Took my dog to get neutered here because I had heard lots of rave reviews about Dr. Dolphin from multiple different people. The experience I had here was awful. When I came to pick up my dog they said they didn't give cones after the procedure because "most dogs don't need one"... I had to buy one from PetSmart which wasn't a huge issue, but within 24 hours of having my dog home and following all their care directions it was obvious that he had gotten an infection from the surgery. He was running an extremely high fever as well. I took him in (on a Friday morning) because I was worried and the staff said they were booked solid but could perform "emergency" surgery on Monday morning, and that it would cost upwards of $900 depending on what they needed to do. It's worth noting at this point his surgery site was swollen and filled with blood and pus internally, and was oozing out. Worried I called another local vet (Murrayville Animal Hospital) and the vet said he would take him immediately and perform the surgery as soon as I could get there (He also quoted HALF of what Dolphin was charging). He ended up not needing the surgery and with the procedure (the wall of surgery site had not been reattached properly and that was causing blood to drip into where the scrotum was), medications, and fees I spent less than $250 instead of $900+ and my dog got seen RIGHT AWAY. I believe if I had waited for Dolphin he likely would have gone septic and gotten even worse or even died. They were willing to let my dog go home with a huge mass in his scrotum and a high fever, oozing blood because the soonest they could do an "emergency" surgery was three days later. Read Less

I was nervous at first because they were not my regular vet and wasn't sure of what to expect. They were however top of the list of recommended vets from my vet so that was relieving. I found it to be a great experience. Dr. Dolphin was very nice and polite, very good at explaining everything that he could or would do for my cat as well, going through possible solutions and probable ailments. Heather at the front desk was great too, polite, friendly and knowledgeable. I didn't get the name of the Assistant that was there but she too was great! She was very gentle and very caring, which was great to see. Cheers all around! Read Less