My dog like most animals, gets incredibly anxious, nervous, shaking uncontrollably. And fighting to leave. He was so calm and relaxed through out the whole visit. Even when the Dr himself was holding him. He's 12 and has had a fair share of vet visits. And I only wish I had brought him here from the start. I will never go anywhere else. Everyone was incredible there! Read Less

The staff here is very friendly and compassionate. We just got a new puppy recently and they welcomed him with open arms. They also gave us advice (first time pet for us) and literature to help us along the way. He had an umbilical hernia repaired and he got neutered at the same time. The following day the clinic followed up to see how the patient was doing, and he was doing extremely well. Dr. Rasmussen and staff have truly found their calling. Read Less

It had been a very long time since we had taken our two cats into a vet and there was no judgement or reprimand just solid good customer service and advice. Would highly recommend this clinic to anyone looking for a great experience for their pets. Read Less

After being a customer for over 12 years, I am appalled that my own vet did not even acknowledge me when I purchased dog food today. I was treated no different than a stranger making a purchase. ($80 dog food) I will no longer do business with them. My dog is 15 years old and has recently been diagnosed with dementia, after expensive testing. You can't tell me that my vet didn't recognize me. A simple nod would have been acceptable, but a caring vet would have at the very least asked how my dog was doing... Clearly, she doesn't care. I can take my business elsewhere. Read Less

After being a customer for over 12 years, I am appalled that my own vet did not even acknowledge me when I purchased dog food today. I was treated no different than a stranger making a purchase. ($80 dog food) I will no longer do business with them. My dog is 15 years old and has recently been diagnosed with dementia, after expensive testing. You can't tell me that my vet didn't recognize me. A simple nod would have been acceptable, but a caring vet would have at the very least asked how my dog was doing... Clearly, she doesn't care. I can take my business elsewhere. Read Less

Central Valley went above and beyond for my cat. They were able to get her in really quickly thankfully since she was throwing up so badly. They were honest and truthful and optimistic the entire time. Instead of jumping to surgery they offered the option of a radiologist to review the xrays and thankfully they did as she didn't need surgery. They also followed up with us a few days later to make sure she was okay and to let us know if she needed to come back to call right away. They made a very scary situation a lot easier. Read Less

My husband and I recently moved to Kelowna with my Guide Dog, Margie. Margie & I have been a team since September 2014, and we have now teamed up with Central Valley Veterinary Hospital; the sister Hospital to Fairfield Veterinary Hospital. We heard great things about their Veterinary care and I am so happy with the care that Margie has received. Margie just received her shots on Thursday and I love the compassion, caring, and kindness towards my Guide Dog, Margie. Thanks for the great care and amazing understanding of not just of Margie but of her handler when she needs your care. Thank you for all you do with such compassion & kindness. You're an amazing Veterinary Hospital and I thank you for accepting Margie as your patient. I am grateful to have such a great staff looking after my Margie girl. Hugs!! Margie & Rose-Ann Read Less

I have one dog Zeus who is a bit of a disaster but loves this vet. They have always taken great care of him. We were there last night because he had hurt himself and everyone was super professional and amazing with him. Read Less

We had a brown Boston Terrier but she passed several months ago. Dr. Gerie was her doctor. Geri was really an awsome doctor. She did alot to keep our Lola alive for and extra year of her life. Dr. Gerie looked after our puppy all the 11 years that we had her. I would never take her to any other Doctor. The staff at Central Valley Vetrinarian Hospital have real empathy in all that they do. I felt like our Lola was the only dog that was on their mind when we brought Lola to the hospital. When our Lola passed the hospital sent us a sympathy card and all staff signed it. Now that was a tear jerker knowing that they cared so much. If we do get another puppy Dr. Gerie will certainly be our Veternarian Doctor. Thanks Doctor Gerie. Read Less

I have two dogs, one of which seems to have a lot of issues. Central Valley Vet is compassionate and great with my boys! Dr. Geri has been our main vet and is amazing, but everyone in the office is very friendly! I recommend this clinic to anyone who needs a new vet. Read Less

The staff at Central Valley Veterinary Hospital in Kelowna treated my daughter and I, and our beautiful senior cat, Digger, with such dignity and care. It was an extremely emotional time for us as we were surprised at the diagnosis and we needed to make a decision. Thank you all for the sympathy we received and the time alone with him. Today we received a card and poem from them in recognition of our loss. I highly recommend them as caring, sensitive, and compassionate doctors/staff. Read Less