At Central Valley Veterinary Hospital, it is our goal to treat your pet as a valued family member and to help you take the best possible care of it. In keeping with this goal, we place a strong emphasis on preventative medicine in the form of regular wellness visits and vaccinations. We offer specific programs for each species, age group and lifestyle of pet. Our facilities are warm, clean, and up-to-date. We offer an in-hospital lab, x-ray, ultrasound, dental, and laser equipment and comfortable surroundings for your pet with separate dog and cat rooms and in-floor heating in our dog kennels. We are strong on caring, compassion, communication and follow-through. We look forward to seeing you and your best friend soon!
Reviews
Sonja
19 Nov 2024
REPORT
Hi, I write this to beg you not to take your animals here. Dr. Reimer botched my little dog’s surgery and he almost died 36 hours later. I brought him to the animal ER unresponsive. A vet there told m... Read More
Hi, I write this to beg you not to take your animals here. Dr. Reimer botched my little dog’s surgery and he almost died 36 hours later. I brought him to the animal ER unresponsive. A vet there told me that he would be dead by the end of the day unless he undergoes emergency surgery to fix the damage and clean the abdominal cavity. I was told he had 60-70% chance of survival. Thankfully the veterinarians there were able to stabilize him and fix the damage. He had to spend a week in the ER recovering. The cost, including Dr. Reimer’s botched surgery, ended up being close to $12,000. I asked to speak with Dr Reimer but was not allowed. I was told that she kicked me out of the clinic because I was not happy with the care my dog received. Of course I was not happy, she almost killed him. I have been bringing my pets to this clinic for more than a decade to see their long-term vet Dr. Rasmussen, and I had never been anything but polite and respectful. No matter, Dr. Reimer, being one of the clinic owners, simply refused to speak with me and kicked me out. I am beyond offended. As for the costs, I asked the Central Valley Clinic to reimburse me for 1. The botched surgery performed by Dr. Reimer, and 2. the cost of the emergency surgery and the subsequent hospital stay. I got nothing. A hospital manager sent me an email informing me that they accept no fault and financial responsibility. When I brought my dog to the ER I had two choices, either pay or let him die. I wasn’t going to let him die because of what she did. Thank God I had enough room on my credit card to pay, but now I am literally financially ruined. I elected not to pay my property taxes and strata fees so my dog can live. I can not understand how Dr. Reimer can deny fault and financial responsibility for a surgical mistake she made. I beg you to please take your animals somewhere else. Read Less
Cassia S
16 Jul 2018
REPORT
Great hospital with friendly, attentive staff! So glad I brought my pets here for care!
Chris Vickery
18 Jun 2018
REPORT
Highly recommend this veterinary clinic. Staff are extremely friendly knowledgeable and helpful.
Katherine Hind
5 Jun 2018
REPORT
This has been the best vet I have been to. We have Dr. Kathy Rasmussen as our vet and she is so wonderful. She calls to give us results and is great with answering questions. You can tell they truly ... Read More
This has been the best vet I have been to. We have Dr. Kathy Rasmussen as our vet and she is so wonderful. She calls to give us results and is great with answering questions. You can tell they truly care about you and your furbabies. Read Less
Kaitlyn Raisanen
20 Apr 2018
REPORT
My dog like most animals, gets incredibly anxious, nervous, shaking uncontrollably. And fighting to leave. He was so calm and relaxed through out the whole visit. Even when the Dr himself was holding... Read More
My dog like most animals, gets incredibly anxious, nervous, shaking uncontrollably. And fighting to leave. He was so calm and relaxed through out the whole visit. Even when the Dr himself was holding him. He's 12 and has had a fair share of vet visits. And I only wish I had brought him here from the start. I will never go anywhere else. Everyone was incredible there! Read Less
Doug Wilson
9 Dec 2017
REPORT
Great doctors, great staff, great location! Unfortunately all of that does nothing to lessen my dog’s fear of going to the veterinarian.
Cyndi Elcoate
24 Sep 2017
REPORT
This vet is amazing. They truly are all about helping the animal. I would never go anywhere else
Laury Brousseau Tremblay
9 Sep 2017
REPORT
Clearly the best vet in the world! Friendly and patient staff but most of all so professional. Unfortunately I had to move out of town and I have not found a good place like this one for my dog yet :(
Rick Goossen
3 Jun 2017
REPORT
The staff here is very friendly and compassionate. We just got a new puppy recently and they welcomed him with open arms. They also gave us advice (first time pet for us) and literature to help us alo... Read More
The staff here is very friendly and compassionate. We just got a new puppy recently and they welcomed him with open arms. They also gave us advice (first time pet for us) and literature to help us along the way. He had an umbilical hernia repaired and he got neutered at the same time. The following day the clinic followed up to see how the patient was doing, and he was doing extremely well. Dr. Rasmussen and staff have truly found their calling. Read Less
Angela Becker
10 Apr 2017
REPORT
It had been a very long time since we had taken our two cats into a vet and there was no judgement or reprimand just solid good customer service and advice. Would highly recommend this clinic to anyon... Read More
It had been a very long time since we had taken our two cats into a vet and there was no judgement or reprimand just solid good customer service and advice. Would highly recommend this clinic to anyone looking for a great experience for their pets. Read Less
Shadi Morton
21 Mar 2017
REPORT
Amazing service and care. Love this business.
Lj
1 Mar 2017
REPORT
After being a customer for over 12 years, I am appalled that my own vet did not even acknowledge me when I purchased dog food today. I was treated no different than a stranger making a purchase. ($8... Read More
After being a customer for over 12 years, I am appalled that my own vet did not even acknowledge me when I purchased dog food today. I was treated no different than a stranger making a purchase. ($80 dog food) I will no longer do business with them. My dog is 15 years old and has recently been diagnosed with dementia, after expensive testing. You can't tell me that my vet didn't recognize me. A simple nod would have been acceptable, but a caring vet would have at the very least asked how my dog was doing... Clearly, she doesn't care. I can take my business elsewhere. Read Less
Lanamj
23 Feb 2017
REPORT
After being a customer for over 12 years, I am appalled that my own vet did not even acknowledge me when I purchased dog food today. I was treated no different than a stranger making a purchase. ($8... Read More
After being a customer for over 12 years, I am appalled that my own vet did not even acknowledge me when I purchased dog food today. I was treated no different than a stranger making a purchase. ($80 dog food) I will no longer do business with them. My dog is 15 years old and has recently been diagnosed with dementia, after expensive testing. You can't tell me that my vet didn't recognize me. A simple nod would have been acceptable, but a caring vet would have at the very least asked how my dog was doing... Clearly, she doesn't care. I can take my business elsewhere. Read Less
Samantha Trarback
22 Feb 2017
REPORT
Central Valley went above and beyond for my cat. They were able to get her in really quickly thankfully since she was throwing up so badly. They were honest and truthful and optimistic the entire ti... Read More
Central Valley went above and beyond for my cat. They were able to get her in really quickly thankfully since she was throwing up so badly. They were honest and truthful and optimistic the entire time. Instead of jumping to surgery they offered the option of a radiologist to review the xrays and thankfully they did as she didn't need surgery. They also followed up with us a few days later to make sure she was okay and to let us know if she needed to come back to call right away. They made a very scary situation a lot easier. Read Less
Alan Smith
21 Feb 2017
REPORT
Vets are expensive. I get it but CVVH has been stellar! I've spent thousands with my Lab but it's massaged by the great service and empathy. I'm not a troll- I believe in Geri et al...
Rose-Ann Lyons
4 Feb 2017
REPORT
My husband and I recently moved to Kelowna with my Guide Dog, Margie. Margie & I have been a team since September 2014, and we have now teamed up with Central Valley Veterinary Hospital; the sister Ho... Read More
My husband and I recently moved to Kelowna with my Guide Dog, Margie. Margie & I have been a team since September 2014, and we have now teamed up with Central Valley Veterinary Hospital; the sister Hospital to Fairfield Veterinary Hospital. We heard great things about their Veterinary care and I am so happy with the care that Margie has received. Margie just received her shots on Thursday and I love the compassion, caring, and kindness towards my Guide Dog, Margie. Thanks for the great care and amazing understanding of not just of Margie but of her handler when she needs your care. Thank you for all you do with such compassion & kindness. You're an amazing Veterinary Hospital and I thank you for accepting Margie as your patient. I am grateful to have such a great staff looking after my Margie girl. Hugs!! Margie & Rose-Ann Read Less
M Stren
28 Dec 2016
REPORT
The knowledge and professionalism of everyone at Central Valley Veterinary Hospital, always gives me confidence that my best friend is in good hands and will receive excellent care.
Carol Mack
13 Dec 2016
REPORT
Love this place...friendly, knowledgeable, caring staff...my little pup felt right at home!
I highly recommend this vet clinic for all your precious pets needs!
Danielle Gariepy
19 Oct 2016
REPORT
I have one dog Zeus who is a bit of a disaster but loves this vet. They have always taken great care of him. We were there last night because he had hurt himself and everyone was super professional an... Read More
I have one dog Zeus who is a bit of a disaster but loves this vet. They have always taken great care of him. We were there last night because he had hurt himself and everyone was super professional and amazing with him. Read Less
Emmanuella Koenig
23 Aug 2016
REPORT
Very happy with their service. Everyone is caring and helpful. I will recommand them.
Wilf Palaniuk
28 Jun 2016
REPORT
We had a brown Boston Terrier but she passed several months ago. Dr. Gerie was her doctor. Geri was really an awsome doctor. She did alot to keep our Lola alive for and extra year of her life. Dr. Ger... Read More
We had a brown Boston Terrier but she passed several months ago. Dr. Gerie was her doctor. Geri was really an awsome doctor. She did alot to keep our Lola alive for and extra year of her life. Dr. Gerie looked after our puppy all the 11 years that we had her. I would never take her to any other Doctor. The staff at Central Valley Vetrinarian Hospital have real empathy in all that they do. I felt like our Lola was the only dog that was on their mind when we brought Lola to the hospital. When our Lola passed the hospital sent us a sympathy card and all staff signed it. Now that was a tear jerker knowing that they cared so much. If we do get another puppy Dr. Gerie will certainly be our Veternarian Doctor. Thanks Doctor Gerie. Read Less
Amy Litster
15 Jun 2016
REPORT
I have two dogs, one of which seems to have a lot of issues. Central Valley Vet is compassionate and great with my boys! Dr. Geri has been our main vet and is amazing, but everyone in the office is ve... Read More
I have two dogs, one of which seems to have a lot of issues. Central Valley Vet is compassionate and great with my boys! Dr. Geri has been our main vet and is amazing, but everyone in the office is very friendly! I recommend this clinic to anyone who needs a new vet. Read Less
Jaye Lynn Gallagher
22 Oct 2014
REPORT
The staff at Central Valley Veterinary Hospital in Kelowna treated my daughter and I, and our beautiful senior cat, Digger, with such dignity and care. It was an extremely emotional time for us as we... Read More
The staff at Central Valley Veterinary Hospital in Kelowna treated my daughter and I, and our beautiful senior cat, Digger, with such dignity and care. It was an extremely emotional time for us as we were surprised at the diagnosis and we needed to make a decision. Thank you all for the sympathy we received and the time alone with him. Today we received a card and poem from them in recognition of our loss. I highly recommend them as caring, sensitive, and compassionate doctors/staff. Read Less
At Central Valley Veterinary Hospital, it is our goal to treat your pet as a valued family member and to help you take the best possible care of it. In keeping with this goal, we place a strong emphasis on preventative medicine in the form of regular wellness visits and vaccinations. We offer specific programs for each species, age group and lifestyle of pet. Our facilities are warm, clean, and up-to-date. We offer an in-hospital lab, x-ray, ultrasound, dental, and laser equipment and comfortable surroundings for your pet with separate dog and cat rooms and in-floor heating in our dog kennels. We are strong on caring, compassion, communication and follow-through. We look forward to seeing you and your best friend soon!
Hi, I write this to beg you not to take your animals here. Dr. Reimer botched my little dog’s surgery and he almost died 36 hours later. I brought him to the animal ER unresponsive. A vet there told m... Read More
Hi, I write this to beg you not to take your animals here. Dr. Reimer botched my little dog’s surgery and he almost died 36 hours later. I brought him to the animal ER unresponsive. A vet there told me that he would be dead by the end of the day unless he undergoes emergency surgery to fix the damage and clean the abdominal cavity. I was told he had 60-70% chance of survival. Thankfully the veterinarians there were able to stabilize him and fix the damage. He had to spend a week in the ER recovering. The cost, including Dr. Reimer’s botched surgery, ended up being close to $12,000. I asked to speak with Dr Reimer but was not allowed. I was told that she kicked me out of the clinic because I was not happy with the care my dog received. Of course I was not happy, she almost killed him. I have been bringing my pets to this clinic for more than a decade to see their long-term vet Dr. Rasmussen, and I had never been anything but polite and respectful. No matter, Dr. Reimer, being one of the clinic owners, simply refused to speak with me and kicked me out. I am beyond offended. As for the costs, I asked the Central Valley Clinic to reimburse me for 1. The botched surgery performed by Dr. Reimer, and 2. the cost of the emergency surgery and the subsequent hospital stay. I got nothing. A hospital manager sent me an email informing me that they accept no fault and financial responsibility. When I brought my dog to the ER I had two choices, either pay or let him die. I wasn’t going to let him die because of what she did. Thank God I had enough room on my credit card to pay, but now I am literally financially ruined. I elected not to pay my property taxes and strata fees so my dog can live. I can not understand how Dr. Reimer can deny fault and financial responsibility for a surgical mistake she made. I beg you to please take your animals somewhere else. Read Less
Cassia S
16 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Great hospital with friendly, attentive staff! So glad I brought my pets here for care!
Chris Vickery
18 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Highly recommend this veterinary clinic. Staff are extremely friendly knowledgeable and helpful.
Katherine Hind
5 Jun 2018
REPORT
☆☆☆☆☆
REPORT
This has been the best vet I have been to. We have Dr. Kathy Rasmussen as our vet and she is so wonderful. She calls to give us results and is great with answering questions. You can tell they truly ... Read More
This has been the best vet I have been to. We have Dr. Kathy Rasmussen as our vet and she is so wonderful. She calls to give us results and is great with answering questions. You can tell they truly care about you and your furbabies. Read Less
Kaitlyn Raisanen
20 Apr 2018
REPORT
☆☆☆☆☆
REPORT
My dog like most animals, gets incredibly anxious, nervous, shaking uncontrollably. And fighting to leave. He was so calm and relaxed through out the whole visit. Even when the Dr himself was holding... Read More
My dog like most animals, gets incredibly anxious, nervous, shaking uncontrollably. And fighting to leave. He was so calm and relaxed through out the whole visit. Even when the Dr himself was holding him. He's 12 and has had a fair share of vet visits. And I only wish I had brought him here from the start. I will never go anywhere else. Everyone was incredible there! Read Less
Doug Wilson
9 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Great doctors, great staff, great location! Unfortunately all of that does nothing to lessen my dog’s fear of going to the veterinarian.
Cyndi Elcoate
24 Sep 2017
REPORT
☆☆☆☆☆
REPORT
This vet is amazing. They truly are all about helping the animal. I would never go anywhere else
Laury Brousseau Tremblay
9 Sep 2017
REPORT
☆☆☆☆☆
REPORT
Clearly the best vet in the world! Friendly and patient staff but most of all so professional. Unfortunately I had to move out of town and I have not found a good place like this one for my dog yet :(
Rick Goossen
3 Jun 2017
REPORT
☆☆☆☆☆
REPORT
The staff here is very friendly and compassionate. We just got a new puppy recently and they welcomed him with open arms. They also gave us advice (first time pet for us) and literature to help us alo... Read More
The staff here is very friendly and compassionate. We just got a new puppy recently and they welcomed him with open arms. They also gave us advice (first time pet for us) and literature to help us along the way. He had an umbilical hernia repaired and he got neutered at the same time. The following day the clinic followed up to see how the patient was doing, and he was doing extremely well. Dr. Rasmussen and staff have truly found their calling. Read Less
Angela Becker
10 Apr 2017
REPORT
☆☆☆☆☆
REPORT
It had been a very long time since we had taken our two cats into a vet and there was no judgement or reprimand just solid good customer service and advice. Would highly recommend this clinic to anyon... Read More
It had been a very long time since we had taken our two cats into a vet and there was no judgement or reprimand just solid good customer service and advice. Would highly recommend this clinic to anyone looking for a great experience for their pets. Read Less
Shadi Morton
21 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Amazing service and care. Love this business.
Lj
1 Mar 2017
REPORT
☆☆☆☆☆
REPORT
After being a customer for over 12 years, I am appalled that my own vet did not even acknowledge me when I purchased dog food today. I was treated no different than a stranger making a purchase. ($8... Read More
After being a customer for over 12 years, I am appalled that my own vet did not even acknowledge me when I purchased dog food today. I was treated no different than a stranger making a purchase. ($80 dog food) I will no longer do business with them. My dog is 15 years old and has recently been diagnosed with dementia, after expensive testing. You can't tell me that my vet didn't recognize me. A simple nod would have been acceptable, but a caring vet would have at the very least asked how my dog was doing... Clearly, she doesn't care. I can take my business elsewhere. Read Less
Lanamj
23 Feb 2017
REPORT
☆☆☆☆☆
REPORT
After being a customer for over 12 years, I am appalled that my own vet did not even acknowledge me when I purchased dog food today. I was treated no different than a stranger making a purchase. ($8... Read More
After being a customer for over 12 years, I am appalled that my own vet did not even acknowledge me when I purchased dog food today. I was treated no different than a stranger making a purchase. ($80 dog food) I will no longer do business with them. My dog is 15 years old and has recently been diagnosed with dementia, after expensive testing. You can't tell me that my vet didn't recognize me. A simple nod would have been acceptable, but a caring vet would have at the very least asked how my dog was doing... Clearly, she doesn't care. I can take my business elsewhere. Read Less
Samantha Trarback
22 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Central Valley went above and beyond for my cat. They were able to get her in really quickly thankfully since she was throwing up so badly. They were honest and truthful and optimistic the entire ti... Read More
Central Valley went above and beyond for my cat. They were able to get her in really quickly thankfully since she was throwing up so badly. They were honest and truthful and optimistic the entire time. Instead of jumping to surgery they offered the option of a radiologist to review the xrays and thankfully they did as she didn't need surgery. They also followed up with us a few days later to make sure she was okay and to let us know if she needed to come back to call right away. They made a very scary situation a lot easier. Read Less
Alan Smith
21 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Vets are expensive. I get it but CVVH has been stellar! I've spent thousands with my Lab but it's massaged by the great service and empathy. I'm not a troll- I believe in Geri et al...
Rose-Ann Lyons
4 Feb 2017
REPORT
☆☆☆☆☆
REPORT
My husband and I recently moved to Kelowna with my Guide Dog, Margie. Margie & I have been a team since September 2014, and we have now teamed up with Central Valley Veterinary Hospital; the sister Ho... Read More
My husband and I recently moved to Kelowna with my Guide Dog, Margie. Margie & I have been a team since September 2014, and we have now teamed up with Central Valley Veterinary Hospital; the sister Hospital to Fairfield Veterinary Hospital. We heard great things about their Veterinary care and I am so happy with the care that Margie has received. Margie just received her shots on Thursday and I love the compassion, caring, and kindness towards my Guide Dog, Margie. Thanks for the great care and amazing understanding of not just of Margie but of her handler when she needs your care. Thank you for all you do with such compassion & kindness. You're an amazing Veterinary Hospital and I thank you for accepting Margie as your patient. I am grateful to have such a great staff looking after my Margie girl. Hugs!! Margie & Rose-Ann Read Less
M Stren
28 Dec 2016
REPORT
☆☆☆☆☆
REPORT
The knowledge and professionalism of everyone at Central Valley Veterinary Hospital, always gives me confidence that my best friend is in good hands and will receive excellent care.
Carol Mack
13 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Love this place...friendly, knowledgeable, caring staff...my little pup felt right at home!
I highly recommend this vet clinic for all your precious pets needs!
Danielle Gariepy
19 Oct 2016
REPORT
☆☆☆☆☆
REPORT
I have one dog Zeus who is a bit of a disaster but loves this vet. They have always taken great care of him. We were there last night because he had hurt himself and everyone was super professional an... Read More
I have one dog Zeus who is a bit of a disaster but loves this vet. They have always taken great care of him. We were there last night because he had hurt himself and everyone was super professional and amazing with him. Read Less
Emmanuella Koenig
23 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Very happy with their service. Everyone is caring and helpful. I will recommand them.
Wilf Palaniuk
28 Jun 2016
REPORT
☆☆☆☆☆
REPORT
We had a brown Boston Terrier but she passed several months ago. Dr. Gerie was her doctor. Geri was really an awsome doctor. She did alot to keep our Lola alive for and extra year of her life. Dr. Ger... Read More
We had a brown Boston Terrier but she passed several months ago. Dr. Gerie was her doctor. Geri was really an awsome doctor. She did alot to keep our Lola alive for and extra year of her life. Dr. Gerie looked after our puppy all the 11 years that we had her. I would never take her to any other Doctor. The staff at Central Valley Vetrinarian Hospital have real empathy in all that they do. I felt like our Lola was the only dog that was on their mind when we brought Lola to the hospital. When our Lola passed the hospital sent us a sympathy card and all staff signed it. Now that was a tear jerker knowing that they cared so much. If we do get another puppy Dr. Gerie will certainly be our Veternarian Doctor. Thanks Doctor Gerie. Read Less
Amy Litster
15 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I have two dogs, one of which seems to have a lot of issues. Central Valley Vet is compassionate and great with my boys! Dr. Geri has been our main vet and is amazing, but everyone in the office is ve... Read More
I have two dogs, one of which seems to have a lot of issues. Central Valley Vet is compassionate and great with my boys! Dr. Geri has been our main vet and is amazing, but everyone in the office is very friendly! I recommend this clinic to anyone who needs a new vet. Read Less
Jaye Lynn Gallagher
22 Oct 2014
REPORT
☆☆☆☆☆
REPORT
The staff at Central Valley Veterinary Hospital in Kelowna treated my daughter and I, and our beautiful senior cat, Digger, with such dignity and care. It was an extremely emotional time for us as we... Read More
The staff at Central Valley Veterinary Hospital in Kelowna treated my daughter and I, and our beautiful senior cat, Digger, with such dignity and care. It was an extremely emotional time for us as we were surprised at the diagnosis and we needed to make a decision. Thank you all for the sympathy we received and the time alone with him. Today we received a card and poem from them in recognition of our loss. I highly recommend them as caring, sensitive, and compassionate doctors/staff. Read Less