So, do I have a review of this place!!
We have been loyal mercy vet patients for a few years now and I have recommended them to many people over the years. We brought our youngest cat in today at 5 p... Read More
So, do I have a review of this place!!
We have been loyal mercy vet patients for a few years now and I have recommended them to many people over the years. We brought our youngest cat in today at 5 pm because she hasn’t been feeling well. We called first thing this morning and 5 pm was the earliest appointment, great, works for us! We take our cat in to get looked at and she is jumping around, investigating. The vet comes in (NOT the regular female vet that is usually there but some Dr. Nash guy???) and feels her belly. Right away he notices a mass, some sort of intestinal blockage. He tells us we have some options. 1. Operate (surgery will be $1500-$2000, but it’s not guaranteed to be a success. 2. Euthanize 3. Surrender her to the shelter she came from or any other shelter willing to take her. So we say okay we need time to think. He says sure. A vet tech comes in and re explains those options to us, while also saying we could likely go elsewhere and said she shouldn’t be telling us that. She mentions that since Monday is a holiday, there are also no surgeries Tuesday, and this Dr. Nash isn’t back in until Friday so survey would need to wait until then. She tells us to go home and think about the options over the weekend and to let us know. Ok, great. They did no ultrasound, blood work, xrays, NOTHING. just felt the belly. We packed her up and left. We came home and told our kids about her problem and had been spending hours discussing the options as a family. Fast forward 2.5 hours and we have 6 uniformed officers at our door claiming they need to seize our cat as the vet told them she will die tonight without surgery. I am hysterical, as is my daughter, explaining to them how they never told us that at all. I explained what we were told word for word and they said they needed to seize the cat based on the vets orders. They explained what would happen next, took my info, and said I’d hear from them Monday or Tuesday. One hour later they called me back to say they were on the way back from my house with my cat from guardian vet. They get here and they tell us that the vet there did a scan and confirmed a blockage and said the cat will definitely NOT die overnight but that yes, it needs surgery soon. The animal control & police officers could not believe that mercy animal hospital told them this cat was on deaths door. They expected to show up and find a completely emaciated cat who was near death, and couldn’t believe she had energy, affection, etc. Safe to say that we are DONE with mercy and will be taking our cat elsewhere for surgery. My mind is blown. After how loyal we have been to them. I am even currently paying off another $1,200 vet bill with them for our other cat. Read Less