My poor little rotty puppy got her paw closed in a truck door, went there After calling around and was quoted 200$ for exam and xray. Then upon examination, Dr. deemed the xray unnecessary and just needed an anti-inflammatory shot and 3 days of pain killers. Ended up walking away with a 66$ vet bill.....that never happens they even gave me a discount on the exam since she is still a puppy and was just recently checked out for 1st shots not even 2 weeks ago. We'll definitely be back for future care Read Less

I took my pug there to have his coughing checked out and was immediately greeted by Kiera and Amanda. They were both very friendly and helpful at the front desk. We saw the doctor almost immediately which was nice since we didn’t have to wait long! Dr. Gill was also friendly and professional and answered all of the questions we asked. He was gentle with our dog and you can tell that he really cares. Kiera was efficient and knowledgeable at the front desk which made the experience even more enjoyable. Overall, it was a really great experience and will definitely come back! Read Less

Our dog needed a cruciate repair she severed the ligament on a Friday night. I spent all day Saturday phoning around trying to find a vet that could operate. They helped me over the phone, quoted me 1/2 the price anywhere else did. The vet even came in on his day off to do the surgery. Follow up appointments have been wonderful. The staff is amazing. 100% recommend this clinic to anyone. Read Less

I highly recommend this clinic! Kind and caring staff. Reasonably priced, which is a bonus. I found Dr VJ to be courteous, knowledgeable, professional and efficient. He is a good guy and it is obvious that he really cares about animals. Thank you all for taking such good care of our dog Sherman! Read Less

I highly recommend this clinic! Kind and caring staff. Reasonably priced, which is a bonus. I found Dr VJ to be courteous, knowledgeable, professional and efficient. He is a good guy and it is obvious that he really cares about animals. Thank you all for taking such good care of our dog Sherman! Read Less

It's hard to find animal hospitals that take guinea pigs and are experienced in caring for them, but the people here knew what they were doing and went above and and beyond to try and save my little one. They were so caring and compassionate about everything. Also very organized and well informed. The doctor even called me to say sorry and tell me what happened. Over all great service just wish the outcome was happier. Read Less

I live in Abbotsford but my vet is in Coquitlam. I needed some meds so my vet faxed over my prescription to the Clearbrook Animal Hospital, so I wouldn't need to drive to Coquitlam to get them. I had been waiting all day for their call, but they never did call to let me know that they received the order. I called over to Clearbrook Animal Hospital at 5:00pm and at first they said they knew nothing about the order, then they did, and it was ready. I drove straight over to get the meds. They knew nothing about the order again, and it took them forever to find the prescription that my vet sent over. After a long delay, they asked my last name a couple of times. I spelled it for them, then had to spell it again. Then they asked my first name, then my dog's name. I told them my RABBIT'S name; for the second time. Then they needed the help of one of the doctors to process and fill the prescription. None of this really is critically important, but was quite unprofessional and I found it very annoying. Finally they put the meds on the counter. It says to take 4ml once a day. I questioned the amount and the vet tech, without checking, said it was right. I said that at that rate, the 6ml bottle would be out immediately and I'd be requiring a refill; she agreed. When I got home and researched the internet, I found that the dosage they printed was for 10 times the prescribed amount. This could easily create a serious life-long problem, if not kill my pet. I called my vet to confirm the dosage the next morning and they told me that it was for 0.4ml once a day. Okay, it's a simple, careless mistake, that should never ever happen, but I questioned it; twice, and they never so much as bothered to re-check the prescription that they were given. Why would I be given a prescription that states the daily dosage, but there isn't even enough to give twice; more than once but not twice? I questioned this, but the vet tech did not, nor did she care to. Moreover, they seemed to be really annoyed with me that I was doing business with them. They were unfriendly and discourteous and certainly didn't offer an apology. Maybe this is part of a work creation program that this vet participates in. I might have showed up on a slow day and they were trying to generate some new business. The Clearbrook Animal Hospital need not worry, I will never trouble them with my business again. A drive to Coquitlam is easily worth the well-being of any of my pets. Read Less

Clearbrook Animal Hospital helped us in one of the hardest times of our lives. They were professional, caring and supportive and went above and beyond. Our fur baby lost his fight with cancer but the Doctors and staff worked with us all the way to make sure Domino was well cared for and all his needs were taken into consideration. Emails and phone calls were always greeted with kindness and all questions and challenges were addressed and most of all they listened to us and supported us. I am confident everything that could have been done was and I want to say thank you to everyone at Clearbrook Animal Hospital for giving our baby dignity and helping us cope. Read Less

This is in response to Brent McGillivray's review of our services. The treatment plan we recommended for Riley was the best option for his broken nail, not because it was the most expensive but because it was the best way to eliminate his pain and to treat the infection. Our recommendations are given with your pets best interest in mind. You have the right to refuse what we recommend and go with the cheaper option if you like it just may not solve the problem the first time and end up costing you more in the long run. As far as us "pushing" unnecessary products not related to the original complaint, I was simply discussing Flea, Tick and de worming products with the lady who brought him in. This is my job, I educate my Clients on Parasite control because I care about the animals comfort. De worming was stressed because internal parasites can be passed to children, especially infants. Read Less

My little 3 yr. old Chihuahua, Sweet Pea, is treated like gold every time we visit. She needed 3 teeth extracted and I was told by 2 other vets that it would cost me between $1200 - $1500! Clearbrook only charged me $350 and allowed me to make payments. They are kind, compassionate and caring and Carrie, in the office, is amazing. I will never take my fur babies to another vet. Thanks, Cottonwood for such amazing care. Read Less

I've been taking my animals to this clinic for many years. So far, I have not had any negative experiences with the location or staff. I have found the staff to be very friendly and accommodating, even going out of their way to make things easier and more affordable for me when my cats have needed surgery and amputations. The clinic follows up promptly with me, giving me reminder calls, and periodically calling throughout my animals recovery stage to check in on how they are doing. I have dealt with 2 of the veterinarians from this location and both were extremely pleasant and knowledgeable, helping me making tough decisions throughout my animals health care. I have recommended this veterinarian clinic to family and friends, whom have all had positive experiences as well. Read Less

Took my two cats here to deal with worms and get their shots. The environment was very friendly, and I was able to get quick service! Best part, since I have two cats I was able to take them in at the same time Prices were great, and all staff was gentle with my animals. Both of them felt relaxed the whole time, and the Doctor clearly knows his stuff. My cats can be somewhat fearful sometimes, but they felt right at home here. Would recommend to anyone looking for fast, friendly and affordable serviceRead Less

From the moment I called I felt like they were going to take great care of my cat. I had to switch last second the appointment I had made due to traffic and they were incredibly gracious about it. The main receptionist/vet assistant was amazing! She loved my cat like it was her own and was super easy to talk to. The vet looked after Kitty very well and she didn't even squirm when she got her shots. Read Less

Even though its with a heavy heart that I had to say good by to my little Bugheera, the doctors and staff where MORE the compassionate and understanding and helpful! They took me in right away even though I had no appointment, and helped prevent my girl from any more suffering. This is the only vet I go to or recommend. The girls behind the desk and the Doctors working there have a very kind and understanding nature. THANK YOU so much for everything to did to help. Read Less

After visiting Fraser Valley Animal Hospital today, it is extremely clear that Clearbrook Animal Hospital is not the right place for my fur-baby. I took my dog to CAH for the first two years of her life. I had never taken a dog to a vet before so I did not know the difference between a good vet and good experience and a bad one. None of my visits to CAH were good. We had my dog's annual shots, which weren't recorded correctly in their system and after several calls and visits they finally fixed in their system so I'd stop being emailed. Both vets couldn't come to the same conclusions regarding some pinkness in my dogs foot that one said was an infection and the other said just irritation but both prescribed medication (money grab). The one incident I was not there for was when they had determined my dog needed to be muzzled to be examined. My dog is an American Bulldog, so it would be sad to think that this decision was based on breed discrimination. I think it's safe to say dogs are a good judge of character. If my dog could tell they weren't treating her right then I don't blame her for barking or trying to express that she wasn't comfortable with how she was being handled (she did not bite anyone or do anything of that sort or even come close to doing anything like that). They also said my dog needed X-rays, which she would need to go under anesthetic for. They said that I would have to pay for additional X-rays if the first shots didn't turn out. (Turns out my dogs legs are fine and strong, according to my new vet. The vets at CAH never even felt her legs to see their strength, etc.) Excuse me, but if you are putting my dog under anesthetic and can't place her right for shots, that is NOT my fault and I should NOT have to pay for your mistakes (another money grab that would have cost an arm and a leg or two). The love and compassion my dog and I felt and saw from our new vet was amazing, there wasn't even a fraction of this from the vets at CAH. They treated us like idiots and handled my dog like an "animal" and not a living being that deserves respect and love. Hopefully not everyone has had these experiences, but I would be stupid to go back to CAH after our negative experiences. I hope that the vets at CAH learn from the negative experiences shared to treat all their patients with more consideration and love (professionalism-like love) like a veterinarian should.Read Less

I have been dealing with clearbrook animal hospital since 2010. My experiences with them are always wonderful. Carried is very caring and knowledgeable. Very friendly staff and compassionate vet. Pricing are very reasonable and very quick service. My last experience was amazing when driving VJ did the surgery on the knee of our lab. He is back to normal within 2-3 weeks. I recommend clearbrook to all my family and friends. Read Less

You guys are wonderful. I am pleased with your services. I am thankful to you that Frankie came home healthy again. We were hopeless but thanks to the caring and compassionate staff who nursed his recovery. Thank very much Clearbrook Animal Hospital Read Less

my experience at this vet was very pleasant. i have to took my cat in an emergency because she has a huge abcess. As they were closet to my home so i rushed her there. Vet was very calm, he examined her fully and gave me an estimate. i never feel rushed.He did the surgery the same day and she came home the same day. I was very pleased with the service. their prices are reasonable too. Now i found the right vet for my fluffy Read Less

Great caring staff and compassionate vet. I took my maddy for an emergency when she was bitten by a dog. I was bit nervous to go in first but they are closer to my home. I was quite happy with their services. Dr V J is amazing with his skills and a kind man. Thanks Clearbrook Animal hospital Read Less

I have to thank staff and the Dr for taking me in such short notice today and helping my baby, crooks. With the holidays approaching and the little to no money I have they helped my boo tremendously, it is because of them today that my boy is doing good. After giving my kitty a bad flea treatment he wasn't doing so good and his future didn't look the greatest, if it weren't for these lovely individuals I don't know how much longer he would have had. Great prices and very good to myself and my cat. Will definitely be returning and highly recommend to any one else who wants quality and exceptional care for their loved ones. Thank you guys so much! Read Less

I had a great experience here. The receptionist was friendly, the vet was kind, thorough and in my opinion showed just the right amount of skepticism towards me as a new client bringing in an injury animal. While my beasty is highly unimpressed with his bandage, he is already much more his old self. I look forward to going back. Read Less

Would not recommend this vet to anyone. At one point, I had called the SPCA on him as his children were in the back room violently spinning kitten around on an office chair thinking such an act to be humorous. Very disappointing to see that children of a vet would treat any animal that way. A second incident that had taken place: a tragic accident had happened to my relatives' cat. I did not have all the money upfront as it was not my cat, but offered to put a deposit down. I understand he was not impressed that I could not pay the bill immediately. Once I had told him that I could not pay the full bill he had said I should have told his staff in the beginning so then there would a limit on what he would have done to attempt to save the cat. I am aware that he is running a business but I am appalled he was not interested in saving my cat because of the money. He does not show a kind heart to saving animals and compassion to help. He is just wanting a pay cheque at the end of the day. This to me concludes a lack of professionalism as well as no love for his job. Try a different field. Read Less

This is not the right clinic for me. I found the vet himself to be condescending and my concerns fell of deaf ears. I have 2 special needs cats that were unadoptable so I brought them here, from Ontario, 3 months ago. I brought one of my cats in because I felt a lump and it needed to be removed. During the physical he showed concern for the cats teeth, and rightfully so however, he wouldn't listen to what my preferred veterinarian of 15 years told me to do. I was trying to get my point across that he's a special needs cat who has diet supplements to prevent his eyes from getting gummed up. Sorry, but, it's much easier to take one 85g can of cat food and put the supplements in the food than it is to pill 2 cats 2x a day, with pills the size of aspirin. If he took the 30 seconds to review the vet records I provided he may have had some understanding of the situation and not just shunned my concerns. I felt he was looking at me as a neglectful owner when I'm the exact opposite, I rescue animals. When I had the lump removed I came to pick up my cat. I had some conversation and found out that they didn't even copy his records I brought, on my first visit. Luckily I brought them again and they copied them. So now I'm stuck thinking.... if he didn't review the animals history before sedating it and operating on it, the wrong animal would have died. To me that's flagrant malpractice and very unprofessional. So a week after the surgery my cats stitches came out. I'm assuming his brother my have done it during grooming or perhaps during a wrestling match between the two while I was at work. I came home from work at 3 a.m and immediately emailed their 24 hour emergency through their website.... I got no response. I called in the morning booked the cat in. I asked for a quote and couldn't get one. They said they would call with one and they never called. At this point I'm just going to go to another vet. This isn't my first rodeo as I worked with a rescue so I've dealt with my share of vets. I whole heartedly believe that this clinic lacks the compassion and professionalism to be trusted with my loved ones.Read Less

(i just spent 40 minutes writing a review and my computer shut down so this one is not as in depth as the last one) i took my 5 and a half year old dog(boss) in to get his nails cut. Hes a bit of a freak with his paws so he has to be sedated a little bit. i put a muzzle on him when we got there and they gave him a shot of sedative to the muscle(.WITHOUT weighing him) it didnt seem to be working so they gave him another shot, this one to his vein. they told me i could go back up front i said ok but didnt move. the sedative kicked in and trimmed his nails then the vet did an "exam". flicked his lip, said he had nice teeth i looked at the vet and lifted my dogs lip up and said yeah except for the broken tooth in the front and the indents in a couple of the other ones. His response was to check them again or should i say for the first time cause he obviously didnt actually look at them. the vet walked away after he was done the physical. Im going to admit im a bit of a weirdo so i had my hand on his chest, cause i couldnt see him breathing. I asked he vet "am i suppose to be able to feel his heart right now, cause i cant feel it" He was so cold while i was moving my hand around tying to find it the vet came over checked with his stethescope and tried to tell me hes fine mean while he went and got a shot with the reversal in it and proceeded to give it to my dog all with in ten-fifteen sedonds after i said i couldnt feel his heart. it took about an hour after that for him to get up on his own, with the nurses rubbing his ears to get the circulation going again. it took 12 hours after that for him to get up and eat. i went in there on a friday so had to wait for the weekend to be over before i could get in there and ask them what kind of sedative was used and asked them for my dogs file they said legally they have up to 24 hours to get the file to me. so to come back tomorrow. Why would they need 24 hours with that file if that vet didnt f*ck up somewhere? . Just because you have a "reversal" for the sedative doesnt mean you can pump them full of the sedative. "oh its ok weve got the reversal" is a messed up way to think. I keep thinking if i had actually listened to that vet and gone up front while my dog was in the back, would he still be alive. Cause there was no one but me near my dog.Read Less

I took my precious 2 1/2 yr. old Chihuahua, Sweet Pea, in to see Dr. Vijay today for a routine exam for pet insurance purposes. I was extremely saddened to discover that my little girl has a heart murmur and possible congenital heart failure but the doctor was absolutely wonderful and explained everything to me very clearly. He also went so far as to make payment arrangements with me for the necessary blood tests and ultrasound that is needed in order to find out exactly what her heart problems are. Being on a very fixed income, this was an absolute blessing for me. The staff are warm and wonderful and very kind. I'm so glad that I found Clearbrook Animal Hospital and I am proud to say that Dr. Vijay is my little girl's new doctor. I have every confidence that she will receive the best possible medical care here. Read Less

I'm very happy to have them caring for my pets and wouldn't hesitate recommending they care about the animals not the money that's hard to find I had a sick rat that had a terminal cancer that took over his head and they were honest about it I even asked about a $200 surgery and the vet said it wouldn't be worth the risk for him to have plus won't fix the cancer, that really shows just how honest and caring they are, they did everything possible for my rat to live comfortable until he passed and all the staff was so nice to him they knew him by name lol he liked visiting all the techs and it was nice of them to bypass his face and treat him so well since half his face was a massive cancer tumor with an abscess he looked like a monster and this was my choice to let him die naturally and at home he only lived about a month from getting cancer to it ending his life and he died very peacefully in his sleep, so if they can care for a situation like this it shows what wonderful people they are. Read Less

Cannot thank Dr. VJ and Dr. Vipan enough for saving my precious dog last night!! They quickly sprang into action after I recognized the signs of GDV (Bloat); racing in after hours and performing surgery on her within an hour of the onset of symptoms!! She easily could have lost her life but these amazing drs saved her!! Words alone cannot express my gratitude!! <3 Read Less

Love clearbrook animal hospital. Called them 10minutes before closing because my dog had bloat and they took my Rottweiler in right away to do surgery on him it was a 50/50 chance and he made it! Everyone stayed late to help my old boy. A Few months later my cat was sick puking blood turned out he had pancreatitis and dr. Vj saved my kitty also. I would very much recommend this vet!!. Read Less