I am grateful for the care my 11 year old Yorkie received at Pandosy Vet. She has been lethargic and not eating as well with a little cough. All of which was diagnosed with a few tests. She was given a herbal tincture that the doctor prepared, which I Administered with raw honey daily. Within two days of the tincture she is like her old self! Lots of energy and as playful as she was when she was 5! I am so thrilled to have her in such good spirits. If you are needing a vet I highly recommend him, a very kind and compassionate staff and expert Doctor. Read Less

A wonderfully warm place with the most amazing staff! Very easy to book in, and you can tell they really care about all their furry clients! When little Theo broke his leg they were very quick to accommodate him into the schedule, and provided lots of helpful advice for a speedy recovery (plus they fitted him with an extremely stylish cast). I would highly recommend them! Read Less

I've brought my dog Nash there, and have had only good experiences! They love seeing your animal, remember their name (and yours too) and work to make the experience good for you and your pet. Jason answers all my silly questions, and gives me all of the information to make healthy and good choices for my pup. The girls there are also awesome, and super informative. They gave me a lot of good tips on healthy food options for Nash, and raw food alternatives. Couldn't recommend them enough! Read Less

What a great business and great team. We have nothing but great experiences here. Our beagle has had his share of beagle puppy issues and Dr. Jason and his team has been so helpful and upfront with any costs we might incur. We phone them and ask for advice and they do their best to get us in ASAP or avoid the visit if it can be avoided. They are compassionate and personable, we feel lucky to have found them and know they are always just a phone call away. Read Less

5 star all the way. I recently took our new puppy, Ruby, in for her first vet visit since she has become a member of our family and I was very impressed and relieved at the clean/ comfortable environment and level of service provided. The staff was extremely friendly and accommodating and Dr. Jason Rowan was exactly what we hoped for - knowledgeable and professional. Thanks very much and looking forward to our next visit! Read Less

We feel very relieved and grateful for all the expert care our cat Savvy, received from the entire staff at Pandosy Village Veterinary Hospital. This included an emergency procedure that was facilitated in a timely manner. We would recommend this vet to anyone in the Okanagan! Plus they have a fun pet store with all sorts of natural foods and pet products too. Read Less

I am a new puppy owner and unfortunately my little lab Oakley has not had the best start health-wise. Despite the fact that most of our friends have pets, I chose not to ask them for their input on veterinarians and decided to research on my own via the internet and reading testimonials. After reading so many wonderful reviews about Dr. Jason and his team at Pandosy Village Vet Hospital, we decided to visit him a couple days after we brought him home from the breeder's. I cannot say how impressed I am with the amazing service he and his staff have offered. Not only do they provide top notch customer service, they genuinely care about your pet and his well being. I was so impressed with the fact that after popping in to purchase some food and simply having a conversation with their staff about the issues I was still having with Oakley, they called the next day just to see how he was doing (it wasn't even a follow up after an appointment). I've been to a few pet shops in town purchasing various items for my little guy; be it from treats to leashes etc.... Every time a clerk in the pet shop asks who our vet is and I tell them it's Dr. Jason, they reply with a "You're in very good hands" comment :) So happy we chose Pandosy Village Veterinary Hospital! Read Less

Having moved many times, and with dogs who have had their fair share of accidents on top of the increased routine care that toy breeds tend to need as they age, I've been to more than 10 different veterinarians in three provinces over the last eight years. After a great experience trying to find the best place (and fairly priced!) for a dental cleaning for my Italian Greyhound, I switched to Pandosy for all of my dogs' care. I appreciate that they were up front with pricing and what is included, the free estimate didn't feel like a high-pressure sales pitch, and the assessment of her teeth aligned with what I expected and what was found during the cleaning - no surprises. I find the staff there to be knowledgeable and friendly. I have also noticed that they make an effort to know my name and the names of my dogs when I come in. That attention to the big and little things related to customer service make an impact. I also appreciate that they have made an effort to get to know the local dog sport community and even carry Clean Run toys at their store :)Read Less

I have been a client of Pandosy Vet for about 2 years now Dr. Jason, Arnica, Hannah and staff are wonderful and have seen all 4 of my fur babies my boy cat who suffers chronic bladder infections and needs a special diet, my lab who they helped me figure out her numerous food allergies and navigate her extensive separation anxiety, and my recently adopted chihuahuas who came to me with one having suffered a head trauma and needing immediate surgery and the other needing a spay and having some particular personality needs (she is afraid of boys and Dr. Jason has been very wonderful and sensitive to her fears). My animals love a trip to the vet with all the attention (and treats) they dont even remember the poking and prodding It is so wonderful entrusting my fur babies to a family where they treat us like family, I cant even imagine taking my animals anywhere else. Read Less

We've taken our Yorkie Phinn, in for several check ups and shots. Dr Jason also performed Phinn's neutering. I can not recommend this place enough! The staff are so helpful. They take great care with Phinn every time. The facility is lovely, with pleasant waiting rooms. We will continue to use their services! Read Less

Thank you to Dr. Jason and Arnica. Our cat was having issues soiling in the house that started last spring and he gave us great advice and tips on how to change the behaviour. We switched to a different food, a urinary care type, which ended up being less expensive and changed the type of litter we used and it worked great. Highly recommend Jason and his staff. Thanks so much! Read Less

The storefront is great for finding unique, high-quality pet goods! Our dogs are addicted to the dried sardines! We've also visited for veterinary services, and we found that it was a very calm, professional atmosphere! Great service! Read Less

Dr Jason and staff couldn't be more caring and thorough. Love the follow up and the reminders as well. On top of everything else the place is beautiful with tons of unique items to look at and purchase. Our three beloved fur babies always enjoy a visit. Read Less

Very unprofessional staff. Quote one price then increase amount due after the fact. Hannah whom works the front is very two faced. She will tell customers one thing only to turn to her boss to fabricate another story. I understand for Arnica to defend her staff but to be so quick to dismiss your pets care instead of communicating a resolution is very unprofessional. Her lack of customer service skills and inappropriate gestures towards her clients is out right ridiculous. Very sad as a claimed family business there is not one thing about it that our furry family appreciated. On a side note save your self some money most of the holistic foods this vet sells is available at local pet store for a fraction of the cost! Read Less

Very knowledgeable people who truly care about the well being of your pet, I have had a wonderful experience with them in regards to my kitty cat. I felt welcome when coming in to the 'vet' and I know my cat was very welcome, the girls working there put him right at ease and when Moo met Dr. Jason for the first time he actually sat down right in front of him. They say pets can read peoples energy and feelings and I knew Moo was in great hands while he got patched up. I am happy to say Moo is feeling a lot better and if anything may happen in the future god forbid I know exactly where to go!:-) Read Less

A huge thank you to everyone at pandosy village veterinary hospital, especially Dr. Jason. What an incredible place to take a much loved furry companion to. Your space and true love for all animals made everything more comfortable, and your care and empathy during the difficult time with Sofie made everything easier to handle. Thank you for taking care of the both of us yesterday <3 Read Less

Love the fact that Dr Jason makes house calls. Our old boy Gino does not do well at the vets or groomers. Gino actually wags his tail for the Dr and his assistant Hannah. So impressed by the service we have received over the last year. I highly recommend Dr Jason. Read Less

We expected to be completely hammered financially when our dog had a broken tooth. A free estimate told us she could get it pulled and the price was very reasonable. Now she's happy as ever and we knew she was in good hands while going under the knife. Read Less

So glad to have healthy and good quality options for our new kitten. The staff are so friendly and know our little Karmen by name. Thanks to them we were able to help her adjust to her new home after adoption. Read Less

I was worried about my doggie Roxie. So I stopped in an they fit me in right away to fix her up. They did it with such care, I knew they had such a passion and love for animals!! I had the best experience and I would highly recommend anyone that loves there fur baby to stop on in! Hands down best vet in town. Thank you so much for everything you did!! They also have a great selection of treats, food, toys and everything else u can think of for your pet. Read Less

My dog suffered a very sudden onset of sickness while I was travelling out East.Dr. Rowan and staff helped him recover and put my mind at ease by calling me twice daily to inform about the terriers state of health. I do believe that without this clinics intervention my 3 yr. old welsh terriers would have come to an end. I am extremely appreciative of the effort invested on Dr. Rowans part and I am very grateful to him. My dog has come home now and is beginning his steady recovery.Brigitte Miller and Oliver, the terrier Read Less

Zelda and I love visiting Pounce and Hound during our walks. Everyone is so friendly, knowledgeable, and helpful that when we do need to visit for medical purposes we both feel really comfortable and taken care of. Dr. Jason and his team are fantastic and I appreciate that they know her and her history as soon as we walk in the door. We've had a couple of "emergency" incidents in the past couple of months and I always feel that as soon as we show up, Dr. Jason will take care of us without hesitation.Thanks Pandosy Village Veterinary Hospital team! Read Less