Very rude staff!...Made a mistake, wouldn't own it, refused to apologize then said "I really don't care"...that says it all. I will NEVER go to this clinic and I suggest you don't either....
Tana
3 Mar 2019
REPORT
Extremely rough with small animals. Uneducated, unfriendly,.
dave Dyck
29 Jul 2017
REPORT
wonderful people doing great things.
A Google User
29 Jul 2017
REPORT
wonderful people doing great things.
Winnie Zhang
12 Jul 2017
REPORT
My cat bubbles just had his neuter surgery here. He back to normal on the second day :) happy and healthy. I would recommend this clinic to all the pet lovers!!
A Google User
12 Jul 2017
REPORT
My cat bubbles just had his neuter surgery here. He back to normal on the second day :) happy and healthy. I would recommend this clinic to all the pet lovers!!
Brian Morris
27 Jan 2017
REPORT
Kristina Ward
12 Nov 2016
REPORT
This is the absolute WORST vet I have ever seen!!!! She is a complete drug/vaccine pusher and only cares about the almighty dollar $! I brought my dog in after he was attacked by another dog- he had a... Read More
This is the absolute WORST vet I have ever seen!!!! She is a complete drug/vaccine pusher and only cares about the almighty dollar $! I brought my dog in after he was attacked by another dog- he had a cut on his shoulder and I wanted to make sure he didn't need stitches- after judging me about how I care for my dog ie. what food I feed him (I feed him raw FYI) she said "oh, he definitely needs stitches" "and he needs a dose of penicillin, and antibiotics to go home with" then she asked if I wanted a quote or if she should just start. After hearing everything she wanted to do, I said I'd just take him to my regular vet, since he's a family friend, but works in cloverdale. Then, she started back tracking, saying "well it's only a minor laceration, and he may only need the fur shaved off to clean it better. Pfffft!!!! She is a crook! Don't go here unless you want you wallet to be robbed and poor veterinary advice! Dr Ross should be put out of business.Read Less
A Google User
12 Nov 2016
REPORT
This is the absolute WORST vet I have ever seen!!!! She is a complete drug/vaccine pusher and only cares about the almighty dollar $! I brought my dog in after he was attacked by another dog- he had a... Read More
This is the absolute WORST vet I have ever seen!!!! She is a complete drug/vaccine pusher and only cares about the almighty dollar $! I brought my dog in after he was attacked by another dog- he had a cut on his shoulder and I wanted to make sure he didn't need stitches- after judging me about how I care for my dog ie. what food I feed him (I feed him raw FYI) she said "oh, he definitely needs stitches" "and he needs a dose of penicillin, and antibiotics to go home with" then she asked if I wanted a quote or if she should just start. After hearing everything she wanted to do, I said I'd just take him to my regular vet, since he's a family friend, but works in cloverdale. Then, she started back tracking, saying "well it's only a minor laceration, and he may only need the fur shaved off to clean it better. Pfffft!!!! She is a crook! Don't go here unless you want you wallet to be robbed and poor veterinary advice! Dr Ross should be put out of business.Read Less
Michele Franklin
22 Jun 2016
REPORT
Caring people, great staff. I had gone to another vet and they miss my rabbit's wound on her. Dr. Ross went into action and saved snowball's life.
A Google User
22 Jun 2016
REPORT
Caring people, great staff. I had gone to another vet and they miss my rabbit's wound on her. Dr. Ross went into action and saved snowball's life.
Deanna Stewart
25 Apr 2016
REPORT
The receptionists are very polite the doctor is amazing they spayed my cat and did an awesome job, unfortunately my cat bit one of the ladies and swatted at her but I think that had to do with me leav... Read More
The receptionists are very polite the doctor is amazing they spayed my cat and did an awesome job, unfortunately my cat bit one of the ladies and swatted at her but I think that had to do with me leaving her there she wasn't a very happy girl after the surgery but the doctor did an amazing job I love this Vet I will never take my kitty anywhere else!! :) Thank you for everything you did Grace!! Read Less
edward vt
28 Aug 2015
REPORT
Almost made me euthanize my cat as according to her, there was no hope even with $3000 dollar surgery. That was 2.5 years ago, and my cat is healthy and doing well after i ignored her and researched h... Read More
Almost made me euthanize my cat as according to her, there was no hope even with $3000 dollar surgery. That was 2.5 years ago, and my cat is healthy and doing well after i ignored her and researched his issue by myself, changed his diet, did not go with her recommended surgery or her prescription. She needs to accept that there are new ways of doing things and new research into better medications. Caninsulin is no longer used in the usa because of its ineffectiveness. I believe putting my cat on a raw food diet and giving him lantus insulin is what has kept him alive and healthy. I was even able to stop insulin treatments for nearly a year! And he only needs 1.5iu instead of the 5iu prescribed with by this vet with caninsulin. Read Less
Very rude staff!...Made a mistake, wouldn't own it, refused to apologize then said "I really don't care"...that says it all. I will NEVER go to this clinic and I suggest you don't either....
Tana
3 Mar 2019
REPORT
☆☆☆☆☆
REPORT
Extremely rough with small animals. Uneducated, unfriendly,.
dave Dyck
29 Jul 2017
REPORT
☆☆☆☆☆
REPORT
wonderful people doing great things.
A Google User
29 Jul 2017
REPORT
☆☆☆☆☆
REPORT
wonderful people doing great things.
Winnie Zhang
12 Jul 2017
REPORT
☆☆☆☆☆
REPORT
My cat bubbles just had his neuter surgery here. He back to normal on the second day :) happy and healthy. I would recommend this clinic to all the pet lovers!!
A Google User
12 Jul 2017
REPORT
☆☆☆☆☆
REPORT
My cat bubbles just had his neuter surgery here. He back to normal on the second day :) happy and healthy. I would recommend this clinic to all the pet lovers!!
Brian Morris
27 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Kristina Ward
12 Nov 2016
REPORT
☆☆☆☆☆
REPORT
This is the absolute WORST vet I have ever seen!!!! She is a complete drug/vaccine pusher and only cares about the almighty dollar $! I brought my dog in after he was attacked by another dog- he had a... Read More
This is the absolute WORST vet I have ever seen!!!! She is a complete drug/vaccine pusher and only cares about the almighty dollar $! I brought my dog in after he was attacked by another dog- he had a cut on his shoulder and I wanted to make sure he didn't need stitches- after judging me about how I care for my dog ie. what food I feed him (I feed him raw FYI) she said "oh, he definitely needs stitches" "and he needs a dose of penicillin, and antibiotics to go home with" then she asked if I wanted a quote or if she should just start. After hearing everything she wanted to do, I said I'd just take him to my regular vet, since he's a family friend, but works in cloverdale. Then, she started back tracking, saying "well it's only a minor laceration, and he may only need the fur shaved off to clean it better. Pfffft!!!! She is a crook! Don't go here unless you want you wallet to be robbed and poor veterinary advice! Dr Ross should be put out of business.Read Less
A Google User
12 Nov 2016
REPORT
☆☆☆☆☆
REPORT
This is the absolute WORST vet I have ever seen!!!! She is a complete drug/vaccine pusher and only cares about the almighty dollar $! I brought my dog in after he was attacked by another dog- he had a... Read More
This is the absolute WORST vet I have ever seen!!!! She is a complete drug/vaccine pusher and only cares about the almighty dollar $! I brought my dog in after he was attacked by another dog- he had a cut on his shoulder and I wanted to make sure he didn't need stitches- after judging me about how I care for my dog ie. what food I feed him (I feed him raw FYI) she said "oh, he definitely needs stitches" "and he needs a dose of penicillin, and antibiotics to go home with" then she asked if I wanted a quote or if she should just start. After hearing everything she wanted to do, I said I'd just take him to my regular vet, since he's a family friend, but works in cloverdale. Then, she started back tracking, saying "well it's only a minor laceration, and he may only need the fur shaved off to clean it better. Pfffft!!!! She is a crook! Don't go here unless you want you wallet to be robbed and poor veterinary advice! Dr Ross should be put out of business.Read Less
Michele Franklin
22 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Caring people, great staff. I had gone to another vet and they miss my rabbit's wound on her. Dr. Ross went into action and saved snowball's life.
A Google User
22 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Caring people, great staff. I had gone to another vet and they miss my rabbit's wound on her. Dr. Ross went into action and saved snowball's life.
Deanna Stewart
25 Apr 2016
REPORT
☆☆☆☆☆
REPORT
The receptionists are very polite the doctor is amazing they spayed my cat and did an awesome job, unfortunately my cat bit one of the ladies and swatted at her but I think that had to do with me leav... Read More
The receptionists are very polite the doctor is amazing they spayed my cat and did an awesome job, unfortunately my cat bit one of the ladies and swatted at her but I think that had to do with me leaving her there she wasn't a very happy girl after the surgery but the doctor did an amazing job I love this Vet I will never take my kitty anywhere else!! :) Thank you for everything you did Grace!! Read Less
edward vt
28 Aug 2015
REPORT
☆☆☆☆☆
REPORT
Almost made me euthanize my cat as according to her, there was no hope even with $3000 dollar surgery. That was 2.5 years ago, and my cat is healthy and doing well after i ignored her and researched h... Read More
Almost made me euthanize my cat as according to her, there was no hope even with $3000 dollar surgery. That was 2.5 years ago, and my cat is healthy and doing well after i ignored her and researched his issue by myself, changed his diet, did not go with her recommended surgery or her prescription. She needs to accept that there are new ways of doing things and new research into better medications. Caninsulin is no longer used in the usa because of its ineffectiveness. I believe putting my cat on a raw food diet and giving him lantus insulin is what has kept him alive and healthy. I was even able to stop insulin treatments for nearly a year! And he only needs 1.5iu instead of the 5iu prescribed with by this vet with caninsulin. Read Less