I've been going there since 1999 from other side of the city. Wouldn't change a vet for anything. The staff is awesome! Dr Greenbank and Dr Rivas will not recommend unnecessary procedures or vaccines for your pet just to increase profits. Honest and caring! Read Less

Dr. Greenbank is wonderful! She tells you as it is. Some may take that as rude, but I personally love it!!! I would rather pay and be told straight and upfront instead of beating around the bush!! Love her!!! And the girls and staff are just as fabulous! Read Less

is very great and helpful every time I go, not to mention the only vet I could find that supports dog pregnancy. very reasonable priced, we asked to pay before the procedure was done they wouldn't let us until after it was done because price can change . it ended up being way cheaper then the price they quoted us. Read Less

Incredibly attentive, knowledgeable, and straight to the point. This is by far the best vet I have encountered in Edmonton. Dr. Greenbank gives concise information, and never charges unnecessarily. We have had extensive health issues with our Boston Terrier, and the service and information given by both the Dr.'s and the staff has been outstanding. We used to see a different vet that charged us substantially more, and provided a much lower level of service. Highly recommended. Read Less

My family has taken all of our cats to Greenbank for over 15 years and have never once been disappointed. The one time they did make a mistake, they corrected it promptly, went above and beyond and followed up on the animal all free of charge. I have nothing but the best to say about my experiences with Greenbank. Read Less

I brought my cat in for her regular shots. She normally doesn't like vets and things can get pretty wild. The staff at Greenbank's had her settled down right away. She had the shots and was out the door before she realized what was happening. The whole experience was much calmer than what I have been through in the past with other vets. Read Less

We go to Greenbank Veterinary Services for all of our cats and dogs and certainly refer them to other people. The staff are upbeat and friendly, clearly animal lovers. I also like that the clinic allows the staff to wear piercings and tattoos :) Last week it was time for my 17 year old little dog to move on. :( My boyfriend booked the appointment for us and they were clear over the phone about what would happen and what to expect. The day of the appointment, we came to the clinic and spent some time outside enjoying the sunny day. When I was ready, we took our little dog to a spacious, clean room and a tech came in and explained the procedure with a kind gentleness. She brought us some chicken treats to feed to Munkydog which he enjoyed very much. The whole procedure was quick and respectful. Greenbank and her staff made sure I had all the time I needed before and afterwards and when I was ready to say goodbye to my Little Friend one last time, I quietly left out out the side door. When Munky's remains come back, they will call me and at that time I will clear up our bill and anything else that wouldn't have been appropriate at that time. I'm thankful for that. I highly recommend both Dr Greenbank who has years of renowned experience. Her office is always full of very fancy looking purebreds - she's clearly a go-to vet for the show dog world. She's a serious woman who takes control of her clinic and tells it straight to her patients. I like that in a veterinarian. Dr Rivas is a delight. Always smiley and seems to have a real love for little dogs (I have two chihuahuas and I think she said she has chihuahuas too) She is thorough in her examinations and always seems to make plenty of time for me to address any questions or concerns I may have - follows up with testing and is sweetly sympathetic. The staff at Greenbank have a great friendly phone demeanor and are very efficient. They greet us with a smile and even usually come around the counter to offer a cookie and a couple pats. The clinic went through a bit of renos recently and looks and smells clean and bright. I will be back - hopefully for just check-up for the next long while. Read Less

Saved my dog on a Saturday, called them with emergency labor shutdown at 11 am. I was at there clinic 30 min latter, 10 min wait and in for an exam. My dog was in for a Caesarean section shortly after noon. I picked up my dog and the one pup she carried around 4 pm. Both are very healthy and I will be back for follow up to remove staples from incision. This follow up visit is included in original cost, telephone estimate was $1200 to $1550. Depending on how much care(hours of staff) and blood tests to ensure all was normal to go home. One big health pup and the love of my life home and healthy, $1270 later. Thank you Doctor and staff.Read Less

Very disappointed with my experience with them. As a reproduction specialist they should have known better than to charge me for two semen collections that were quite poor and then have me pay them and fedex to ship overnight (very expensive) for something they should have never shipped in the first place. Then they wouldn't own up to it. Read Less

The BEST vet clinic we have ever gone to for our dogs and cats. The vets are wonderful, knowledgeable and practical. We've known Ann Greenbank the longest -- she is amazing with greyhounds. The vets, vet techs and office staff are kind, sensitive, genuinely care. Rates are very reasonable here. We've lived in many places across Canada and out of all the vets we've taken our pets too, this is the best! Read Less