Had our cat spayed here and we were concerned about her health before being put under and then offered us blood work to check and make sure things were all normal and since they were we had her spayed. She did have some issues afterwards which we were told to possibly expect and I called back several times to get advice and even brought my cat back in a couple of times. Each time they checked her over for me at no charge and told me what to do for her and now we have a healthy spayed kitty. They even helped us with figuring out her skin issues which 4 other vets couldn’t figure out and none of which offered us blood work to look further. We are very happy with our very Dr.Oakley there she’s amazing and we have an appointment for our pup to get his first shots and I’m sure that will be a great experience as well. Highly recommend these guys Read Less

I previously found this place to be good and vets seemed to care. Until I recently lost a dog after a dental surgery. Lack of communication between vets and no real consideration to my pets health issues. They only focused on routine and not my dogs special case. Also passing the surgery onto a vet with no knowledge of my dogs case until the morning of surgery. I was informed she was higher risk but also that measures would be taken to ease recovery. I don't feel appropriate testing was done in advance and her death could've been avoided. Also the lack of compassion from the ladies in front when I had to come back in tears to pay her bill. I'll never step foot back in this place again.💔 Read Less

I had just gotten myself a Christmas gift early & I had noticed WORMS like WORMS BIGGER THAN HIS LITTLE FURBALL BODY & there I was sitting there at 8 am Christmas Eve little Spencer and his scary 🐛 parasites! I could hear my mothers voice (they're a big responsibility, don't let anything happen to that puppy!) THANKFULLY Dr. George had to go in to visit the kittens! He is So dedicated to his practice and helped me & my 'lil' spencers' first Christmas wishes come true! Read Less

There seems to be a lot of 0-100 comments on here. Maybe it's just the specific vet you got. However I had my new born puppy go here every month for her shots and Michelle was nothing but amazing. I brought her in to be fixed and they wouldn't do it because her liver was working to hard and they didn't want anything to happen to her seeing as it would have to work that much harder to fight off the anastetic. I brought her in a month later to do blood work and see how her liver was doing and they didn't charge me. They said "Well this is practically a follow up test so why would we charge you for that. Gotta make sure your baby is doing okay". I mean, how is that a vet that doesn't care? She then was played to go into surgery. They called me before and after it to let me know how she was doing. Even when I went to pick her up they were super friendly and helpful. Read Less

My chocolate lab today hurt herself to the point she was bleeding from the ears and worse yet was shaking those ears so hard it was causing more damage as well as causing blood spray. I went to two other vet clinics in town where I was told that no one could see her and that she would just have to suffer until Monday unless I wanted to wait a couple of hours and call in a vet as an emergency. For a $150.00 call out fee might I add plus what ever the treatment cost were. But the worst is she would have to suffer for 2 more hours. I finally found this clinic, where right away my dog was helped so she couldn’t hurt herself anymore and I was taught how to help her. I can’t thank the technician enough, he was caring and thoughtful. Exactly who you want helping your beloved pet when they are hurt. Thank you so much. Read Less

I brought my dog in to get euthanized because of bone cancer. I'm sitting down, trying to hold back the tears, and the kid at the counter asks me why I'm getting her euthanized. Can't he see that on his computer? If not, ask the nurse or something, not me for Christ sake. Then it's time, I bring her in the room, the nurse comes in and starts calling her, "bud", not even the decency to look her name up or even her gender before coming in. Maybe it's me that wasn't in a good frame of mind but, I just don't think that that was very professional. In a lot of cases, people are closer to their pets than they are to other people. I think it's time for the staff to have a long hard look at bed side manners. Roger DiCicco Read Less

Great service and care for my cat. Even phone me to follow up with her. Prices are reasonable and the vet only does what is necessary and needed. They do not ordering a bunch of expensive tests just because.Read Less

You can tell that they love animals. Our dog managed to rip her stitches out and had a gap ...we made an emergency call late in the evening and they took very good care of us. They even let me watch my puppy get stitched back up. The only thing I would say is to get a cone for your animal... even if they say your little fur baby doesn't need it. Read Less

I have had nothing but excellent experiences with this clinic! I woke up one morning and found my cat was having trouble walking and could not stop falling over. I called the clinic and although they were fully booked they told me I could drop her off and they would try and squeeze her in-between appointments. They also worked over their lunch break to explain my cats issue to me and help ease my mind. Recently I have been very anxious and worried about taking my cat on a long flight back to the east coast. I called the clinic for some advice and the kind receptionist explained that a vet would call me back soon. The vet called me back quickly after and talked me through how to make the process as easy as possible for my cat and myself. The staff really make you feel comfortable and totally taken care of. I feel super lucky to have found this clinic and recommend everyone check it out! Read Less

I had a dog emergency tonight and I called. Dr.Cook told me on the phone it was not an emergency and to wait till Monday and he would fix my dogs nails! I insisted he be looked at tonight as he was still bleeding and he finally agreed to meet me in 15 minutes. I went to the hospital, no Vet, stayed for 15 more minutes, drove to other clinic and back just to make sure I was at right clinic and also called back to confirm which the call centre did. Finally got to speak to Dr. Cook again and he states he was at the clinic and I did not show up, this was not an emergency and he was not coming back to deal with it. My VET in Cochrane told me this was and exactly what he should of done. I now sit here with a injured dog waiting for tomorrow to come after I bandaged it the best I could. Absolutely livid with the way we were treated for a EMERGENCY! Thanks to another vet in this town I was instructed on what to do and she will be fixing him tomorrow. Read Less

My experience with this clinic has been just awsome, my pup of 10 weeks received a full exam, along with second shots and de-wormer, what I liked what the full exam and the questions that the Vet asked, for example what are your plans do you want to spay and what shots are optional, obviously we want everything so we draw up a time line of when shots should be done and when, the fact that the Vet showed genuine care of my baby girl pup really impressed me, I think u will be asking for the same Vet going forward.. the Nurses that I have interested with have been absolutly brilliant, I asked a nurse to hold my pup while I run out to the car and get it organised for my pup to re-enter after the visit... totally impressed with their genuine love of animals would recommend to anyone looking for a great vet. .. love those guys.Read Less