I have never before or since seen a clinic that CHARGES customers to be present when their pet is being put down. They also demanded I pay in advance of the procedure. It is an appalling money grab - ... Read More
I have never before or since seen a clinic that CHARGES customers to be present when their pet is being put down. They also demanded I pay in advance of the procedure. It is an appalling money grab - it was $75, if I remember correctly. I do not recommend them as they exploit people at their weakest moments.
I also have issue with their assurance that when they are busy they will “fit you in” if you drop off your pet to be seen between appointments - then find out you were charged a boarding fee. They don’t tell you about the fee when they offer the service.
I found this hospital more about money than compassion Read Less
Jason Lewis
26 Aug 2017
REPORT
Saved my dog and let my cat rest in peace. I'm very grateful and thankful for their very kind, humane, and professional work. Thank you.
Steve H
22 May 2017
REPORT
Great staff and service
Aimee-Brooke St.Pierre
22 Jan 2017
REPORT
Eagle Ridge is amazing. They are so helpful and caring, we are fortunate to have them!
Jake Null
15 Jan 2017
REPORT
Lori-Ann Casey
18 Dec 2016
REPORT
Yesterday was a hard day , saying goodbye to our fur friend. I would like to thank Eagleridge Vet Hospital for all of your care and support to Jessie during this health struggle. Special thanks to Mar... Read More
Yesterday was a hard day , saying goodbye to our fur friend. I would like to thank Eagleridge Vet Hospital for all of your care and support to Jessie during this health struggle. Special thanks to Mark Dilday for your kindness and comfort yesterday. Read Less
Robin Wade
11 Dec 2016
REPORT
You couldn't find a more caring bunch of folks. They really helped me through a very tough time with Lucy the cat and for that I am very grateful. If anyone has a pet with a problem, this is "THE PLAC... Read More
You couldn't find a more caring bunch of folks. They really helped me through a very tough time with Lucy the cat and for that I am very grateful. If anyone has a pet with a problem, this is "THE PLACE TO GO". Pets aren't just pets, they're family members who deserve the best and, you'll find that at the Eagle Ridge Veterinary Clinic. Just can't say enough about them. Read Less
Terri Scallon
17 Jul 2015
REPORT
Compassionate and thorough care that did not leave me needing to get a second mortgage. All staff are helpful, knowledgeable and understanding. And their new vet is awesome!
Rob Bennie
4 Jun 2015
REPORT
quick friendly service, thorough exam and pinpointed the problem without pushing for unnecessary and costly tests that have made past trips to other vets an expensive proposition.
Debbie Campbell
14 Apr 2015
REPORT
Our heart felt thanks to Mark Dilday and the staff at Eagle Ridge Veterinary Hospital. Dr Dilday is the kindest, most compassionate vet we have had the good fortune to meet.
Candi Campbell
8 Apr 2015
REPORT
AWESOME experience !!!!! My gecko needed help and he sure got it from Eagle Ridge ! Friendly staff who genuinely care about animals ... i would DEFINITELY recommend Eagle Ridge Veterinary Hospital... Read More
AWESOME experience !!!!! My gecko needed help and he sure got it from Eagle Ridge ! Friendly staff who genuinely care about animals ... i would DEFINITELY recommend Eagle Ridge Veterinary Hospital .. Read Less
Debbie Baumgarten
11 Mar 2015
REPORT
Very fast, but very very caring service. Everyone seemed very competent. My dog was quite sick and he was seen right away. Exam, done, treatment put into my hands with good instructions on what to do.
Michele Koehler
24 Aug 2014
REPORT
Thank you to everybody at Eagle Ridge for treating a cut on Lewis The Dog's foot while we were vacationing on the Sunshine Coast. We were treated with excellent medicinal care and LOVE despite the fac... Read More
Thank you to everybody at Eagle Ridge for treating a cut on Lewis The Dog's foot while we were vacationing on the Sunshine Coast. We were treated with excellent medicinal care and LOVE despite the fact we were visitors. I was touched and impressed with the level of attention and care from everybody - especially since it was late on a Friday night. THANK YOU! Read Less
Cathy Riach
14 Aug 2014
REPORT
Very professional and dedicated staff. Pleasure to deal with.
I have never before or since seen a clinic that CHARGES customers to be present when their pet is being put down. They also demanded I pay in advance of the procedure. It is an appalling money grab - ... Read More
I have never before or since seen a clinic that CHARGES customers to be present when their pet is being put down. They also demanded I pay in advance of the procedure. It is an appalling money grab - it was $75, if I remember correctly. I do not recommend them as they exploit people at their weakest moments.
I also have issue with their assurance that when they are busy they will “fit you in” if you drop off your pet to be seen between appointments - then find out you were charged a boarding fee. They don’t tell you about the fee when they offer the service.
I found this hospital more about money than compassion Read Less
Jason Lewis
26 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Saved my dog and let my cat rest in peace. I'm very grateful and thankful for their very kind, humane, and professional work. Thank you.
Steve H
22 May 2017
REPORT
☆☆☆☆☆
REPORT
Great staff and service
Aimee-Brooke St.Pierre
22 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Eagle Ridge is amazing. They are so helpful and caring, we are fortunate to have them!
Jake Null
15 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Lori-Ann Casey
18 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Yesterday was a hard day , saying goodbye to our fur friend. I would like to thank Eagleridge Vet Hospital for all of your care and support to Jessie during this health struggle. Special thanks to Mar... Read More
Yesterday was a hard day , saying goodbye to our fur friend. I would like to thank Eagleridge Vet Hospital for all of your care and support to Jessie during this health struggle. Special thanks to Mark Dilday for your kindness and comfort yesterday. Read Less
Robin Wade
11 Dec 2016
REPORT
☆☆☆☆☆
REPORT
You couldn't find a more caring bunch of folks. They really helped me through a very tough time with Lucy the cat and for that I am very grateful. If anyone has a pet with a problem, this is "THE PLAC... Read More
You couldn't find a more caring bunch of folks. They really helped me through a very tough time with Lucy the cat and for that I am very grateful. If anyone has a pet with a problem, this is "THE PLACE TO GO". Pets aren't just pets, they're family members who deserve the best and, you'll find that at the Eagle Ridge Veterinary Clinic. Just can't say enough about them. Read Less
Terri Scallon
17 Jul 2015
REPORT
☆☆☆☆☆
REPORT
Compassionate and thorough care that did not leave me needing to get a second mortgage. All staff are helpful, knowledgeable and understanding. And their new vet is awesome!
Rob Bennie
4 Jun 2015
REPORT
☆☆☆☆☆
REPORT
quick friendly service, thorough exam and pinpointed the problem without pushing for unnecessary and costly tests that have made past trips to other vets an expensive proposition.
Debbie Campbell
14 Apr 2015
REPORT
☆☆☆☆☆
REPORT
Our heart felt thanks to Mark Dilday and the staff at Eagle Ridge Veterinary Hospital. Dr Dilday is the kindest, most compassionate vet we have had the good fortune to meet.
Candi Campbell
8 Apr 2015
REPORT
☆☆☆☆☆
REPORT
AWESOME experience !!!!! My gecko needed help and he sure got it from Eagle Ridge ! Friendly staff who genuinely care about animals ... i would DEFINITELY recommend Eagle Ridge Veterinary Hospital... Read More
AWESOME experience !!!!! My gecko needed help and he sure got it from Eagle Ridge ! Friendly staff who genuinely care about animals ... i would DEFINITELY recommend Eagle Ridge Veterinary Hospital .. Read Less
Debbie Baumgarten
11 Mar 2015
REPORT
☆☆☆☆☆
REPORT
Very fast, but very very caring service. Everyone seemed very competent. My dog was quite sick and he was seen right away. Exam, done, treatment put into my hands with good instructions on what to do.
Michele Koehler
24 Aug 2014
REPORT
☆☆☆☆☆
REPORT
Thank you to everybody at Eagle Ridge for treating a cut on Lewis The Dog's foot while we were vacationing on the Sunshine Coast. We were treated with excellent medicinal care and LOVE despite the fac... Read More
Thank you to everybody at Eagle Ridge for treating a cut on Lewis The Dog's foot while we were vacationing on the Sunshine Coast. We were treated with excellent medicinal care and LOVE despite the fact we were visitors. I was touched and impressed with the level of attention and care from everybody - especially since it was late on a Friday night. THANK YOU! Read Less
Cathy Riach
14 Aug 2014
REPORT
☆☆☆☆☆
REPORT
Very professional and dedicated staff. Pleasure to deal with.
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