Menzies Pet Hospital

Highly do NOT recommend. I rushed my cat to the clinic with a broken leg and instead of focusing on the emergency and an animal in pain, the vet tried to guilt us into a very expensive dental procedure before he would even discuss the traumatic injury. And it doesn't get any better from there. I was then told how terribly bad the situation (again the guilt approach) and quoted a price 25% higher than the surgeon I ended up taking my cat to (as I just did not feel right about this clinic and the pressure techniques). And there's more. Before the vet would discharge my cat to go for emergency surgery, the clinic insisted we pay for 2 entire bottles of medicine that we obviously would not be using since my cat would be hospitalized elsewhere, stating that they had opened them in the clinic so we must pay for the entire bottles. And finally, yes more, when I got my cat to the clinic where she would undergo surgery, the vet had to delay the surgery a day in order to hydrate my cat as she was severely dehydrated from her overnight stay at Menzies and her life could be put in danger if she were to go through surgery in that state. This clinic is money-hungry and shows no compassion for pet or owner. Be very careful, get a second opinion, a second quote for major surgeries, and ensure your animal is ok throughout the process if dealing with this vet. Read Less

The staff there are incredibly friendly, and they were so amazing with our cat, Gilly. Communication during her stay was phenomenal and I knew everything that was going on. She's alive because of these Veterinarians, and I'm so grateful! Read Less

I have two cats and have been going to this hospital for them for 3years and they are so caring and attentive to my cats .... love going to a hospital that actually cares about the animals they are looking after Read Less

Loved my experience at this vet hospital I was able to get in way before my actual appointment and it was a quick and thorough check up for my cat (unlike when u actually go to the doctors office for yourself) the staff is friendly also Read Less

Agree 100% with Joying BC down below ! Same thing happened to us. The red haired "Gestapo" at the front runs the show, make no mistake about it. It's not always what the doctor says, she has the final say and that's the end of it. She can be as sweet as she wants to be but watch out when she gets pushy and rude. It's her way or the highway. She told me on numerous occasions that my felines would not receive life saving prescriptions unless I put them both through additional blood tests. Absolute overkill on blood tests. Never enough for these guys. When confronted with questions from us about that particular issue her feathers got really ruffled up. We have spoken to the doctor on the phone as well. He was a lot more approachable, even understanding but he must have been well aware of what was going on. If you dare to question them about their "money - grubbing" practices it is quite obvious that they will only see you as someone who is petulant, discontented and quite frankly a bother. I am tired of having a gun put to my head time and again. If that's not blackmail I don't know what is. I have had pets for almost 30 years. I have never seen anything like it. Last year we put in hundreds of dollars into his pocket. When enough is enough ? My cats are old. All these dorks worry about is their own bank account. It's a bottomless pit. We had received an e-mail from Menzies Hospital terminating us as their clients. Fair enough, as we were already thinking of going somewhere else. The funny thing is that at the bottom of that letter there was a postscript saying : " This e-mail, and any attachments, contains information that is, or may be, covered by electronic communications privacy laws, and is also confidential and proprietary in nature. If you are not the intended recipient, please be advised that you are legally prohibited from retaining, using, copying, distributing, or otherwise disclosing this information in any manner." Strange, how easily this particular information got itself onto the world wide web as a response to our comments. Way to go, Menzies ;) NEVER AGAIN !!! Be watchful once your pet gets older. Read Less

Watch out for the Big Boss at the front desk. She can be as sweet as she wants to be but be careful when she starts being pushy and rude ! She told me on numerous occasions that my felines would not receive life saving medications unless I put them both through additional blood tests. Absolute overkill on blood tests. Never enough for these guys. I am tired of having a gun put to my head time and again. If that's not blackmail I don't know what is. I have had pets for almost 30 years. I have never seen anything like it. Last year we put in hundreds of dollars into his pocket. When enough is enough ? My cats are old. All these dorks worry about is their own bank account. Forget ethics or compassion for the animals. It's all about dollar signs. NEVER AGAIN !!! Be watchful once your pet gets older. Read Less

They've always been amazing with our pets... We've taken cats, dogs, new born puppies and even a stray there once and all have been tended to with love and extreme care. We've always received quick service and clear follow up directions Read Less

From the beginning to the end of our champion Rhodesian Ridgebacks lives, Drs. Mann and Partini work respectfully with us as breeders. We especially appreciate the few times we've had emergencies and they fit us in right way--saving our dogs from potentially life-altering outcomes. And we love the rest of the staff too! Read Less

These jerks wouldn't give me medications for my cat without another expensive exam. Then they had the nerve to call the SPCA on me!These guys are a real class act. I'll never go near this place again. They didn't care about nothing but money and then they give out my personal information the send the SPCA to my door. Read Less

We stopped in this morning after spending a tense night with our 5lb chihuahua --- he was vomiting and had diarrhea both. Last night Dr. Mann returned our after hours call and helped us over the phone. Dr. Partini examined Tony this morning and gave him an injection to soothe his GI tract and also meds to continue administering at home. Wonderful service! Read Less

I want to thank Dr. Mann, Dr. Partini and staff for their dedication and expertise for my black lab Bruiser. They genuinely give love, care and attention to all the animals on a continuous basis. Thank you, Art Colebourne Read Less

I brought my dog to Menzies for a second opinion after another vet misdiagnosed him. Dr. Mann got it right the first time and we have been with Menzies since then. We take all our family pets there and couldn't be happier with the expertise and care. Read Less

I am so thankful there is a vet near me with such amazing employees and service. The amount of trust and respect I have for this place is all because they have proven to me, and my family that they are genuine and truly care for us and our animals. Thank you so much for everything you guys do and are! Read Less

I have to say thank-you to Dr Mann and Dr Partini for all that they have done for my dogs. They have always let me be part of the decision process and listened to what I have to say. I have learned a lot from each of them and to say the least our decisions have been lengthy. THe staff and both of the vets have been great in the care they give. Thank-you so much to all of you at the clinic. Dawn Shannon. Read Less

Love DR Mann and DR Partini. Every time we come in with Emma or Grizzley DR Partini is always happy to see them and giving them love. Emma and Grizz are working on DR Mann The staff is always willing to squeeze u in. Originally they were not our normal vet but they were so willing to look at Emmy without hesitation when she needed a vet to look at her we made them our permenat Vet We appreciate everything you guys in the whole office do for my whole familyRead Less

Dr Mann is amazing...so caring & compassionate - very thorough in explanations and options available...although my dog has had some on-going health issues for several months, he is still always happy to walk into the clinic & see Dr Mann. Thank you for such amazing, consistently excellent service! Read Less

I'd like to thank everyone at Menzel Pet Hospital for their compassion and care helping us and our beloved Miss Molly. They went above and beyond from the time she was a pup to more recently in helping us in her final days. Read Less

My little dog had been hit by a car and didn't look as if he had much more time here. I showed up at Menzies Pet Hospital without an appointment, as a stranger, and was met with nothing but kindness and prompt attention by everyone there. Dr. Mann came in from a day off to help us, and right from the beginning inspired my confidence with his positive and gentle care of Sacha. He is a compassionate, highly skilled and generous veterinarian who is willing to do what it takes to bring a dog back to good health, and the grateful care of their owner. He has worked to find financial solutions that would work for me, and meet the costs of the hospital. I would recommend him and his team to anyone. Read Less

We have been going to Menzies Pet Hospital for a few years & have been treated with nothing but the utmost respect, & great service. When we had to put down our dog they were very helpful & sympathetic during our grieving period along with how they treated her with dignity. Now we have a new baby & she was just spayed, they did a wonderful job with her & she is home resting comfortably with no problems. I would recommend them to anyone who wants a good place to trust their pet's care anytime. Thanks to both doctors & the staff at Menzies Pet Hospital who really care about your animals & how you are served.Read Less

We have been going to Menzie Veterinarians for the last 3 years. Dr. Mann was great with our older Poodle Rascal and help us tremendously at Rascals end of life. We now have a Rescued 5 yr old Toy Poodle and we were regulars at Menzie vets when we first got Lucky he had really bad Ear infection and his Teeth were bad, he is now health and happy and that would not have happened without the Veterinarians and staff at Menzie Pet Hospital. Read Less

My husband and I would like to thank Dr. Mann and his staff for all their kind help today. They provided us with all the information that we needed to make our decision regarding our Pappy's health. They were kind, sympathetic and understanding and helped us say a tearful good bye to our little man. Read Less

I had my sweet Angel in last Friday and she had 8 teeth removed and then Tag the next Wednesday to have 1 tooth removed.I always feel safe when I leave them there and know they are getting kind and caring treatment. Dr Mann and now officially Dr Partini are fantastic and animal health really matter to them. Read Less