We went here for the first time today to have our elderly cat put down - the vet we had used previously could not get us in for two days.  From the moment I phoned, I felt reassured that our cat would receive excellent professional care.  The facility is immaculate and well-appointed, and the staff - from the receptionist to the veterinarian and their practicum student - couldn't have been kinder or more sensitive to our situation, explaining every step of the process and reassuring us that our pet would be comfortable.  When we're ready to adopt another pet, we won't take them anywhere but Blue Cross. Read Less

Dr. Littlejohn and his staff have always been very caring and accommodating with our cats. We are given information needed to make the choice in our family's best interest, as difficult as it can be sometimes. Read Less

I cannot say enough good things about Dr. Littlejohn and his staff. I had inadvertently adopted a very difficult dog, and they worked tirelessly with me (and him) to get the help we needed. Hamish left us far too early and even in that Dr. Littlejohn and his staff went above and beyond. From an after hours phone call to extend their condolences, to a card in the mail that was filled with personal and heart felt messages. You could not find a more caring group of people.Read Less

Always a caring response, with good suggestions (pros and cons) on any procedures. Have been going there for decades and Littlejohns have continued keeping the business as professional and welcoming as ever. For routine or emergency events, Blue Cross has done an outstanding job.Read Less

I took my cat to this hospital to see his diarrhea. Spent $450+ and it ended up the cat was recovered from the medication I used for myself. There is no diagnose from this hospital. What I received are option 1, option 2, option 3, option 4... They didn't recommend which option is the most effective. What they wanted is you try and pay all options and other unnecessary check. During the check the vet found there was a swelling on my cat's back. And he asked about $800 to get rid of it. I went to another clinic for a second opinion, at there the vet suggested leave it until my cat feels very uncomfortable with it. It became smaller and smaller and gone now. I will never go to Blue Cross once again. Read Less

We've been bringing our dog to Dr. Little John for the last four years. He has always received prompt and thorough care and the vet always seems to try to understand our pets unique needs. Staff is friendly, and the location is handy though parking is limited to a few stalls. I've noticed other people mention that it can take over a week to get an appointment. It's been our experience that they can usually get us in over the next few days but pets needing emergency care should visit the Edmonton Veterinarians' Emergency Clinic. It's pricier but almost always available. Read Less