We are a friendly, full service small animal clinic, committed to providing the best care possible for your four-legged family members. We are proud to offer our clients: Preventive medicine and wellness care including physical exams, vaccinations, de-wormers, flea and tick prevention. Nutritional counseling and prescription diets/supplements. Dental care: our full compliment of dental equipment, including an ultrasonic scaler, allows us to provide quality dental care for your pet. Comprehensive on-site diagnostic services, with an Idexx Laboratory System, Digital Radiography, Endoscopy, Ultrasonography and Cardiopet. Surgery: we routinely offer spays, neuters, caesarian sections, orthopedics, bladder stone removals, foreign body removals, and exploratory surgeries. Emergency care: Call 250-338-7721. If you call when the clinic is closed, your call will be forwarded to an after-hours veterinarian from our call group who will assist you and answer questions.
Reviews
Z O.
7 Jan 2019
REPORT
Rudest reception i have ever experienced in the valley. This place cares about money not animals. I wouldn't take my neighbors loud obnoxious dog here. Not only a bad vet, but just bad people. You don... Read More
Rudest reception i have ever experienced in the valley. This place cares about money not animals. I wouldn't take my neighbors loud obnoxious dog here. Not only a bad vet, but just bad people. You don't belong in this valley. So rude. Read Less
Liz Cox
19 May 2018
REPORT
We were on our vacation when our dog jumped out of the car and ripped her dewclaw nail off. Luckily we were 5 minutes away from Courtenay vet, and they managed to get us in right away to help out our ... Read More
We were on our vacation when our dog jumped out of the car and ripped her dewclaw nail off. Luckily we were 5 minutes away from Courtenay vet, and they managed to get us in right away to help out our pup. They were all so incredibly nice and caring, and set us up so we were able to continue on our vacation! Thank you to Dr Ruiz and the whole Saturday team! Ava is happy to be on her way again! Read Less
Julia Hornsby
14 May 2018
REPORT
Quick and polite service
Pin Ball
3 Apr 2018
REPORT
Great people and great service.....
And best food for your pets if you love them as much as I do..... #love
Linda Hayes
4 Mar 2018
REPORT
Very friendly and knowledgeable staff; excellent customer service.
Richard Bailey
31 Jan 2018
REPORT
Great place to take your pet. Very kind and helpful
Gail Herman
4 Aug 2017
REPORT
Dr. Candice, Suzanne and the girls are absolutely fantastic. Couldn't ask for better care for your furry family.
Tom Jenike
11 Jul 2017
REPORT
Fantastic service. Caring front desk staff and a great doctor. We are from out of area and needed help with our dog. I feel very grateful that we found this practice. Thanks!
Daniele Rey
28 Apr 2017
REPORT
Staff is very friendly. They are wonderful with your family members that they are treating. Great, knowledgeable, competitive.
Suz Oz
3 Apr 2017
REPORT
Friendly, knowledgeable staff, the care and service was great.
George Williams
20 Dec 2016
REPORT
The most caring professional service ....would send my grand fur-baby here with full trust. Dr. Hall and team are amazing
Tom Baker
18 Aug 2016
REPORT
Kind, caring, professional staff; very friendly and helpful
Colleen Devlin
17 Aug 2016
REPORT
I have had the great fortune to have two family pets cared for by this clinic over the years. Not only is the day to day service caring, compassionate, professional and knowledgeable the after hours... Read More
I have had the great fortune to have two family pets cared for by this clinic over the years. Not only is the day to day service caring, compassionate, professional and knowledgeable the after hours emergency care goes above and beyond. Because my crazy active little dog loves crashing through the brush we have had a number of visits to the Vets. I place tremendous trust in the staff of Courtenay Veterinary Clinic as they treat my dog like one of their own...in fact I even feel like one of the family...no question is too small, extra care and attention is paid to my dog after surgeries and she is well loved. I would strongly recommend their service to anyone. They also do great things to support our local community like cupcake sales for the SPCA ...such big caring hearts. Read Less
Myra Tremblay
19 Jul 2016
REPORT
The vet was so sweet to my dog and paid very close attention to every detail. I am very happy with my overall experience and treatment. I trust that vet and all the staff is friendly. Also they carry ... Read More
The vet was so sweet to my dog and paid very close attention to every detail. I am very happy with my overall experience and treatment. I trust that vet and all the staff is friendly. Also they carry a good line of dog food that i've just switched to and now my puppy is finally eating something she enjoys! Thank you :) Read Less
Jo-Ann Klassen
16 Jul 2016
REPORT
Top notch service, friendly and helpful staff. All around fantastic!
Riley Cox
29 Apr 2016
REPORT
We had a last minute emergency with out pup last night and I could not be happier about our experience at Courtenay Veterinary Clinic! They met us there within 15 minutes and had our dog fixed up and... Read More
We had a last minute emergency with out pup last night and I could not be happier about our experience at Courtenay Veterinary Clinic! They met us there within 15 minutes and had our dog fixed up and on her way home within an hour, both us and her stress free. I would recommend their services to anyone. A huge thank you to the two wonderful women that saved the day, we will be back as regular patients for sure! Read Less
Stefanie Vanderhorst
10 Apr 2016
REPORT
Amazing customer service and Veterinary care! My animals love going in to see everyone as do I, thank you Courtenay Veterinary Clinic! You are truly the best.
Lee Parker
8 Mar 2016
REPORT
I love the friendly helpful staff at Courtenay Veterinary Clinic. Kind, caring, professional service always - would recommend their service to any and all! I find the on line tips, articles and vide... Read More
I love the friendly helpful staff at Courtenay Veterinary Clinic. Kind, caring, professional service always - would recommend their service to any and all! I find the on line tips, articles and video clips very informative as well. Our dog bounces into the clinic knowing she will lovingly cared for and greeted with cuddles. Read Less
C. Thomas
6 Feb 2016
REPORT
Very friendly and caring, highly recommended!
Leah Clements
29 Dec 2015
REPORT
I wanted to say thank you for such wonderful caring service while putting down our pug Junior today, you were very professional and I would recommend your clinic to anyone who needs a vet to help thei... Read More
I wanted to say thank you for such wonderful caring service while putting down our pug Junior today, you were very professional and I would recommend your clinic to anyone who needs a vet to help their fur babies :) Read Less
broadcast65
16 Nov 2015
REPORT
We now take both our dogs here and all the staff we've dealt with are so kind and caring! Had our puppy neutered and they called a couple of times to check on him afterwards. A few months later, the ... Read More
We now take both our dogs here and all the staff we've dealt with are so kind and caring! Had our puppy neutered and they called a couple of times to check on him afterwards. A few months later, the very day we were leaving for a camping vacation out in the bush, we noticed our one dog had a bad scratch on her eye that needed attention before we left. I called the clinic and they said "how fast can you get here?" We got there in 10 minutes, they saw us after only a few minutes wait and set us up with medications to use while were were away. So thankful for such quick efficient service when in dire straights.
PS: I think the person who left a 1star review was being very unfair. Sounds to me like they showed up unannounced wanting something for nothing and are trying to make the vet sound bad... simply not fair.Read Less
Brammy Stenaluk
14 Jun 2015
REPORT
Went in there today with a sick dog and a new born baby, only to be turned away because i didn't have 86 dollars to have a vet look at them and apparently they were fully booked and to get a vet to ev... Read More
Went in there today with a sick dog and a new born baby, only to be turned away because i didn't have 86 dollars to have a vet look at them and apparently they were fully booked and to get a vet to even give me advice I would have to pay an additional 60 dollars for an emergency. My belief is that veterinarians take up their job because of their love for animals but all I saw at this place was a money grab a young family sent away because they couldn't pay, by some very rude receptionist
From what I experienced i would not bring my loved animals to people who don't seem to care about their well being
only their payrollRead Less
Jessica Hagen
14 May 2015
REPORT
Awesome Staff. Big thanks to the awesome staff that helped with the healing process after my dogs surgery
Lynda Hodgkinson
20 Jan 2015
REPORT
I first started taking my pets to the Courtenay Veterinary Clinic after moving here in the late 1980s. They have always provided excellent care, good advice and a sympathetic ear. I moved away in 200... Read More
I first started taking my pets to the Courtenay Veterinary Clinic after moving here in the late 1980s. They have always provided excellent care, good advice and a sympathetic ear. I moved away in 2005, returning in 2011 and I am once again taking my pets there. Nothing has changed except for a few new faces. The care is still top-notch. Read Less
We are a friendly, full service small animal clinic, committed to providing the best care possible for your four-legged family members. We are proud to offer our clients: Preventive medicine and wellness care including physical exams, vaccinations, de-wormers, flea and tick prevention. Nutritional counseling and prescription diets/supplements. Dental care: our full compliment of dental equipment, including an ultrasonic scaler, allows us to provide quality dental care for your pet. Comprehensive on-site diagnostic services, with an Idexx Laboratory System, Digital Radiography, Endoscopy, Ultrasonography and Cardiopet. Surgery: we routinely offer spays, neuters, caesarian sections, orthopedics, bladder stone removals, foreign body removals, and exploratory surgeries. Emergency care: Call 250-338-7721. If you call when the clinic is closed, your call will be forwarded to an after-hours veterinarian from our call group who will assist you and answer questions.
Rudest reception i have ever experienced in the valley. This place cares about money not animals. I wouldn't take my neighbors loud obnoxious dog here. Not only a bad vet, but just bad people. You don... Read More
Rudest reception i have ever experienced in the valley. This place cares about money not animals. I wouldn't take my neighbors loud obnoxious dog here. Not only a bad vet, but just bad people. You don't belong in this valley. So rude. Read Less
Liz Cox
19 May 2018
REPORT
☆☆☆☆☆
REPORT
We were on our vacation when our dog jumped out of the car and ripped her dewclaw nail off. Luckily we were 5 minutes away from Courtenay vet, and they managed to get us in right away to help out our ... Read More
We were on our vacation when our dog jumped out of the car and ripped her dewclaw nail off. Luckily we were 5 minutes away from Courtenay vet, and they managed to get us in right away to help out our pup. They were all so incredibly nice and caring, and set us up so we were able to continue on our vacation! Thank you to Dr Ruiz and the whole Saturday team! Ava is happy to be on her way again! Read Less
Julia Hornsby
14 May 2018
REPORT
☆☆☆☆☆
REPORT
Quick and polite service
Pin Ball
3 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Great people and great service.....
And best food for your pets if you love them as much as I do..... #love
Linda Hayes
4 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Very friendly and knowledgeable staff; excellent customer service.
Richard Bailey
31 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Great place to take your pet. Very kind and helpful
Gail Herman
4 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Candice, Suzanne and the girls are absolutely fantastic. Couldn't ask for better care for your furry family.
Tom Jenike
11 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Fantastic service. Caring front desk staff and a great doctor. We are from out of area and needed help with our dog. I feel very grateful that we found this practice. Thanks!
Daniele Rey
28 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Staff is very friendly. They are wonderful with your family members that they are treating. Great, knowledgeable, competitive.
Suz Oz
3 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Friendly, knowledgeable staff, the care and service was great.
George Williams
20 Dec 2016
REPORT
☆☆☆☆☆
REPORT
The most caring professional service ....would send my grand fur-baby here with full trust. Dr. Hall and team are amazing
Tom Baker
18 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Kind, caring, professional staff; very friendly and helpful
Colleen Devlin
17 Aug 2016
REPORT
☆☆☆☆☆
REPORT
I have had the great fortune to have two family pets cared for by this clinic over the years. Not only is the day to day service caring, compassionate, professional and knowledgeable the after hours... Read More
I have had the great fortune to have two family pets cared for by this clinic over the years. Not only is the day to day service caring, compassionate, professional and knowledgeable the after hours emergency care goes above and beyond. Because my crazy active little dog loves crashing through the brush we have had a number of visits to the Vets. I place tremendous trust in the staff of Courtenay Veterinary Clinic as they treat my dog like one of their own...in fact I even feel like one of the family...no question is too small, extra care and attention is paid to my dog after surgeries and she is well loved. I would strongly recommend their service to anyone. They also do great things to support our local community like cupcake sales for the SPCA ...such big caring hearts. Read Less
Myra Tremblay
19 Jul 2016
REPORT
☆☆☆☆☆
REPORT
The vet was so sweet to my dog and paid very close attention to every detail. I am very happy with my overall experience and treatment. I trust that vet and all the staff is friendly. Also they carry ... Read More
The vet was so sweet to my dog and paid very close attention to every detail. I am very happy with my overall experience and treatment. I trust that vet and all the staff is friendly. Also they carry a good line of dog food that i've just switched to and now my puppy is finally eating something she enjoys! Thank you :) Read Less
Jo-Ann Klassen
16 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Top notch service, friendly and helpful staff. All around fantastic!
Riley Cox
29 Apr 2016
REPORT
☆☆☆☆☆
REPORT
We had a last minute emergency with out pup last night and I could not be happier about our experience at Courtenay Veterinary Clinic! They met us there within 15 minutes and had our dog fixed up and... Read More
We had a last minute emergency with out pup last night and I could not be happier about our experience at Courtenay Veterinary Clinic! They met us there within 15 minutes and had our dog fixed up and on her way home within an hour, both us and her stress free. I would recommend their services to anyone. A huge thank you to the two wonderful women that saved the day, we will be back as regular patients for sure! Read Less
Stefanie Vanderhorst
10 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Amazing customer service and Veterinary care! My animals love going in to see everyone as do I, thank you Courtenay Veterinary Clinic! You are truly the best.
Lee Parker
8 Mar 2016
REPORT
☆☆☆☆☆
REPORT
I love the friendly helpful staff at Courtenay Veterinary Clinic. Kind, caring, professional service always - would recommend their service to any and all! I find the on line tips, articles and vide... Read More
I love the friendly helpful staff at Courtenay Veterinary Clinic. Kind, caring, professional service always - would recommend their service to any and all! I find the on line tips, articles and video clips very informative as well. Our dog bounces into the clinic knowing she will lovingly cared for and greeted with cuddles. Read Less
C. Thomas
6 Feb 2016
REPORT
☆☆☆☆☆
REPORT
Very friendly and caring, highly recommended!
Leah Clements
29 Dec 2015
REPORT
☆☆☆☆☆
REPORT
I wanted to say thank you for such wonderful caring service while putting down our pug Junior today, you were very professional and I would recommend your clinic to anyone who needs a vet to help thei... Read More
I wanted to say thank you for such wonderful caring service while putting down our pug Junior today, you were very professional and I would recommend your clinic to anyone who needs a vet to help their fur babies :) Read Less
broadcast65
16 Nov 2015
REPORT
☆☆☆☆☆
REPORT
We now take both our dogs here and all the staff we've dealt with are so kind and caring! Had our puppy neutered and they called a couple of times to check on him afterwards. A few months later, the ... Read More
We now take both our dogs here and all the staff we've dealt with are so kind and caring! Had our puppy neutered and they called a couple of times to check on him afterwards. A few months later, the very day we were leaving for a camping vacation out in the bush, we noticed our one dog had a bad scratch on her eye that needed attention before we left. I called the clinic and they said "how fast can you get here?" We got there in 10 minutes, they saw us after only a few minutes wait and set us up with medications to use while were were away. So thankful for such quick efficient service when in dire straights.
PS: I think the person who left a 1star review was being very unfair. Sounds to me like they showed up unannounced wanting something for nothing and are trying to make the vet sound bad... simply not fair.Read Less
Brammy Stenaluk
14 Jun 2015
REPORT
☆☆☆☆☆
REPORT
Went in there today with a sick dog and a new born baby, only to be turned away because i didn't have 86 dollars to have a vet look at them and apparently they were fully booked and to get a vet to ev... Read More
Went in there today with a sick dog and a new born baby, only to be turned away because i didn't have 86 dollars to have a vet look at them and apparently they were fully booked and to get a vet to even give me advice I would have to pay an additional 60 dollars for an emergency. My belief is that veterinarians take up their job because of their love for animals but all I saw at this place was a money grab a young family sent away because they couldn't pay, by some very rude receptionist
From what I experienced i would not bring my loved animals to people who don't seem to care about their well being
only their payrollRead Less
Jessica Hagen
14 May 2015
REPORT
☆☆☆☆☆
REPORT
Awesome Staff. Big thanks to the awesome staff that helped with the healing process after my dogs surgery
Lynda Hodgkinson
20 Jan 2015
REPORT
☆☆☆☆☆
REPORT
I first started taking my pets to the Courtenay Veterinary Clinic after moving here in the late 1980s. They have always provided excellent care, good advice and a sympathetic ear. I moved away in 200... Read More
I first started taking my pets to the Courtenay Veterinary Clinic after moving here in the late 1980s. They have always provided excellent care, good advice and a sympathetic ear. I moved away in 2005, returning in 2011 and I am once again taking my pets there. Nothing has changed except for a few new faces. The care is still top-notch. Read Less