Apex Animal Hospital

Dr. Rana has been incredibly kind and caring with our dog. These bad reviews are stupid. I'm not reviewing one experience but numerous excellent experiences there. I don't normally review places, but considering the level of care and professionalism we are consistently shown, not to mention the absolute bargain in prices; this review is the least I could do. Thank you Apex! Read Less

Dr Rana and his team at Apex Animal Hospital are spectacular! My cat was hit by a car and had her jaw broken in 4 different places. Another hospital in Vancouver quoted us double the amount that Dr. Rana quoted us for her surgery. He and his team really went above and beyond for my cat, allowing her to stay overnight after her surgery and answering our countless questions about her post-surgery care. It has been months since her surgery and they are still answering questions for us. It is evident how much everyone there cares about the animals with them and my cat is doing great with her newly healed jaw! Really a fantastic vet and team, I would highly recommend them to anyone seeking veterinary care for their beloved pet. Read Less

I could write a book about how very pleased I am to have FINALLY found a pet hospital that I truly trust. Dr. Rana AND his wonderful staff really and truly care about our furry lil loved ones. My baby girl Bella (Balinese kitty) got quite ill over the long weekend, not eating, not drinking and throwing up all over the place. It broke my heart to see her so lethargic;( she could barley keep her big beautiful blue eyes open. I went on line and did my research as far as vets go in our area, and the one that stood out the most was Apex! read all the reviews, watched Dr. Rana's videos and made the decision to call the hospital, they were kind enough to fit Bella in the very next day which I was very grateful for. We were greeted by a wonderful receptionist, then met with the Dr. in practice that day, to my surprise it was not Dr. Rana. But needless to say the wonderful Dr. that was there on Sunday took great care of my Bella, took his time in trying to figure out what was wrong with her, suggested a few tests, gave me some meds to take home for her. He was compassionate, caring and very professional and made me a part of all the she was having done so that I understood the procedures and the remedies to follow. Bella felt a lot better the next day, but was still not quite herself, took her back to the hospital on Tuesday, and were grateful to have met Dr. Rana, he was amazing in terms of breaking down all that he thought might be wrong with her, went over her x-rays with me and suggested one more test that I was open too, for we both needed to find out if she had indeed eaten her plush toys, which was causing her constipation as no meds or an enema were working;( thankfully the final test did not show an abstraction, he made sure that she was hydrated, he and his staff took great care of her while she was there. I am happy to say that today she lost half of her weight in waste and is now back to drinking, eating, and chasing the squirrels in our garden:) You see the reason why I have gone in depth about how wonderful Dr. Rana and his staff are in how well they took care of my baby, is because I have lost two kitties to the Surrey Animal Hospital in Newton! So YES! this was a huge deal for me, for the last two times I took my pets to S.A.H. they ended up dying in their care;( with conflicting explanations as to the cause of my kitties passing! So to have found a Dr. and a hospital that I now KNOW I can trust when it comes to the care of my furry lil baby, I am confident and happy to say that I have. I will tell everyone that I know of about this hospital as so many of us have spent thousands of unnecessary amounts of $$s have shed many tears on furry little babies that would still be with us today, if the people in charge of their care were compassionate enough and cared more about the health of our furry family members than fattening their own pocket books. Do your research before you entrust your pet's care with someone that could potentially take them away from you by not doing thier job! like the so called DR.s at the Surrey Animal Hospital. Mitra Castano Read Less

Dr Rana and his team at Apex Animal Hospital are spectacular! My cat was hit by a car and had her jaw broken in 4 different places. Another hospital in Vancouver quoted us double the amount that Dr. Rana quoted us for her surgery. He and his team really went above and beyond for my cat, allowing her to stay overnight after her surgery and answering our countless questions about her post-surgery care. It has been months since her surgery and they are still answering questions for us. It is evident how much everyone there cares about the animals with them and my cat is doing great with her newly healed jaw! Really a fantastic vet and team, I would highly recommend them to anyone seeking veterinary care for their beloved pet. Read Less

The team at apex were hands down the best team to take care of our cat. She was hit by a car and they were able to take her in a week earlier compared to any other place in vancouver, and also all the other places quoted us double what Apex did. Dr. Rana was a great vet and we could definitely tell we more then just a pay cheque to him, he truly cared about miu miu getting better. 5 stars is truly not enough for the Apex team! Read Less

Dr. Rana is one of the most knowledgeable and hardest working rabbit vets we've ever been to. He will always see a sick animal in need no matter what the hour. His spay/neuter record with our hundreds of rabbits is excellent. Highly recommended. Read Less

I've had the pleasure of visiting the Apex Animal Hospital for 15+ yrs. The entire staff has always been extremely professional . Have always been able to accommodate. .... even on short notice. I trust them completely and have found them to be more than competitive. I certainly will continue to recommend them to anyone that is searching for competent and professional service. Read Less

Let's start off by the first impression.... Recently I adopted a dog and have been researching vets to go to. I call the vet to get his opinion about treatment for heart worms. For one the vet was very rude over the phone. Second he told me "why would you bother adopting a pet with heart worms?" Third he even picked up a personal phone call on his cell phone half way through the conversation. To say the least I was livid and he didn't even care about my situation nor gave any advice. How are you supposed to build your business by treating people this way the first time you call for just a bit of information? I highly suggest not going to this clinic for its poor sense of ethics and human/pet compassion. Worst vet award goes to.... Read Less

I  called to see if they treated chameleons they said yes so I booked an appointment they then called back and bumped me to the next day . In the morning after they booked the appoint they called me and said he wouldn't be in till 10 am I told her I had to work and she said he would try. We brought our chameleon in because his eyes wouldn't open . He was late then looked for 2 seconds and said wet his eyes and he was like call if they don't open in a couple of days . He never asked any back ground info and he never tried to flush the eyes what a waste of time . No bed side manner, he couldn't even fake compassion for the animal.  I would never recommend this vet. Read Less

Unfortunately we have all experienced needing to loose our pets at some time in our lives. As traumatic of an experience as this already is, my experience of loss was mortifying. My best friend and the only real unconditional love was named Jolie. She was beautiful cat that i rescued and took her in as my own after she had been abandoned by her 3rd set of owners who had their house set on fire as a result of combining shady people and shady lifestyles. They simply just leftRead Less

My first good visit with Dr. Rana was when my 10 month old puppy was regurgitating and vomiting for over 1 month. I had seen 2 vets before him and they all wanted to chalk it up to him being a puppy and having "gotten into garbage" or "change the food" etc. One of them said they cannot diagnose pancreatitis (which was my suspicion) with a blood test which I found out was wrong later. These other vets saw my puppy had lost more then 15% of is body weight in 1 month and weren't doing anything to test him!! I was so frustrated with vets that I went stomping into Dr. Rana's office with an attitude and DEMANDED I be taken seriously (I was not a pleasant customer at the start). He was patient and kind and he did all the tests required and found out my 10 month old puppy actually had megaesophagus (A serious issue that requires a specific method of feeding to manage). Now that same puppy is 3 years old and he is doing fantastic because I know what the problem is and how to take care of it (He has a special feeding chair that he has to use).Fast forward to today, I just picked up my 12 year old dog who had some dental work done. She was sneezing blood because canine teeth were infected. Like us, he originally thought it was just going to be a simple removal, but he noticed that there was blood in her nasal area when he was doing the dental work and took an xray to make sure there was no underlying cause for the bleeding. Thankfully she did well and the teeth were removed. But Dr. Rana knew that my husband was out of work and that we were really tight on money, we were afraid we wouldn't be able to afford the payment. He didn't charge us for the initial walk-in, he waived the xray fees, he charged us for less teeth then he had to remove. In the end he really went out of his way to treat the dog in the best possible way and waived more in fee's then we ended up paying for the procedure! I realize that we were an exception and that he wouldn't do this for everyone. But it is a testament to his character that he chose to do a fantastic, thorough job for the dog knowing full well that we could not pay him for everything he deserved to be paid for.I wish I could do more for him then just writing a review. He is a good person, a good vet with a kind heart. Please give him a chance as your choice for a vet. For you and your animals sake. Read Less

I have been taking my pugs to Apex for about 2 years after our regular vet office closed. The staff was always nice except Dr. Rana never had great bedside manners with us. After what he said to me this week I will never step foot into their clinic again. I am out of town and my 18yo daughter is home alone. Our pug got really sick over the holiday long weekend and with nothing being open (I had left a message at Apex) she took him to the emergency clinic. We spent $1060 there (which is CRAZY but that's what emerg fees are like) to get our dog checked, diagnosed, on fluids, and meds. Apex called back and my daughter brought him there yesterday for a check up. (He was in Emerg Monday, yesterday was Wednesday). Dr. Rana calls me and tells me my dog is severely dehydrated and his infection isn't going to get any better unless we admit him over night, get him on fluids, and run a more extensive blood panel. I asked how much this would cost. He tells me $500. I said 'Are you serious?'. I couldn't believe it! Another $500! His response to me is what made me decide never to go to Apex again. He said 'Well it was easy for you to spend $1000 at the emergency clinic but you can't spend $500 here'? At the same time I got a text from my daughter who said our dogs fever is down. He was also starting to drink again. This tells me his antibiotics are working and I'm not even in the medical field. I told Dr. Rana we would be taking our dog out of there. Even if my dog did need another $500 in treatment I would give it to any other vet before giving it to this guy who only wants money whether your pet needs treatment or not. I paid the $29 office fee and my daughter left. I called another vet office to get a second opinion and they said since his fever is gone and he is drinking, watch him over the next 24 hours and if he's not getting any better then bring him in. What a freaking scam artist. Stay away from Apex unless you have a money tree growing in your backyard. Read Less