My husband and his family had been taking their dog and cat to a vet here (Dr. Holowaychuk, the founder of the clinic) for years. When we moved in together 5 years ago, we started taking our cats here... Read More
My husband and his family had been taking their dog and cat to a vet here (Dr. Holowaychuk, the founder of the clinic) for years. When we moved in together 5 years ago, we started taking our cats here as well.We've seen three vets over the course of that time; the first one - who was excellent - moved away, the second one (Dr. Clarke), who we still see, and the third one (Dr. Sinclair), who we just recently started to see when we had an emergency with one of our cats and the subsequent follow up visits. Now, our cats are not young, and one of them has a couple of ongoing health concerns that require medication. All three of the ladies that we have taken our cats to have been very thourough, explain everything really well (which is obviously very important), answer all questions and are understanding. They are also so obviously cat ladies, which I love. They talk to the cats and pet them and are just really great with them. I mentioned our emergency situation earlier, and I just want to expand on that a bit. We noticed Clair (the cat) acting strangely, so called and were able to bring her in right away. We had to keep taking her in, put her on different medication and do some other things. I was very stressed the whole time. Dr. Sinclair was great during the appointments, and the staff at the clinic called constantly to check up on her and make follow up appointments. I also called in a couple of times and spoke with one of the girls at the front as well as an extremely helpful tech named Katy. All of the staff are concerned about your pet there. The clinic is very clean. The waiting area is nice and open, with a little shop area with toys, food and grooming supplies. I'm pretty sure the ladies at the front have been there for at least the past 5 years, too, which is nice.I can't really comment at the prices, because to be honest with you, it doesn't really concern me, and I have nothing to compare it to since we've been going here for a while. Part of being a pet owner are the associated costs, and I will pay for quality care.Good hours - open until 6pm every weekday and 8pm on Tuesdays. Open Saturdays 9-4. Read Less