The technician at the front was very warm and welcoming. Dr. Bishay was not. I brought my ferret in and he didn't address or look into some concerns I pointed out. I mentioned that his ears got rather dirty quite often, he didn't even look. He gave me anti-biotics without explaining the purpose or what he thought could be wrong with my ferret. Other than that, the building was very tidy and professional, and the fees were very reasonable. Read Less

We walked in off the street with our two dogs after receiving a very high dental estimate from our previous clinic of ten years. The receptionist was very caring to my upset state. Dr. Bishay saw us immediately, did a free examination of both the dogs mouths and gave us a very reasonable estimate. I truly appreciated the information provided, his honesty and the very precise rundown of my estimate. The final cost for my dogs' dental surgery was half the price of what my previous vet had estimated. We will definitely be recommending this clinic and won't take our dogs anywhere else. The warmth and personal care provided by this clinic is outstanding. A big thank you to Dr. Bishay and staff! Rob & Jen S. Read Less

I highly recommend this place, i called last minute because my dog was sick and needed to be seen got in within 2 hours , he got testing and medication our total came to $200 so affordable prices especially for around Edmonton. Dr. Abel matta walked us through the pros and cons to each treatment option never pressured for unnecessary treatment for money purposes , he answered all our questions which took about an hour and he never once rushed us. Read Less

My Husband and I took our 6 year old Dachshund to Dr. Bishay for a second opinion for IVDD after her previous vet gave us 3 days worth of medication to take her home and say good bye to her. We were not willing to give up on her and nor was Dr. Bishay. We opted for conservative treatment and medication. 6 weeks after our appointment our Harley Girl had regained mobility. To us this was nothing short of a miracle. Harley has always had complex health issues, that started when she for her first round of immunizations and having an allergic reaction. We have battled demodetic mange for years. The vet we were seeing prescribed Ivomectin which is a livestock drug, it was incredibly hard on Harley and we hated giving it to her for 8 weeks at a time.   Several more times over the past few years that was the only treatment option we were given, other than euthanize her.  We noticed the more Ivomectin she was given she started to loose hind leg function and we would stop the Ivomectin, her mobility came back. The previous vet said there was no correlation to the paralysis and Ivomectin, but to us it seemed that it was more than a coincidence.   Once Harley had over come and healed from her IVDD we had taken her back to Dr. Bishay and his team to once again fight the mange monster. Dr. Bishay would not entertain giving Harley more Ivermectin, and gave us another treatment option, of one medicated treat every 8 weeks. At this point we would try anything. Harley had lost almost all of her fur on her back and was itchy all the time. The first week I was skeptical, but the itching and scratching slowly lessened. Her fur started to grow back, she had more energy and was playful again. IT WORKED!  Last weekend we saw Dr. Bishay again and she got another round if medication  to ensure the demodex is gone Harley is back to her regular playful self, chasing bunnies and being active, the best part is no more itchies, her coat is growing back in, and she is healthy. Dr. Bishay and his team have always treated us and Harley with kindness and respect. After seeing 2 other vets through Harley's life time and not getting the results we needed or euthanasia as a treatment option , we will never take Harley to another vet. Dr. Bishay genuinely cares for the animals he sees. He knows they are a part of peoples families, not just dollar signs.  Dr.Bishay has the best Assistants and Techs, from the time you walk in the clinic you are treated with kindness and respect.  The clinic is also impeccably clean and sanitized. Thank you Dr. Bishay for not giving up on Harley, we look forward to a long healthy life with her.  My only regret is we didn't find you sooner. Read Less

Always quick and easy to get in and the veterinarians I have dealt with a great. This is where we bring our cats now every time we can. The only downside is that it’s a little pricey but all Sherwood Park vets tend to be. Edit: We had to put out poor kitty down last summer. The vets were as kind as they could be during those tough times and even sent us a condolence card afterwards. Would definitely recommend them as they went above and beyond during those tough times. Read Less

I would like to thank Dr Adel Matta for his compassion and honesty. You and your girls made a very difficult time for us and our dog comfortable. We thank you for the all you did to help our dog Marley. Read Less

They took us in last minute on a Sunday even though they had a pretty busy schedule. Loved the customer service, and they follow up with you in the next few days to make sure everything is going well. Couldn't be happier with the care they showed me and my great Dane. 😊 Read Less

Have taken my dog Sophie to this Veterinary Clinic a few times now. They all are absolutely amazing, compassionate and kind. You can tell they truly love animals. So greatful to have found these people. They always go above and beyond and the prices are more than reasonable. Read Less

Dr. Bishay Did a fabulous job on our little kitten Olive, she went in to be spayed and declawed and we picked her up same day and that night she was running around like nothing had happened. We tried to keep her in the kitchen as we didn't want her straining anything or having sore feet but that didn't stop her she was up on the bar stools and playing with all of her toys. All I can say is he did a fantastic job because our little kitty had no pain she was her usual self right away! I'd highly recommend him and his prices are reasonable. Read Less

As an animal welfare society, we deal with an array of veterinary clinics, veterinarians and staff. Working with Dr Bashay, Dr Matta and all their staff has been an absolute privilege. The compassion and caring for the animals that we bring to see them goes above and beyond. We often bring them some pretty difficult cases to deal with and we are always confident that the animals are in the best of care. Five stars are truly warranted for the Sherwood Veterinary Clinic. They have always gone above and beyond. If you are in the area, be sure to stop in and meet the staff. They are extremely friendly and you will be welcomed with a warm smile every time. Read Less

I brought my dog here last week as I was concerned for her life. The veterinarian diagnosed her with life threatening issues and told me the procedure would cost 2000$. I started to cry because I was worried for her and worried about how I was going to pay this large amount of money. As i cried he me patted me on the back and I told him I don't know how I was going to pay, so he told me to come back when I could afford it because there was nothing he could do about the price. The next day I desperately reached out to a different vet that was only going to charge me 1000$ and would even do the surgery on New Year's Eve! When I called the Sherwood park vet to ask him to fax my dogs information to the other vet, he asked why we weren't coming there for the procedure and I told him I found another vet that was Half price! He asked what they were charging me, so I told him. He then said " oh well, I can charge you that as well, no problem"! I was instantly insulted and really pissed off. He is clearly only in it for the money. The one vet assistant was very nice and explained everything very clearly to me, as I did not understand much that the vet was telling me. Other then that, my experience was really disappointing and I will never go there again! Read Less

We had an amazing experience at this vet clinic over the last couple weeks. Last week we almost lost my dog because no vet would perform an emergency exploratory surgery on a Saturday. We were recommend to Dr. Bishay who was more then willing to help. He helped carry our dog in from the car and performed the surgery needed to save her life. He was very understanding of how worried I was and let me stay with her as long as I wanted right after surgery even though they were closed. He has been extremely helpful post op as well and because of him I still have my best friend by my side today and we are officially switching vet clinics. Read Less

Our Cocker Spaniel Bruno had a severe infection that had gone unnoticed due to his shaggy fur....his collar had dug in too tight around his throat and had caused deep abrasions and cuts that had become severely infected....oozing pus and smelled horrible. We used to use a different vet clinic, but since this one was only a 1 minute drive from our house we gave it a try. The Doctor (from Egypt) was very kind to our dog, and was sympathetic to the fact we were leaving on a two-week holiday in a few days and with Christmas approaching we were tight for dollars. He came up with a more than reasonable price for the services needed, and surprised us when we returned after the surgery on Bruno's throat and noticed he had gone above and beyond in what he did for Bruno. I felt I got a little price 'gouged' at the other Vet we went to, so we are likely now loyal clients of Sherwood Vet Clinic :-) Great honest service.Read Less

We took our dog Murphy here with an eye issue on a Sunday and they took us in even though they were about to close. He had many rechecks and was not charged for each one. His eye is all better now and Murphy says he likes the treats at this clinic! Read Less

Called on a Sunday at 4:30 pm half hour before closing with a problem with our 7 month old beagle cross, Banjo. We were told to bring him down by Vet Tech Jen. We got there 5;10 pm and Dr Matta and Jen looked at him, did x rays and told us he had a foreign object blocking his intestine and needed surgery. That evening Dr. Bishay had to be called in to perform the emergency surgery. They finally left the clinic around 11:00 Sunday night. We were able to go and pick up our dog the next evening and so far he seems to be doing very well. What an amazing experience. The vet tech that was there, Tammy, explained in great detail all the medications Banjo would be on. We, as complete strangers, were treated as if we had been going there for ever, you could tell they were not just in it for the money that they genuinely cared for the dogs well being. They saved our dogs life. I would recommend them to anyone in the area, an experience I will never forget. Thank you to everyone at the clinic.--Amy, Malcolm, Gayle and BanjoRead Less

I took my kitty Ophelia into the Sherwood veterinary clinic when she was in terrible crisis, mastitis took a turn for the worst and no one would help us! We were welcomed with loving caring arms and they took such great care of my girl! They saved her life and made her feel safe and comfortable every time we came in for check ups! I will continue to drive from downtown Edmonton to see dr. Bishay and the rest of the wonderful staff here!! Thank you so much we love you!! Read Less

Sherwood Vet took great care of my dog Cocoa. My groomer noticed that my dog was straining to urinate and it was darker then usual. The clinic got me an appointment quickly. Very quickly after seeing Cocoa Dr Bishay suggested X-rays and I'm happy I had them, she had one very large and some smaller ones. He got her into surgery in. Few days and even did X-rays after to make sure the stones were all removed. The clinic called me mid day to see if I wanted to see her but kept her all day. By the next day she wanted to run and play (which I couldn't let her) Even following up Cocoa loved going there. They encourage their patients to come and drop in even for a treat and to say hi. I incredibly greatful for the treatment from Dr. Bishay, Tammy, Kelly and Jen. My little girl is like a new dog again!Read Less

A huge thank you to the Dr Bishay and the staff at Sherwood Veterinary Clinic for taking such amazing care of our silly little Peanut!!! The customer service is top notch as well as the level of service!! We've had to bring three of our dogs in for care and every time we were greeted with kindness and professionalism. If you haven't met Dr. Bishay or Dr. Matta and their staff, pop in and say hi, you won't regret it! Read Less

Very impressed with their service. I took my dog in to have a pretty simple procedure done and all came out well. The vet went over his blood tests with me and was very thorough about what had been done.5 days later he got sick real quick and it was found he had another tumour (he had a couple of tumours removed in the fall). A new of blood tests were completely different and x-rays showed a large mass. The vet told me that he would just keep getting sick due to the location. Chemotherapy was the only option. We both thought that it was not in my dog's best interest.They treated him so he could come home for the night and I brought him back the next morning. They were very respectful. I would recommend this clinic to everyone.I am not against chemo therapy but I didn't want my dog to continue to suffer and it was the second time he had tumours in a short time. Read Less

I've visited the vet clinic a few times since they have opened and every experience there has been awesome. The price is very fair and the staff are willing to work with you and your animal for the best treatment option. I have moved all my dogs from the old vet over to this veterinary clinic. I would highly recommend Sherwood Veterinary Clinic. Read Less