Edmonton West Animal Hospital & Spay/Neuter Centre
74 Reviews
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Edmonton West Animal Hospital & Spay/Neuter Centre
Edmonton, Alberta
General Info
Edmonton West Animal Hospital (http://www.vetinedmonton.com/) provides a clean, friendly and welcoming environment, featuring the latest veterinary technology and equipment. We are one of the finest animal hospitals in Edmonton, offering high quality care at an affordable price. Our experienced veterinarians and caring staff are dedicated to the well-being of your companion. We provide a wide range of services, which includes but is not limited to: ~Wellness Care ~Dental Care and Radiology ~Emergency Care ~Internal Medicine ~Surgery ~Digital Radiology ~In House Radiology ~Pharmacy & Prescription Diet Our veterinarian is available 7 days/week, 365 days/year! Contact us with any questions or to schedule an office visit. We look forward to helping you!
These are very bad vets. They tortured my cat behind closed doors. My cat had to be put down after more than $2,000.
She went in fine and came out dying.
Nancy Bows
11 Jan 2021
REPORT
Best veterinary clinic in Edmonton. Cost you half than any other clinic. quality of care is exceptional. The girls on the front were very co-operative even during COVID days. no other clinic was able ... Read More
Best veterinary clinic in Edmonton. Cost you half than any other clinic. quality of care is exceptional. The girls on the front were very co-operative even during COVID days. no other clinic was able to accommodate me. Even my regular clinic gives me an appointment in 3 weeks for an ear infection. They were able to fit me in the very next day. Now he is comfortably recovering with the meds. Very thankful to the whole team who is working in these difficult days to treat the pets. I will be changing my vets now onward. Read Less
Jass B
11 Jan 2021
REPORT
Been to this clinic before for emergency with my block cat 🙀. He was suffering in pain and about to die. The cost me way less than the emergency clinic and save my cat. Now I am there regular client ... Read More
Been to this clinic before for emergency with my block cat 🙀. He was suffering in pain and about to die. The cost me way less than the emergency clinic and save my cat. Now I am there regular client from last 2 years and bring all my pets here. There new facility is very clean and open. They are following great COVID protocols to protect everyone.
I will recommend them to everyone without a doubt. Read Less
Neel B
10 Jan 2021
REPORT
I am so glad I found this clinic! They took great care of our babies. Great service and affordable too. P
Peter Gill
10 Jan 2021
REPORT
I took my dog for TPLO surgery. They offered me free consultation. The quote was way less than any other clinic. Follow up was great and he recovered well. Now it's been 6 month after surgery and he ... Read More
I took my dog for TPLO surgery. They offered me free consultation. The quote was way less than any other clinic. Follow up was great and he recovered well. Now it's been 6 month after surgery and he is walking fine. Will definately recommend to anyone. They are now by regular vets too. Read Less
Sam
10 Jan 2021
REPORT
Open 365 days a week with extended hours. Fully staffed veterinary clinic. Perform from regular spay and neuter to advance orthopedic surgries. Call to get the prices. You will surprise that there pr... Read More
Open 365 days a week with extended hours. Fully staffed veterinary clinic. Perform from regular spay and neuter to advance orthopedic surgries. Call to get the prices. You will surprise that there prices are way less than regular emergancy and other vets. Easy to get appoitments during COVID days. Vets explain all the procedures really well. Get follow up email to see your pet is doing. We definitely recommend to anyone. Read Less
Udhay
10 Jan 2021
REPORT
Very affordable vet clinic with high quality of care. They are open extended hours to serve the clients, Been to this clinic multiple times, Clean facility and staff is very nice and polite to talk wi... Read More
Very affordable vet clinic with high quality of care. They are open extended hours to serve the clients, Been to this clinic multiple times, Clean facility and staff is very nice and polite to talk with Read Less
Lorephil Aguinaldo
20 Dec 2020
REPORT
I am very happy with their services. All the staff are very friendly and accomodating. My puppy got neutered and has anxiety to vets. As being the owner, it is heartbreaking if the pup has extreme anx... Read More
I am very happy with their services. All the staff are very friendly and accomodating. My puppy got neutered and has anxiety to vets. As being the owner, it is heartbreaking if the pup has extreme anxiety after surgery. Hayden, one of the staff help us to get my puppy in the car. It is seldom to the people who has initiative to do it for their clients. Highly recommended on this clinic. Scheduling are very accommodating. They scheduled me within the week which is very convenient for me. Read Less
Rajesh
18 Aug 2020
REPORT
I like their services. I recommend this place.
Donna
10 Jul 2020
REPORT
My precious cat got suddenly sick the night before taking him to this hospital in the morning. Due to covid they would not allow me to go in with him snd told I had to stay in the car and wait for th... Read More
My precious cat got suddenly sick the night before taking him to this hospital in the morning. Due to covid they would not allow me to go in with him snd told I had to stay in the car and wait for the vet to call me. Less than 10 minutes later I get a call from a women who I assume was a vet telling me that as they took him out of his carrier he stopped breathing and that they had tried to resuscitate him but he didn’t make it. I was obviously beyond shocked because I never for a minute thought he was dying. I was confused and tried to ask a few questions and felt the person on the phone was pretty uninterested and was just trying to get me off the phone. No compassion at all. Then she starts going on about what I want to do With the body when at this point i was uncontrollably overwhelmed and grieving and I told her I can’t even think right now . She graciously offered to give us a few minutes before sending someone out with the paperwork. Very compassionate !
The absolute worst part of this experience was that this all happened while I was in the parking lot !!!!!!!
I know that things are different with covid but do you really think it’s appropriate to run your business from a parking lot ??? You couldn’t have a room fully sanitized that people could go to and make these decisions and fill out the paperwork ??? Or even set up some chair under a little gazebo for people or have just lost a family member. Instead you run your business like we are doing a drug deal in a parking lot. This experience on top of losing my baby made it even harder on me. I’m
making a point to tell all of my friends and family about this experience so they never take their loved ones here !!!!!!!!!! And covid is no excuse for not thinking of a better plan to deal with it. It seems horrible that I can go to the Mall shopping or go to a casino or eat in a restaurant but you can’t allow people a dignified space to receive such life changing news !!! Shame on you !!!!! Read Less
Oliver
29 Dec 2019
REPORT
I brought my 2 female cats and a dog to get spayed and vaccinate here. The are very reasonably priced. Explained me each and everything benefits. Never try to over sell me anything. Will definitely be... Read More
I brought my 2 female cats and a dog to get spayed and vaccinate here. The are very reasonably priced. Explained me each and everything benefits. Never try to over sell me anything. Will definitely be coming back to you guys Read Less
Peter
29 Dec 2019
REPORT
By far the best vet clinic in Edmonton. i have been to many vet clinic in my life but this clinic by far way ahead in service and quality care. They are also really affordable. Even cheaper than any s... Read More
By far the best vet clinic in Edmonton. i have been to many vet clinic in my life but this clinic by far way ahead in service and quality care. They are also really affordable. Even cheaper than any spay and neuter clinic. Call by yourself and check the prices. Now all my friends and family member comes here. They are open 365 days a year until 10 pm Read Less
Jennifer dunkun
29 Dec 2019
REPORT
I have seen all the vets at this clinic. I like all the vets but my favorite vet is Dr Gosal . He goes above and beyond to help you. I came to this clinic in few emergencies over the weekend and they ... Read More
I have seen all the vets at this clinic. I like all the vets but my favorite vet is Dr Gosal . He goes above and beyond to help you. I came to this clinic in few emergencies over the weekend and they are always helpful. Now this clinic is my routine clinic too. The routine vaccination, spay/neuter, dental services are way more affordable than any other clinic. Also they have very clean and welcoming facility with all the trained staff. Read Less
Brayden
29 Dec 2019
REPORT
Have been going to this clinic for last 4 years now. Recently my dog Sophie had TPLO surgery done here 6 months ago and she is doing fine.This clinic was recommended to me my my family friend in emer... Read More
Have been going to this clinic for last 4 years now. Recently my dog Sophie had TPLO surgery done here 6 months ago and she is doing fine.This clinic was recommended to me my my family friend in emergency when my cat was blocked. They help me out in that emergency and explained everything in detail at time too. After initial unblock and hospitalization for 3 days my cat went home on special food and recommended protocol. He never get blocked again, although they told me that there is chance that it can happen again. They also perform surgery for blocked male cats that prevent blocking in future. its kind of sex change surgery and making them female. i think that is cool surgery.
great news is that they are high quality clinic and cost you almost half from any emergency clinic and regular clinic. You can always call and get the quote from them for free. They have extended hours and open late 365 days /year. Read Less
Jasper
29 Dec 2019
REPORT
Best affordable with quality care vet in town with extended hours. Open 365 days. What else I can expect. Always go above and beyond to help the pet owners.
Colleen Barker
22 Aug 2019
REPORT
Dr. Gosal is an amazing vet. Found him almost 4 years ago. My 15 1/2 year old baby just passed away and Dr. Gosal and staff treated him and me amazing! Great prices and excellent care. Would not ... Read More
Dr. Gosal is an amazing vet. Found him almost 4 years ago. My 15 1/2 year old baby just passed away and Dr. Gosal and staff treated him and me amazing! Great prices and excellent care. Would not go anywhere else. Read Less
Candace P.
21 Jun 2019
REPORT
I have put down my 2 senior pups and received amazing care from the vet and staff. I since brought my new pup for vaccination and neuter and they treated us like gold. Very amazing prices and care. Hi... Read More
I have put down my 2 senior pups and received amazing care from the vet and staff. I since brought my new pup for vaccination and neuter and they treated us like gold. Very amazing prices and care. Highly recommend. Read Less
Annette H.
19 May 2019
REPORT
Had my dogs teeth done.  Price was as quoted in my free estimate.  Staff were friendly and informative and job was done at a much better price than our previous vet quoted   Will be taking my dog ... Read More
Had my dogs teeth done.  Price was as quoted in my free estimate.  Staff were friendly and informative and job was done at a much better price than our previous vet quoted   Will be taking my dog here from now on Read Less
Anne R.
12 Apr 2019
REPORT
Although I have a regular veterinarian, this clinic is a mere 4 blocks from my house so I've dropped in a couple of times to pick things up. Yesterday was my last timeMy 9 yr chihuahua is an extremely... Read More
Although I have a regular veterinarian, this clinic is a mere 4 blocks from my house so I've dropped in a couple of times to pick things up. Yesterday was my last timeMy 9 yr chihuahua is an extremely picky eater.  I stopped in the purchase a small bag (1.5kg) of something that the little fella would find palatable.  The girl pointed me towards a larger bag (3.5 kg), I said I'd prefer a smaller bag in case it needed to be returned.  Then I asked about their return policy. She said there is a 25% restocking fee on returned food!  What???  Restocking an open bag of kibble?? The policy with 99% of veterinary clinics is any vet food is guaranteed by the supplier. When food is returned, the clinic lets the food rep know who simply replaces the bag .... no additional cost. The food that the customer returned is either used by staff, sent home for free with someone or given to charity  This greedy place charges you 25% restocking!  Unbelievable!  While she was telling me this there were 2 other staff members sitting and listening. Nobody said otherwise. I was flabbergasted. This is a small,  petty and greedy way to make some extra coin. Won't be going back. Read Less
Dustin Lavigne
28 Feb 2019
REPORT
Dr. Menjivar is such an amazing vet.
She really cares. Amazing experience. highly recommend this clinic. Not gonna gouge you like some of these other locations.
Tatjana A.
22 Jan 2019
REPORT
In my opinion Edmonton West Animal hospital is the best place to bring your pet. Â My teacup poodle is now 3years old and has been to the vet a few times for vaccinations and some minor issues. Her vis... Read More
In my opinion Edmonton West Animal hospital is the best place to bring your pet. Â My teacup poodle is now 3years old and has been to the vet a few times for vaccinations and some minor issues. Her visit yeasterday was the first time she mentally connected it with shots etc so she was a bit nervous when she came in. Â As soon as she saw her favorite vet she calmed right down! They have a mutual love for each other and I think this is because Kapi knows how much all the people there truly care for her. Â Everyone from the staff on the front desk all the way through genuinely love and gently care for all the animals there. Our family has just discussed adopting another puppy and we look forward to bringing our new family member there when we do. 5/5 is not enough they are easily an 11/10. Â Love you guys keep up the great work! Read Less
Maureen W.
5 Nov 2018
REPORT
Took my elderly bichon shitzsu for emergency exam- after consultation with vet, who was very good at being neutral but factual, I decided to put her to sleep- staff very kind and helpful- would recomm... Read More
Took my elderly bichon shitzsu for emergency exam- after consultation with vet, who was very good at being neutral but factual, I decided to put her to sleep- staff very kind and helpful- would recommend Read Less
Nicole N.
3 Sep 2018
REPORT
I brought my newly adopted kitty here for his check-up that was included with his adoption. The staff were very kind, dr. Samra really took the time to listen to my concerns and address them in a mann... Read More
I brought my newly adopted kitty here for his check-up that was included with his adoption. The staff were very kind, dr. Samra really took the time to listen to my concerns and address them in a manner that wasn't condescending, rather, educational and informative. Looking forward to working with them regarding Jackson's ongoing care. Read Less
Paloma V.
5 Aug 2018
REPORT
My kitty came down with an abscess on his jaw (and I feared the worse!) on Mothers' Day and my son came over to help me figure out where to take my kitty on a Sunday! We picked the Edmonton West Anima... Read More
My kitty came down with an abscess on his jaw (and I feared the worse!) on Mothers' Day and my son came over to help me figure out where to take my kitty on a Sunday! We picked the Edmonton West Animal Hospital and I am so glad we did (so much so that they are now his official vet and my son has also chosen them for his two cats). Service was wonderful. Everything was explained to me and we also ended up giving him a new vaccine, etc. I was so relieved when I found out my cat was going to have his own nurse dedicated to him for the duration of his treatment. They also called me the next day to check on him and my kitty healed very well. It was also very reasonable price-wise. I cannot recommend them enough! Read Less
Nicole Riv
2 Jul 2018
REPORT
We drove 45 minutes to the clinic for them to tell us that they charge $90 for a walk in appointment. They didn’t tell us this when we called in the morning to make an appointment. They said that thos... Read More
We drove 45 minutes to the clinic for them to tell us that they charge $90 for a walk in appointment. They didn’t tell us this when we called in the morning to make an appointment. They said that those are questions we should be asking instead of them telling us the fee over the phone. We will definitely be looking to take our pet somewhere else! Read Less
Maddy Hubbers
22 Jun 2018
REPORT
I went to Edmonton West as an emergency option because I was worried about my cat who had started peeing everywhere. My regular vet recommended going to an emergency vet (not specifically Edmonton Wes... Read More
I went to Edmonton West as an emergency option because I was worried about my cat who had started peeing everywhere. My regular vet recommended going to an emergency vet (not specifically Edmonton West) because they were worried about a blockage. After an exam, x-rays and a urinalysis we were sent home on a Friday and told to wait 4 business days for results.
Over the course of the weekend my regular vet called 4 times to check on my cat and make sure we were okay. Edmonton West would barely give me the time of day when I called to ask if there was something else I could be doing. When the results finally came back they told me it wasn't a UTI, but diagnosed him with Feline Idiopathic Cystitis... Which is fair, but they neglected to tell me they also found CRYSTALS IN HIS URINE! Crystals are serious and can be potentially life threatening if not treated! The only reason I even knew about them was because our regular vet called and checked in again! When I mentioned he was still having problems, they recommended we bring him in and within minutes our doctor asked if we knew he had crystals because we needed to be treating them.
I will never be going back to this vet, and will be warning all my pet owning friends about how this practice treats their patients and owners. I am so infuriated I spent so much money there and was not given the information needed to help my cat. Read Less
Agnes S.
1 Jun 2018
REPORT
Very positive first experience, virtually zero wait time aomwthing I've never experienced elsewhere. Staff was friendly, vet knowledgeable. Highly recommend.
Irene Robb
27 May 2018
REPORT
These vets and staff are fantastic, thorough and so caring. They take extra time to explain your pets condition and the care needed when u get home. Their fees are less than other vets. I have referr... Read More
These vets and staff are fantastic, thorough and so caring. They take extra time to explain your pets condition and the care needed when u get home. Their fees are less than other vets. I have referred them to many friends. Read Less
Paloma Vita
14 May 2018
REPORT
Woke up to find my kitty Fonzie with a bad abscess on his lower jaw (most likely a fight wound that got infected). My son came over to help me get care for him. He did some research online and found t... Read More
Woke up to find my kitty Fonzie with a bad abscess on his lower jaw (most likely a fight wound that got infected). My son came over to help me get care for him. He did some research online and found this clinic. We waited an extra hour for them to open instead of going to another one and I am so glad we did! As soon as we arrived, the vibe at the desk from the receptionist was very kind and caring. We got to see Dr. Gosal who is very accomplished in his field (you can read his bio on their site). He was very reassuring and explained everything very clearly and what impressed me the most is that he was able to diagnose my cat who had a very sore jaw without making him cry out in pain... Wow! I had not managed to do that and had been very concerned about Fonzie's pain level during that process. Then nurse Stephanie came in to explain more about the options on the procedures... She was a darling and I felt how both genuinely cared about my lovely Fonzie. I was also very impressed with the fact that he had a nurse assigned to his care for the duration of his stay. We picked him up later in the afternoon and again, the level of care and genuine affection for my fur baby warmed my heart. And the prices are very reasonable. I decided to adopt them as my new vet clinic and so has my son who has to kitties of his own! I highly recommend this clinic and all its stellar staffRead Less
Denis Private
18 Apr 2018
REPORT
I have to dispute some of the negative reviews because my experience has been pretty good. The person who said doesn't listen and issues with meds, if you knew any better why bother going to a vet. It... Read More
I have to dispute some of the negative reviews because my experience has been pretty good. The person who said doesn't listen and issues with meds, if you knew any better why bother going to a vet. It may happen the doctor thinks it is one thing and instead another. The other about not getting a call when it is 24hr vs 5 days, then call them. They are busy and a miss call does happen. I've had a cat and now two dogs. I think yes their busy and may not call, but I just call and follow up. The care is great, price is reasonable and the doctors are great with my pets. I'd recommend this place. Read Less
Susan Day
13 Apr 2018
REPORT
Took my cat here on a Sunday. I saw a Dr. Gosal. Was very impressed. He was very gentle. Did all tests. Actually explained everything patiently. His staff at front end were much more comforting and v... Read More
Took my cat here on a Sunday. I saw a Dr. Gosal. Was very impressed. He was very gentle. Did all tests. Actually explained everything patiently. His staff at front end were much more comforting and very easy to talk too. Much happier experience than another clinic. And I was given free cat food to try. Imagine at no cost. Now that's a first. Will be bringing my cats for all checkups and shots to this clinic. Read Less
Lolli Pop
13 Apr 2018
REPORT
Took my cat here on a Sunday. I saw a Dr. Gosal. Was very impressed. He was very gentle. Did all tests. Actually explained everything patiently. His staff at front end were much more comforting and v... Read More
Took my cat here on a Sunday. I saw a Dr. Gosal. Was very impressed. He was very gentle. Did all tests. Actually explained everything patiently. His staff at front end were much more comforting and very easy to talk too. Much happier experience than another clinic. And I was given free cat food to try. Imagine at no cost. Now that's a first. Will be bringing my cats for all checkups and shots to this clinic. Read Less
lawn mower girl
31 Mar 2018
REPORT
These guys are AWESOME. Took my cat in with a head/facial abscess and they fixed him right up, from emergency walk-in all the way to follow up and meds. :) Reasonably priced, with GREAT service peop... Read More
These guys are AWESOME. Took my cat in with a head/facial abscess and they fixed him right up, from emergency walk-in all the way to follow up and meds. :) Reasonably priced, with GREAT service people. The gals on the front desk are so friendly and the vet was really professional. Couldn't ask for better. THANK YOU. Read Less
Helena Beca
25 Feb 2018
REPORT
I first visited during an emergency with one of my pups and ended up using extensive services with another pup. Very kind Doctors and thorough with their communication. The wait times have been a litt... Read More
I first visited during an emergency with one of my pups and ended up using extensive services with another pup. Very kind Doctors and thorough with their communication. The wait times have been a little too long for my comfort but I like knowing that both humans and their pets are being taken care of without being rushed. I'm grateful they're so close to me and open all the time. Read Less
Kristi L.
22 Jan 2018
REPORT
What an absolutely wonderful clinic!We have had some horror stories of vet clinics in Edmonton, so I'm always scared to bring my dog to a new place. This place had a great set of reviews and were open... Read More
What an absolutely wonderful clinic!We have had some horror stories of vet clinics in Edmonton, so I'm always scared to bring my dog to a new place. This place had a great set of reviews and were open until 10 pm, so I brought my dog in here for a check-up when she hurt her leg.The vet is clearly great with animals, and was very gentle and professional with our dog. He was very clear about treatment options, which I was HUGELY grateful for, and warned us of any possible complications (i.e. administering a sedative if our dog was too fidgety for the X-rays). Treatment was quick, and he brought us in a tablet to show us the X-rays and explain each one. He prescribed some medication and clearly explained and demonstrated how to administer them and happily answered all of my questions. To boot, the clinic sent in my pet insurance claim form immediately! We are extremely happy, and will likely return.I highly recommend this clinic! Read Less
Holly Carpenter
17 Jan 2018
REPORT
Visited tonight with my cat as a walk-in, and had a very good experience. All the staff we encountered were extremely kind and pleasant, and the wait was not too long even though we had no appointment... Read More
Visited tonight with my cat as a walk-in, and had a very good experience. All the staff we encountered were extremely kind and pleasant, and the wait was not too long even though we had no appointment.
The vet was so gentle and thorough, and she was very upfront with the costs for different tests she recommended, which made us feel very comfortable. I felt the prices were quite reasonable as well, compared to other vets we have visited in the past.
The hospital turned a stressful evening into one a little more calm, and we left feeling confident there was resolution to our cats health concern. I will definitely be visiting here in the future, with both my cats. Read Less
Amrit
31 Oct 2017
REPORT
Best affordable vet care. Try yourself.
Shari Heiser
30 May 2017
REPORT
The Veterinarian and staff were amazing. Very friendly and professional. I was frazzled and they treated Mini and us very well. This is now my main Veterinarian. Worth the drive from Spruce Grove.
I'... Read More
The Veterinarian and staff were amazing. Very friendly and professional. I was frazzled and they treated Mini and us very well. This is now my main Veterinarian. Worth the drive from Spruce Grove.
I'd like to add a public thank you to our vet staff. They do wonderful things for our pets there every day. Plus all the less glamourous things. Then the heartbreaking tasks. You are appreciated.Read Less
Serph Kihou
25 May 2017
REPORT
My cat broke her leg on the Saturday of the May long weekend, I was unsure which emergency pet hospital to bring her but on recommendation from a family member I took her here.
They were very quick ... Read More
My cat broke her leg on the Saturday of the May long weekend, I was unsure which emergency pet hospital to bring her but on recommendation from a family member I took her here.
They were very quick to provide a proper prognosis even though she was brought in close to closing, took care of her for the night, and by the next day setup surgery.
They provided care to my cat while waiting on a plate for her leg and provided post care after the procedure to monitor her, she's now home and I'm very happy with the service her cast and all the post care material they provided is top notch. On top of that the pricing was very reasonable for everything they provided.
I will 100% recommend this vet to my friends and family, thank you for the care you provided to my cat. Read Less
Shannon B
10 Apr 2017
REPORT
Edmonton West is definitely the best vet clinic in Edmonton, and both Dr. Sharma and Dr. Gosol are amazing professionals. Even though Sophie is highly excitable, their calm, quiet manner puts her at ... Read More
Edmonton West is definitely the best vet clinic in Edmonton, and both Dr. Sharma and Dr. Gosol are amazing professionals. Even though Sophie is highly excitable, their calm, quiet manner puts her at ease. I also had Sophie spayed here, and her wound healed quickly and with almost no scarring. Every time I go in, they are kind and patient with all my questions no matter the time of night. The other staff are friendly and kind, and make time to say "hi" to Sophie when they see her. Best of all, I can email a question anytime and get a very quick reply. Read Less
Renny Mac
4 Apr 2017
REPORT
Last fall I was quoted by a vet for a complete tooth extraction for my cat. With the quote being WAY more than I could afford I had made the decision to put her down. She had a broken tooth and I wa... Read More
Last fall I was quoted by a vet for a complete tooth extraction for my cat. With the quote being WAY more than I could afford I had made the decision to put her down. She had a broken tooth and I was completely distraught. When I took her in to Edmonton West Animal Hospital they looked her over and quoted me at less than HALF of what the other vet had for a complete extraction. My girl was going to get another shot at life.
As I myself needed dental surgery out of town, they kept her an extra night stay at no charge.
Sadly, after 7 months, my 15 year old baby had stopped eating and was drastically losing weight. I again had to make the difficult decision to euthanize.
That was two weeks ago. The staff were very comforting throughout the process. Giving me as much time as I needed with her, offering hugs and support.
Today, I arrived home to find a sympathy card in my mailbox, personally signed by all the staff.
As a pet owner of almost 40 years, I have never received such personal service from a vet clinic. I will be encouraging everyone to bring their pets here. They are in this business for you and your pets, not to gouge your pocketbook.
Thank you Edmonton West, for giving me the extra time with my love bug, Karma. Read Less
Charlene & Graham Z
23 Feb 2017
REPORT
We found out from our regular vet that both of our dogs required dentals. Our regular vet quoted us, and the amount seemed very high. I started asking around, and our vet's quote was actually average,... Read More
We found out from our regular vet that both of our dogs required dentals. Our regular vet quoted us, and the amount seemed very high. I started asking around, and our vet's quote was actually average, but way more than we wanted to spend. I checked with Dr Google and found this clinic and called them. We went in for a free dental exam the same day, and we were quoted SUBSTANTIALLY less, and booked the surgery.
I was nervous because the amount was less. BUT! We are VERY satisfied with the overall service, all of the staff were friendly, and fantastic. Our dogs were treated well.
The Dr spent a long time going over the procedure with us prior and post surgery He was showing us pics of their teeth and x rays, even though it was 9:30 at night. Answered all of our questions, (and I had many)!
Overall we are TOTALLY satisfied, and we have referred others. They care, and it shows. Read Less
Elizabeth Johnson
15 Feb 2017
REPORT
I had to take my puppy Stella to Edmonton West Animal Hospital a few days ago because her regular vet could not get her in right away. She had been ill - not eating or drinking, vomiting, diarrhea - a... Read More
I had to take my puppy Stella to Edmonton West Animal Hospital a few days ago because her regular vet could not get her in right away. She had been ill - not eating or drinking, vomiting, diarrhea - and she was very lethargic. Dr. Sharma examined her and he was so gentle and caring. He gave me his direct opinion on what treatment plan he thought would be best, which I appreciated as the vet I had been taking Stella to prior to this always beat around the bush and didn't really tell me what NEEDED to be done. Dr. Sharma was straight forward on what he thought was needed and the cost. My little girl spent the day there getting blood work, X-rays and IV fluids and antibiotics (and I am betting lots of love and attention). That evening I went to pick her up and Dr. Sharma went through all of her results with me and explained her medication. The cost was exactly what he quoted. I cannot say enough about the staff at this clinic - they are all friendly and clearly care for the animals that they treat. Stella has improved completely - she is happy and playful again. And Dr. Sharma called the day after to check in and see how she is doing - I really appreciated that. This clinic is officially Stella'a new vet and we look forward to seeing you all at her next visit to get her annual check up!Read Less
Michelle F.
14 Feb 2017
REPORT
We were referred to this vet from the rescue that we volunteered with. They are amazing with our three pups and always take the time to look them over. Two of ours are seniors and we've been a lot mor... Read More
We were referred to this vet from the rescue that we volunteered with. They are amazing with our three pups and always take the time to look them over. Two of ours are seniors and we've been a lot more frequently and the prices are so reasonable. We love both vets. Read Less
Dustin Eleason
9 Feb 2017
REPORT
Staff was extremely pleasant, and very knowledgeable. Nobody likes to leave their loved pet, but the staff at Westend Animal Hospital really eased my stress. I highly recommend this place to any pet ... Read More
Staff was extremely pleasant, and very knowledgeable. Nobody likes to leave their loved pet, but the staff at Westend Animal Hospital really eased my stress. I highly recommend this place to any pet lover, you won't be disappointed. Thanks so much! Read Less
Kristina Howard
2 Feb 2017
REPORT
I had to put my kitty to sleep here the other day :( So while my experience was obviously horrible, the staff were very kind and professional. They booked us in within 2 hours of making the phone call... Read More
I had to put my kitty to sleep here the other day :( So while my experience was obviously horrible, the staff were very kind and professional. They booked us in within 2 hours of making the phone call, they had our room ready for us so we wouldn't have to wait in the waiting room, and they allowed us as much time as we needed to say goodbye both before and after the euthanasia.
Thank you for doing what you do guys, I am sure one of the worst parts of your job is seeing a loved pet leave the world as their owner is basically sobbing hysterically. Read Less
Lindsay M.
26 Jan 2017
REPORT
This is the best and most reasonable vet we have been to yet. They got us in quickly and after the physical consultation we were told what our options were for tests to run and what the pros and cons ... Read More
This is the best and most reasonable vet we have been to yet. They got us in quickly and after the physical consultation we were told what our options were for tests to run and what the pros and cons of each were. They didn't push anything on us and we're very helpful and cared for our Shep cross like she was their own. The prices are fair and worth it. The vet is very warm and friendly. Well definitely be back here! Read Less
Kyle & Krista Pukbarnes
14 Jan 2017
REPORT
Amazing staff. They were so gentle with my cat and their prices can't be beat. Best of all, they are really up front about the cost of treatment. Before they do anything they tell you how much it will... Read More
Amazing staff. They were so gentle with my cat and their prices can't be beat. Best of all, they are really up front about the cost of treatment. Before they do anything they tell you how much it will cost. Read Less
Zen L.
8 Jan 2017
REPORT
This is my second time going to the Edmonton West Animal Hospital and I am pleased with their service and pricing is cheaper than any others. That's what brought me to go there to begin with and now I... Read More
This is my second time going to the Edmonton West Animal Hospital and I am pleased with their service and pricing is cheaper than any others. That's what brought me to go there to begin with and now I drive 30 minutes across the city just to go there. Why? Because the service and pricing can't be beat. I've seen 2 Dr's and both were nice, calm, gave me tips and information on my puppy's breed and things to look out for, like breed-specific issues I may come across and actually my pup has crusties at the tip of her ears and he said it's just poor circulation and there are meds but may not work and he continued on by giving me tips and all that without pushing me to buy meds. This is far beyond what any vet has done for me and I've owned pets my whole life. Read Less
Alexandra Rocca
1 Jan 2017
REPORT
Excellent vet office! When my newly adopted cat came with 7 surprise kittens everyone at the office was extremely helpful. Their hours and rates are especially great for students. I recommend anyone I... Read More
Excellent vet office! When my newly adopted cat came with 7 surprise kittens everyone at the office was extremely helpful. Their hours and rates are especially great for students. I recommend anyone I can to the office! Read Less
Ashtyn J Palmerchuk
28 Nov 2016
REPORT
Just got home from here with my girl Bailey, vet was super understanding about my money situation and holding off on bloodwork, explained everything and told me what he would choose to do! Receptionis... Read More
Just got home from here with my girl Bailey, vet was super understanding about my money situation and holding off on bloodwork, explained everything and told me what he would choose to do! Receptionist was so friendly! I was so nervous as to what's going on with her but I felt comfortable! Will definitely be using them as her vet from now on! Couldn't be happier! As soon as we got home Bailey ate a bowl of food and drank water so we are off to a great start! Read Less
Barb L.
24 Nov 2016
REPORT
I first took my dog here back in Sept. I was nervous but have been back for follow-up a few times. They take the time to explain to me what is needed without telling me I need all kind of expensive th... Read More
I first took my dog here back in Sept. I was nervous but have been back for follow-up a few times. They take the time to explain to me what is needed without telling me I need all kind of expensive things 1st like many before Edmonton West have? My dog is 12 now & has many allergies I know this as did they recognize this right away too. I am impressed! They have helped him so much at reasonable & realistic prices.It is a great atmosphere, the staff is so friendly yet so professional!Highly recommended! Read Less
Dustin Moreau
19 Nov 2016
REPORT
A fantastic animal hospital. Their hours are great- very convenient for working pet owners. The staff there genuinely care about animals, are the epitome of professionalism, demonstrate consistently h... Read More
A fantastic animal hospital. Their hours are great- very convenient for working pet owners. The staff there genuinely care about animals, are the epitome of professionalism, demonstrate consistently high-quality customer service, and have very knowledgable doctors and staff. And their prices are unbeatable! The best animal hospital in the city, by my estimation Read Less
M kaur dhillon
18 Nov 2016
REPORT
The best vets in town!! I dont think I could have afforded to get my dogs teeth fixed if I hadnt gone to this clinic. Not only did they fix my dogs teeth in one third of the quotes that I got from oth... Read More
The best vets in town!! I dont think I could have afforded to get my dogs teeth fixed if I hadnt gone to this clinic. Not only did they fix my dogs teeth in one third of the quotes that I got from other places, the care they provided was unmatched. A great big thank you for the staff for taking such great care for my Maxie. I am so glad I found this clinic and I would recommend it to everyone!!! Read Less
Michelle Elfstedt
18 Nov 2016
REPORT
While fostering for ZOE'S Animal Rescue Society, I was introduced to the Edmonton West Animal Hospital. The majority of vet clinics focus on dogs. While dogs are great pets :) ... finding a clinic ... Read More
While fostering for ZOE'S Animal Rescue Society, I was introduced to the Edmonton West Animal Hospital. The majority of vet clinics focus on dogs. While dogs are great pets :) ... finding a clinic that specializes in cats has proven invaluable. It's reassuring to take not only my cats - but those in my care - to an organization: - where they are not stressed - where they are handled with care - where they receive an exceptionally high level of medical attention - and where the prices are affordable. Thank you Zoe's for suggesting Edmonton West. And thank you Dr Gosal and Dr Sharma, for everything you do. :)Read Less
Kath Oltsher
18 Nov 2016
REPORT
I run zoes rescue - this vet Can be very good - the vets care and pricing is often very competitive - it can get very busy at times and that can be a concern as things can be overlooked. I have been ... Read More
I run zoes rescue - this vet Can be very good - the vets care and pricing is often very competitive - it can get very busy at times and that can be a concern as things can be overlooked. I have been very pleased with their work and had issues as well - working to resolve those with clinic Read Less
Janet Forchuk
17 Nov 2016
REPORT
I adopted a cat who had been a stray and when found had her right front arm through her collar where it had embedded itself and had to be surgically removed by Animal Control. The wound was very clos... Read More
I adopted a cat who had been a stray and when found had her right front arm through her collar where it had embedded itself and had to be surgically removed by Animal Control. The wound was very close to being healed, but where it was deepest, refused to close up and continually got infected. I had taken her to other vets who kept putting her on antibiotics which cleared up the infection for awhile, but it continued to come back. I was told she would need a skin graft at an outrageous cost. This clinic was recommended to me by a friend in rescue. I made an appointment, and was told that that they felt the wound could be closed without the skin graft and through much less invasive surgery. For a very small percentage of what I was quoted elsewhere, the simple surgery was done and she is perfect!! Wonderful staff at this clinic. It is so obvious that all the staff at this clinic is here because of their love for animals! I have and will continue to highly recommend you to everyone I know!! Thank you so much for all you do.Read Less
Tasheena S.
21 Oct 2016
REPORT
When my cat had a serious medical emergency, I was very relieved that this clinic took my cat in immediately. They kept her overnight and provided all the proper services she needed. The downside to m... Read More
When my cat had a serious medical emergency, I was very relieved that this clinic took my cat in immediately. They kept her overnight and provided all the proper services she needed. The downside to my experience was that the vet I saw essentially listed everything that could go wrong and the costs to each of the procedures he MAY have to do. Unfortunately, he didn't give us really any advice, he just said that we had to choose what to do and what to pay for. He then admitted that he didn't actually do an examination before speaking to us - he just visually observed her. This was a bit concerning as he was listing off costs without actually having touched her yet. It felt like being served a menu of treatments and asked what I wanted to order, when all I wanted was for the vet to check her out and give his advice.All that being said, she turned out to be okay after spending the night there. They did their job and all was well. If I had another emergency and my regular vet wasn't open, I would still take my cats there again - but next time I would request an actual examination before being served my menu. Read Less
Shannon Malischewski
12 Oct 2016
REPORT
Two weeks ago our Rottie got sick started vomiting blood and we brought him into another vet hospital where they did a blood test and an X-ray to try and figure out what was wrong with him. They could... Read More
Two weeks ago our Rottie got sick started vomiting blood and we brought him into another vet hospital where they did a blood test and an X-ray to try and figure out what was wrong with him. They couldn't find anything so they recommended us to Guardian emergency vet hospital because he needed an ultra sound because they thought he probably swallowed something. They did the ultra sound and found nothing so decided to do another blood test and after $2500, Shady was diagnosed with parvovirus. They quarantined him and was giving him the care he needed but Shady had such a bad case that each day he was at guardian they charged us $1200 dollars if not more a day. When the 3rd day came around and our bill was up to about $8000 I had to start reaching out for help. I started a gofundme to try and get donations and reached out to animal rescue places. Guardian not once told me I could transfer my dog!!!! They simply told me if it was getting to expensive to put Shady down. They did not care about my dog a single bit. They're just a money grabber. It was then Zoe's animal rescue got back to me with the contact info for Edmonton West Animal Hospital. I transferred Shady the next day where he stayed at for the next 7 days! And was about the same cost as shady staying at guardian for one day! Shady has now fully recovered from parvo and is back to himself and I have Zoe's animal rescue and Edmonton West Animal Hospital to thank! He would not be with us without them!!!!!! Words cannot express our gratitude <3Read Less
Josee Majewski
13 Sep 2016
REPORT
Amazing experience!! A few nights ago, one of our dog Doobie's teeth was ripped out. He had periodontal disease. I was hysterical when I called at 9PM, and needed to get in right away. I was terrified... Read More
Cannot express just how Thankful I am to have a vet clinic that I trust and I know truly has a passion for what they do. Both vets are very pleasant to deal with and all the staff are amazing. Special... Read More
Cannot express just how Thankful I am to have a vet clinic that I trust and I know truly has a passion for what they do. Both vets are very pleasant to deal with and all the staff are amazing. Special thanks to Dr.Sharma for always calming my nerves and making me think positive about the outcomes of my dogs surgeries. You will never know just how much your work and passion for our animals means to your clients :) Read Less
Dani C.
22 Jul 2016
REPORT
Such an incredible experience. Our puppy had been experiencing a lot of pain and having trouble urinating for months. After a very costly misdiagnosis at another clinic we did some research and came i... Read More
Such an incredible experience. Our puppy had been experiencing a lot of pain and having trouble urinating for months. After a very costly misdiagnosis at another clinic we did some research and came in here as a walk in. Dr. Sharma was so knowledgable, thorough, and compassionate and he took the time to answer all of our questions. As he suspected, our dog had a sizeable stone that required surgery to be removed. It's crazy (and terrifying) to me that the last vet we saw somehow missed this, but this is the value of finding a vet that actually cares! She was x-rayed, diagnosed, and booked for surgery the next day in less than an hour. After a successful surgery the next morning, we were able to pick her up the following day. Â I'm still amazed at the quality of care for the price. We spent a fraction of the fortune we expected to pay, and they were totally transparent with all of the costs along the way. Honestly, I could go on and on and on here about how amazing these guys are. We're just so relieved that we found them, and we'll never go anywhere else! Read Less
Karen Wilson
15 Jul 2016
REPORT
10 Stars!! We were referred to the clinic in an emergency situation, or dog was hit by a car, and we were quoted a staggering amount to perform surgery by the emergency vet that we went to. We got a q... Read More
10 Stars!! We were referred to the clinic in an emergency situation, or dog was hit by a car, and we were quoted a staggering amount to perform surgery by the emergency vet that we went to. We got a quote over the phone, after sending x-rays to Edmonton West Animal Hospital. The staff consoled us, explained procedures, let us stay with him until he could be settled. At a time of crisis, we were supported 110%. All the staff were amazing, they are truly the most compassionate and caring vet staff that I have met. We will forever be in their debt for taking Koda in, completing the surgery and doing it for a set price. The money isn't so much a factor as the attention and care they provide to the people as well as the animals. I cannot say enough good about this vet, I HIGHLY recommend going here, we will be from now on. Read Less
Courtnee K.
16 Jun 2016
REPORT
I'm not sure I could describe how much I love this clinic! Before coming here I had multiple bad experiences but upon doing my research to find a new clinic I couldn't find a single bad review on this... Read More
I'm not sure I could describe how much I love this clinic! Before coming here I had multiple bad experiences but upon doing my research to find a new clinic I couldn't find a single bad review on this place. After my first visit I could immediately tell why! These vets truly care about the animals and not about making a buck. I wasn't suggested to do ridiculous tests on my sick cat, but instead was suggested a simple prescription which worked and my cat was back to feeling normal again in no time. I would never go else where for the care of my animals and I'll continuously suggest my friend and family do the same. Read Less
Jessica C.
21 May 2016
REPORT
I cannot say enough good things about this clinic. It's a bit of a wait when you make an appointment, sometimes you can  wait much longer than you anticipate, but it's because the doctors are thorough... Read More
I cannot say enough good things about this clinic. It's a bit of a wait when you make an appointment, sometimes you can  wait much longer than you anticipate, but it's because the doctors are thorough and caring. Their hours are amazing they're open 8-10 on week days and 9-9 on weekends. You can't beat that. They're open 365 days a year, that's dedication. And their prices are amazing. I adopted a senior dog and brought her in for a checkup and she needed some surgery, they got her in 2 days later. We had a small complication after we brought her home and they were so fantastic about bringing her back in and sorting it out, calming me down and assuring me I didn't break my dog. I highly recommend this clinic I'm so glad I found them. Read Less
Holly M.
11 May 2016
REPORT
We have taken our cat and dog here for check ups and vaccinations. They have late hours! Till 9pm on Saturday's and Sunday's. The rest of the week till 10pm. We have been to a few vets in town and so ... Read More
We have taken our cat and dog here for check ups and vaccinations. They have late hours! Till 9pm on Saturday's and Sunday's. The rest of the week till 10pm. We have been to a few vets in town and so for this place has been the most affordable. The staff are very pleasant. I highly recommend them! Read Less
Victoria H.
1 May 2016
REPORT
My cat received wonderful loving care. I Highly recommend and it is also very affordable! Doctors took the time to explain everything and followed up to even check and see how my cat was doing. Wonder... Read More
My cat received wonderful loving care. I Highly recommend and it is also very affordable! Doctors took the time to explain everything and followed up to even check and see how my cat was doing. Wonderful place. Excellent caring staff. Read Less
Lisa B.
27 Mar 2016
REPORT
Just awesome! Brought my pup in because she was having some anal gland problems. Came in as a walk in...on a Sunday..and we were seen quickly. Thank you for having such great hours, because we know an... Read More
Just awesome! Brought my pup in because she was having some anal gland problems. Came in as a walk in...on a Sunday..and we were seen quickly. Thank you for having such great hours, because we know animals never get sick during 'regular business hours'. Dr. Sharma took great care of her and she's feeling so much better. Will definitely be back. Aside from reasonable prices, the quality of care is exceptional. He even took some time to talk with me about some of my pups other problems. Thank you thank you thank you. Read Less
Syed Nafees A.
11 Mar 2016
REPORT
The best Vet clinic in town. Excellent and professional service with very affordable price. Caring and knowledgeable Vets an clinic staffs. They are open 7 days a week with great hours. I will recomme... Read More
The best Vet clinic in town. Excellent and professional service with very affordable price. Caring and knowledgeable Vets an clinic staffs. They are open 7 days a week with great hours. I will recommend for other cat and dog owners. Read Less
Chan C.
9 Oct 2015
REPORT
Can't go wrong with the price if you choose to come to this clinic. Â I did and I am very happy with their service and the quality I received from both doctors. Â I have two senior dogs and both of them... Read More
Can't go wrong with the price if you choose to come to this clinic. Â I did and I am very happy with their service and the quality I received from both doctors. Â I have two senior dogs and both of them had rotten teeth. Â You can smell their breath from a feet away. Â It was Sunday when I decided to take one of my dogs for dental care and vaccines with Dr. Gosal. Â Best decision I ever made. Â I thought I wouldn't be able to afford the costs but I was wrong. Â All I can say is the costs I paid for both senior dogs for dental work including cleaning, extraction (one received full extraction) and vaccines was one third of what you will pay elsewhere. Â Both Doctors want the best for the animals. Â Their prices are so reasonable and affordable. You will get the best quality of work with their low prices. Â Give this clinic a chance, your pet(s) will thanks you and so will your wallet.Both of my senior dogs are much happier since their dental care. Â My 11 years old will be going back in two weeks to see Dr. Gosal for sagging skin surgery on its back leg. Â Dr. Gosal already quoted me his price and I don't think I can get it elsewhere unless it is free of charge.Kudos to the people working in this clinic. Â I cannot thank you and your staff enough for the amazing work you have done for us. Read Less
Michelle C.
27 Sep 2015
REPORT
I met with Dr. Gosal today and he was extremely knowledgable about possible concerns with my Bernese puppy. The receptionist was friendly and I was happy to be seen on a Sunday with short notice. They... Read More
I met with Dr. Gosal today and he was extremely knowledgable about possible concerns with my Bernese puppy. The receptionist was friendly and I was happy to be seen on a Sunday with short notice. They sell Royal Canin brand pet food in the lobby, this was an added bonus for me because I needed  to restock our prescription cat food. They also let me know they can order food with one day's notice. Read Less
Amie B.
20 Aug 2015
REPORT
Great vet clinic!! Caring vets and receptionists. As well as great prices. Even sent me picture updates when my dog had to stay for six hours. Definitely recommend this clinic!
Cindy F.
20 Jul 2015
REPORT
The costs given were what I was charged. I had asked them to check his ears and he had ear mites. I had never heard of them and they treated my puppy before we left. I will have to go back for another... Read More
The costs given were what I was charged. I had asked them to check his ears and he had ear mites. I had never heard of them and they treated my puppy before we left. I will have to go back for another treatment. He was a rescue dog. The price was extremely reasonable including the microchip and collar.I will recommend them to other dog owners Read Less
Sarah G.
23 Jun 2015
REPORT
Great service! Amazing prices. But sadly the doctors are both east Indian, and are bad at speaking in english.. Â The one i can barley understand and he is quiet bossy. But it was a nice clean place an... Read More
Great service! Amazing prices. But sadly the doctors are both east Indian, and are bad at speaking in english.. Â The one i can barley understand and he is quiet bossy. But it was a nice clean place and the receptionist was very polite and new quiet a bit. But I my mother will be going back as the treated her cats very nicely! :) Read Less
Edmonton West Animal Hospital (http://www.vetinedmonton.com/) provides a clean, friendly and welcoming environment, featuring the latest veterinary technology and equipment. We are one of the finest animal hospitals in Edmonton, offering high quality care at an affordable price. Our experienced veterinarians and caring staff are dedicated to the well-being of your companion. We provide a wide range of services, which includes but is not limited to: ~Wellness Care ~Dental Care and Radiology ~Emergency Care ~Internal Medicine ~Surgery ~Digital Radiology ~In House Radiology ~Pharmacy & Prescription Diet Our veterinarian is available 7 days/week, 365 days/year! Contact us with any questions or to schedule an office visit. We look forward to helping you!
These are very bad vets. They tortured my cat behind closed doors. My cat had to be put down after more than $2,000.
She went in fine and came out dying.
Nancy Bows
11 Jan 2021
REPORT
☆☆☆☆☆
REPORT
Best veterinary clinic in Edmonton. Cost you half than any other clinic. quality of care is exceptional. The girls on the front were very co-operative even during COVID days. no other clinic was able ... Read More
Best veterinary clinic in Edmonton. Cost you half than any other clinic. quality of care is exceptional. The girls on the front were very co-operative even during COVID days. no other clinic was able to accommodate me. Even my regular clinic gives me an appointment in 3 weeks for an ear infection. They were able to fit me in the very next day. Now he is comfortably recovering with the meds. Very thankful to the whole team who is working in these difficult days to treat the pets. I will be changing my vets now onward. Read Less
Jass B
11 Jan 2021
REPORT
☆☆☆☆☆
REPORT
Been to this clinic before for emergency with my block cat 🙀. He was suffering in pain and about to die. The cost me way less than the emergency clinic and save my cat. Now I am there regular client ... Read More
Been to this clinic before for emergency with my block cat 🙀. He was suffering in pain and about to die. The cost me way less than the emergency clinic and save my cat. Now I am there regular client from last 2 years and bring all my pets here. There new facility is very clean and open. They are following great COVID protocols to protect everyone.
I will recommend them to everyone without a doubt. Read Less
Neel B
10 Jan 2021
REPORT
☆☆☆☆☆
REPORT
I am so glad I found this clinic! They took great care of our babies. Great service and affordable too. P
Peter Gill
10 Jan 2021
REPORT
☆☆☆☆☆
REPORT
I took my dog for TPLO surgery. They offered me free consultation. The quote was way less than any other clinic. Follow up was great and he recovered well. Now it's been 6 month after surgery and he ... Read More
I took my dog for TPLO surgery. They offered me free consultation. The quote was way less than any other clinic. Follow up was great and he recovered well. Now it's been 6 month after surgery and he is walking fine. Will definately recommend to anyone. They are now by regular vets too. Read Less
Sam
10 Jan 2021
REPORT
☆☆☆☆☆
REPORT
Open 365 days a week with extended hours. Fully staffed veterinary clinic. Perform from regular spay and neuter to advance orthopedic surgries. Call to get the prices. You will surprise that there pr... Read More
Open 365 days a week with extended hours. Fully staffed veterinary clinic. Perform from regular spay and neuter to advance orthopedic surgries. Call to get the prices. You will surprise that there prices are way less than regular emergancy and other vets. Easy to get appoitments during COVID days. Vets explain all the procedures really well. Get follow up email to see your pet is doing. We definitely recommend to anyone. Read Less
Udhay
10 Jan 2021
REPORT
☆☆☆☆☆
REPORT
Very affordable vet clinic with high quality of care. They are open extended hours to serve the clients, Been to this clinic multiple times, Clean facility and staff is very nice and polite to talk wi... Read More
Very affordable vet clinic with high quality of care. They are open extended hours to serve the clients, Been to this clinic multiple times, Clean facility and staff is very nice and polite to talk with Read Less
Lorephil Aguinaldo
20 Dec 2020
REPORT
☆☆☆☆☆
REPORT
I am very happy with their services. All the staff are very friendly and accomodating. My puppy got neutered and has anxiety to vets. As being the owner, it is heartbreaking if the pup has extreme anx... Read More
I am very happy with their services. All the staff are very friendly and accomodating. My puppy got neutered and has anxiety to vets. As being the owner, it is heartbreaking if the pup has extreme anxiety after surgery. Hayden, one of the staff help us to get my puppy in the car. It is seldom to the people who has initiative to do it for their clients. Highly recommended on this clinic. Scheduling are very accommodating. They scheduled me within the week which is very convenient for me. Read Less
Rajesh
18 Aug 2020
REPORT
☆☆☆☆☆
REPORT
I like their services. I recommend this place.
Donna
10 Jul 2020
REPORT
☆☆☆☆☆
REPORT
My precious cat got suddenly sick the night before taking him to this hospital in the morning. Due to covid they would not allow me to go in with him snd told I had to stay in the car and wait for th... Read More
My precious cat got suddenly sick the night before taking him to this hospital in the morning. Due to covid they would not allow me to go in with him snd told I had to stay in the car and wait for the vet to call me. Less than 10 minutes later I get a call from a women who I assume was a vet telling me that as they took him out of his carrier he stopped breathing and that they had tried to resuscitate him but he didn’t make it. I was obviously beyond shocked because I never for a minute thought he was dying. I was confused and tried to ask a few questions and felt the person on the phone was pretty uninterested and was just trying to get me off the phone. No compassion at all. Then she starts going on about what I want to do With the body when at this point i was uncontrollably overwhelmed and grieving and I told her I can’t even think right now . She graciously offered to give us a few minutes before sending someone out with the paperwork. Very compassionate !
The absolute worst part of this experience was that this all happened while I was in the parking lot !!!!!!!
I know that things are different with covid but do you really think it’s appropriate to run your business from a parking lot ??? You couldn’t have a room fully sanitized that people could go to and make these decisions and fill out the paperwork ??? Or even set up some chair under a little gazebo for people or have just lost a family member. Instead you run your business like we are doing a drug deal in a parking lot. This experience on top of losing my baby made it even harder on me. I’m
making a point to tell all of my friends and family about this experience so they never take their loved ones here !!!!!!!!!! And covid is no excuse for not thinking of a better plan to deal with it. It seems horrible that I can go to the Mall shopping or go to a casino or eat in a restaurant but you can’t allow people a dignified space to receive such life changing news !!! Shame on you !!!!! Read Less
Oliver
29 Dec 2019
REPORT
☆☆☆☆☆
REPORT
I brought my 2 female cats and a dog to get spayed and vaccinate here. The are very reasonably priced. Explained me each and everything benefits. Never try to over sell me anything. Will definitely be... Read More
I brought my 2 female cats and a dog to get spayed and vaccinate here. The are very reasonably priced. Explained me each and everything benefits. Never try to over sell me anything. Will definitely be coming back to you guys Read Less
Peter
29 Dec 2019
REPORT
☆☆☆☆☆
REPORT
By far the best vet clinic in Edmonton. i have been to many vet clinic in my life but this clinic by far way ahead in service and quality care. They are also really affordable. Even cheaper than any s... Read More
By far the best vet clinic in Edmonton. i have been to many vet clinic in my life but this clinic by far way ahead in service and quality care. They are also really affordable. Even cheaper than any spay and neuter clinic. Call by yourself and check the prices. Now all my friends and family member comes here. They are open 365 days a year until 10 pm Read Less
Jennifer dunkun
29 Dec 2019
REPORT
☆☆☆☆☆
REPORT
I have seen all the vets at this clinic. I like all the vets but my favorite vet is Dr Gosal . He goes above and beyond to help you. I came to this clinic in few emergencies over the weekend and they ... Read More
I have seen all the vets at this clinic. I like all the vets but my favorite vet is Dr Gosal . He goes above and beyond to help you. I came to this clinic in few emergencies over the weekend and they are always helpful. Now this clinic is my routine clinic too. The routine vaccination, spay/neuter, dental services are way more affordable than any other clinic. Also they have very clean and welcoming facility with all the trained staff. Read Less
Brayden
29 Dec 2019
REPORT
☆☆☆☆☆
REPORT
Have been going to this clinic for last 4 years now. Recently my dog Sophie had TPLO surgery done here 6 months ago and she is doing fine.This clinic was recommended to me my my family friend in emer... Read More
Have been going to this clinic for last 4 years now. Recently my dog Sophie had TPLO surgery done here 6 months ago and she is doing fine.This clinic was recommended to me my my family friend in emergency when my cat was blocked. They help me out in that emergency and explained everything in detail at time too. After initial unblock and hospitalization for 3 days my cat went home on special food and recommended protocol. He never get blocked again, although they told me that there is chance that it can happen again. They also perform surgery for blocked male cats that prevent blocking in future. its kind of sex change surgery and making them female. i think that is cool surgery.
great news is that they are high quality clinic and cost you almost half from any emergency clinic and regular clinic. You can always call and get the quote from them for free. They have extended hours and open late 365 days /year. Read Less
Jasper
29 Dec 2019
REPORT
☆☆☆☆☆
REPORT
Best affordable with quality care vet in town with extended hours. Open 365 days. What else I can expect. Always go above and beyond to help the pet owners.
Colleen Barker
22 Aug 2019
REPORT
☆☆☆☆☆
REPORT
Dr. Gosal is an amazing vet. Found him almost 4 years ago. My 15 1/2 year old baby just passed away and Dr. Gosal and staff treated him and me amazing! Great prices and excellent care. Would not ... Read More
Dr. Gosal is an amazing vet. Found him almost 4 years ago. My 15 1/2 year old baby just passed away and Dr. Gosal and staff treated him and me amazing! Great prices and excellent care. Would not go anywhere else. Read Less
Candace P.
21 Jun 2019
REPORT
☆☆☆☆☆
REPORT
I have put down my 2 senior pups and received amazing care from the vet and staff. I since brought my new pup for vaccination and neuter and they treated us like gold. Very amazing prices and care. Hi... Read More
I have put down my 2 senior pups and received amazing care from the vet and staff. I since brought my new pup for vaccination and neuter and they treated us like gold. Very amazing prices and care. Highly recommend. Read Less
Annette H.
19 May 2019
REPORT
☆☆☆☆☆
REPORT
Had my dogs teeth done.  Price was as quoted in my free estimate.  Staff were friendly and informative and job was done at a much better price than our previous vet quoted   Will be taking my dog ... Read More
Had my dogs teeth done.  Price was as quoted in my free estimate.  Staff were friendly and informative and job was done at a much better price than our previous vet quoted   Will be taking my dog here from now on Read Less
Anne R.
12 Apr 2019
REPORT
☆☆☆☆☆
REPORT
Although I have a regular veterinarian, this clinic is a mere 4 blocks from my house so I've dropped in a couple of times to pick things up. Yesterday was my last timeMy 9 yr chihuahua is an extremely... Read More
Although I have a regular veterinarian, this clinic is a mere 4 blocks from my house so I've dropped in a couple of times to pick things up. Yesterday was my last timeMy 9 yr chihuahua is an extremely picky eater.  I stopped in the purchase a small bag (1.5kg) of something that the little fella would find palatable.  The girl pointed me towards a larger bag (3.5 kg), I said I'd prefer a smaller bag in case it needed to be returned.  Then I asked about their return policy. She said there is a 25% restocking fee on returned food!  What???  Restocking an open bag of kibble?? The policy with 99% of veterinary clinics is any vet food is guaranteed by the supplier. When food is returned, the clinic lets the food rep know who simply replaces the bag .... no additional cost. The food that the customer returned is either used by staff, sent home for free with someone or given to charity  This greedy place charges you 25% restocking!  Unbelievable!  While she was telling me this there were 2 other staff members sitting and listening. Nobody said otherwise. I was flabbergasted. This is a small,  petty and greedy way to make some extra coin. Won't be going back. Read Less
Dustin Lavigne
28 Feb 2019
REPORT
☆☆☆☆☆
REPORT
Dr. Menjivar is such an amazing vet.
She really cares. Amazing experience. highly recommend this clinic. Not gonna gouge you like some of these other locations.
Tatjana A.
22 Jan 2019
REPORT
☆☆☆☆☆
REPORT
In my opinion Edmonton West Animal hospital is the best place to bring your pet. Â My teacup poodle is now 3years old and has been to the vet a few times for vaccinations and some minor issues. Her vis... Read More
In my opinion Edmonton West Animal hospital is the best place to bring your pet. Â My teacup poodle is now 3years old and has been to the vet a few times for vaccinations and some minor issues. Her visit yeasterday was the first time she mentally connected it with shots etc so she was a bit nervous when she came in. Â As soon as she saw her favorite vet she calmed right down! They have a mutual love for each other and I think this is because Kapi knows how much all the people there truly care for her. Â Everyone from the staff on the front desk all the way through genuinely love and gently care for all the animals there. Our family has just discussed adopting another puppy and we look forward to bringing our new family member there when we do. 5/5 is not enough they are easily an 11/10. Â Love you guys keep up the great work! Read Less
Maureen W.
5 Nov 2018
REPORT
☆☆☆☆☆
REPORT
Took my elderly bichon shitzsu for emergency exam- after consultation with vet, who was very good at being neutral but factual, I decided to put her to sleep- staff very kind and helpful- would recomm... Read More
Took my elderly bichon shitzsu for emergency exam- after consultation with vet, who was very good at being neutral but factual, I decided to put her to sleep- staff very kind and helpful- would recommend Read Less
Nicole N.
3 Sep 2018
REPORT
☆☆☆☆☆
REPORT
I brought my newly adopted kitty here for his check-up that was included with his adoption. The staff were very kind, dr. Samra really took the time to listen to my concerns and address them in a mann... Read More
I brought my newly adopted kitty here for his check-up that was included with his adoption. The staff were very kind, dr. Samra really took the time to listen to my concerns and address them in a manner that wasn't condescending, rather, educational and informative. Looking forward to working with them regarding Jackson's ongoing care. Read Less
Paloma V.
5 Aug 2018
REPORT
☆☆☆☆☆
REPORT
My kitty came down with an abscess on his jaw (and I feared the worse!) on Mothers' Day and my son came over to help me figure out where to take my kitty on a Sunday! We picked the Edmonton West Anima... Read More
My kitty came down with an abscess on his jaw (and I feared the worse!) on Mothers' Day and my son came over to help me figure out where to take my kitty on a Sunday! We picked the Edmonton West Animal Hospital and I am so glad we did (so much so that they are now his official vet and my son has also chosen them for his two cats). Service was wonderful. Everything was explained to me and we also ended up giving him a new vaccine, etc. I was so relieved when I found out my cat was going to have his own nurse dedicated to him for the duration of his treatment. They also called me the next day to check on him and my kitty healed very well. It was also very reasonable price-wise. I cannot recommend them enough! Read Less
Nicole Riv
2 Jul 2018
REPORT
☆☆☆☆☆
REPORT
We drove 45 minutes to the clinic for them to tell us that they charge $90 for a walk in appointment. They didn’t tell us this when we called in the morning to make an appointment. They said that thos... Read More
We drove 45 minutes to the clinic for them to tell us that they charge $90 for a walk in appointment. They didn’t tell us this when we called in the morning to make an appointment. They said that those are questions we should be asking instead of them telling us the fee over the phone. We will definitely be looking to take our pet somewhere else! Read Less
Maddy Hubbers
22 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I went to Edmonton West as an emergency option because I was worried about my cat who had started peeing everywhere. My regular vet recommended going to an emergency vet (not specifically Edmonton Wes... Read More
I went to Edmonton West as an emergency option because I was worried about my cat who had started peeing everywhere. My regular vet recommended going to an emergency vet (not specifically Edmonton West) because they were worried about a blockage. After an exam, x-rays and a urinalysis we were sent home on a Friday and told to wait 4 business days for results.
Over the course of the weekend my regular vet called 4 times to check on my cat and make sure we were okay. Edmonton West would barely give me the time of day when I called to ask if there was something else I could be doing. When the results finally came back they told me it wasn't a UTI, but diagnosed him with Feline Idiopathic Cystitis... Which is fair, but they neglected to tell me they also found CRYSTALS IN HIS URINE! Crystals are serious and can be potentially life threatening if not treated! The only reason I even knew about them was because our regular vet called and checked in again! When I mentioned he was still having problems, they recommended we bring him in and within minutes our doctor asked if we knew he had crystals because we needed to be treating them.
I will never be going back to this vet, and will be warning all my pet owning friends about how this practice treats their patients and owners. I am so infuriated I spent so much money there and was not given the information needed to help my cat. Read Less
Agnes S.
1 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Very positive first experience, virtually zero wait time aomwthing I've never experienced elsewhere. Staff was friendly, vet knowledgeable. Highly recommend.
Irene Robb
27 May 2018
REPORT
☆☆☆☆☆
REPORT
These vets and staff are fantastic, thorough and so caring. They take extra time to explain your pets condition and the care needed when u get home. Their fees are less than other vets. I have referr... Read More
These vets and staff are fantastic, thorough and so caring. They take extra time to explain your pets condition and the care needed when u get home. Their fees are less than other vets. I have referred them to many friends. Read Less
Paloma Vita
14 May 2018
REPORT
☆☆☆☆☆
REPORT
Woke up to find my kitty Fonzie with a bad abscess on his lower jaw (most likely a fight wound that got infected). My son came over to help me get care for him. He did some research online and found t... Read More
Woke up to find my kitty Fonzie with a bad abscess on his lower jaw (most likely a fight wound that got infected). My son came over to help me get care for him. He did some research online and found this clinic. We waited an extra hour for them to open instead of going to another one and I am so glad we did! As soon as we arrived, the vibe at the desk from the receptionist was very kind and caring. We got to see Dr. Gosal who is very accomplished in his field (you can read his bio on their site). He was very reassuring and explained everything very clearly and what impressed me the most is that he was able to diagnose my cat who had a very sore jaw without making him cry out in pain... Wow! I had not managed to do that and had been very concerned about Fonzie's pain level during that process. Then nurse Stephanie came in to explain more about the options on the procedures... She was a darling and I felt how both genuinely cared about my lovely Fonzie. I was also very impressed with the fact that he had a nurse assigned to his care for the duration of his stay. We picked him up later in the afternoon and again, the level of care and genuine affection for my fur baby warmed my heart. And the prices are very reasonable. I decided to adopt them as my new vet clinic and so has my son who has to kitties of his own! I highly recommend this clinic and all its stellar staffRead Less
Denis Private
18 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I have to dispute some of the negative reviews because my experience has been pretty good. The person who said doesn't listen and issues with meds, if you knew any better why bother going to a vet. It... Read More
I have to dispute some of the negative reviews because my experience has been pretty good. The person who said doesn't listen and issues with meds, if you knew any better why bother going to a vet. It may happen the doctor thinks it is one thing and instead another. The other about not getting a call when it is 24hr vs 5 days, then call them. They are busy and a miss call does happen. I've had a cat and now two dogs. I think yes their busy and may not call, but I just call and follow up. The care is great, price is reasonable and the doctors are great with my pets. I'd recommend this place. Read Less
Susan Day
13 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Took my cat here on a Sunday. I saw a Dr. Gosal. Was very impressed. He was very gentle. Did all tests. Actually explained everything patiently. His staff at front end were much more comforting and v... Read More
Took my cat here on a Sunday. I saw a Dr. Gosal. Was very impressed. He was very gentle. Did all tests. Actually explained everything patiently. His staff at front end were much more comforting and very easy to talk too. Much happier experience than another clinic. And I was given free cat food to try. Imagine at no cost. Now that's a first. Will be bringing my cats for all checkups and shots to this clinic. Read Less
Lolli Pop
13 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Took my cat here on a Sunday. I saw a Dr. Gosal. Was very impressed. He was very gentle. Did all tests. Actually explained everything patiently. His staff at front end were much more comforting and v... Read More
Took my cat here on a Sunday. I saw a Dr. Gosal. Was very impressed. He was very gentle. Did all tests. Actually explained everything patiently. His staff at front end were much more comforting and very easy to talk too. Much happier experience than another clinic. And I was given free cat food to try. Imagine at no cost. Now that's a first. Will be bringing my cats for all checkups and shots to this clinic. Read Less
lawn mower girl
31 Mar 2018
REPORT
☆☆☆☆☆
REPORT
These guys are AWESOME. Took my cat in with a head/facial abscess and they fixed him right up, from emergency walk-in all the way to follow up and meds. :) Reasonably priced, with GREAT service peop... Read More
These guys are AWESOME. Took my cat in with a head/facial abscess and they fixed him right up, from emergency walk-in all the way to follow up and meds. :) Reasonably priced, with GREAT service people. The gals on the front desk are so friendly and the vet was really professional. Couldn't ask for better. THANK YOU. Read Less
Helena Beca
25 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I first visited during an emergency with one of my pups and ended up using extensive services with another pup. Very kind Doctors and thorough with their communication. The wait times have been a litt... Read More
I first visited during an emergency with one of my pups and ended up using extensive services with another pup. Very kind Doctors and thorough with their communication. The wait times have been a little too long for my comfort but I like knowing that both humans and their pets are being taken care of without being rushed. I'm grateful they're so close to me and open all the time. Read Less
Kristi L.
22 Jan 2018
REPORT
☆☆☆☆☆
REPORT
What an absolutely wonderful clinic!We have had some horror stories of vet clinics in Edmonton, so I'm always scared to bring my dog to a new place. This place had a great set of reviews and were open... Read More
What an absolutely wonderful clinic!We have had some horror stories of vet clinics in Edmonton, so I'm always scared to bring my dog to a new place. This place had a great set of reviews and were open until 10 pm, so I brought my dog in here for a check-up when she hurt her leg.The vet is clearly great with animals, and was very gentle and professional with our dog. He was very clear about treatment options, which I was HUGELY grateful for, and warned us of any possible complications (i.e. administering a sedative if our dog was too fidgety for the X-rays). Treatment was quick, and he brought us in a tablet to show us the X-rays and explain each one. He prescribed some medication and clearly explained and demonstrated how to administer them and happily answered all of my questions. To boot, the clinic sent in my pet insurance claim form immediately! We are extremely happy, and will likely return.I highly recommend this clinic! Read Less
Holly Carpenter
17 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Visited tonight with my cat as a walk-in, and had a very good experience. All the staff we encountered were extremely kind and pleasant, and the wait was not too long even though we had no appointment... Read More
Visited tonight with my cat as a walk-in, and had a very good experience. All the staff we encountered were extremely kind and pleasant, and the wait was not too long even though we had no appointment.
The vet was so gentle and thorough, and she was very upfront with the costs for different tests she recommended, which made us feel very comfortable. I felt the prices were quite reasonable as well, compared to other vets we have visited in the past.
The hospital turned a stressful evening into one a little more calm, and we left feeling confident there was resolution to our cats health concern. I will definitely be visiting here in the future, with both my cats. Read Less
Amrit
31 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Best affordable vet care. Try yourself.
Shari Heiser
30 May 2017
REPORT
☆☆☆☆☆
REPORT
The Veterinarian and staff were amazing. Very friendly and professional. I was frazzled and they treated Mini and us very well. This is now my main Veterinarian. Worth the drive from Spruce Grove.
I'... Read More
The Veterinarian and staff were amazing. Very friendly and professional. I was frazzled and they treated Mini and us very well. This is now my main Veterinarian. Worth the drive from Spruce Grove.
I'd like to add a public thank you to our vet staff. They do wonderful things for our pets there every day. Plus all the less glamourous things. Then the heartbreaking tasks. You are appreciated.Read Less
Serph Kihou
25 May 2017
REPORT
☆☆☆☆☆
REPORT
My cat broke her leg on the Saturday of the May long weekend, I was unsure which emergency pet hospital to bring her but on recommendation from a family member I took her here.
They were very quick ... Read More
My cat broke her leg on the Saturday of the May long weekend, I was unsure which emergency pet hospital to bring her but on recommendation from a family member I took her here.
They were very quick to provide a proper prognosis even though she was brought in close to closing, took care of her for the night, and by the next day setup surgery.
They provided care to my cat while waiting on a plate for her leg and provided post care after the procedure to monitor her, she's now home and I'm very happy with the service her cast and all the post care material they provided is top notch. On top of that the pricing was very reasonable for everything they provided.
I will 100% recommend this vet to my friends and family, thank you for the care you provided to my cat. Read Less
Shannon B
10 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Edmonton West is definitely the best vet clinic in Edmonton, and both Dr. Sharma and Dr. Gosol are amazing professionals. Even though Sophie is highly excitable, their calm, quiet manner puts her at ... Read More
Edmonton West is definitely the best vet clinic in Edmonton, and both Dr. Sharma and Dr. Gosol are amazing professionals. Even though Sophie is highly excitable, their calm, quiet manner puts her at ease. I also had Sophie spayed here, and her wound healed quickly and with almost no scarring. Every time I go in, they are kind and patient with all my questions no matter the time of night. The other staff are friendly and kind, and make time to say "hi" to Sophie when they see her. Best of all, I can email a question anytime and get a very quick reply. Read Less
Renny Mac
4 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Last fall I was quoted by a vet for a complete tooth extraction for my cat. With the quote being WAY more than I could afford I had made the decision to put her down. She had a broken tooth and I wa... Read More
Last fall I was quoted by a vet for a complete tooth extraction for my cat. With the quote being WAY more than I could afford I had made the decision to put her down. She had a broken tooth and I was completely distraught. When I took her in to Edmonton West Animal Hospital they looked her over and quoted me at less than HALF of what the other vet had for a complete extraction. My girl was going to get another shot at life.
As I myself needed dental surgery out of town, they kept her an extra night stay at no charge.
Sadly, after 7 months, my 15 year old baby had stopped eating and was drastically losing weight. I again had to make the difficult decision to euthanize.
That was two weeks ago. The staff were very comforting throughout the process. Giving me as much time as I needed with her, offering hugs and support.
Today, I arrived home to find a sympathy card in my mailbox, personally signed by all the staff.
As a pet owner of almost 40 years, I have never received such personal service from a vet clinic. I will be encouraging everyone to bring their pets here. They are in this business for you and your pets, not to gouge your pocketbook.
Thank you Edmonton West, for giving me the extra time with my love bug, Karma. Read Less
Charlene & Graham Z
23 Feb 2017
REPORT
☆☆☆☆☆
REPORT
We found out from our regular vet that both of our dogs required dentals. Our regular vet quoted us, and the amount seemed very high. I started asking around, and our vet's quote was actually average,... Read More
We found out from our regular vet that both of our dogs required dentals. Our regular vet quoted us, and the amount seemed very high. I started asking around, and our vet's quote was actually average, but way more than we wanted to spend. I checked with Dr Google and found this clinic and called them. We went in for a free dental exam the same day, and we were quoted SUBSTANTIALLY less, and booked the surgery.
I was nervous because the amount was less. BUT! We are VERY satisfied with the overall service, all of the staff were friendly, and fantastic. Our dogs were treated well.
The Dr spent a long time going over the procedure with us prior and post surgery He was showing us pics of their teeth and x rays, even though it was 9:30 at night. Answered all of our questions, (and I had many)!
Overall we are TOTALLY satisfied, and we have referred others. They care, and it shows. Read Less
Elizabeth Johnson
15 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I had to take my puppy Stella to Edmonton West Animal Hospital a few days ago because her regular vet could not get her in right away. She had been ill - not eating or drinking, vomiting, diarrhea - a... Read More
I had to take my puppy Stella to Edmonton West Animal Hospital a few days ago because her regular vet could not get her in right away. She had been ill - not eating or drinking, vomiting, diarrhea - and she was very lethargic. Dr. Sharma examined her and he was so gentle and caring. He gave me his direct opinion on what treatment plan he thought would be best, which I appreciated as the vet I had been taking Stella to prior to this always beat around the bush and didn't really tell me what NEEDED to be done. Dr. Sharma was straight forward on what he thought was needed and the cost. My little girl spent the day there getting blood work, X-rays and IV fluids and antibiotics (and I am betting lots of love and attention). That evening I went to pick her up and Dr. Sharma went through all of her results with me and explained her medication. The cost was exactly what he quoted. I cannot say enough about the staff at this clinic - they are all friendly and clearly care for the animals that they treat. Stella has improved completely - she is happy and playful again. And Dr. Sharma called the day after to check in and see how she is doing - I really appreciated that. This clinic is officially Stella'a new vet and we look forward to seeing you all at her next visit to get her annual check up!Read Less
Michelle F.
14 Feb 2017
REPORT
☆☆☆☆☆
REPORT
We were referred to this vet from the rescue that we volunteered with. They are amazing with our three pups and always take the time to look them over. Two of ours are seniors and we've been a lot mor... Read More
We were referred to this vet from the rescue that we volunteered with. They are amazing with our three pups and always take the time to look them over. Two of ours are seniors and we've been a lot more frequently and the prices are so reasonable. We love both vets. Read Less
Dustin Eleason
9 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Staff was extremely pleasant, and very knowledgeable. Nobody likes to leave their loved pet, but the staff at Westend Animal Hospital really eased my stress. I highly recommend this place to any pet ... Read More
Staff was extremely pleasant, and very knowledgeable. Nobody likes to leave their loved pet, but the staff at Westend Animal Hospital really eased my stress. I highly recommend this place to any pet lover, you won't be disappointed. Thanks so much! Read Less
Kristina Howard
2 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I had to put my kitty to sleep here the other day :( So while my experience was obviously horrible, the staff were very kind and professional. They booked us in within 2 hours of making the phone call... Read More
I had to put my kitty to sleep here the other day :( So while my experience was obviously horrible, the staff were very kind and professional. They booked us in within 2 hours of making the phone call, they had our room ready for us so we wouldn't have to wait in the waiting room, and they allowed us as much time as we needed to say goodbye both before and after the euthanasia.
Thank you for doing what you do guys, I am sure one of the worst parts of your job is seeing a loved pet leave the world as their owner is basically sobbing hysterically. Read Less
Lindsay M.
26 Jan 2017
REPORT
☆☆☆☆☆
REPORT
This is the best and most reasonable vet we have been to yet. They got us in quickly and after the physical consultation we were told what our options were for tests to run and what the pros and cons ... Read More
This is the best and most reasonable vet we have been to yet. They got us in quickly and after the physical consultation we were told what our options were for tests to run and what the pros and cons of each were. They didn't push anything on us and we're very helpful and cared for our Shep cross like she was their own. The prices are fair and worth it. The vet is very warm and friendly. Well definitely be back here! Read Less
Kyle & Krista Pukbarnes
14 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Amazing staff. They were so gentle with my cat and their prices can't be beat. Best of all, they are really up front about the cost of treatment. Before they do anything they tell you how much it will... Read More
Amazing staff. They were so gentle with my cat and their prices can't be beat. Best of all, they are really up front about the cost of treatment. Before they do anything they tell you how much it will cost. Read Less
Zen L.
8 Jan 2017
REPORT
☆☆☆☆☆
REPORT
This is my second time going to the Edmonton West Animal Hospital and I am pleased with their service and pricing is cheaper than any others. That's what brought me to go there to begin with and now I... Read More
This is my second time going to the Edmonton West Animal Hospital and I am pleased with their service and pricing is cheaper than any others. That's what brought me to go there to begin with and now I drive 30 minutes across the city just to go there. Why? Because the service and pricing can't be beat. I've seen 2 Dr's and both were nice, calm, gave me tips and information on my puppy's breed and things to look out for, like breed-specific issues I may come across and actually my pup has crusties at the tip of her ears and he said it's just poor circulation and there are meds but may not work and he continued on by giving me tips and all that without pushing me to buy meds. This is far beyond what any vet has done for me and I've owned pets my whole life. Read Less
Alexandra Rocca
1 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Excellent vet office! When my newly adopted cat came with 7 surprise kittens everyone at the office was extremely helpful. Their hours and rates are especially great for students. I recommend anyone I... Read More
Excellent vet office! When my newly adopted cat came with 7 surprise kittens everyone at the office was extremely helpful. Their hours and rates are especially great for students. I recommend anyone I can to the office! Read Less
Ashtyn J Palmerchuk
28 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Just got home from here with my girl Bailey, vet was super understanding about my money situation and holding off on bloodwork, explained everything and told me what he would choose to do! Receptionis... Read More
Just got home from here with my girl Bailey, vet was super understanding about my money situation and holding off on bloodwork, explained everything and told me what he would choose to do! Receptionist was so friendly! I was so nervous as to what's going on with her but I felt comfortable! Will definitely be using them as her vet from now on! Couldn't be happier! As soon as we got home Bailey ate a bowl of food and drank water so we are off to a great start! Read Less
Barb L.
24 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I first took my dog here back in Sept. I was nervous but have been back for follow-up a few times. They take the time to explain to me what is needed without telling me I need all kind of expensive th... Read More
I first took my dog here back in Sept. I was nervous but have been back for follow-up a few times. They take the time to explain to me what is needed without telling me I need all kind of expensive things 1st like many before Edmonton West have? My dog is 12 now & has many allergies I know this as did they recognize this right away too. I am impressed! They have helped him so much at reasonable & realistic prices.It is a great atmosphere, the staff is so friendly yet so professional!Highly recommended! Read Less
Dustin Moreau
19 Nov 2016
REPORT
☆☆☆☆☆
REPORT
A fantastic animal hospital. Their hours are great- very convenient for working pet owners. The staff there genuinely care about animals, are the epitome of professionalism, demonstrate consistently h... Read More
A fantastic animal hospital. Their hours are great- very convenient for working pet owners. The staff there genuinely care about animals, are the epitome of professionalism, demonstrate consistently high-quality customer service, and have very knowledgable doctors and staff. And their prices are unbeatable! The best animal hospital in the city, by my estimation Read Less
M kaur dhillon
18 Nov 2016
REPORT
☆☆☆☆☆
REPORT
The best vets in town!! I dont think I could have afforded to get my dogs teeth fixed if I hadnt gone to this clinic. Not only did they fix my dogs teeth in one third of the quotes that I got from oth... Read More
The best vets in town!! I dont think I could have afforded to get my dogs teeth fixed if I hadnt gone to this clinic. Not only did they fix my dogs teeth in one third of the quotes that I got from other places, the care they provided was unmatched. A great big thank you for the staff for taking such great care for my Maxie. I am so glad I found this clinic and I would recommend it to everyone!!! Read Less
Michelle Elfstedt
18 Nov 2016
REPORT
☆☆☆☆☆
REPORT
While fostering for ZOE'S Animal Rescue Society, I was introduced to the Edmonton West Animal Hospital. The majority of vet clinics focus on dogs. While dogs are great pets :) ... finding a clinic ... Read More
While fostering for ZOE'S Animal Rescue Society, I was introduced to the Edmonton West Animal Hospital. The majority of vet clinics focus on dogs. While dogs are great pets :) ... finding a clinic that specializes in cats has proven invaluable. It's reassuring to take not only my cats - but those in my care - to an organization: - where they are not stressed - where they are handled with care - where they receive an exceptionally high level of medical attention - and where the prices are affordable. Thank you Zoe's for suggesting Edmonton West. And thank you Dr Gosal and Dr Sharma, for everything you do. :)Read Less
Kath Oltsher
18 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I run zoes rescue - this vet Can be very good - the vets care and pricing is often very competitive - it can get very busy at times and that can be a concern as things can be overlooked. I have been ... Read More
I run zoes rescue - this vet Can be very good - the vets care and pricing is often very competitive - it can get very busy at times and that can be a concern as things can be overlooked. I have been very pleased with their work and had issues as well - working to resolve those with clinic Read Less
Janet Forchuk
17 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I adopted a cat who had been a stray and when found had her right front arm through her collar where it had embedded itself and had to be surgically removed by Animal Control. The wound was very clos... Read More
I adopted a cat who had been a stray and when found had her right front arm through her collar where it had embedded itself and had to be surgically removed by Animal Control. The wound was very close to being healed, but where it was deepest, refused to close up and continually got infected. I had taken her to other vets who kept putting her on antibiotics which cleared up the infection for awhile, but it continued to come back. I was told she would need a skin graft at an outrageous cost. This clinic was recommended to me by a friend in rescue. I made an appointment, and was told that that they felt the wound could be closed without the skin graft and through much less invasive surgery. For a very small percentage of what I was quoted elsewhere, the simple surgery was done and she is perfect!! Wonderful staff at this clinic. It is so obvious that all the staff at this clinic is here because of their love for animals! I have and will continue to highly recommend you to everyone I know!! Thank you so much for all you do.Read Less
Tasheena S.
21 Oct 2016
REPORT
☆☆☆☆☆
REPORT
When my cat had a serious medical emergency, I was very relieved that this clinic took my cat in immediately. They kept her overnight and provided all the proper services she needed. The downside to m... Read More
When my cat had a serious medical emergency, I was very relieved that this clinic took my cat in immediately. They kept her overnight and provided all the proper services she needed. The downside to my experience was that the vet I saw essentially listed everything that could go wrong and the costs to each of the procedures he MAY have to do. Unfortunately, he didn't give us really any advice, he just said that we had to choose what to do and what to pay for. He then admitted that he didn't actually do an examination before speaking to us - he just visually observed her. This was a bit concerning as he was listing off costs without actually having touched her yet. It felt like being served a menu of treatments and asked what I wanted to order, when all I wanted was for the vet to check her out and give his advice.All that being said, she turned out to be okay after spending the night there. They did their job and all was well. If I had another emergency and my regular vet wasn't open, I would still take my cats there again - but next time I would request an actual examination before being served my menu. Read Less
Shannon Malischewski
12 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Two weeks ago our Rottie got sick started vomiting blood and we brought him into another vet hospital where they did a blood test and an X-ray to try and figure out what was wrong with him. They could... Read More
Two weeks ago our Rottie got sick started vomiting blood and we brought him into another vet hospital where they did a blood test and an X-ray to try and figure out what was wrong with him. They couldn't find anything so they recommended us to Guardian emergency vet hospital because he needed an ultra sound because they thought he probably swallowed something. They did the ultra sound and found nothing so decided to do another blood test and after $2500, Shady was diagnosed with parvovirus. They quarantined him and was giving him the care he needed but Shady had such a bad case that each day he was at guardian they charged us $1200 dollars if not more a day. When the 3rd day came around and our bill was up to about $8000 I had to start reaching out for help. I started a gofundme to try and get donations and reached out to animal rescue places. Guardian not once told me I could transfer my dog!!!! They simply told me if it was getting to expensive to put Shady down. They did not care about my dog a single bit. They're just a money grabber. It was then Zoe's animal rescue got back to me with the contact info for Edmonton West Animal Hospital. I transferred Shady the next day where he stayed at for the next 7 days! And was about the same cost as shady staying at guardian for one day! Shady has now fully recovered from parvo and is back to himself and I have Zoe's animal rescue and Edmonton West Animal Hospital to thank! He would not be with us without them!!!!!! Words cannot express our gratitude <3Read Less
Josee Majewski
13 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Amazing experience!! A few nights ago, one of our dog Doobie's teeth was ripped out. He had periodontal disease. I was hysterical when I called at 9PM, and needed to get in right away. I was terrified... Read More
Cannot express just how Thankful I am to have a vet clinic that I trust and I know truly has a passion for what they do. Both vets are very pleasant to deal with and all the staff are amazing. Special... Read More
Cannot express just how Thankful I am to have a vet clinic that I trust and I know truly has a passion for what they do. Both vets are very pleasant to deal with and all the staff are amazing. Special thanks to Dr.Sharma for always calming my nerves and making me think positive about the outcomes of my dogs surgeries. You will never know just how much your work and passion for our animals means to your clients :) Read Less
Dani C.
22 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Such an incredible experience. Our puppy had been experiencing a lot of pain and having trouble urinating for months. After a very costly misdiagnosis at another clinic we did some research and came i... Read More
Such an incredible experience. Our puppy had been experiencing a lot of pain and having trouble urinating for months. After a very costly misdiagnosis at another clinic we did some research and came in here as a walk in. Dr. Sharma was so knowledgable, thorough, and compassionate and he took the time to answer all of our questions. As he suspected, our dog had a sizeable stone that required surgery to be removed. It's crazy (and terrifying) to me that the last vet we saw somehow missed this, but this is the value of finding a vet that actually cares! She was x-rayed, diagnosed, and booked for surgery the next day in less than an hour. After a successful surgery the next morning, we were able to pick her up the following day. Â I'm still amazed at the quality of care for the price. We spent a fraction of the fortune we expected to pay, and they were totally transparent with all of the costs along the way. Honestly, I could go on and on and on here about how amazing these guys are. We're just so relieved that we found them, and we'll never go anywhere else! Read Less
Karen Wilson
15 Jul 2016
REPORT
☆☆☆☆☆
REPORT
10 Stars!! We were referred to the clinic in an emergency situation, or dog was hit by a car, and we were quoted a staggering amount to perform surgery by the emergency vet that we went to. We got a q... Read More
10 Stars!! We were referred to the clinic in an emergency situation, or dog was hit by a car, and we were quoted a staggering amount to perform surgery by the emergency vet that we went to. We got a quote over the phone, after sending x-rays to Edmonton West Animal Hospital. The staff consoled us, explained procedures, let us stay with him until he could be settled. At a time of crisis, we were supported 110%. All the staff were amazing, they are truly the most compassionate and caring vet staff that I have met. We will forever be in their debt for taking Koda in, completing the surgery and doing it for a set price. The money isn't so much a factor as the attention and care they provide to the people as well as the animals. I cannot say enough good about this vet, I HIGHLY recommend going here, we will be from now on. Read Less
Courtnee K.
16 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I'm not sure I could describe how much I love this clinic! Before coming here I had multiple bad experiences but upon doing my research to find a new clinic I couldn't find a single bad review on this... Read More
I'm not sure I could describe how much I love this clinic! Before coming here I had multiple bad experiences but upon doing my research to find a new clinic I couldn't find a single bad review on this place. After my first visit I could immediately tell why! These vets truly care about the animals and not about making a buck. I wasn't suggested to do ridiculous tests on my sick cat, but instead was suggested a simple prescription which worked and my cat was back to feeling normal again in no time. I would never go else where for the care of my animals and I'll continuously suggest my friend and family do the same. Read Less
Jessica C.
21 May 2016
REPORT
☆☆☆☆☆
REPORT
I cannot say enough good things about this clinic. It's a bit of a wait when you make an appointment, sometimes you can  wait much longer than you anticipate, but it's because the doctors are thorough... Read More
I cannot say enough good things about this clinic. It's a bit of a wait when you make an appointment, sometimes you can  wait much longer than you anticipate, but it's because the doctors are thorough and caring. Their hours are amazing they're open 8-10 on week days and 9-9 on weekends. You can't beat that. They're open 365 days a year, that's dedication. And their prices are amazing. I adopted a senior dog and brought her in for a checkup and she needed some surgery, they got her in 2 days later. We had a small complication after we brought her home and they were so fantastic about bringing her back in and sorting it out, calming me down and assuring me I didn't break my dog. I highly recommend this clinic I'm so glad I found them. Read Less
Holly M.
11 May 2016
REPORT
☆☆☆☆☆
REPORT
We have taken our cat and dog here for check ups and vaccinations. They have late hours! Till 9pm on Saturday's and Sunday's. The rest of the week till 10pm. We have been to a few vets in town and so ... Read More
We have taken our cat and dog here for check ups and vaccinations. They have late hours! Till 9pm on Saturday's and Sunday's. The rest of the week till 10pm. We have been to a few vets in town and so for this place has been the most affordable. The staff are very pleasant. I highly recommend them! Read Less
Victoria H.
1 May 2016
REPORT
☆☆☆☆☆
REPORT
My cat received wonderful loving care. I Highly recommend and it is also very affordable! Doctors took the time to explain everything and followed up to even check and see how my cat was doing. Wonder... Read More
My cat received wonderful loving care. I Highly recommend and it is also very affordable! Doctors took the time to explain everything and followed up to even check and see how my cat was doing. Wonderful place. Excellent caring staff. Read Less
Lisa B.
27 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Just awesome! Brought my pup in because she was having some anal gland problems. Came in as a walk in...on a Sunday..and we were seen quickly. Thank you for having such great hours, because we know an... Read More
Just awesome! Brought my pup in because she was having some anal gland problems. Came in as a walk in...on a Sunday..and we were seen quickly. Thank you for having such great hours, because we know animals never get sick during 'regular business hours'. Dr. Sharma took great care of her and she's feeling so much better. Will definitely be back. Aside from reasonable prices, the quality of care is exceptional. He even took some time to talk with me about some of my pups other problems. Thank you thank you thank you. Read Less
Syed Nafees A.
11 Mar 2016
REPORT
☆☆☆☆☆
REPORT
The best Vet clinic in town. Excellent and professional service with very affordable price. Caring and knowledgeable Vets an clinic staffs. They are open 7 days a week with great hours. I will recomme... Read More
The best Vet clinic in town. Excellent and professional service with very affordable price. Caring and knowledgeable Vets an clinic staffs. They are open 7 days a week with great hours. I will recommend for other cat and dog owners. Read Less
Chan C.
9 Oct 2015
REPORT
☆☆☆☆☆
REPORT
Can't go wrong with the price if you choose to come to this clinic. Â I did and I am very happy with their service and the quality I received from both doctors. Â I have two senior dogs and both of them... Read More
Can't go wrong with the price if you choose to come to this clinic. Â I did and I am very happy with their service and the quality I received from both doctors. Â I have two senior dogs and both of them had rotten teeth. Â You can smell their breath from a feet away. Â It was Sunday when I decided to take one of my dogs for dental care and vaccines with Dr. Gosal. Â Best decision I ever made. Â I thought I wouldn't be able to afford the costs but I was wrong. Â All I can say is the costs I paid for both senior dogs for dental work including cleaning, extraction (one received full extraction) and vaccines was one third of what you will pay elsewhere. Â Both Doctors want the best for the animals. Â Their prices are so reasonable and affordable. You will get the best quality of work with their low prices. Â Give this clinic a chance, your pet(s) will thanks you and so will your wallet.Both of my senior dogs are much happier since their dental care. Â My 11 years old will be going back in two weeks to see Dr. Gosal for sagging skin surgery on its back leg. Â Dr. Gosal already quoted me his price and I don't think I can get it elsewhere unless it is free of charge.Kudos to the people working in this clinic. Â I cannot thank you and your staff enough for the amazing work you have done for us. Read Less
Michelle C.
27 Sep 2015
REPORT
☆☆☆☆☆
REPORT
I met with Dr. Gosal today and he was extremely knowledgable about possible concerns with my Bernese puppy. The receptionist was friendly and I was happy to be seen on a Sunday with short notice. They... Read More
I met with Dr. Gosal today and he was extremely knowledgable about possible concerns with my Bernese puppy. The receptionist was friendly and I was happy to be seen on a Sunday with short notice. They sell Royal Canin brand pet food in the lobby, this was an added bonus for me because I needed  to restock our prescription cat food. They also let me know they can order food with one day's notice. Read Less
Amie B.
20 Aug 2015
REPORT
☆☆☆☆☆
REPORT
Great vet clinic!! Caring vets and receptionists. As well as great prices. Even sent me picture updates when my dog had to stay for six hours. Definitely recommend this clinic!
Cindy F.
20 Jul 2015
REPORT
☆☆☆☆☆
REPORT
The costs given were what I was charged. I had asked them to check his ears and he had ear mites. I had never heard of them and they treated my puppy before we left. I will have to go back for another... Read More
The costs given were what I was charged. I had asked them to check his ears and he had ear mites. I had never heard of them and they treated my puppy before we left. I will have to go back for another treatment. He was a rescue dog. The price was extremely reasonable including the microchip and collar.I will recommend them to other dog owners Read Less
Sarah G.
23 Jun 2015
REPORT
☆☆☆☆☆
REPORT
Great service! Amazing prices. But sadly the doctors are both east Indian, and are bad at speaking in english.. Â The one i can barley understand and he is quiet bossy. But it was a nice clean place an... Read More
Great service! Amazing prices. But sadly the doctors are both east Indian, and are bad at speaking in english.. Â The one i can barley understand and he is quiet bossy. But it was a nice clean place and the receptionist was very polite and new quiet a bit. But I my mother will be going back as the treated her cats very nicely! :) Read Less
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