We have two elder dogs who have had much loved lives. The care being given to them by Drs Heather and Carolyn is superb! We feel that we are truly blessed to have found such a caring team to give our Tess and Theo such thorough and meticulous care as they age. Read Less

Hate leaving bad reviews but in the case I feel I have no other options. My dog was prescribed a medication that apparently can kill her (or make her very sick) if stopped immediately. I was given 10 days of said medication and told to follow up 2 weeks later. Therefore she has been cold turkey for 4 days now. The owner was away on holidays however she said she noticed the prescription and couldn't even give us a follow up call to inform us when she noticed. She simply said "I was hoping Ruby comes for her follow up" When I saw her today I felt that she came into the room prepared to start and argument and rather than getting answers I spent the duration trying to calm her down (raised voice, interrupting me, outright being disrespectful). I was respectful and simply trying to gather information. This was the 4th visit and I find myself having more questions than answers. I was feeling confused and simply looking for a solution. I would not recommend this vet to anyone. The front desk staff have always been friendly but my dog simply did not receive the attention or care she should have from the medical staff. I can go so much more into detail but I feel my point has been made. If it is not an emergency or you are looking for a new vet I recommend seeking help elsewhere. I look forward to building a respectful relationship with another local vet. Read Less

Sorry didnt getto finish my reveiw and dont know how to edit after its been posted.anyway back to what I was saying.so after many years of outrageous bills unanswered questions and meds that i always felt wernt actuslly properly diagnosed to what my ferrets needed.i finally across vallyveiw veterinary hospital. And as my first experience there was unsettling due to a vet whome is know retired and thank goodness because i left after seeing him with my oldest ferret and he wrongly diagnosed him and basically was suggesting to put him to sleep that day and that nothing further could be done to help him. Because he had a tumor in his abdomen..I decided to take my boy home with my heart aching beyond belief.but i wasnt gonna let him go that fast. Causehe wasnt in wny pain and wasnt lacking any life in him.so skip forward a year and i was back at the same vet office with my female ferret with an emergency where it turned out she had kidney stones.and thank my lucky stars she was seen by a differnt vet there.a female vet that was truely amazeing in her work and how she handled my ferret and did amazei g job with the surgery.and was clear with everything.so my boyfriend brought up about our last visit with our other ferret and how he was slowly declining. She was so positive and said no dont go on what u last were told and bring him on in theres definitely hope expecially considering hes still al ìj e and fighting.so we did and after some futher tests and such the results were that he was a diabeticand had retardly low blood suger levels.but that he was defintally treatable with meds and close monitering.i was so thankful and relieved but disgusted that he had to wait and possibly suffer due to that last male vet nolonger caring about the job he was practiceing at only cause he was just about to retire.so he didnt want to be bothered by being complete. And actually finding the problem in anybodys animal. But thank fully we found there other female vet cause sbe has went above and beyond and has worked with us whuch helped keep my ferret alive zo much longer. As well as she would call to check up.on our animalsto make sure everythjng was going smothly and like planned.and made sure all our answers were answered.and aoways always brought every option to the table which haveing in mind that it 2could be financially challenging for us.and was always willing to work it out with w2hatever was chosen..So big big THANK YOU TO all the staff and a special thank u for being so compassionate at what u do..and you have allowed us to feel that we gave everything we could to mischeif in his last little whike on earth..and he left us but we new in our hearts that his last time with us he was under the care of a vet that truely is inspired by work shes dos with the animals she cares for and helps.i would recommend this vet bu hospital anyday to everyone th that needs some compassionate and understanding attention to there animals of all spieces and or sizes..thanks again you guys Read Less