I am so glad we decided to take our fur babies to these wonderful doctors. Joshua was very sick and they discovered he was dealing with hyperthyroidism . Because of their hard work, and caring hearts, he will now live a healthy life for many years to come. Douglas ( our newest rescue) had a horrible ear infection. They gave us the medicine to take home and had us come in once a week at no cost to make sure it was doing to trick. He’s also now as good as new ! They really do care about the animals they see, and I will not go anywhere else. Thank you so much for giving my fur kids a better quality of life ❤️ Read Less

They take liberties with your time - I even showed up early...kept me waiting for 40 minutes. The only good thing is that they have extended hours which makes it easier if you can't get away from work during the day Read Less

Park Veterinary Centre was recommended to me when I inquired at a 24 hour animal hospital about clinics who specialize in exotics (chinchillas specifically). Dr. Hanak was extremely knowledgeable and I have complete confidence in her. She was excellent throughout the treatment of my little lady, and was also adept at dealing with me: a person who was extremely worried and upset about my chin's condition. I did not feel rushed or pressured to make a decision about care, and the follow-up appointments and treatment went smoothly. I also appreciate the vet technicians patience with my all my questions and demo-ing how to properly hand feed and wrap my chinchilla while she recovers. The staff were great. I appreciated the detailed notes provided after each visit to the clinic so that I could reference them later. The final bill was within the estimate I was given (roughly in the middle of the range that was provided). They did not conduct unnecessary tests and I didn't feel overcharged for services rendered. I had given consent to do blood work if deemed necessary after completion of x-rays, but it turned out that blood work was not needed. I appreciate that my pet wasn't put through non-essential treatments. Thank you for treating Remington so well while in your care! :) Read Less

I've been bringing my cat here for about four years. They've always been really good to me. Jacob has had some emergencies, and they are very calm and professional. I never have any issues getting an appointment. They have really good hours, they are usually open from 7 AM to 11 PM, which makes it really easy to make an appointment later in the evening, which is great because I work during the day. I highly recommend this vet! Read Less

My brother got charged almost 500$ to take his chameleon here. They only told him the cost of an X-ray up front (200$) and diagnosed him with a calcium deficiency(degenerative bone disease) The vet hounded him on all the upkeep costs injections further X-rays to rehabilitate this lizard. And then persuaded him to surrender the chameleon into the care of the vet tech.They made him feel like he had abused this poor reptile even though he had just bought him from a pet store two months ago.They still charged him for the euthanasia anyways and $100 dollar drop in fee!! I won't be taking my dog here and tell people not to come here. Read Less

Last week my rabbit Clover was behaving strangly. As it was early evening, my regular vet was closed. I tried calling an emergency clinic in Edmonton and they recommended that I contact Park as they were likely to have an "exotics" specialist in that night (yes, rabbits are considered "exotic"!) Lucky for me, they did.After describing her symptoms, they recommended I come in right away and guaranteed us an appointment as soon as we were able to get there. When I arrived, they were ready to take her into the back for some oxygen to help her calm down.I ended up sitting in a side room while they checked on Clover in the back. Throughout the night we ended up taking x-rays and doing bloodwork and the vet (Dr. Bousquet) was extremely helpful in explaining the results.While we didn't come out with a diagnosis, they did have a treatment plan for her (she's doing much better now by the way!). Since my visit, they've followed up twice and I'm still expecting a third conversation in a few days.I'm so impressed with my experience at this clinic. If it wasn't for the distance from Edmonton, I'd be more than happy to take my pets here regularly. Read Less

I can't thank the wonderful staff here enough. I brought my senior cat in after a few days of not eating and showing signs of  being Very dehydrated . They gave Joshua fluids and ran some tests to find he was in the early stages of  hyper  thyroidism . Because of their caring and  concern I will now have Josh for many years to come ;) thank you from the bottom of my heart . Read Less

The vets are very knowledgeable...but that's about it. Reception is incredibly rude. Costs are borderline criminal. Bookings are unreliable. I had booked my rabbit in to be spayed; I also took time off work so I could monitor her during recovery. Park Vet called me a couple days prior to inform me the vet would be on vacation and that I'd either have to bring my bunny in on a Friday (I work, so that wasn't possible) or I'd have to wait until the vet came back (which wouldn't have been until my vacation was over). I asked if there was any other time available and received attitude from the receptionist. I called around. Found a better clinic closer to me with much friendlier, knowledgeable staff and the total cost was HALF of what Park Vet wanted to charge. The new clinic's aftercare was impeccable, too. (Rutherford Vet: check them out!) I won't be back. Unfortunately, if a surgery is shrugged off and treated as unimportant, I can't imagine what else is written off. This wasn't my first issue with Park Vet, but it will be my last. Read Less

This place is the biggest rip off! My vet was out of Atopica 25mg so they wrote a prescription to pick up a box at Park Veterinary. Our dog has been on this for 7 years and we pay $26.63 a box. On Saturday January 7th, Park charged us $46.00 + GST. Our vet called this morning and said they made a mistake as they probably charged us for 50mg so call them. Just got off the phone with Park, this is their fee and sorry....WOW...this place is not about the health of your pet, its about how much money they can make! Just finished calling 3 other vet offices. The most expensive was $29.00! Read Less

I have taken my cat here for a lion shave with sedation. Earlier this year I tried a different vet closer to my home. Sherwood park is about an hour away. My cat had troubles with the type of medication used during sedation at the other vet. Park Vet helped with the issues he was experiencing. Last two times I got my cat shaved, it was done at Parks without sedation. They took the extra time to do it even though they could have easily sedated him and collected the extra fees. They truly care about the health of my cat and treat him like he is a superstar, which he is in my eyes. An so gorgeous!Everyone there is so great. Thanks for the special care you give Fenny! Read Less

Just brought my beardy home from surgery there today and I must say the overall experience was great. Not only did they provide my little man excellent care but they were extremely flexible in my situation and gave me the best service they could. Grommet is doing great for recovery and if ever need be he'll be coming back to them in a heartbeat. Couldnt have asked for better staff and a more lovely experience. Read Less

A month ago my 12 year old Bichon Shihtzu had a stroke at home. I had only been to this Vet clinic a few times and had felt they were very professional and took great care of my dog.On the day he had a stroke I quickly called the Clinic to tell them I was on my way with Molson as something was wrong with him. The Reception said that my Vet was busy but she would get someone to look at him. The moment I walked in the door my dog was seen by Dr. Michelle Meckelborg. She was very compassionate in giving us the bad news that there was nothing they could do for him. She told us they could maybe do some tests but in the end it would cost alot of money and we still may have to euthanized him because of the severity of the stroke.At that point I thought here is an honest person.She could have racked up a big bill for us. I also called her back a few days later just to talk about his condition again and she was so caring. Also Dr.Rodriguez who was our Vet was very caring and compassionate. We knew our Molson was in good care. The only thing that didn't happen as other people had told me and I also see on these reviews is I didn't received a letter from the clinic expressing their sympathys and compassion. But maybe that is something they don't do anymore. I did receive a card from my old Vet clinic which surprised me. All and all I would recommend this Vet Clinic to anyone looking for a good one. Read Less

I just had to euthanize one of my pets, and you could definitely tell the staff really cared about what me and my pet were going through. They were very understanding and supportive and gave me as much time as i needed. Thank you so much. Read Less

This vet charges ridiculous fees and you can find the same services, with friendlier staff I might add, at other centres.They tell you that your dogs medicine is 24 cents a mg (yes, 24 cents) and the cheapest thing on our bill was over $15.00.  The difference is the dispensing fee they charge for the 4 seconds it took someone to put 3 pills into a bottle with a label.  Our dogs knee surgery was done at this center 18 months ago and the price was within reason.  But the fees for basic services have now gone through the roof.  And I couldn't believe they didn't ask us how the dogs knee is!  It was like they'd never seen my dogs before.  I felt like a stranger to them.  We had concerns 18 months ago when the dogs knee wouldn't fully heal.  The vet staff informed us we clearly didn't follow the post-op instructions and then they threatened "if you want to come back in to see a Doctor, you'll have to pay the exam fee."  There is no actual CARING about the dogs wellbeing and a desire to ensure my dog wasn't suffering needlessly. Read Less

This is now my second visit to park veterinary and the staff is so welcoming and pleasant . First visit was for my snake and turtle. The staff was so compassionate and knowledgeable, they were able to answer the million questions i had about my animals  and we're very patient with teaching me how to administer the needles.With my second visit i was being a concerned mom about my turtle thinking his cracked shell had gotten worse, they did a full check up and confirmed that nothing was wrong and didn't even charge me for the check up. Read Less

I can't even begin to express how compassionate the staff here is.  A little over a month ago we had to have our hedgehog Frey put to sleep and I am glad I made the trip here from all the way on the west end of Edmonton.  I will never go anywhere else in the future as they helped us through the whole process and gave us as much time as we needed.  Even about a week later we got a letter in the mail signed by all the staff  with their condolences.Again thank you to everyone at Park Veterinary Center if you are reading this. Read Less