Central Langley Pet Hospital
Langley, British Columbia
Reviews
Kaitlin Hunter
12 Jul 2018
REPORT
I have been going to this vet for 15+ years with multiple family pets. A long while ago they had a variety of vets who were amazing and caring. Their other staff have been great and friendly.
However...
I have been going to this vet for 15+ years with multiple family pets. A long while ago they had a variety of vets who were amazing and caring. Their other staff have been great and friendly.
However more recently I have found since having my first dog on my own the level of care from Dr. Gibson specifically has declined. Our chocolate lab is an English style lab so her build is shorter and stockier however for 11 years old she is still running and energetic, totally in shape, but every time I take her in for a check up I am shamed for 'over feeding' her when for the last five years she has followed the amount of food they originally suggested. She is happy and healthy which should be the ultimate priority.
As for my puppy, who is now 1, she is a collie mix which are notoriously smart and anxious. Dr. Gibson's first instinct when dealing with her anxiety is to not engage with her and medicate her instead. As a responsible dog-owner I have worked with multiple trainers, including a behaviorist, who all say that she responds to positive energy, not fear. Again when sharing this with Dr. Gibson she refuses to listen to me and instead lectures me and I leave feeling like a terrible owner.
My dogs are my life and they are treated extremely well and I don't appreciate feeling anything but. I have chosen to switch vets for this reason which breaks my heart because we are all known here and our beloved black lab passed away in one of their rooms but I can't subject the fur babies we have now to this negative environment any longer.
Tina Rose
13 Apr 2018
REPORT
This place is a total joke. Their prices are three times the rates of other vets in the area. My senior dog has suffered from allergies his entire life and they kept pushing blood tests, scans, etc. A...
This place is a total joke. Their prices are three times the rates of other vets in the area. My senior dog has suffered from allergies his entire life and they kept pushing blood tests, scans, etc. After spending almost $1000 for visits, antibioitics, shampoos, etc. nothing changed. He's a senior dog for godsakes. They also wanted to charge me $350 for a basic neuter for my puppy. I got it done for $105. 34 at 186 Street Vet Clinic.
Phyllis Wong
15 Aug 2017
REPORT
Took my cats into this hospital for shots and they NEVER informed me about charging me an examination fee. I didn't know until I had to pay and I was wondering why it was so expensive. I wouldn't reco...
Took my cats into this hospital for shots and they NEVER informed me about charging me an examination fee. I didn't know until I had to pay and I was wondering why it was so expensive. I wouldn't recommend going to this hospital.
Isis van Loon
10 Apr 2017
REPORT
Dr. Gibson is an excellent veterinarian. She understands our dogs and gives very good advice and treatment. I recommend her frequently and drive all the way out to Langley to be sure our dogs have the...
Dr. Gibson is an excellent veterinarian. She understands our dogs and gives very good advice and treatment. I recommend her frequently and drive all the way out to Langley to be sure our dogs have the best veterinary care.
Vera Mckee
27 Dec 2016
REPORT
Can't say enough about the Dr. and staff at this Hosp. The caring and empathy is unbelievable. Dr. Gibson and her assistant Anita went over and above their call of duty.On Christmas Eve my dog was dyi...
Can't say enough about the Dr. and staff at this Hosp. The caring and empathy is unbelievable. Dr. Gibson and her assistant Anita went over and above their call of duty.On Christmas Eve my dog was dying, i called them only to find out no one was in the office. The receptionist that answered my call said she wasnt sure if anyone would be able to call us as they are now closed for the hoildays. Within a 1/2 hr. i got a call back from Anita saying they have faxed over Eddy's file to the Emerg. Vet in case we needed to take him there that evening. Sadly Eddy passed away at 1:20am. Dr Gibson made sure he was comfortable with meds as she new it wouldn't be long. Anita called me on Boxing Day to find out how Eddy was and as she expected he had passed.This truley is a clinic with kindness and mercy for all animals. Thank you from the bottom of our hearts, The McKee Family
Jacqueline Goltseker
19 Nov 2016
REPORT
Everyone is incredibly knowledgeable, warm & caring!
Dewno Sol
3 Sep 2016
REPORT
awesome staff! Although I figure they do some unnecessary examinations and charge money. Other than that, they have great staffs and Dr. Gibson is by far the greatest vet I have met.
mcrnjanski1
11 Dec 2015
REPORT
This place is a ABSOLUTE JOKE DONT TAKE YOUR PETS HERE!!! First of all they force you to Nuder your pets and are so pushy (obviously when it's 350-450$ yet we were quoted 500$ for a small Pom lol) re...
This place is a ABSOLUTE JOKE DONT TAKE YOUR PETS HERE!!! First of all they force you to Nuder your pets and are so pushy (obviously when it's 350-450$ yet we were quoted 500$ for a small Pom lol) regardless we used this vet for over year and half now, yesterday my wife bought a bag of our regular dog food for our 2 year old Poneranian, we are well known here, lady at the counter always says "don't worry if you're pet doesn't like it bring it back exchange it it's not a issue we see you guys every week or 2 weeks" . So my wife comes home by accident buying The biggest size pebbles for our small dog couldn't even eat it let alone didn't give us a receipt which was GIVEN TO HER BY THE EMPLOYEE SAYING THIS IS THE BAG YOU NEED. Next morning brought the bag back just looking to exchange same brand for a smaller kibble opened but nothing takin out. Different lady says "absolutely no way that's happening" manager said same thing and not even kindly just absolutely rude about it. They are all about making the sale, they'll tell you that a return is okay with or with out receipt, then once you buy it game over, tried making me buy another 50$ bag of food rather than exchanging like we weRe told originally wasn't an issue. Cancelled my services here, I will be sure to let every single person with pets know this place is a bunch of SCAMMERS
Amanda L
1 Oct 2015
REPORT
I would never go back here again. The people here are friendly, but that's where the positives end.
I went into this clinic with a healthy indoor only kitten just hoping to get information on immuni...
I would never go back here again. The people here are friendly, but that's where the positives end.
I went into this clinic with a healthy indoor only kitten just hoping to get information on immunizations and spaying her. I came out with almost $1300 in quotes for our next two visits including my current visit. They literally threw every type of procedure, immunization, and blood test at me for her. They even recommended my indoor only cat be immunized for rabbis, "just in case an infected bat were to fly into my home and attack her."
After the doctor listed I'm sure everything she could possible think of I asked her what these things would cost me. She told me that "if finances are an issue, she would get her assistant to write me up some quotes." I love my cat but I'm not the type of person who is ok with spending this much money on an animal that has nothing wrong with it. Not only that but just walking through the door is a $68 charge that was charged on all of the appointments I was quoted on the paperwork given to me. I've been charged for visits with other animals, but never more that $40.
If money is not an issue and you don't mind being hosed, then I highly recommend this place, everyone is always smiling.
Chadwick Shine
8 Jul 2015
REPORT
Great service.
Tessa Merriman
5 May 2014
REPORT
The staff here does an outstanding job. They're great with my dog, and know exactly how to put him at ease during visits. I know he's in extremely capable hands here, and receiving the best treatment ...
The staff here does an outstanding job. They're great with my dog, and know exactly how to put him at ease during visits. I know he's in extremely capable hands here, and receiving the best treatment possible.
Eve B
20 Dec 2013
REPORT
The staff at Central Langley Pet Hospital are absolutely fantastic. We're in there quite frequently, my dog had kennel cough, they took him in right away, without having to make an appointment and th...
The staff at Central Langley Pet Hospital are absolutely fantastic. We're in there quite frequently, my dog had kennel cough, they took him in right away, without having to make an appointment and they brought him to a room all by himself, they were great. They've also treated him for a skin rash and it cleared right up. They always check in to see how he is doing. Just a wonderful, caring staff.
Julia Ullyott
30 Aug 2013
REPORT
Just had Murphy at the Central Langley Vet Hospital for his checkup and injections and just have to say how absolutely amazing the staff were. They make you and your pet so welcome and explain everyth...
Just had Murphy at the Central Langley Vet Hospital for his checkup and injections and just have to say how absolutely amazing the staff were. They make you and your pet so welcome and explain everything that needs to be done etc, very reasonably priced and he even came away with his own little backpack filled with treats. Thanks Ladies ; )
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(604) 514-1225
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Central Langley Pet Hospital
Langley, British Columbia
Popular Hours
6a
12p
6p
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Reviews
Kaitlin Hunter
12 Jul 2018
I have been going to this vet for 15+ years with multiple family pets. A long while ago they had a variety of vets who were amazing and caring. Their other staff have been great and friendly.
However...
I have been going to this vet for 15+ years with multiple family pets. A long while ago they had a variety of vets who were amazing and caring. Their other staff have been great and friendly.
However more recently I have found since having my first dog on my own the level of care from Dr. Gibson specifically has declined. Our chocolate lab is an English style lab so her build is shorter and stockier however for 11 years old she is still running and energetic, totally in shape, but every time I take her in for a check up I am shamed for 'over feeding' her when for the last five years she has followed the amount of food they originally suggested. She is happy and healthy which should be the ultimate priority.
As for my puppy, who is now 1, she is a collie mix which are notoriously smart and anxious. Dr. Gibson's first instinct when dealing with her anxiety is to not engage with her and medicate her instead. As a responsible dog-owner I have worked with multiple trainers, including a behaviorist, who all say that she responds to positive energy, not fear. Again when sharing this with Dr. Gibson she refuses to listen to me and instead lectures me and I leave feeling like a terrible owner.
My dogs are my life and they are treated extremely well and I don't appreciate feeling anything but. I have chosen to switch vets for this reason which breaks my heart because we are all known here and our beloved black lab passed away in one of their rooms but I can't subject the fur babies we have now to this negative environment any longer.
Tina Rose
13 Apr 2018
This place is a total joke. Their prices are three times the rates of other vets in the area. My senior dog has suffered from allergies his entire life and they kept pushing blood tests, scans, etc. A...
This place is a total joke. Their prices are three times the rates of other vets in the area. My senior dog has suffered from allergies his entire life and they kept pushing blood tests, scans, etc. After spending almost $1000 for visits, antibioitics, shampoos, etc. nothing changed. He's a senior dog for godsakes. They also wanted to charge me $350 for a basic neuter for my puppy. I got it done for $105. 34 at 186 Street Vet Clinic.
Phyllis Wong
15 Aug 2017
Took my cats into this hospital for shots and they NEVER informed me about charging me an examination fee. I didn't know until I had to pay and I was wondering why it was so expensive. I wouldn't reco...
Took my cats into this hospital for shots and they NEVER informed me about charging me an examination fee. I didn't know until I had to pay and I was wondering why it was so expensive. I wouldn't recommend going to this hospital.
Isis van Loon
10 Apr 2017
Dr. Gibson is an excellent veterinarian. She understands our dogs and gives very good advice and treatment. I recommend her frequently and drive all the way out to Langley to be sure our dogs have the...
Dr. Gibson is an excellent veterinarian. She understands our dogs and gives very good advice and treatment. I recommend her frequently and drive all the way out to Langley to be sure our dogs have the best veterinary care.
Vera Mckee
27 Dec 2016
Can't say enough about the Dr. and staff at this Hosp. The caring and empathy is unbelievable. Dr. Gibson and her assistant Anita went over and above their call of duty.On Christmas Eve my dog was dyi...
Can't say enough about the Dr. and staff at this Hosp. The caring and empathy is unbelievable. Dr. Gibson and her assistant Anita went over and above their call of duty.On Christmas Eve my dog was dying, i called them only to find out no one was in the office. The receptionist that answered my call said she wasnt sure if anyone would be able to call us as they are now closed for the hoildays. Within a 1/2 hr. i got a call back from Anita saying they have faxed over Eddy's file to the Emerg. Vet in case we needed to take him there that evening. Sadly Eddy passed away at 1:20am. Dr Gibson made sure he was comfortable with meds as she new it wouldn't be long. Anita called me on Boxing Day to find out how Eddy was and as she expected he had passed.This truley is a clinic with kindness and mercy for all animals. Thank you from the bottom of our hearts, The McKee Family
Jacqueline Goltseker
19 Nov 2016
Everyone is incredibly knowledgeable, warm & caring!
Dewno Sol
3 Sep 2016
awesome staff! Although I figure they do some unnecessary examinations and charge money. Other than that, they have great staffs and Dr. Gibson is by far the greatest vet I have met.
mcrnjanski1
11 Dec 2015
This place is a ABSOLUTE JOKE DONT TAKE YOUR PETS HERE!!! First of all they force you to Nuder your pets and are so pushy (obviously when it's 350-450$ yet we were quoted 500$ for a small Pom lol) re...
This place is a ABSOLUTE JOKE DONT TAKE YOUR PETS HERE!!! First of all they force you to Nuder your pets and are so pushy (obviously when it's 350-450$ yet we were quoted 500$ for a small Pom lol) regardless we used this vet for over year and half now, yesterday my wife bought a bag of our regular dog food for our 2 year old Poneranian, we are well known here, lady at the counter always says "don't worry if you're pet doesn't like it bring it back exchange it it's not a issue we see you guys every week or 2 weeks" . So my wife comes home by accident buying The biggest size pebbles for our small dog couldn't even eat it let alone didn't give us a receipt which was GIVEN TO HER BY THE EMPLOYEE SAYING THIS IS THE BAG YOU NEED. Next morning brought the bag back just looking to exchange same brand for a smaller kibble opened but nothing takin out. Different lady says "absolutely no way that's happening" manager said same thing and not even kindly just absolutely rude about it. They are all about making the sale, they'll tell you that a return is okay with or with out receipt, then once you buy it game over, tried making me buy another 50$ bag of food rather than exchanging like we weRe told originally wasn't an issue. Cancelled my services here, I will be sure to let every single person with pets know this place is a bunch of SCAMMERS
Amanda L
1 Oct 2015
I would never go back here again. The people here are friendly, but that's where the positives end.
I went into this clinic with a healthy indoor only kitten just hoping to get information on immuni...
I would never go back here again. The people here are friendly, but that's where the positives end.
I went into this clinic with a healthy indoor only kitten just hoping to get information on immunizations and spaying her. I came out with almost $1300 in quotes for our next two visits including my current visit. They literally threw every type of procedure, immunization, and blood test at me for her. They even recommended my indoor only cat be immunized for rabbis, "just in case an infected bat were to fly into my home and attack her."
After the doctor listed I'm sure everything she could possible think of I asked her what these things would cost me. She told me that "if finances are an issue, she would get her assistant to write me up some quotes." I love my cat but I'm not the type of person who is ok with spending this much money on an animal that has nothing wrong with it. Not only that but just walking through the door is a $68 charge that was charged on all of the appointments I was quoted on the paperwork given to me. I've been charged for visits with other animals, but never more that $40.
If money is not an issue and you don't mind being hosed, then I highly recommend this place, everyone is always smiling.
Chadwick Shine
8 Jul 2015
Great service.
Tessa Merriman
5 May 2014
The staff here does an outstanding job. They're great with my dog, and know exactly how to put him at ease during visits. I know he's in extremely capable hands here, and receiving the best treatment ...
The staff here does an outstanding job. They're great with my dog, and know exactly how to put him at ease during visits. I know he's in extremely capable hands here, and receiving the best treatment possible.
Eve B
20 Dec 2013
The staff at Central Langley Pet Hospital are absolutely fantastic. We're in there quite frequently, my dog had kennel cough, they took him in right away, without having to make an appointment and th...
The staff at Central Langley Pet Hospital are absolutely fantastic. We're in there quite frequently, my dog had kennel cough, they took him in right away, without having to make an appointment and they brought him to a room all by himself, they were great. They've also treated him for a skin rash and it cleared right up. They always check in to see how he is doing. Just a wonderful, caring staff.
Julia Ullyott
30 Aug 2013
Just had Murphy at the Central Langley Vet Hospital for his checkup and injections and just have to say how absolutely amazing the staff were. They make you and your pet so welcome and explain everyth...
Just had Murphy at the Central Langley Vet Hospital for his checkup and injections and just have to say how absolutely amazing the staff were. They make you and your pet so welcome and explain everything that needs to be done etc, very reasonably priced and he even came away with his own little backpack filled with treats. Thanks Ladies ; )
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