These people are amazing! Dr. Kolla and staff are second to none! Professional, understanding and compassionate are some words that come to mind to describe my thoughts on the treatment we receive ... Read More
These people are amazing! Dr. Kolla and staff are second to none! Professional, understanding and compassionate are some words that come to mind to describe my thoughts on the treatment we receive here, and the people who work there! Been going there for 20 + years for the best care for all of our pets.
Everyone there treats myself, my wife, our kids and our fur babies like family! They know our dogs and cats are not just pets they are part of our family and the treatment they receive there from everyone reflects this.
We could not receive better treatment and respect any where. You guys ROCK!!! Read Less
Scott Townsend
1 Mar 2018
REPORT
The amazing staff at Westbrook Veterinary clinic have helped save both our cat and dog at one point or another. Anyone who knows us can attest that our pets are like our kids and no one has ever taken... Read More
The amazing staff at Westbrook Veterinary clinic have helped save both our cat and dog at one point or another. Anyone who knows us can attest that our pets are like our kids and no one has ever taken better care of them than Westbrook. Recently we rushed our poor kitty in because his face had swelled up, they took him right in no questions asked. They even saved us a bundle on our cats treatment! Read Less
Response from Westbrook Veterinary Clinic
28 Jun 2018
Thanks for the wonderful review, Scott!
Alisha Arora
6 Feb 2018
REPORT
I took my dogs in for a dental checkup the other day and it was my first time at this clinic. The staff were amazing and I learnt so much about mg dogs dental care! Thank you so much! We will be back.... Read More
I took my dogs in for a dental checkup the other day and it was my first time at this clinic. The staff were amazing and I learnt so much about mg dogs dental care! Thank you so much! We will be back. Dr kolla is amazing! Read Less
Response from Westbrook Veterinary Clinic
28 Jun 2018
Thank you, Alisha! Welcome to the Westbrook Family!
YL
13 Jun 2017
REPORT
Good community vet. My puppy actually enjoys going to the 'doctor'.
Response from Westbrook Veterinary Clinic
28 Jun 2018
Just a note to say thank you for the great review! We appreciate your comment!
Mirie Abrams
27 Mar 2017
REPORT
I see in here some commentary regarding the cost of services at this clinic, and wanted to share my experiences, both in terms of the financial sensitivity of the staff and the support I received over... Read More
I see in here some commentary regarding the cost of services at this clinic, and wanted to share my experiences, both in terms of the financial sensitivity of the staff and the support I received overall.
One of the first things I did when taking Evie in to the clinic was mention that I am a student of limited means. In all my following interactions, staff were very clear and conscientious of the costs incurred through each diagnostic test and treatment process. Yes, veterinary care is expensive. But I have found prices consistent not only to the area, but with what I was paying back in Calgary as well.
In terms of the support that I've received from the folks at Westbrook: This has made all of the difference. Staff have been genuine, empathetic, and caring towards me and my ailing cat. Through word and deed they have made clear that their priority is helping me find a balance between Evie's needs and my own in both treatment options and cost of those treatments. I have never once felt like the clinic has overcharged me for their service nor been motivated by making a profit over providing the care needed for my pet.
I mentioned I'm from Calgary: I feel incredibly lucky to have found such a solid clinic and Veterinary medicine team with whom I could build a relationship so quickly. Seriously folks, thank you.
Attached are photos of the cat this awesome team has been so diligent in assisting. Read Less
Amanda Scott
13 May 2016
REPORT
Staff are professional and friendly. The cost is higher than I'm used to but it seems to be the average rate for most vet clinics in the area. Will definitely continue taking my animals there.
Melissa Stafford
8 Dec 2015
REPORT
Dr.Kolla is the best out there. He is very knowledgeable, helpful, and honest. He went above and beyond while treating our dog. You can tell he is genuinely concerned about the animals. I will never g... Read More
Dr.Kolla is the best out there. He is very knowledgeable, helpful, and honest. He went above and beyond while treating our dog. You can tell he is genuinely concerned about the animals. I will never go anywhere else. Great, and caring staff he has working at the clinic also. Always welcoming and loving to our dogs.Read Less
Cory Ahlskog
8 Dec 2015
REPORT
If you are looking for the best care possible for your pet, THIS IS THE CLINIC FOR YOU!!! Staff and doctors are all very caring and very professional! Doctors are all VERY friendly and thorough. Yo... Read More
If you are looking for the best care possible for your pet, THIS IS THE CLINIC FOR YOU!!! Staff and doctors are all very caring and very professional! Doctors are all VERY friendly and thorough. Your pets comfort always seems like the top priority here. GREAT CLINIC and I strongly recommend. Read Less
Jay Dyck
25 Sep 2015
REPORT
The vet was extremely friendly and seemed to love my dog. My dog (along with two other dogs of a friend of mine) needed treatment for Kennel Cough. He seemed so caring and already knew of the string g... Read More
The vet was extremely friendly and seemed to love my dog. My dog (along with two other dogs of a friend of mine) needed treatment for Kennel Cough. He seemed so caring and already knew of the string going around.
We were asked to leave our dog in the room so that he and his techs could provide the dog with his injection, and other "tests". (I have fostered dogs for years and seen many cases of kennel cough, not once had I ever been asked to leave the room). When my dog got out and we went to pay the bill, we were shocked. It was almost $800! Not once were we told what the additional testing would cost, nor would we have given consent if we knew the pricing. (It included a $100 ear-checkup that we would have done ourselves if we noticed irritation)
Had we not argued to remove the testing costs that were going to be sent to the lab, I would be minus 3 textbooks for the school year. All in all, our bill still came to almost $300 for antibiotics and the cookie my dog was given for being a good boy. (Thank you to the assistant that recognized that the vet had gone completely overboard and removed the lab costs). The cough was gone a week later, and my pup is as healthy as ever.
I will not return to this location again.Read Less
Charlene Kohn
4 Jan 2013
REPORT
All clinics may charge for services to have your pet taken care of which most people understand, but this clinic will take your money. The receptionists I found some of the time caring and the doctor ... Read More
All clinics may charge for services to have your pet taken care of which most people understand, but this clinic will take your money. The receptionists I found some of the time caring and the doctor pleasant to be your friend. This makes it easy for you to stay until you get the bill. I took my dog to the Spay clinic for neutering, tattoo and a wart removed and the price was next to nothing. My advice to all is check around before you committ to this place. Read Less
These people are amazing! Dr. Kolla and staff are second to none! Professional, understanding and compassionate are some words that come to mind to describe my thoughts on the treatment we receive ... Read More
These people are amazing! Dr. Kolla and staff are second to none! Professional, understanding and compassionate are some words that come to mind to describe my thoughts on the treatment we receive here, and the people who work there! Been going there for 20 + years for the best care for all of our pets.
Everyone there treats myself, my wife, our kids and our fur babies like family! They know our dogs and cats are not just pets they are part of our family and the treatment they receive there from everyone reflects this.
We could not receive better treatment and respect any where. You guys ROCK!!! Read Less
Scott Townsend
1 Mar 2018
REPORT
☆☆☆☆☆
REPORT
The amazing staff at Westbrook Veterinary clinic have helped save both our cat and dog at one point or another. Anyone who knows us can attest that our pets are like our kids and no one has ever taken... Read More
The amazing staff at Westbrook Veterinary clinic have helped save both our cat and dog at one point or another. Anyone who knows us can attest that our pets are like our kids and no one has ever taken better care of them than Westbrook. Recently we rushed our poor kitty in because his face had swelled up, they took him right in no questions asked. They even saved us a bundle on our cats treatment! Read Less
Response from Westbrook Veterinary Clinic
28 Jun 2018
Thanks for the wonderful review, Scott!
Alisha Arora
6 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I took my dogs in for a dental checkup the other day and it was my first time at this clinic. The staff were amazing and I learnt so much about mg dogs dental care! Thank you so much! We will be back.... Read More
I took my dogs in for a dental checkup the other day and it was my first time at this clinic. The staff were amazing and I learnt so much about mg dogs dental care! Thank you so much! We will be back. Dr kolla is amazing! Read Less
Response from Westbrook Veterinary Clinic
28 Jun 2018
Thank you, Alisha! Welcome to the Westbrook Family!
YL
13 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Good community vet. My puppy actually enjoys going to the 'doctor'.
Response from Westbrook Veterinary Clinic
28 Jun 2018
Just a note to say thank you for the great review! We appreciate your comment!
Mirie Abrams
27 Mar 2017
REPORT
☆☆☆☆☆
REPORT
I see in here some commentary regarding the cost of services at this clinic, and wanted to share my experiences, both in terms of the financial sensitivity of the staff and the support I received over... Read More
I see in here some commentary regarding the cost of services at this clinic, and wanted to share my experiences, both in terms of the financial sensitivity of the staff and the support I received overall.
One of the first things I did when taking Evie in to the clinic was mention that I am a student of limited means. In all my following interactions, staff were very clear and conscientious of the costs incurred through each diagnostic test and treatment process. Yes, veterinary care is expensive. But I have found prices consistent not only to the area, but with what I was paying back in Calgary as well.
In terms of the support that I've received from the folks at Westbrook: This has made all of the difference. Staff have been genuine, empathetic, and caring towards me and my ailing cat. Through word and deed they have made clear that their priority is helping me find a balance between Evie's needs and my own in both treatment options and cost of those treatments. I have never once felt like the clinic has overcharged me for their service nor been motivated by making a profit over providing the care needed for my pet.
I mentioned I'm from Calgary: I feel incredibly lucky to have found such a solid clinic and Veterinary medicine team with whom I could build a relationship so quickly. Seriously folks, thank you.
Attached are photos of the cat this awesome team has been so diligent in assisting. Read Less
Amanda Scott
13 May 2016
REPORT
☆☆☆☆☆
REPORT
Staff are professional and friendly. The cost is higher than I'm used to but it seems to be the average rate for most vet clinics in the area. Will definitely continue taking my animals there.
Melissa Stafford
8 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Dr.Kolla is the best out there. He is very knowledgeable, helpful, and honest. He went above and beyond while treating our dog. You can tell he is genuinely concerned about the animals. I will never g... Read More
Dr.Kolla is the best out there. He is very knowledgeable, helpful, and honest. He went above and beyond while treating our dog. You can tell he is genuinely concerned about the animals. I will never go anywhere else. Great, and caring staff he has working at the clinic also. Always welcoming and loving to our dogs.Read Less
Cory Ahlskog
8 Dec 2015
REPORT
☆☆☆☆☆
REPORT
If you are looking for the best care possible for your pet, THIS IS THE CLINIC FOR YOU!!! Staff and doctors are all very caring and very professional! Doctors are all VERY friendly and thorough. Yo... Read More
If you are looking for the best care possible for your pet, THIS IS THE CLINIC FOR YOU!!! Staff and doctors are all very caring and very professional! Doctors are all VERY friendly and thorough. Your pets comfort always seems like the top priority here. GREAT CLINIC and I strongly recommend. Read Less
Jay Dyck
25 Sep 2015
REPORT
☆☆☆☆☆
REPORT
The vet was extremely friendly and seemed to love my dog. My dog (along with two other dogs of a friend of mine) needed treatment for Kennel Cough. He seemed so caring and already knew of the string g... Read More
The vet was extremely friendly and seemed to love my dog. My dog (along with two other dogs of a friend of mine) needed treatment for Kennel Cough. He seemed so caring and already knew of the string going around.
We were asked to leave our dog in the room so that he and his techs could provide the dog with his injection, and other "tests". (I have fostered dogs for years and seen many cases of kennel cough, not once had I ever been asked to leave the room). When my dog got out and we went to pay the bill, we were shocked. It was almost $800! Not once were we told what the additional testing would cost, nor would we have given consent if we knew the pricing. (It included a $100 ear-checkup that we would have done ourselves if we noticed irritation)
Had we not argued to remove the testing costs that were going to be sent to the lab, I would be minus 3 textbooks for the school year. All in all, our bill still came to almost $300 for antibiotics and the cookie my dog was given for being a good boy. (Thank you to the assistant that recognized that the vet had gone completely overboard and removed the lab costs). The cough was gone a week later, and my pup is as healthy as ever.
I will not return to this location again.Read Less
Charlene Kohn
4 Jan 2013
REPORT
☆☆☆☆☆
REPORT
All clinics may charge for services to have your pet taken care of which most people understand, but this clinic will take your money. The receptionists I found some of the time caring and the doctor ... Read More
All clinics may charge for services to have your pet taken care of which most people understand, but this clinic will take your money. The receptionists I found some of the time caring and the doctor pleasant to be your friend. This makes it easy for you to stay until you get the bill. I took my dog to the Spay clinic for neutering, tattoo and a wart removed and the price was next to nothing. My advice to all is check around before you committ to this place. Read Less
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