We have had very positive experiences with all the vets and assistants. Our cat, Bolo, can be challenging, but everyone has always been kinds and patient with him, and us.
690169016901
27 Mar 2018
REPORT
I had a horrible experience here when I brought my sick and dying 17 year old cat here. I was offered hundreds of dollars in tests when I resisted i was told they could euthanize my cat and I could t... Read More
I had a horrible experience here when I brought my sick and dying 17 year old cat here. I was offered hundreds of dollars in tests when I resisted i was told they could euthanize my cat and I could take his body with me or they could cremated for the same cost, when I hesitated cus i wanted an idea of what they thought was going on with him I was told to make a decision in mins. I told them I would bring my cat elsewhere and then they told me they would not allow me to leave with my cat and they would call the humane society and have him removed. Seriously devastating experience. I took my cat and left and went elsewhere and found compassion and understanding at another vet. Please stay away from here. I understand they use to be very good but judging by my experience and prior posts there is something very wrong happening here. Read Less
Joan Gordon
5 Mar 2018
REPORT
I called Ladysmith vet the other day to ask if they would put down a small bird we found with a broken wing. Their answer was, "We don't do birds!". I asked where their humanity was, same answer, "We ... Read More
I called Ladysmith vet the other day to ask if they would put down a small bird we found with a broken wing. Their answer was, "We don't do birds!". I asked where their humanity was, same answer, "We don't do birds" They suggested I call wildlife which was closed on the weekend. I called our regular vet in Duncan and they said, "Of course, bring in the bird". My husband merely signed a form for the wildlife branch and they put the poor little bird down. This is not the first bad experience I have had with Ladysmith vet clinic. I would never use them and would suggest others consider another vet. If they can't show compassion for a suffering little bird, do you really want them looking after your beloved pet? Read Less
Branden Fisher
8 Dec 2017
REPORT
Very friendly and skilled Vets and techs. I feel more than comfortable leaving my animals care in their hands!
Aisha Alsop
18 Oct 2017
REPORT
A huge thank you to the staff at Ladysmith animal hospital. Your kindness and understanding was very much appreciated during the passing of our cat caramel. Thank you
Gary Cawthorne
18 Feb 2017
REPORT
Both our dogs had their teeth cleaned. They were well taken care of. No work was done without notifying us. The vet spent the time to review one of the x-rays because she had a broken tooth.
Hippy Chick
11 Feb 2017
REPORT
Anna Bulletta
3 Jul 2016
REPORT
Paul Joy
22 Jun 2016
REPORT
I rushed in at 4:45 with Kody who was having a seizure and everyone there stayed after closing time to look after him, and to make sure he was OK to go home. They really took the time to care for him ... Read More
I rushed in at 4:45 with Kody who was having a seizure and everyone there stayed after closing time to look after him, and to make sure he was OK to go home. They really took the time to care for him (and reassure me) even though it was after closing time. Absolutely wonderful caring service. Read Less
Sarah Clarke
22 Apr 2016
REPORT
Kailey Logan
16 Feb 2016
REPORT
Wow, what an amazing experience! Dr.Jerome was outstanding in treating my pet rat Diablo. I seriously cannot get over how positive this experience was, considering Diablo being ill.
The receptionists... Read More
Wow, what an amazing experience! Dr.Jerome was outstanding in treating my pet rat Diablo. I seriously cannot get over how positive this experience was, considering Diablo being ill.
The receptionists were so gentle, kind, caring, and personable. Dr.Jerome was so gentle with Diablo, handled him so kindly, and was so professional. He explained everything very clearly, and reasonings behind it.
If I ever need to see a Veterinarian, this is who I will be going to. In a heart beat.
Thank you Ladysmith Animal Hospital.Read Less
Sandra Hanna
31 Jul 2015
REPORT
I love these guys. . Dr Jerome and all the staff have been amazing with all of our pets. ..
Jennifer Switzer
30 Jul 2015
REPORT
Always there to help and you can never ask too many questions. Would recommend them to anyone, take excellent care of all 4 of our pets.
syb hatton
7 Jul 2015
REPORT
Excellent care and compassion towards both my dogs. Saved my dogs life at the 11th hour! Outstanding care and service
David Jameson
27 Oct 2014
REPORT
We have been taking our dog Rascal to the Ladysmith Animal Hospital for the last 18 months, and they have always been very friendly, helpful, and have provided excellent care. For the past 6 months th... Read More
We have been taking our dog Rascal to the Ladysmith Animal Hospital for the last 18 months, and they have always been very friendly, helpful, and have provided excellent care. For the past 6 months they have been treating a tumour, so we are normally there every week or two and we're extremely happy with the care that they provide. Read Less
We have had very positive experiences with all the vets and assistants. Our cat, Bolo, can be challenging, but everyone has always been kinds and patient with him, and us.
690169016901
27 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I had a horrible experience here when I brought my sick and dying 17 year old cat here. I was offered hundreds of dollars in tests when I resisted i was told they could euthanize my cat and I could t... Read More
I had a horrible experience here when I brought my sick and dying 17 year old cat here. I was offered hundreds of dollars in tests when I resisted i was told they could euthanize my cat and I could take his body with me or they could cremated for the same cost, when I hesitated cus i wanted an idea of what they thought was going on with him I was told to make a decision in mins. I told them I would bring my cat elsewhere and then they told me they would not allow me to leave with my cat and they would call the humane society and have him removed. Seriously devastating experience. I took my cat and left and went elsewhere and found compassion and understanding at another vet. Please stay away from here. I understand they use to be very good but judging by my experience and prior posts there is something very wrong happening here. Read Less
Joan Gordon
5 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I called Ladysmith vet the other day to ask if they would put down a small bird we found with a broken wing. Their answer was, "We don't do birds!". I asked where their humanity was, same answer, "We ... Read More
I called Ladysmith vet the other day to ask if they would put down a small bird we found with a broken wing. Their answer was, "We don't do birds!". I asked where their humanity was, same answer, "We don't do birds" They suggested I call wildlife which was closed on the weekend. I called our regular vet in Duncan and they said, "Of course, bring in the bird". My husband merely signed a form for the wildlife branch and they put the poor little bird down. This is not the first bad experience I have had with Ladysmith vet clinic. I would never use them and would suggest others consider another vet. If they can't show compassion for a suffering little bird, do you really want them looking after your beloved pet? Read Less
Branden Fisher
8 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Very friendly and skilled Vets and techs. I feel more than comfortable leaving my animals care in their hands!
Aisha Alsop
18 Oct 2017
REPORT
☆☆☆☆☆
REPORT
A huge thank you to the staff at Ladysmith animal hospital. Your kindness and understanding was very much appreciated during the passing of our cat caramel. Thank you
Gary Cawthorne
18 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Both our dogs had their teeth cleaned. They were well taken care of. No work was done without notifying us. The vet spent the time to review one of the x-rays because she had a broken tooth.
Hippy Chick
11 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Anna Bulletta
3 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Paul Joy
22 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I rushed in at 4:45 with Kody who was having a seizure and everyone there stayed after closing time to look after him, and to make sure he was OK to go home. They really took the time to care for him ... Read More
I rushed in at 4:45 with Kody who was having a seizure and everyone there stayed after closing time to look after him, and to make sure he was OK to go home. They really took the time to care for him (and reassure me) even though it was after closing time. Absolutely wonderful caring service. Read Less
Sarah Clarke
22 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Kailey Logan
16 Feb 2016
REPORT
☆☆☆☆☆
REPORT
Wow, what an amazing experience! Dr.Jerome was outstanding in treating my pet rat Diablo. I seriously cannot get over how positive this experience was, considering Diablo being ill.
The receptionists... Read More
Wow, what an amazing experience! Dr.Jerome was outstanding in treating my pet rat Diablo. I seriously cannot get over how positive this experience was, considering Diablo being ill.
The receptionists were so gentle, kind, caring, and personable. Dr.Jerome was so gentle with Diablo, handled him so kindly, and was so professional. He explained everything very clearly, and reasonings behind it.
If I ever need to see a Veterinarian, this is who I will be going to. In a heart beat.
Thank you Ladysmith Animal Hospital.Read Less
Sandra Hanna
31 Jul 2015
REPORT
☆☆☆☆☆
REPORT
I love these guys. . Dr Jerome and all the staff have been amazing with all of our pets. ..
Jennifer Switzer
30 Jul 2015
REPORT
☆☆☆☆☆
REPORT
Always there to help and you can never ask too many questions. Would recommend them to anyone, take excellent care of all 4 of our pets.
syb hatton
7 Jul 2015
REPORT
☆☆☆☆☆
REPORT
Excellent care and compassion towards both my dogs. Saved my dogs life at the 11th hour! Outstanding care and service
David Jameson
27 Oct 2014
REPORT
☆☆☆☆☆
REPORT
We have been taking our dog Rascal to the Ladysmith Animal Hospital for the last 18 months, and they have always been very friendly, helpful, and have provided excellent care. For the past 6 months th... Read More
We have been taking our dog Rascal to the Ladysmith Animal Hospital for the last 18 months, and they have always been very friendly, helpful, and have provided excellent care. For the past 6 months they have been treating a tumour, so we are normally there every week or two and we're extremely happy with the care that they provide. Read Less