Dr. Waterman is incredible. I can't thank him enough. I wish I could give more than 5 stars! (This is a lengthy review, I will warn you now). To understand how big of an impact he has had, you'd have ... Read More
Dr. Waterman is incredible. I can't thank him enough. I wish I could give more than 5 stars! (This is a lengthy review, I will warn you now). To understand how big of an impact he has had, you'd have to understand where we've been. Beginning in January 2018 - my west highland terrier, Sophie, developed blistering rashes on her lower lips, chin, shoulders, back, bum and tummy (photos attached). For 5 months, my dog was followed by a Vet in Edmonton (not Dr. Waterman) who assured me it was a food allergy, and basically just something we'd have to work out. We changed her diet - she was put on a limited ingredient dog food - treats were dehydrated meat only - everything else was removed. The rash began to worsen and spread. Every two weeks, we'd return to get more antibiotics, and were told the same story 'it's an allergy'. Frustrated, and tired of spending hundreds of dollars seemingly getting no where, I searched online and found Parkland Vet Clinic. The entire experience was pleasant. Beautiful clinic and friendly staff. That's when we met Dr. Waterman. Great bedside manner, and fantastic with animals. Upon reviewing Sophie's scabs - he said "this is NOT an allergy!" He suspected Staph Infection and suggested that we remove her from all antibiotics so that we could do a culture and sensitivity to find exactly what the bug was susceptible to - instead of blindly treating her, hoping for the best. We came back a few weeks later, and the culture was performed. Within days, Dr. Waterman was calling me with results. It was Staph and E-Coli. Sophie was then put on a 2 week dose of antibiotics and given a medicated shampoo. As the 2 weeks was coming to an end - the scabs were dramatically reducing. Her itching had gone away completely and she just had a few bumps here and there. Dr. Waterman called me again - this time to check in on Sophie - to see how she was responding to the medication. He recommended another 2 rounds of the treatment. It has been almost two weeks since then, and I am so unbelievably happy to say that Sophie is almost 100% cleared up. A few tiny bumps remain - but they are growing smaller every day. (Healthy photo of my happy girl is attached as well)
Dr. Waterman is knowledgeable, attentive, friendly and truly cares about what he does. He has followed up with me on countless occasions.
Thank you so very much! I am soo happy to have found such an amazing vet and clinic for our pets. Also, this clinic is VERY reasonably priced.
Thank you again! Becca at reception, and all the other staff - thank you! Read Less