got us in within the hour, right at their closing time and on the long weekend. It is never easy to part with a pet, and this one was especially hard. Dr. Darvill, our vet, and the staff that helped us were incredibly kind and generous and I thank them for their care and for seeing us on such short notice. Thank you.
kelly kolstad
7 Feb 2018
Awesome friendly, compassionate and wonderful animal care!
Serena Gray
4 Jul 2017
Great service I was out of town on vacation and my dog got sick they were very acommdating and knowledgeable a level of care that I like.🐾🐾
M6198
16 Mar 2017
Poor service- unfriendly front staff and to top it off- paying for services that were never even done. I would NEVER recommend this clinic to anyone. I had my female dog fixed there and still to this ...
Poor service- unfriendly front staff and to top it off- paying for services that were never even done. I would NEVER recommend this clinic to anyone. I had my female dog fixed there and still to this day she bleeds even though I paid the ridiculous amounts to have her fixed! And then after I went back to ask why she was bleeding- I had to pay more costs to have more tests done to which I later learned were never even completed by Bill Hill (information given from an animal hospital in Calgary). My dog apparently had all these tests done, they tell me -she was perfectly healthy. They told me "tests came back great"- to which I didn't agree with as she was still bleeding- so I went to get another opinion shortly after from an animal hospital in Calgary. They then told me there were numerous issues that came up from the results of the same tests Bill Hill supposedly completed- and I was told her spay was not successful.
Keep in mind animals are a part of someone's family- charging people for tests to make a buck is disgraceful and disgusting.
Sanuja Senanayake
22 Aug 2016
Great service for large breeds. In Calgary, not many veterinarians willing to help with large breed dogs who are not well trained.
Rockymountain Yota
7 May 2016
I had an emergency with my dog, the staff rushed me in immediately. Kim Darvill did a great job of responding quickly to my needs with no appointment. They kept my dog for the afternoon and I receiv...
I had an emergency with my dog, the staff rushed me in immediately. Kim Darvill did a great job of responding quickly to my needs with no appointment. They kept my dog for the afternoon and I received phone calls every hour with updates on his status. The day after I had a personal phone call from Kim to offer her support. Kim and her team were very kind hearted and displayed true love of pets.
Nevaeh Eckert
26 Apr 2016
Dr.kung spaded my dog and perscripeded her medicine that gave her a big bump on her thorat then perscrpited her a new medicine causing her to have painful bloody poops
Dan F
14 Jan 2014
Stay away, far away
My dog was sneezing continually. All Dr. Kung did was listened to his heart and that was it??
She said it was the temperature changing in the house!!!
My wife insisted it was a sin...
Stay away, far away
My dog was sneezing continually. All Dr. Kung did was listened to his heart and that was it??
She said it was the temperature changing in the house!!!
My wife insisted it was a sinus issue but was basically ignored.
We took him straight over to ARROWHEAD were they found a cracked tooth the was red and inflamed that possibly was abscessing and causing inflammation in his snout.
Antibiotics and anti inflammatory were prescribed
Of course an extraction is required
Animals suffer in silence this VET is a joke, stay away.
Oh ya $70 for nothing
Jennifer Foy
11 May 2013
I have been taking my two dogs to Dr. Gerry Smith at Big Hill Veterinary Service for over five years. Dr. Smith is caring and knowledgeable and the staff are friendly and helpful. I would highly rec...
I have been taking my two dogs to Dr. Gerry Smith at Big Hill Veterinary Service for over five years. Dr. Smith is caring and knowledgeable and the staff are friendly and helpful. I would highly recommend anyone looking for a vet in Cochrane to get in touch with Big Hill Veterinary Service. Great people, great service and great dog treats!
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CLAIM IT HEREIncorrect information? Let us know