This makes me sad to write this because I loved this place when my dad brought his dogs here but when we got a puppy and brought to this vet it was awful We had my fur puppy come in to get his nails cut for the first time and it was terrible she cut his quicks and was just rude the next time we took him she was saying he was over weight she would prob have euthanize him when he’s 7 then (still a puppy) he was nipping a bit and heard her say oh we will prob have to euthanize him by 2. This really bothered me but I was like maybe she was just having a bad day and I was trying my hardest to move on with this till next time I brought him in and his file says aggressive now my puppy was labeled wrongly. When we tell them how he is at home they try to tell us how he is So now I am going to take him somewhere else I feel it is sad to mislabele and judge Ps thank you for giving him anxiety when it’s nail cutting time ( it’s only been your clinic who cuts them) make sure you put that in your file Read Less

We were suspecting that our dog had cancer and were trying to get it diagnosed. To do so urine sample and images had to be sent out to a specialist. The images to accompany the sample were lost and we had to chace them for follow up twice. This delayed getting diagnosis and treatment for our dog who eventually passed away. The staff guessed at pricing options for treatment (thought Edmonton would be cheaper or the same as Saskatoon - huge difference with Saskatoon being much cheaper) and only when prompted would seek out information for us. Additionally when trying to figure out options, clinic staff used ultrasound equipment without having proper knowledge or training on the equipment and provided us with incorrect information - namely the location of the tumor (would determine if operation was possible), and the size (size cant be properly assessed in a bladder). The owner of the clinic took over care of our dog to sort out everything, and we got the referral to Saskatoon. I was happy with how she finally got things moving and provided us with accurate information. I will not go back there, even for routine issues with our other dog. Read Less