I was very disappointed that after more 20 years as a client with numerous animals there was no warning or notification that Dr. Carnes was no longer there. I even phoned and booked an appointment with Dr. Carnes but did not find out until I actually arrived there that he was no longer in that practice . The fact that I had to drive 35 minutes for my vet appointment and nobody bothered to inform he was no longer there made me feel betrayed and unappreciated after decades of loyalty on my part. The new vet didn't fit well with my needs. The same thing happened to my friend as well. Neither of us will be returning. Read Less

I have gone here for over five years with dr kearns. Now a new a vet has taken over ans I have moved my pets to a different clinic since meeting her. She fired all the original staff and the new staff not herself have any relationship with existing clients or pets. The atmosphere has changed dramatically for the worse. Everything she talks about is resulting in more visits and check ups which to me is a cash grab. I will definitely not be going here again. As well trying to make Dr. kearns work questionable is not a good look. He was a great vet and we do not appreciate you trying to make it look like he took short cuts. Read Less

Dr. Wolfe and the staff are amazing and they truly care about your pets! Everyone here goes the extra mile to ensure that you understand everything, and they have no problem in answering any questions you may have. Highly recommended! Read Less

When I adopted a rescue puppy my sister recommended me to her vet, Dr. Carnes. Despite living in Vancouver, I make the trek out to Aldergrove because I have had negative experiences with the vets in my area, and after my first visit with Dr. Carnes I knew he'd be our vet. Not only is he kind and gentle with Harley, who, given her circumstances, showed a reasonable amount of fear, but everyone there (Lori, Nicole, Holly) have all been absolutely wonderful to talk to.On our first visit they surprised us with a free exam because she was a rescue, along with 6 weeks complimentary pet insurance (which I later would end up needing and using), a bag of dog food, and a CD with sounds for socializing the puppy, along with a ton of other info.Unfortunately poor Harley has had a host of problems, and in the 5 weeks I have had her she has been to see Dr. Carnes 3 times. When we returned exactly one week from our first visit because we found she had worms, they were kind enough to only charge us for the medication, rather than also charging us for an additional exam since we had just been there. When we found yet ANOTHER type of worm after solving the first set, the team at Country Grove were kind enough to transfer the prescription to a vet closer to me because I was dealing with a medical emergency in my family and couldn't make the trek out.Throughout all this I have called and spoken to Lori several times to troubleshoot poor Harley's upset tummy, and she's been helpful and supportive and not once has she pressured me to come in unnecessarily.All the costs have been extremely reasonable and I would recommend Dr. Carnes to any fur-parent - he's well worth the 1 hour trip each way. Read Less

This is our family Vet.  Dr. Carnes is awesome!  He always has time to answer my questions in plain english without going into 'doctor-speak'.  We are usually here every two months just for a nail trimming which is cheaper than the groomers.  The staff phones to remind us of shots the hound will need on our next visit.About three years ago, our dog Maggie (Bluetick Coonhound) was favouring her rear leg and the limping was getting worse.  Dr. Carnes diagnosed her condition and informed us an operation was necessary.  He explained the situation and walked us through the steps the surgeon would take to fix Maggie's damaged knee ligaments.  The surgery was quite expensive, but not an option when a family member is in pain. The surgery went well (Done in Vancouver, not this clinic) and Dr. Carnes did the follow-up recovery with us.  8 months after surgery our dog is running around like she was a puppy again.  Very happy with diagnosis and recovery.Very clean and a large waiting/reception area so the dogs and cats who might not get along have lots of space.  Small grass area beside the building so your pooch can relieve themselves before/after the car ride.All of the staff here are ALWAYS EXTREMELY gentle with our dog and it's a pleasure to frequent this establishment. Read Less