Boundary Animal Hospital

These amazing people saved my dogs life ! 2 weeks ago my 11 year-old lab got a raw bone lodged in his throat. Panicked I called Boundary Vet office to tell them I'm on my way. Driving like a crazy person , while my boy could barely breathe was the hardest thing to watch . When I arrived awesome Tammy, one of the assistants was waiting outside for us. She quickly picked my 85 lb boy out of the back seat and ran into a room where vets and staff were waiting and ready for him. The bone was literally stuck but thank God for these people. They managed to sedate him quick enough, get the bone out and save his life . He was minutes away from dying . I cannot thank the staff at this hospital ! They are absolute angels . There are not enough stars on this review to show my appreciation. 💙💖 Read Less

STAY AWAY! Terrible. The doctor is just in it to make money.Brought my 1 year old kitty a few days ago for her yearly booster shots. The vet immediately noticed a bruise on my kitties paw and decide to do three "tests" on her to make sure its not "serious" ZERO DISCUSSION OF FEES OR CHARGES whatsoever. Then we were slapped with a bill of over $200 for services my cat does not need nor did we request for. Complete CON! Read Less

We started using this vet for our new kitten. So far the service has been wonderful. The staff are friendly and professional and we received wonderful advice regarding our kitten's food from one of their staff who is very knowledgeable on pet diets. They carry a locally made raw diet which shows they are forward thinking in how we take care of our companion animals. The vet himself was warm and caring towards our pet and treated her with the utmost respect and kindness at her visits. She was recently spayed and they had her microchip info and her meds in a little bag that they hand decorated. They even called the next morning to check on her and answer our questions. All in all I find them very trustworthy. They have a live-in cat living there named Tuna who is a rescue and she is so loving and calm, which shows how well she is treated. As a family we are very happy with their service. Their prices are competitive and we've been shown nothing but respect. They have a love for animals and that reflects in their care. Read Less

Dear Dr Kassam I want to thank you from the bottom of my heart for all your compassion, time and services as a veterinarian for Alexandra. I brought Alexandra to you 14 years ago and I cannot tell you how grateful I have been knowing that Alexandra was in your safe hands. As you know it was extremely hard loosing my little girl as she was and still is everything to me. I'm still grieving and will be for a long time, but I just wanted you to know that I wouldn't have trusted anyone else with Alexandra. In memory and honor of my sweet little Alexandra - I may possibly rescue 2 or 3 little dogs that need love and a good family. Again thank you, thank you Dr. Kassam and I'm sure I'll be seeing you again as our long time Veterinarian. Best regards Lina D'aguanno Read Less

I've been coming here for years ever since my dog was a puppy. The vets here are super caring and are always awesome with my dog. Just brought him for his annual checkup and vaccines and it was a great experience as always. The vets and nurses are so good with him and I have absolutely no complaints whatsoever. I will recommend them in a heartbeat. Read Less

First of all this is not about the hospital or the service that I had from this hospital. This is all about one of the stuff they have. I accidentally met Erman Yavuz on social media. And he is one of the most racist, ignorant, individuals, that attack viciously others religious thought and values. I do NOT recommend dealing with him in real life as one knows he is not a true Canadian but self centered ignorant, that commits hate crime and think he can get away with it, like nothing had happened.Read Less

Dr. Kassam has treated my two dogs and cat over the past five years. I'm very happy with his thorough treatment, advice and knowledge. He and his staff have been very helpful, caring and patient with me and my pets. They've been especially helpful with booking appointments around my work schedule and accommodated me when my pets needed urgent care. Read Less

I can't help but be disapointed.  On a Sunday at 1:45pm we came by with our dog to get something looked at. There was a  sign saying you were closed at 2:00pm however there was no sign saying you were closed for the day or closed early.  It would of been great if there was a notice saying you were closed early or closed for the day.  Now we gotta go else where. Read Less

Terrible grooming!!! Do not use Lexie!!!! She charged my little dog $75 and didn't even shave his hair and didn't do much at all! Terrible cut - worst cut in 4 years! DO NOT go there to get your dog groomed. If you have appointments with that inexperience groomer-cancel your appointment NOW!!! Read Less

DO NOT BRING YOUR PET HERE. ZERO STARS.We brought our pet here for a shave and his annual shots. The doctor was late 15 minutes, and we waited in the waiting room for an extra 25. Left our pet there for a few hours only to come back to see my buddy bruised and bleeding on some parts of his body from who knows what. I asked what happened, one said he tried to 'escape' off the table (meaning he fell off the table), and another said it was from the shaving. Two different answers so I asked another and he couldn't answer me. We also had to pay an extra $100 for something he shouldn't have needed in the first place and more for the cream for his cuts that they did! Now my buddy is in pain, whimpering and can barely walk up or down the stairs! If you're reading these reviews, listen to them, and do not bring your pet here.Terrible service,Not professional; andThey take as much as they can out of your pocket. Read Less

Do NOT take your pet here. They are only out to make money.I took my 17 yr old cat to see this vet in Nov (I had just adopted him a yr prior) and was excited at the "Geriatric Pet Month" special, which gave me a free first check up.But then, that free check up turned into a blood and urine test, which cost a few hundred dollars. Then an x-ray. And another visit to find out the results of this test.All good, turns out he had hypothyroidism and some kidney issues. Understandable for an old cat. Puts him on some med, will check him in a couple months.Couple months roll by,  3rd visit, vet says in no uncertain terms "With your cat on these medications, he'll live to 20, NO PROBLEM. He's just constipated a little." I leave feeling amazing, knowing I'm giving my pet the medications he needs to be comfortable for the last few years of his life.January rolls in, I get two wrong phone calls, asking to schedule an appointment to check his levels (he was due to see them in March).By the end of Feb, we're wondering why he seems so rickety. We take him to Hemlock Animal Hospital, and the vet there tells us, in no uncertain terms that Oysters had fluid in his chest cavity (which Boundary indicated to me was "constipation"), and that his hypothyroidism had not been properly maintained.When I showed this vet his medication, he looked at me in shock and said "He's only on this ONCE a day? We start this medication TWICE a day, always." I was in shock. This vet did more blood/urine tests and found the levels had hardly changed, due to the low dosages Boundary had prescribed for us. He asked us if Oysters had always been breathing like this and I said "Yes, when we took him to Boundary, they never said anything about his breathing". Hemlock disagreed, saying it was a clear indication of fluid and breathing difficulties.At the end of the day, it was too late for my Oysters and we ended up having to let him go. Final points: I compared my vet bills from Boundary Animal Hospital and they charge 25% more for the exact same services that Hemlock Animal Hospital does. They use old equipment (Boundary was showing me X-ray sheets, whereas Hemlock was showing me digital images) and Boundary's admin staff can't seem to keep their patients' straight.I probably wouldn't have written this review, had I not received a condolences card from Boundary Animal Hospital (a friend, who also uses them, mentioned Oysters death to them)......for "Patches".Horrible, terrible services.(did I mention the overcharged me on taxes for one visit, and for some reason couldn't give me cash, so gave me $75 worth of vouchers. WTH.) Read Less