We took our little dog Hazel in today, we had a great experience. The reception was very friendly and welcoming, they loved our dog and gave us many compliments on how cute she was. Doctor Shananhan was so kind, she was incredibly genuine and I had no doubt she truly cared for Hazels well being above anything else. The best experience I have ever had at a vet clinic before, one visit and I will be a client for years to come! I highly recommend them, positive environment and clean sanitary practise. Read Less

Dr. A .Bajwa, Brandi and Carly came to our home yesterday to help put our beuatiful lab doodle Charlie to sleep he was 13.They were caring and very profesional.Charlie passed away in our arms in his home and on his bed peacefully.We will always have a loving special spot in our hearts from this lovely team from Hastings Veterinary Hospital. Sheryl and Randy Read Less

Dr A.Bajwa and Brandi and Carly came to our home yesterday to put our beautiful 13 year old lab doodle charlie to sleep.They were very professional explained everything about the procedure.Charlie passed away quietly in our arms surrounded by love in his home sleeping on his bed.We are so grateful to this amazing team they allowed Charlie to die with dignity and he went so peacefully.They even closed their practise for the morning to come to Ladner to help our dog. They will always be remembered as very special people in our lives. Read Less

When we had to have our 12 year old cat, Lilli, put down recently everyone at the clinic was so kind, caring and understanding yet professional it made things much easier to bear. After discussions and deciding this was the right course of action to take, the euthanasia procedure was fully explained to us, we were then taken into a separate quiet room where we were allowed to spend as much time as we needed, at each step of the procedure, to stay with our little lady and say goodbye to her properly. She went very peacefully and it was definitely as good an experience as having to have your cat put to sleep could have been. Thank you specifically to Dr. Alex, as well the others who helped us, everyone was very considerate and caring. Read Less

0 stars after hearing about a friends dog that was sent home and said it would be fine then died the next day! Grrr I would never again take my dog there. They did blood work and said it was just dehydrated and he was poisoned at the park....bad bad vet!!!!!!! They are now big liars.... trying to save themselves dig them a deeper hole! Never never go here..... criminals!!!! Read Less

STAY VERY VERY CLEAR OF THIS PLACE. 1 star is 1 too many.I left my beautiful lab puppy with a dog sitter and she came down with a bad cough.  The caring dog sitter took my dog daughter to this place and Dr. Moldinado treated her.He dx her with kennel cough and subsequently Rx her with meds, which I thought would be fine until I got back to Vancouver to see what he did.When I got back I saw that he placed her on Prednisone, an opiate analogue and some wacky naturopathic treatment for her throat.I called "Dr. Alex" to speak with him and he told me that he was treating my dog appropriately.  I challenged him and asked him some scientific/medical questions, which he decided was best responded with by hanging up on me.  I called back to be nice and see if there was more reason to treat the dog with such strong meds, but again, he yelled something at me and hung up.There are many, many, many, wait, i mean any of the vets out there are better than this sham of a place.stay away. Read Less

Horrible Horrible!!! Do not waste your money. The Dr. we saw was not compassionate about our dogs large lump under his belly. No exam, just felt it and said" yeah i can take it out" without any kind of biopsy or anything. Left with a real bad feeling. Ended  up going to a vet clinic in Surrey , even though we live in Burnaby. The staff was fantastic and the vet was above and beyond great. Did a full exam, x rays, and told us what he thought should be done as our dog is 13 years old. Surgery is risky!  Animals are a part of your family, go to a vet who actually cares. ( not just for the $$$). Read Less

My husband and I were looking for a new vet closer to our house, and Hastings Veterinary Hospital was recommended. A little over a month ago we took our dog to have her teeth cleaned and her nails clipped while under anesthetic. Our dog has lupus, which affects her nails, and trimming them can be very painful. About a month after the procedure we noticed she was limping, and one of her nails appeared to be bleeding. When we looked closely at her paw, one toe nail was significantly longer than all the others, and this seemed to be causing much discomfort when she walked. Since the length of that one toenail suggested that perhaps it was not trimmed adequately, if at all during the procedure, I called Hastings Vet Hospital to explain the situation and ask if they would trim the one toenail in question. I was understanding and very polite, and just wanted to relieve my dog€s pain. My fear, as I explained over the phone, was that I might hurt her if I tried to do it myself. The receptionist, in a very cool tone, responded that the clinic did not trim just one toenail. I was a little taken aback, and reminded her that it was the clinic that caused the issue in the first place. She then told me the procedure our dog had was over a month preceding (inferring perhaps that this issue could not be their fault?). When I pressed her further to trim the one nail, she put me on hold for some time, apparently to consult with someone else. Her tone was no less conciliatory when she returned to the phone, but she consented to the trim, adding that if the vet were to look at it, it would cost us money. Later, when we took our dog in, they were cordial, but cool. They trimmed our dog€s toenail, but did not ask about the status of her nail, if she was still limping, or if there was anymore blood. There was no apology, explanation, concern, or mention of the fact that the one toe nail was so much longer than the others. This was a very disappointing experience for us. Over the years, we have only ever received kindness and caring for our pets at the animal clinics we have dealt with. Our brief encounter with this one was cold, uncaring and defensive. A very simple response of, €Of course, bring your dog in and we€d be glad to have a look at her nails€, and a few follow up questions when we brought her in would not only have been the professional response, but also a simple common sense one. It would have been a gesture that they cared. We will be not be returning to this clinic in future. We know there are many more out there that can do much better. Read Less

The entire staff have always been so helpful, kind and accommodating to our dogs needs. Their hours of operation are great, especially being open on weekends and their prices aren't insane like most others.Read Less

Tried to take my cat to get a microchip. I had warned them the night before she really doesn't like vets. They had planned to put the chip in, but quickly discovered my cat wasn't going to sit still. So, had to make another trip and reschedule to have sedation to get the microchip. I feel like this could have been done the first time with my warning, but maybe they were just being cautious Read Less

We had a very sick dog with chronic painful skin conditions. The doctors were great and very supportive through a very tough time in our lives. They held our hand all the way to the end of her life and were always offering options to ease her pain and suffering. Read Less

I took my dog here twice last year and have been meaning to write a review. i have dealt with both Dr. Bajwa's and have no complaints. they are both very kind and caring towards my dog and show genuine care for animals. they took the time to explain the difference between a medication i am currently giving to my dog vs other options out there. also I have to say there is no pressure here, they tell you whats wrong and you make the call. thanks for the great service! Read Less

Horrible experience. My pet became increasingly ill under the care of Dr. Bajwa. Following a routine procedure, Dr. Bajwa prescribed expensive treatments and medications--and my healthy cat got sicker and sicker, while bills skyrocketed. Finally, I went to another vet for a second opinion, and my cat showed immediate improvement. I will never see this doctor again, and would suggest extreme caution. Do your research and find a great vet in Greater Vancouver - there are many. Read Less

Several days ago, we got a recommendation of your expertise to potentially determine what ails my parents Westie and heard that your specialty in dermatology and allergies in companion dogs might help us treat him and hopefully cure the discomfort hes been experiencing. They made an appointment with you but a day later got a very rude phone call from a woman in your office telling them that the appointment was cancelled and when asked if they could reschedule, she said in a dismissive and angry manner that your clinic simply did not want them as customers. No reason for this was given and no apology offered. To say that greed and a purely monetary interest drives your business is a given and a statement that several reviews about your clinic already coincide with, but to realize that for some unknown reason that I can only speculate about , you are choosing to deny treatment of an innocent creature, speaks volumes about your lack of vocation and true compassion towards animals that supposedly drives Veterinarians. At least the professional ones. I cant help but recall that a few months back, the BC Human Rights Commission sided with a group of Indo-Canadian Veterinarians in a claim of discrimination against the BC College of Veterinary Medicine. How ironic that a form of discrimination, perhaps for their last name, their accent, their ethnicity or their age has left my parents and most importantly, their loyal canine companion, without access to a supposedly qualified professional. I am copying the BC College of Veterinarians and posting this on any review site that I can find so that people are sufficiently warned that your practice of Veterinary Medicine is nothing but a vehicle of greed and pettiness and that if they still chose to go to you and take their pets, their expectations of compassion and understanding of a companion animals parents should be adjusted accordingly.Read Less

I really love that the vet is renovated, clean and has no animal ordour. I have switched my shiba inu from the Burnaby hospital via recommendation from a friend - thank goodness I did. My dog's main doctor is Dr. Childs and she is great at explaining, diagnosing and determing the prognosis of him. You can tell that she and her colleagues definitely care for our pets.On top of that, I always receive a follow-up call after my vet visit for a status checkup on my dog. I appreciate the efforts in this hospital for doing that. In regards to vet bill, the costs are reasonable for their services. Read Less

we've been bringing our dogs to hastings vet for the last year, and dr. j bajwa is by far the best vet we've ever had. he's dedicated, intelligent, and a great communicator. the staff are kind and i've never felt such confidence in a vet before. i'm so happy to have discovered them! Read Less

My 9 and a half year old golden doodle, Bailey, has been coming here since he was 3 months old. Unfortunately, Bailey has had ongoing allergies since he was 4 years old and has been coming here regularly. He is always well taken care of and oddly enough he loves coming here despite all the exams and treatments needed to keep his allergies under control. This is a reflection of how well care for he is here. The staff here are wonderful. The veterinarians are very knowledgeable, caring and patient. Bailey's main vet is Dr, Jangi, and coincidentally, he also specializes in dermatology/allergies. Dr Jangi is very patient and thorough and always takes the time to explain things to me and always addresses my concerns. I highly recommend this place and I have referred many pet owners here and they have had positive experiences. Read Less

Kind and caring staff! Ive been taking Ruby Tuesday there for seven years and the vets are professional and friendly, and the facilities have recently been renovated. Highly recommend this place for your pets needs. Read Less

I have just recently visited this hospital as my current vet clinic was booked up. I was very happy with the care my cat received from Dr. Childs and will go there again for sure. She was absolutely willing to listen to me, take my word for things and did not run any unnecessary tests (which my previous vet would have ran). She gave me a ton of options for treatment including cheaper alternatives for long-term care while also providing me a ton of options for medication which my previous vet did not. Like most vets, yes, the cost of the bills are high but this is unavoidable. The staff at the front desk have been very helpful and compassionate as well. I would recommend this vet again and will definitely go back. Read Less

I have always had good experiences with the care given at Hastings Vet Hospital, but they went over and above last week. My 18 year old cat was failing, and it was time to let her go. Dr Ranjan came to my house, where she was sleeping in her bed. He patted her a bit, gave her an injection, she got up, walked around for a couple of minutes, then fell asleep. He then inserted a catheter and gave her the medicine to euthanize her. Her end of life was calm and peaceful. Thank you. Read Less

Best vets in town! They have always taken great care of my cats, the staff know their names and their usual complaints, and everything is clearly explained to us about their care. I will be a client for life! Read Less