31 Reviews

Coastal Rivers Pet Hospital

Abbotsford, British Columbia
General Info
Coastal Rivers Pet Hospital is proud to showcase one of the newest and most exciting animal hospital concepts in the Fraser Valley.
The needs of our various pet friends have been carefully considered in the design of this hospital to reduce their stress and anxiety when coming to a hospital for a health examination and possible hospitalization. The need for rapid diagnostics and treatment has also been taken
into consideration.
Just what does it take to reduce your pet’s stress at the hospital? Different pet species should be kept separate as much as possible so that they do not see, hear or smell each other. Coastal Rivers Pet Hospital has managed to do this by designing two distinct reception areas (one for cats only), designated species exam rooms, separately ventilated cat, dog and exotic wards and spatial separation of dogs from the other pets.
Coastal Rivers Pet Hospital is also excited to be able to offer state of the art diagnostic tools for all the animal companions – including in-house chemistry labs, the newest in radiology, ultrasound, and endoscopy. We are the reference site for the brand new high-definition Logiq R6 Next-Gen ultrasound.
Coastal Rivers Pet Hospital offers a wide range of dental and surgery care
– from the basics to the more complicated.
It has two operating rooms, one of which is designed for involved
orthopedic surgeries such as cruciate ligament injury repair/TPLOs and bone plating for fractures.
And if your pet has injured themselves, or is recovering from surgery,
they can benefit from Coastal Rivers Pet Hospital’s physiotherapy room. With class 4 therapeutic laser, an underwater treadmill and various other physiotherapy modalities, your pet is bound to feel better soon!
Our staff is committed to ever improving the care your pet receives. All team members – from the veterinarians, animal
health technologists, veterinary assistants and receptionists – partake in ongoing continuing education programs. That is because your pets are
important! And we want to be the best we possibly can be – for both of you. Abbotsford deserves this!
Reviews
Diane Jones
22 Jul 2021
REPORT
I have 2 little chihuahua's Lucy and Bree. My little Lucy had a fall and she hurt herself and was limping badly. Her personal vet was not available so we saw another. Dr. D. Jefferies and his assist... Read More
I have 2 little chihuahua's Lucy and Bree. My little Lucy had a fall and she hurt herself and was limping badly. Her personal vet was not available so we saw another. Dr. D. Jefferies and his assistant were both amazing and so careful with Lucy as she was hurt and very nervous. I was so pleased as I watched them complete their services and treatment on Lucy. Very professional, kind and caring and they fully explained everything to me as well. After treatment I am very relieved to say that my little Lucy was doing much better the next day and should be back to normal very shortly. Coastal Rivers Pet Hospital has been where I have taken my 2 pets for 6 years now and I have never been disappointed. They truly do care about your pets and I believe it doesn't matter who treats your pet as everyone gives the same great care. I feel very confident in recommending them to treat our precious pets to anyone asking. Thank you Coastal River Pet Hospital for your amazing care and treatment of us over the years. We love you.......Mommy, Lucy & Bree Read Less
Kara-Lee Bailey
29 Jun 2018
REPORT
Very friendly people. Always super accommodating. They are amazing with my animals. Dr. Lawrence is awesome with our 2 cats and pup.
Jennifer Nickel
24 Jun 2018
REPORT
Thoughtful and genuine, this clinic truly cares about your pets. They’re also a fear-free clinic, which means they know and are trained in how to safely and appropriately work with pets showings sign... Read More
Thoughtful and genuine, this clinic truly cares about your pets. They’re also a fear-free clinic, which means they know and are trained in how to safely and appropriately work with pets showings signs of fear. I have only had to bring one of my cats here so far, but the dogs will certainly be having their next checks at this clinic as well. Dr. Lawrence is also a cat whisperer! He took such good care of my cat during a pretty intense emergency situation last year. Read Less
Bassic Sax
22 Jun 2018
REPORT
I have been taking my cats to Dr. Borgmann for years now. She recognized what my former vet didn't: My geriatric cat needed to have most of her teeth removed immediately b/c she was in excruciating pa... Read More
I have been taking my cats to Dr. Borgmann for years now. She recognized what my former vet didn't: My geriatric cat needed to have most of her teeth removed immediately b/c she was in excruciating pain all the time. Dr. B re-jigged her surgical schedule for the next day to accommodate my Sweetie. When we ended up getting adopted by a little black orphaned kitten 5 years ago, I wouldn't think of taking that kitten anywhere else. She treated his case of ringworm with her special "spa treatments", and little Peter is very health and feisty today b/c of Dr. B. When it comes to humanely saying good-bye, Dr. B is also extremely compassionate and caring. And when she was not available, Dr. Lawrence did kind and gentle job letting our Sweetie cross the Rainbow Bridge. I am very thankful for all the care my pets have received, and continue to receive through Coastal Rivers. Yes, they cost more than a budget vet. However, the services available, and the skill and training of the staff, are second to none in this part of the Valley. For my furry family members, I wouldn't trust anyone else with their care. Read Less
Brianna Flynn
20 Apr 2018
REPORT
The staff here are wonderful! The facility is clean and modern. Everyone is so knowledgeable and friendly, always happy to see us and so sweet to my little Ponyo! I always recommend this amazing hospi... Read More
The staff here are wonderful! The facility is clean and modern. Everyone is so knowledgeable and friendly, always happy to see us and so sweet to my little Ponyo! I always recommend this amazing hospital to everyone. Thank you Coastal Rivers!! Read Less
Danielle Windecker
9 Apr 2018
REPORT
We've been with Coastal Rivers for many years now and would frankly never consider taking our pets anywhere else. Dr. Taylor and the staff go above and beyond and truly understand that pets are family... Read More
We've been with Coastal Rivers for many years now and would frankly never consider taking our pets anywhere else. Dr. Taylor and the staff go above and beyond and truly understand that pets are family, whether a guinea pig, a cat or a dog. They are experts at addressing ongoing and complicated pet health issues and make every trip to their office comfortable for our furry family members. Recently, our very elderly and sick cat had to be put to sleep and Dr. Greenberg and the staff that day were very empathetic, kind and considerate. They helped us make the most humane decision based on a balance of medical evidence and compassion. Although it was a difficult day and decision, Dr. Greenberg's kindness and care made it easier and I truly feel he treated our beloved Sophie with dignity and respect. On a practical level, their office is beautiful and wisely laid out, we appreciate the care rooms for difficult trips that are not like an examination room and their extended hours of operation and selection of specialty products are fantastic. We love Coastal Rivers! Read Less
Tauni Cyr
3 Apr 2018
REPORT
Brought my baby guinea pig in to treat an eye infection. They were so gentle and you could tell they genuinely love working with and helping your pets. The waiting areas were lovely and calm. Definite... Read More
Brought my baby guinea pig in to treat an eye infection. They were so gentle and you could tell they genuinely love working with and helping your pets. The waiting areas were lovely and calm. Definitely would suggest. Read Less
Leslie Bastien
16 Mar 2018
REPORT
I have been going to Elizabeth Borgmann for many years with our dogs. I highly recommend this special Vet Hospital. I also recommend Dr Eric Lawrence as he, a few months ago, had to do eye surgery on... Read More
I have been going to Elizabeth Borgmann for many years with our dogs. I highly recommend this special Vet Hospital. I also recommend Dr Eric Lawrence as he, a few months ago, had to do eye surgery on our rescue dog who had a problem with her eye and it had to be removed. He did a great job and saved me money by not having to get it done at the Specialist in New West. Love this new location and the wonderful hours. Thank you to all the staff that have helped us over the years! :) Read Less
Thamar Heriot
6 Mar 2018
REPORT
We took our guinea pig here today. They have really kind and compassionate staff. Made us feel so at ease we were very anxious about our visit. The doctor explained everything to us step by step. She ... Read More
We took our guinea pig here today. They have really kind and compassionate staff. Made us feel so at ease we were very anxious about our visit. The doctor explained everything to us step by step. She was super thorough. The assistant was so amazing at holding and comforting our little guy! I highly recommend this animal hospital! Read Less
Ashleigh Fraser
19 May 2017
REPORT
I have seen 4 vets in this clinic and have had a positive experience with all of them. Dr. Foell is amazing, I wish I could have her as my doctor. Coastal Rivers hours are second to none in this indus... Read More
I have seen 4 vets in this clinic and have had a positive experience with all of them. Dr. Foell is amazing, I wish I could have her as my doctor. Coastal Rivers hours are second to none in this industry and work around my schedule. You can tell everyone who works here is genuine and really care about the welfare of your animal. Read Less
Janette Lisser
19 May 2017
REPORT
Saw Dr. Borgmann for my cat. Dr. then MISDIAGNOSED my cat with serious heart disease! It's her job to provide accurate checkups and diagnosis; and I paid for an exam. She was very quick to push fo... Read More
Saw Dr. Borgmann for my cat. Dr. then MISDIAGNOSED my cat with serious heart disease! It's her job to provide accurate checkups and diagnosis; and I paid for an exam. She was very quick to push for all kinds of tests that all cost a lot of money. This Dr. needs to listen to clients who do know about their animals. I only went there for an emergency and I have another vet that I go to all the time. I do not recommend this vet at all; however the staff at desk and assistants are great and deserve high marks. I went to my current Vet and did another exam; absolutely NO HEART DISEASE!!! Sure would be nice to get my examination fee reimbursed by Dr. Borgmann since she doesn't know what she's talking about!! Read Less
Pete Kauppi
9 May 2017
REPORT
Coastal Rivers is a great facility with very friendly staff. They provide good care have excellent follow up after your visit.
Barbara Larsson
1 May 2017
REPORT
The doctor's and staff are amazing! Knowledgeable and truly caring! They spent so much time with us! The best vets!
Barbara L.
30 Apr 2017
REPORT
Excellent care & service! Top notch veterinarians & staff!!! Answered all our questions. Never felt rushed. Sincere animal-loving staff!
Aidan Roche
23 Apr 2017
REPORT
We adopted a shelter cat and brought her in for a quick checkup and she seemed fine. A few days later she started drooling, got lethargic and stopped eating almost entirely. We brought her in again, ... Read More
We adopted a shelter cat and brought her in for a quick checkup and she seemed fine. A few days later she started drooling, got lethargic and stopped eating almost entirely. We brought her in again, they waved all examination fees. We had to come back a number of times as our cat slowly improved. Every time we went the staff genuinely cared about our pets well being as well as our own. Our vet, Dr. Lawrence, was clear about what his thought process was for treatment and lead us through exactly what that would be. Our new cat has improved substantially in health and we'll be using them for our vet services for sure. Read Less
Detta Penna
20 Feb 2017
REPORT
I've been a client of this vet clinic for about 11 years, ever since Dr. Borgmann opened her other clinic in Abbotsford, and now Coastal Rivers. All my experiences with clinic staff and doctors have b... Read More
I've been a client of this vet clinic for about 11 years, ever since Dr. Borgmann opened her other clinic in Abbotsford, and now Coastal Rivers. All my experiences with clinic staff and doctors have been outstanding and wonderful. The staff are efficient, kind, and very gentle with my companion animals, from the scared cats to the nervous dogs. I would not consider another practice, my feelings run deep for these people. In particular, one of my cats was very ill and needed to be put to sleep, and Dr. Borgmann was so kind to him, and to me, that I will never forget. I now take two dogs and two cats to this clinic, and will take our latest rescue there tomorrow. I know the care will be excellent. I cannot recommend them more highly. They are simply wonderful! Read Less
Vanessa Jaide
31 Jan 2017
REPORT
Very caring and friendly staff who were mindful of my financial budget and treated my pet just like family :)
Jackie Hunt
27 Jan 2017
REPORT
Best animal care we have ever had. Dr. Elizabeth Bourgman is the most knowledgeable, loving and caring doctor. We have 2 dogs and a barn cat. All of our animals have seen Dr. Bourgman there whole li... Read More
Best animal care we have ever had. Dr. Elizabeth Bourgman is the most knowledgeable, loving and caring doctor. We have 2 dogs and a barn cat. All of our animals have seen Dr. Bourgman there whole lives. The front staff is always friendly and helpful with very easy bookings. Highly recommend. Best care you will ever have Read Less
Liz Davis
12 Jan 2017
REPORT
Fantastic Doctors, Technicians, Assistants, and Receptionists! My cat was in a bad way and they did the best and got his situation resolved. I thank you, my family thanks you, and of course Morgan tha... Read More
Fantastic Doctors, Technicians, Assistants, and Receptionists! My cat was in a bad way and they did the best and got his situation resolved. I thank you, my family thanks you, and of course Morgan thanks you! Read Less
p165711
6 Jan 2017
REPORT
Recently we had an emergency appointment with our 10 year old GSD. The staff were immediately attentive, professional and compassionate and made space for us. Unfortunately it transpired that our girl... Read More
Recently we had an emergency appointment with our 10 year old GSD. The staff were immediately attentive, professional and compassionate and made space for us. Unfortunately it transpired that our girl had to be put to sleep. The attending Vet was equally compassionate. If we ever decide to get another dog I will definitely use this hospital as my go to Vet. Read Less
Chrissy Douglas
18 Dec 2016
REPORT
We definitely recommend Coastal. Dr.Borgmann and staff are amazing! Dr.Borgmann gave us our options on what we could do and did not pressure us at all to go for the most expensive like most would!
Sarah Lauren Tozer
5 Dec 2016
REPORT
always have had fantastic service and help! I have 2 large dogs (one of which is very anxious and is difficult durring exams or procedures) and 2 cats and they're always treated like they are top pri... Read More
always have had fantastic service and help! I have 2 large dogs (one of which is very anxious and is difficult durring exams or procedures) and 2 cats and they're always treated like they are top priority! I never have to worry when theyre in for any procedure!! Coastal rivers also called a few days after a visit to ensure the animal is doing well! I would recommend 100% !! Read Less
Kurt Northup
15 Nov 2016
REPORT
They are excellent with our dog, even if she can be difficult sometimes. She was given a vary low chance of ever walking again, thanks to Dr. Borgman and her team she is walking better every visit!
Schnoo Dle
21 Oct 2016
REPORT
We had to make the difficult decision to have our pet make that final journey. This was our first introduction to this hospital and the staff. We were very impressed with the compassion and kindness... Read More
We had to make the difficult decision to have our pet make that final journey. This was our first introduction to this hospital and the staff. We were very impressed with the compassion and kindness that every staff member showed us from the moment we entered the reception area, through the medical assessment, and onto the final time when we had to let our family member go. 5 stars, nothing less than! Thank you, to all the staff members who were on shift. You all truly are special people! Read Less
Kristen Lupton
27 Sep 2016
REPORT
They were amazing with my dog, Tucker, when he had to get his teeth cleaned. They are a reasonable price with fabulous hours and fantastic staff. I recommend them to anyone who has pets.
Heather Moss
17 Sep 2016
REPORT
The service at Coastal Rivers was amazing! Our elderly cat became very ill and we were not satisfied with our previous vet that we had used in the past. We decided to try Coastal Rivers because I ha... Read More
The service at Coastal Rivers was amazing! Our elderly cat became very ill and we were not satisfied with our previous vet that we had used in the past. We decided to try Coastal Rivers because I had heard great things about them. When I phoned they managed to fit me in right away and when we got there the staff were so friendly and welcoming. They treated our pet like one of their own and the cost was very reasonable! They were quick to get the test results and the doctor was the one who called me rather than having a receptionist phone. This was great because she was able to explain what was wrong and and the best treatment plan. I will never take my pets to any other doctor. I HIGHLY recommend Coastal Rivers Pet Hospital :) Read Less
Kari Klesh
5 Aug 2016
REPORT
The facility is state of the art and welcoming with separate waiting areas for dogs and cats, which is helpful for my scaredy-cat. The staff are very gentle and friendly with our cat and dog. Plenty o... Read More
The facility is state of the art and welcoming with separate waiting areas for dogs and cats, which is helpful for my scaredy-cat. The staff are very gentle and friendly with our cat and dog. Plenty of treats in the waiting areas and exam rooms to distract :) We recently had to euthanize our beloved dog due to old age and loss of faculties. We were treated with so much care and attention by all staff. Their ability to get us through the ordeal without contributing any additional stress was remarkable. A heartfelt thank you to Dr. Borgmann and staff. These are people that understand both pet and pet parent needs. Highly recommend. Read Less
Sabbath Gray
23 Jul 2016
REPORT
The staff were so awesome! Answered any questions I had, the vet I saw, Elizabeth, was so good to my cat on her first vet visit. She was personable, and I was really happy with the care they tak... Read More
The staff were so awesome! Answered any questions I had, the vet I saw, Elizabeth, was so good to my cat on her first vet visit. She was personable, and I was really happy with the care they take with the animals, when you first walk in and until you walk out the door. It's a very clean environment, and the staff are very friendly and helpful. They even take ferrets! So glad I took my animals here.Read Less
Joyce Strobel
13 Jun 2016
REPORT
I was so impressed with this clinic, their care and compassion was obvious from the moment we walked in the door! We had a dam is whelp, and felt she needed intervention part way through, initially w... Read More
I was so impressed with this clinic, their care and compassion was obvious from the moment we walked in the door! We had a dam is whelp, and felt she needed intervention part way through, initially we met Dr. Borgmann, she was so calming and reassuring, then she passed us on to Dr. Taylor who was wonderful, to assess if a C-section was needed, he was very reasonable in approach, trying oxy before C-section, two were whelped by that and x-rays has shown there were still two more, and we needed a C-section . At each encounter with the staff, we were treated with compassion not often found in the big business world of vet care. Susan was our RVT and the efficiency that she displayed all while being kind was reassuring! When it came time for the bill we were expecting the worse, yet it was reasonable for all the tests, and treatment provided. We will drive from Surrey to revisit this clinic as the needs present themselves!! Top notch staff, top notch care!!!Read Less
Suz NH
4 Jun 2016
REPORT
Dr. Taylor has been my vet for well over a decade and I trust him completely. His staff are always friendly and professional and Dr. Taylor always takes the time to answer my endless questions without... Read More
Dr. Taylor has been my vet for well over a decade and I trust him completely. His staff are always friendly and professional and Dr. Taylor always takes the time to answer my endless questions without a hint of annoyance. Highly recommend. The new office is well designed to meet the needs of all types of animals and my pug loves visiting! Read Less
Jillian Kelsey
14 Apr 2016
REPORT
I bring my cat and my bulldog to Coastal Rivers. I have nothing but amazing things to say about the entire staff. I feel like my animals are always their top priority and that I am always given the be... Read More
I bring my cat and my bulldog to Coastal Rivers. I have nothing but amazing things to say about the entire staff. I feel like my animals are always their top priority and that I am always given the best information possible. My animals are treated like family and it helps remove my anxiety about taken them to a vet. They are professional, clean, and experienced. I would recommend anyone with animals who wants top notch care to visit them. Thank you again! Read Less
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Book an Appointment
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Please call
(604) 425-1900
1993 Riverside Road
Abbotsford British Columbia V2S 1L8
Business Hours
Monday
Mon
07:00AM-22:30PM
Tuesday
Tue
07:00AM-22:30PM
Wednesday
Wed
07:00AM-22:30PM
Thursday
Thu
07:00AM-22:30PM
Friday
Fri
07:00AM-22:30PM
Saturday
Sat
08:00AM-18:00PM
Sunday
Sun
08:00AM-18:00PM
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Coastal Rivers Pet Hospital

Abbotsford, British Columbia
(31)
1993 Riverside Road
Abbotsford British Columbia V2S 1L8
Coastal Rivers Pet Hospital is proud to showcase one of the newest and most exciting animal hospital concepts in the Fraser Valley.
The needs of our various pet friends have been carefully considered in the design of this hospital to reduce their stress and anxiety when coming to a hospital for a health examination and possible hospitalization. The need for rapid diagnostics and treatment has also been taken
into consideration.
Just what does it take to reduce your pet’s stress at the hospital? Different pet species should be kept separate as much as possible so that they do not see, hear or smell each other. Coastal Rivers Pet Hospital has managed to do this by designing two distinct reception areas (one for cats only), designated species exam rooms, separately ventilated cat, dog and exotic wards and spatial separation of dogs from the other pets.
Coastal Rivers Pet Hospital is also excited to be able to offer state of the art diagnostic tools for all the animal companions – including in-house chemistry labs, the newest in radiology, ultrasound, and endoscopy. We are the reference site for the brand new high-definition Logiq R6 Next-Gen ultrasound.
Coastal Rivers Pet Hospital offers a wide range of dental and surgery care
– from the basics to the more complicated.
It has two operating rooms, one of which is designed for involved
orthopedic surgeries such as cruciate ligament injury repair/TPLOs and bone plating for fractures.
And if your pet has injured themselves, or is recovering from surgery,
they can benefit from Coastal Rivers Pet Hospital’s physiotherapy room. With class 4 therapeutic laser, an underwater treadmill and various other physiotherapy modalities, your pet is bound to feel better soon!
Our staff is committed to ever improving the care your pet receives. All team members – from the veterinarians, animal
health technologists, veterinary assistants and receptionists – partake in ongoing continuing education programs. That is because your pets are
important! And we want to be the best we possibly can be – for both of you. Abbotsford deserves this!
Monday
07:00AM-22:30PM
Tuesday
07:00AM-22:30PM
Wednesday
07:00AM-22:30PM
Thursday
07:00AM-22:30PM
Friday
07:00AM-22:30PM
Saturday
08:00AM-18:00PM
Sunday
08:00AM-18:00PM
Diane Jones
22 Jul 2021
REPORT
I have 2 little chihuahua's Lucy and Bree. My little Lucy had a fall and she hurt herself and was limping badly. Her personal vet was not available so we saw another. Dr. D. Jefferies and his assist... Read More
I have 2 little chihuahua's Lucy and Bree. My little Lucy had a fall and she hurt herself and was limping badly. Her personal vet was not available so we saw another. Dr. D. Jefferies and his assistant were both amazing and so careful with Lucy as she was hurt and very nervous. I was so pleased as I watched them complete their services and treatment on Lucy. Very professional, kind and caring and they fully explained everything to me as well. After treatment I am very relieved to say that my little Lucy was doing much better the next day and should be back to normal very shortly. Coastal Rivers Pet Hospital has been where I have taken my 2 pets for 6 years now and I have never been disappointed. They truly do care about your pets and I believe it doesn't matter who treats your pet as everyone gives the same great care. I feel very confident in recommending them to treat our precious pets to anyone asking. Thank you Coastal River Pet Hospital for your amazing care and treatment of us over the years. We love you.......Mommy, Lucy & Bree Read Less
Kara-Lee Bailey
29 Jun 2018
REPORT
Very friendly people. Always super accommodating. They are amazing with my animals. Dr. Lawrence is awesome with our 2 cats and pup.
Jennifer Nickel
24 Jun 2018
REPORT
Thoughtful and genuine, this clinic truly cares about your pets. They’re also a fear-free clinic, which means they know and are trained in how to safely and appropriately work with pets showings sign... Read More
Thoughtful and genuine, this clinic truly cares about your pets. They’re also a fear-free clinic, which means they know and are trained in how to safely and appropriately work with pets showings signs of fear. I have only had to bring one of my cats here so far, but the dogs will certainly be having their next checks at this clinic as well. Dr. Lawrence is also a cat whisperer! He took such good care of my cat during a pretty intense emergency situation last year. Read Less
Bassic Sax
22 Jun 2018
REPORT
I have been taking my cats to Dr. Borgmann for years now. She recognized what my former vet didn't: My geriatric cat needed to have most of her teeth removed immediately b/c she was in excruciating pa... Read More
I have been taking my cats to Dr. Borgmann for years now. She recognized what my former vet didn't: My geriatric cat needed to have most of her teeth removed immediately b/c she was in excruciating pain all the time. Dr. B re-jigged her surgical schedule for the next day to accommodate my Sweetie. When we ended up getting adopted by a little black orphaned kitten 5 years ago, I wouldn't think of taking that kitten anywhere else. She treated his case of ringworm with her special "spa treatments", and little Peter is very health and feisty today b/c of Dr. B. When it comes to humanely saying good-bye, Dr. B is also extremely compassionate and caring. And when she was not available, Dr. Lawrence did kind and gentle job letting our Sweetie cross the Rainbow Bridge. I am very thankful for all the care my pets have received, and continue to receive through Coastal Rivers. Yes, they cost more than a budget vet. However, the services available, and the skill and training of the staff, are second to none in this part of the Valley. For my furry family members, I wouldn't trust anyone else with their care. Read Less
Brianna Flynn
20 Apr 2018
REPORT
The staff here are wonderful! The facility is clean and modern. Everyone is so knowledgeable and friendly, always happy to see us and so sweet to my little Ponyo! I always recommend this amazing hospi... Read More
The staff here are wonderful! The facility is clean and modern. Everyone is so knowledgeable and friendly, always happy to see us and so sweet to my little Ponyo! I always recommend this amazing hospital to everyone. Thank you Coastal Rivers!! Read Less
Danielle Windecker
9 Apr 2018
REPORT
We've been with Coastal Rivers for many years now and would frankly never consider taking our pets anywhere else. Dr. Taylor and the staff go above and beyond and truly understand that pets are family... Read More
We've been with Coastal Rivers for many years now and would frankly never consider taking our pets anywhere else. Dr. Taylor and the staff go above and beyond and truly understand that pets are family, whether a guinea pig, a cat or a dog. They are experts at addressing ongoing and complicated pet health issues and make every trip to their office comfortable for our furry family members. Recently, our very elderly and sick cat had to be put to sleep and Dr. Greenberg and the staff that day were very empathetic, kind and considerate. They helped us make the most humane decision based on a balance of medical evidence and compassion. Although it was a difficult day and decision, Dr. Greenberg's kindness and care made it easier and I truly feel he treated our beloved Sophie with dignity and respect. On a practical level, their office is beautiful and wisely laid out, we appreciate the care rooms for difficult trips that are not like an examination room and their extended hours of operation and selection of specialty products are fantastic. We love Coastal Rivers! Read Less
Tauni Cyr
3 Apr 2018
REPORT
Brought my baby guinea pig in to treat an eye infection. They were so gentle and you could tell they genuinely love working with and helping your pets. The waiting areas were lovely and calm. Definite... Read More
Brought my baby guinea pig in to treat an eye infection. They were so gentle and you could tell they genuinely love working with and helping your pets. The waiting areas were lovely and calm. Definitely would suggest. Read Less
Leslie Bastien
16 Mar 2018
REPORT
I have been going to Elizabeth Borgmann for many years with our dogs. I highly recommend this special Vet Hospital. I also recommend Dr Eric Lawrence as he, a few months ago, had to do eye surgery on... Read More
I have been going to Elizabeth Borgmann for many years with our dogs. I highly recommend this special Vet Hospital. I also recommend Dr Eric Lawrence as he, a few months ago, had to do eye surgery on our rescue dog who had a problem with her eye and it had to be removed. He did a great job and saved me money by not having to get it done at the Specialist in New West. Love this new location and the wonderful hours. Thank you to all the staff that have helped us over the years! :) Read Less
Thamar Heriot
6 Mar 2018
REPORT
We took our guinea pig here today. They have really kind and compassionate staff. Made us feel so at ease we were very anxious about our visit. The doctor explained everything to us step by step. She ... Read More
We took our guinea pig here today. They have really kind and compassionate staff. Made us feel so at ease we were very anxious about our visit. The doctor explained everything to us step by step. She was super thorough. The assistant was so amazing at holding and comforting our little guy! I highly recommend this animal hospital! Read Less
Ashleigh Fraser
19 May 2017
REPORT
I have seen 4 vets in this clinic and have had a positive experience with all of them. Dr. Foell is amazing, I wish I could have her as my doctor. Coastal Rivers hours are second to none in this indus... Read More
I have seen 4 vets in this clinic and have had a positive experience with all of them. Dr. Foell is amazing, I wish I could have her as my doctor. Coastal Rivers hours are second to none in this industry and work around my schedule. You can tell everyone who works here is genuine and really care about the welfare of your animal. Read Less
Janette Lisser
19 May 2017
REPORT
Saw Dr. Borgmann for my cat. Dr. then MISDIAGNOSED my cat with serious heart disease! It's her job to provide accurate checkups and diagnosis; and I paid for an exam. She was very quick to push fo... Read More
Saw Dr. Borgmann for my cat. Dr. then MISDIAGNOSED my cat with serious heart disease! It's her job to provide accurate checkups and diagnosis; and I paid for an exam. She was very quick to push for all kinds of tests that all cost a lot of money. This Dr. needs to listen to clients who do know about their animals. I only went there for an emergency and I have another vet that I go to all the time. I do not recommend this vet at all; however the staff at desk and assistants are great and deserve high marks. I went to my current Vet and did another exam; absolutely NO HEART DISEASE!!! Sure would be nice to get my examination fee reimbursed by Dr. Borgmann since she doesn't know what she's talking about!! Read Less
Pete Kauppi
9 May 2017
REPORT
Coastal Rivers is a great facility with very friendly staff. They provide good care have excellent follow up after your visit.
Barbara Larsson
1 May 2017
REPORT
The doctor's and staff are amazing! Knowledgeable and truly caring! They spent so much time with us! The best vets!
Barbara L.
30 Apr 2017
REPORT
Excellent care & service! Top notch veterinarians & staff!!! Answered all our questions. Never felt rushed. Sincere animal-loving staff!
Aidan Roche
23 Apr 2017
REPORT
We adopted a shelter cat and brought her in for a quick checkup and she seemed fine. A few days later she started drooling, got lethargic and stopped eating almost entirely. We brought her in again, ... Read More
We adopted a shelter cat and brought her in for a quick checkup and she seemed fine. A few days later she started drooling, got lethargic and stopped eating almost entirely. We brought her in again, they waved all examination fees. We had to come back a number of times as our cat slowly improved. Every time we went the staff genuinely cared about our pets well being as well as our own. Our vet, Dr. Lawrence, was clear about what his thought process was for treatment and lead us through exactly what that would be. Our new cat has improved substantially in health and we'll be using them for our vet services for sure. Read Less
Detta Penna
20 Feb 2017
REPORT
I've been a client of this vet clinic for about 11 years, ever since Dr. Borgmann opened her other clinic in Abbotsford, and now Coastal Rivers. All my experiences with clinic staff and doctors have b... Read More
I've been a client of this vet clinic for about 11 years, ever since Dr. Borgmann opened her other clinic in Abbotsford, and now Coastal Rivers. All my experiences with clinic staff and doctors have been outstanding and wonderful. The staff are efficient, kind, and very gentle with my companion animals, from the scared cats to the nervous dogs. I would not consider another practice, my feelings run deep for these people. In particular, one of my cats was very ill and needed to be put to sleep, and Dr. Borgmann was so kind to him, and to me, that I will never forget. I now take two dogs and two cats to this clinic, and will take our latest rescue there tomorrow. I know the care will be excellent. I cannot recommend them more highly. They are simply wonderful! Read Less
Vanessa Jaide
31 Jan 2017
REPORT
Very caring and friendly staff who were mindful of my financial budget and treated my pet just like family :)
Jackie Hunt
27 Jan 2017
REPORT
Best animal care we have ever had. Dr. Elizabeth Bourgman is the most knowledgeable, loving and caring doctor. We have 2 dogs and a barn cat. All of our animals have seen Dr. Bourgman there whole li... Read More
Best animal care we have ever had. Dr. Elizabeth Bourgman is the most knowledgeable, loving and caring doctor. We have 2 dogs and a barn cat. All of our animals have seen Dr. Bourgman there whole lives. The front staff is always friendly and helpful with very easy bookings. Highly recommend. Best care you will ever have Read Less
Liz Davis
12 Jan 2017
REPORT
Fantastic Doctors, Technicians, Assistants, and Receptionists! My cat was in a bad way and they did the best and got his situation resolved. I thank you, my family thanks you, and of course Morgan tha... Read More
Fantastic Doctors, Technicians, Assistants, and Receptionists! My cat was in a bad way and they did the best and got his situation resolved. I thank you, my family thanks you, and of course Morgan thanks you! Read Less
p165711
6 Jan 2017
REPORT
Recently we had an emergency appointment with our 10 year old GSD. The staff were immediately attentive, professional and compassionate and made space for us. Unfortunately it transpired that our girl... Read More
Recently we had an emergency appointment with our 10 year old GSD. The staff were immediately attentive, professional and compassionate and made space for us. Unfortunately it transpired that our girl had to be put to sleep. The attending Vet was equally compassionate. If we ever decide to get another dog I will definitely use this hospital as my go to Vet. Read Less
Chrissy Douglas
18 Dec 2016
REPORT
We definitely recommend Coastal. Dr.Borgmann and staff are amazing! Dr.Borgmann gave us our options on what we could do and did not pressure us at all to go for the most expensive like most would!
Sarah Lauren Tozer
5 Dec 2016
REPORT
always have had fantastic service and help! I have 2 large dogs (one of which is very anxious and is difficult durring exams or procedures) and 2 cats and they're always treated like they are top pri... Read More
always have had fantastic service and help! I have 2 large dogs (one of which is very anxious and is difficult durring exams or procedures) and 2 cats and they're always treated like they are top priority! I never have to worry when theyre in for any procedure!! Coastal rivers also called a few days after a visit to ensure the animal is doing well! I would recommend 100% !! Read Less
Kurt Northup
15 Nov 2016
REPORT
They are excellent with our dog, even if she can be difficult sometimes. She was given a vary low chance of ever walking again, thanks to Dr. Borgman and her team she is walking better every visit!
Schnoo Dle
21 Oct 2016
REPORT
We had to make the difficult decision to have our pet make that final journey. This was our first introduction to this hospital and the staff. We were very impressed with the compassion and kindness... Read More
We had to make the difficult decision to have our pet make that final journey. This was our first introduction to this hospital and the staff. We were very impressed with the compassion and kindness that every staff member showed us from the moment we entered the reception area, through the medical assessment, and onto the final time when we had to let our family member go. 5 stars, nothing less than! Thank you, to all the staff members who were on shift. You all truly are special people! Read Less
Kristen Lupton
27 Sep 2016
REPORT
They were amazing with my dog, Tucker, when he had to get his teeth cleaned. They are a reasonable price with fabulous hours and fantastic staff. I recommend them to anyone who has pets.
Heather Moss
17 Sep 2016
REPORT
The service at Coastal Rivers was amazing! Our elderly cat became very ill and we were not satisfied with our previous vet that we had used in the past. We decided to try Coastal Rivers because I ha... Read More
The service at Coastal Rivers was amazing! Our elderly cat became very ill and we were not satisfied with our previous vet that we had used in the past. We decided to try Coastal Rivers because I had heard great things about them. When I phoned they managed to fit me in right away and when we got there the staff were so friendly and welcoming. They treated our pet like one of their own and the cost was very reasonable! They were quick to get the test results and the doctor was the one who called me rather than having a receptionist phone. This was great because she was able to explain what was wrong and and the best treatment plan. I will never take my pets to any other doctor. I HIGHLY recommend Coastal Rivers Pet Hospital :) Read Less
Kari Klesh
5 Aug 2016
REPORT
The facility is state of the art and welcoming with separate waiting areas for dogs and cats, which is helpful for my scaredy-cat. The staff are very gentle and friendly with our cat and dog. Plenty o... Read More
The facility is state of the art and welcoming with separate waiting areas for dogs and cats, which is helpful for my scaredy-cat. The staff are very gentle and friendly with our cat and dog. Plenty of treats in the waiting areas and exam rooms to distract :) We recently had to euthanize our beloved dog due to old age and loss of faculties. We were treated with so much care and attention by all staff. Their ability to get us through the ordeal without contributing any additional stress was remarkable. A heartfelt thank you to Dr. Borgmann and staff. These are people that understand both pet and pet parent needs. Highly recommend. Read Less
Sabbath Gray
23 Jul 2016
REPORT
The staff were so awesome! Answered any questions I had, the vet I saw, Elizabeth, was so good to my cat on her first vet visit. She was personable, and I was really happy with the care they tak... Read More
The staff were so awesome! Answered any questions I had, the vet I saw, Elizabeth, was so good to my cat on her first vet visit. She was personable, and I was really happy with the care they take with the animals, when you first walk in and until you walk out the door. It's a very clean environment, and the staff are very friendly and helpful. They even take ferrets! So glad I took my animals here.Read Less
Joyce Strobel
13 Jun 2016
REPORT
I was so impressed with this clinic, their care and compassion was obvious from the moment we walked in the door! We had a dam is whelp, and felt she needed intervention part way through, initially w... Read More
I was so impressed with this clinic, their care and compassion was obvious from the moment we walked in the door! We had a dam is whelp, and felt she needed intervention part way through, initially we met Dr. Borgmann, she was so calming and reassuring, then she passed us on to Dr. Taylor who was wonderful, to assess if a C-section was needed, he was very reasonable in approach, trying oxy before C-section, two were whelped by that and x-rays has shown there were still two more, and we needed a C-section . At each encounter with the staff, we were treated with compassion not often found in the big business world of vet care. Susan was our RVT and the efficiency that she displayed all while being kind was reassuring! When it came time for the bill we were expecting the worse, yet it was reasonable for all the tests, and treatment provided. We will drive from Surrey to revisit this clinic as the needs present themselves!! Top notch staff, top notch care!!!Read Less
Suz NH
4 Jun 2016
REPORT
Dr. Taylor has been my vet for well over a decade and I trust him completely. His staff are always friendly and professional and Dr. Taylor always takes the time to answer my endless questions without... Read More
Dr. Taylor has been my vet for well over a decade and I trust him completely. His staff are always friendly and professional and Dr. Taylor always takes the time to answer my endless questions without a hint of annoyance. Highly recommend. The new office is well designed to meet the needs of all types of animals and my pug loves visiting! Read Less
Jillian Kelsey
14 Apr 2016
REPORT
I bring my cat and my bulldog to Coastal Rivers. I have nothing but amazing things to say about the entire staff. I feel like my animals are always their top priority and that I am always given the be... Read More
I bring my cat and my bulldog to Coastal Rivers. I have nothing but amazing things to say about the entire staff. I feel like my animals are always their top priority and that I am always given the best information possible. My animals are treated like family and it helps remove my anxiety about taken them to a vet. They are professional, clean, and experienced. I would recommend anyone with animals who wants top notch care to visit them. Thank you again! Read Less
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