After a couple of days of my kitty being sick, I hit Yelp, at 3 AM because I was too worried to sleep, to find the best place to take him and settled on Capilano Animal Clinic. The staff here is FANTA... Read More
After a couple of days of my kitty being sick, I hit Yelp, at 3 AM because I was too worried to sleep, to find the best place to take him and settled on Capilano Animal Clinic. The staff here is FANTASTIC! I called in as soon as they opened and they were able to get us in within a half hour. When checking in, the staff was very friendly and compassionate. There was a bit of a delay. Our appointment was for 9:45 and we had to wait almost a half hour before the vet arrived. Do I mind waiting a little for the awesome vets here? No. But if you are time conscious this might be something to consider. The vet was very nice, apologized for the wait, and got right into examining kitty.She laid out all of the options very clearly, offering her advice and recommendations on what to do. I never once felt pressured to make a decision or do something that I wasn't comfortable with. She was also very, very transparent. Every step of the way, she let me know what she was doing, what options we had, and the approximate pricing. She was very patient and willing to go over anything with me I was worried about and answer all my questions. After picking up kitty, I was worried over the bill (things get pricey real quick in vetland) but was pleasantly surprised to find that they had given me a discount where they could. Despite my never having gone to the clinic before, they gave me the regular client discount. On top of this, they called me a few days later to check up on kitty and see how he was doing. The care and compassion at this clinic is unbelievable.If you are looking for a place to have your pet cared for, look no further. These folks are absolutely wonderful! Read Less