These people don't care about your dog. Money is what drives them. They looked at our dog for literally 2 minutes and charged us 84 dollars. 2minutes! Just to touch his abdomen and ask for more money for xrays. They then asked for 280$ with no assurance that he would be ok. When told we couldn't afford to do it in one payment they sent us on our way, but not before charging us 84$ for doing nothing. Read Less

These people don't care about your dog. Money is what drives them. They looked at our dog for literally 2 minutes and charged us 84 dollars. 2minutes! Just to touch his abdomen and ask for more money for xrays. They then asked for 280$ with no assurance that he would be ok. When told we couldn't afford to do it in one payment they sent us on our way, but not before charging us 84$ for doing nothing. These people are crooks. Read Less

We decided to try Dr. Ken after several negative experiences with a couple of different Vet clinics in the Valley. He is the first vet that I have ever met that explained everything to me in a way that I understand. The appointment didn't feel rushed and he answered every question that I had very respectfully despite the fact that I use "Dr. Google" much too often. We came in with an emergency requiring x-rays, medication, and low fat food, so I was expecting to leave with a $600-700 vet bill but was pleasantly surprised when the bill was less than half and he didn't charge for the visit because we were in the week before. I would wholeheartedly recommend this clinic to anyone. (The staff is fantastic too!) Read Less

Dr Ken has been my family vet for as long as he's been in the Comox Valley...17+ years. In all those years he's treated every furbaby of ours from cats & dogs to rats & birds. I love the small clinic atmosphere and the one on one time you get with him, because you aren't being rushed out for the next client. (Unless there's an emergency!) He is direct and to the point where my animals' health is concerned. I find it unfortunate that some people feel they've have had negative experiences, but in all this time, I have never left his office feeling misinformed or unsupported. Quite the opposite in fact! I've had a few experiences when one of my pets in distress reacts extremely, and as a human I know OUR doctor's visits can include discomfort and pain during exams! It's just way harder watching our wee ones react to that I think, than when it's happening to ourselves. An animal isn't going to stifle a squeak or howl if something hurts, like humans do. Especially my rats! I have a great relationship with my vet clinic!Read Less

Dr Ken has been my family vet for as long as he's been in the Comox Valley...17+ years. In all those years he's treated every furbaby of ours from cats & dogs to rats & birds. I love the small clinic atmosphere and the one on one time you get with him, because you aren't being rushed out for the next client. (Unless there's an emergency!) He is direct and to the point where my animals' health is concerned. I find it unfortunate that some people feel they've have had negative experiences, but in all this time, I have never left his office feeling misinformed or unsupported. Quite the opposite in fact! I've had a few experiences when one of my pets in distress reacts extremely, and as a human I know OUR doctor's visits can include discomfort and pain during exams! It's just way harder watching our wee ones react to that I think, than when it's happening to ourselves. An animal isn't going to stifle a squeak or howl if something hurts, like humans do. Especially my rats! I have a great relationship with my vet clinic!Read Less