Heritage Animal Clinic And Spay/ Neuter Clinic

Writing this review on behalf of a friend; Dr. Tuli saved our dog's life. Our dog, Sam had been ill for some time, and Dr. Tuli was able to diagnose the problem as bladder stones, and was able to expertly perform the surgery. He went above and beyond the call of duty, and Sam is now healthy and well, better than ever. The Heritage Animal Clinic was also able to provide aid with the financial logistics, pointing the way towards obtaining assistance from an organization called Tails of Help, to help pay for Sam's surgery. Thank you to Dr. Tuli and his team for helping us, and helping Sam. We are very pleased to have found this clinic, and highly recommend it to anyone who needs a good vet. We will certainly be returning if any further need may arise. Read Less

This place is amazing. My kitten is a week old and has a massive cut on her side she needed $1000 worth of surgery which I can not afford but the vet here help d me by arranging payment and lowering the cost. These people ar not in it for the money they are in there job to help animals live better lives. I don't know what I would have done if they weren't so amazing. I highly recommend this place to bring your pets. They are gentle professional and caring. When I was crying they comforted me and took care of my little hunny. Read Less

Dr. Tuli has been an amazing vet to our 2 dogs for almost 8 years, whether it's just for their yearly check up or urgent care. He explains all options and discusses the possible outcomes with you. Both him and his vet techs care about your pets well being even after the visit, calling to check in regarding how your pet is doing. Dr. Tuli is a kind, honest, and caring vet and we are grateful to have found him! Read Less

Past 15 years we have had our 4 dogs cared for well into their 15th year. Emergency treatments were seen immediately, followed up by phone as treatment is progressing and in person. We have always received personalized, professional, compassionate care. All surgeries have been necessary and performed in a timely manner. Dr Tuli is a fine vet and person. We recommend him to our friends and family. B Ritchie BScN Read Less

Horrible service, bed side manner is pathetic. My dog went there January 21, 2017 he gave my dog the wrong dosage (broke the pills up and all uneven amounts) of medicine for kennel cough and a steroid shot which decrease her Immune system. She got worse, I went back to my vet 6 days later, they had to put her on stronger meds for another 10 days!!!!! Read Less

Dr. Tuli and his staff are absolutely amazing. He has done a great job with our cat Luna who had to have surgery to remove a large bladder stone. He is always so calm and friendly which helps with anxious pets and owners. We are very grateful to have him as our small animal vet. Read Less

Dr. Tuli and his staff have been our dog Rexs' caregiver for years. He is always polite, pleasant and caring. Dr. Tulis' communication skills are great and his prices are reasonable - he always provides us with estimates, sticks to the pricing and gives good value. Highly recommend this veterinarian and his clinic!! Read Less

I am disappointed with this animal clinic, they give you three different prices on the phone then when you show up there to pay its three times the amount. oh and your pets take them somewhere else so the proper treatment can be given . Read Less

I am disappointed with this animal clinic, they give you three different prices on the phone then when you show up there to pay its three times the amount. oh and your pets take them somewhere else so the proper treatment can be given . Read Less

I am currently in the process of being given my friends cat, as she is moving out and cannot have a pet. The cat is 2 and has never been spayed which is something I need to be done before having a second cat in the house. I called around a few different places, all of them quoting me the same $300-$400 for a spay, and giving all additional costs in the quote. When I phone this place, the man told me it would be "$159.00 that with everything included, and the anesthetic unless the cat is in heat, it will be an extra $25.00-$65.00", apparently it was my bad assuming that that meant "everything included"... I have never personally spayed a cat, but I figured this seemed like a decent amount, considering the Edmonton Spay And Neuter Clinic is roughly the same, but with a 3 week wait. The man on the phone here told me he had just had a cancellation for the next morning, so I booked in. I made clear at the beginning of the phone call that my friend would be dropping the cat off, so obviously, he should be quoting me a realistic amount. My friend took the cat in the next morning, and to her surprise, the $200.00 I had given her was not even close to enough. At this point, it was just quicker and more convenient to get it done there regardless, as I had not booked any other appointments once I thought this would be a good option. Instant regret. They ended up saying that cats over 1 year are pretty much ALWAYS in heat (so why did he fail to tell me this on the phone when I was calling for a quote and provided the cats age?), they charge a mandatory $20.00 for a cone (again, I feel like this should be in the quoted amount), they charge around $40.00 for medicine which is optional but recommend (another thing that I feel a professional business should mention when you are calling for a quote), among other charges that added up to an extra $150-$200.00 on top of the $159.00 fee I was quoted. Would I have brought the cat in to this clinic had I known all of the extra charges? Probably, as it was a convenient time, and still lower prices than other places with longer waits. Would I ever bring one of my pets here in the future? No chance. If these guys were more legitimate on the phone, yes, I would probably have come back in the future. At this point, never again, and I will not ever recommend them to anybody.The cat hopefully was spayed properly, and we will hopefully not have any issues like her tattoo being doubled onto another persons pet as was stated in another review... Wishful thinking is what got this two stars. Good luck on your future endeavors... There will always be people desperate enough to jump on a deal like I did... But maybe next time, when somebody says they are having their friend drop a cat off to be spayed, give a proper quote so that a friend isn't there wondering why she was not given enough money. Not just a base quote. Read Less