21 Reviews

Head To Tail Veterinary Hospital

Maple Ridge, British Columbia
Reviews
John S
27 Jul 2020
REPORT
They quoted $600-$800 for my dog’s treatment, Haney Animal Hospital quoted $750. We chose them cuz we have been there before and trusted them. However, they charged us $1700+ after treatment which is ... Read More
They quoted $600-$800 for my dog’s treatment, Haney Animal Hospital quoted $750. We chose them cuz we have been there before and trusted them. However, they charged us $1700+ after treatment which is more than double. I can tell that this is NOT a single case from other customer reviews. They have been scamming people to get more money for a while. Read Less
Sharon P.
8 Feb 2019
REPORT
My kitty was beyond misdiagnosed and I was gouged for a ton of money! Went for a second opinion at a fraction of the cost and got to the bottom of things immediately.
Susanne E.
14 Dec 2018
REPORT
Yesterday, we had to make the difficult decision to put our elderly dog to sleep. I called my regular veterinary office, explained that our dog could not stand to go to the bathroom and that she hadn'... Read More
Yesterday, we had to make the difficult decision to put our elderly dog to sleep. I called my regular veterinary office, explained that our dog could not stand to go to the bathroom and that she hadn't peed in about 6 hours and was going to start suffering. Even with this information, they said they had no appointments, and could we come the next day. Again we asked for an appointment that day and were refused. I called Head to Tail, explained the situation, and they said they also had no appointments but put me on hold.  They had checked with the vet who created a new appointment for us that day. They showed kindness and compassion in this awful situation and they had never met me.  The vet was so caring and I am so appreciative they found a way to fit us in. Thank you. Read Less
Melissa Ward
20 Jun 2018
REPORT
I have taken my pets to many vets over the years, this by far is the best vet ever! I never feel like I am being upsold and it's obvious Dr. Namazi has your pets best needs in mind. I would highly rec... Read More
I have taken my pets to many vets over the years, this by far is the best vet ever! I never feel like I am being upsold and it's obvious Dr. Namazi has your pets best needs in mind. I would highly recommend them and will be taking my current pets and future pets there, no question! Read Less
Michelle Firrisi
30 May 2018
REPORT
A great vetinary hospital. I have been a client here for years. Very friendly staff and the Dr's take the time explaining in detail all you need to know about your animal. Very professional, empathic ... Read More
A great vetinary hospital. I have been a client here for years. Very friendly staff and the Dr's take the time explaining in detail all you need to know about your animal. Very professional, empathic and kind staff. Would highly recommend! Read Less
rob b
23 Apr 2018
REPORT
My best friend had to be euthanized last week. The staff were perfect. Everyone was so professional, respectful and genuinely concerned for my daughter and I.Their love of animals has always been read... Read More
My best friend had to be euthanized last week. The staff were perfect. Everyone was so professional, respectful and genuinely concerned for my daughter and I.Their love of animals has always been readily evident. While the situation was awful, I'm happy to call Head To Tail my veterinarian and we will continue to take our pets here for everything they need. Read Less
Cat
18 Apr 2018
REPORT
Dr. Upjohn saw my bearded dragon today and he was very kind and compassionate. The assistants/receptionists were extremely helpful and caring. I will definitely be taking my bearded dragon and any oth... Read More
Dr. Upjohn saw my bearded dragon today and he was very kind and compassionate. The assistants/receptionists were extremely helpful and caring. I will definitely be taking my bearded dragon and any other future animals back here! Read Less
Kim MacKinnon
5 Apr 2018
REPORT
Competent and compassionate people. Did not try and rush the process. They were open on Good Friday
Tania Sargent
19 Mar 2018
REPORT
The entire staff at Head to Tail is so kind and caring. Very happy our dogs see them for care.
Lorraine Montagnon
6 Mar 2018
REPORT
When I was looking for a new vet after moving to BC I found dr. up John fantastic that very down-to-earth I say like a country vet and my baby just loved him to death so I know he's a good one the sta... Read More
When I was looking for a new vet after moving to BC I found dr. up John fantastic that very down-to-earth I say like a country vet and my baby just loved him to death so I know he's a good one the staff is helpful and friendly and caring and I would recommend this office to anyone looking for a good caring veterinarian Read Less
Daria Kosicka
10 Jan 2018
REPORT
Dr. Upjohn is the most sincere, caring, and knowledgeable vet that I have ever entrusted with my bun. I have a senior bun, who needs dental work every three months. Dr. Upjohn is careful and considera... Read More
Dr. Upjohn is the most sincere, caring, and knowledgeable vet that I have ever entrusted with my bun. I have a senior bun, who needs dental work every three months. Dr. Upjohn is careful and considerate with his treatment, adjusting his anesthesia dosage/medication to avoid further risk and to make sure that he recovers out of it quickly. He also takes time to explain how the procedure went. One time, when my bun sustained an injury, and I had to take him to the ER, I emailed Dr. Upjohn with what had happened, and what the ER vet had recommended as treatment. He took the time to call me the next day, on his day off, and speak to me about the course of treatment. A true testament to his character, and how much he cares. The staff at Head to Tail are friendly and helpful as well. Plus, the clinic is really reasonable with pricing. I pay around half what I was paying at a Vancouver clinic. Well worth the drive out to Maple Ridge! Read Less
Mel M.
17 Oct 2017
REPORT
I took my beardie to Dr. Upjohn and him and his staff were friendly, trustworthy and treated my beardie with care. Dr. Upjohn was very good at explaining what he was doing and what he was looking for.... Read More
I took my beardie to Dr. Upjohn and him and his staff were friendly, trustworthy and treated my beardie with care. Dr. Upjohn was very good at explaining what he was doing and what he was looking for. He answered all my questions and I didn't feel like I was being rushed out the door. Very reasonable price and he didn't try to sell me on unnecessary vet procedures/test etc. He educated me and left the decision in my hands. I highly recommend! Read Less
Danielle S.
27 Jul 2017
REPORT
I took my dog in to this vet with my own diagnosis of a bladder infection, and the vet felt her tummy and then took my word for it as a bladder infection and did not even take a temperature:( I was ve... Read More
I took my dog in to this vet with my own diagnosis of a bladder infection, and the vet felt her tummy and then took my word for it as a bladder infection and did not even take a temperature:( I was very disappointed with this and called the vet back to ask why this was not done and the lady on the other end of the phone was very displeased with me voicing my concerns about a temp not being taken.....when I looked on-line for what the vet check would entail, every site stated at temp would be the first thing done.(temperatures always indicate infections)So they sent us on our way with a generic ABX medication and a $110.00 bill!I would NOT recommend this vet for anyone with the outrageous prices and unacceptable check up. Read Less
Graeme Partridge-David
8 Apr 2017
REPORT
They took good care of our dog.
Stuart Mohr
15 Mar 2017
REPORT
We brought our 6 mo kitten in for a neuter and 6 days later he died. It was an infection of the incisions that they had to make because one testicle hadn't dropped. We were given no antibiotics of a... Read More
We brought our 6 mo kitten in for a neuter and 6 days later he died. It was an infection of the incisions that they had to make because one testicle hadn't dropped. We were given no antibiotics of any kind. We had paid $850 for this and of course they won't refund anything. It's just so shocking. Is this a good clinic? Maybe, but we checked with other vets after the fact and they have been saying that it's common to send any pet home with antibiotics after a surgery to fight off infection. I regret not knowing or insisting on this when we picked up our little guy. Read Less
Ryan Erdman
12 Jan 2017
REPORT
Great staff and super vets
Nadina G
31 Dec 2016
REPORT
I was looking for a new vet and got an appointment with Dr. Rebele. My dog was experiencing some redness behind his eye that has a cataract. Dr. Rebele examined his eye and took his eye pressure. He t... Read More
I was looking for a new vet and got an appointment with Dr. Rebele. My dog was experiencing some redness behind his eye that has a cataract. Dr. Rebele examined his eye and took his eye pressure. He told me that my dog has glaucoma and will have to get his eye removed. I was devastated to hear this news. Dr. Rebele had said that he can do the eye removal himself or an eye specialist can do it. I told him that I would like to have a second opinion in order to see if anything can be done to save his eye. I ended up taking my dog to the eye specialist and it turns out that Dr. Rebele was wrong in his diagnosis. MY DOG COULD HAVE LOST HIS EYE BECAUSE OF HIM. I am so grateful that I chose to see a specialist that actually knew what she was talking about instead of this vet because I couldn't imagine putting my dog through losing his eye for no reason. The specialist told me that the eye pressure reading that Dr. Rebele took was way off because of the way he and the vet tech were holding my dog's head. I ended up spending $600 at Head to Tail Vet and the eye specialist because of this vet's wrong diagnosis. To top it off, the receptionist from Head to Tail called a few weeks later to book another appointment for my dog. I told her that I will no longer be bringing my dog in to that location. The receptionist could care less and just said "okay, bye." If you love your pets, DO NOT bring them to Head to Tail... who knows what body parts they will lop off just to make a buck. Read Less
Nad G
31 Dec 2016
REPORT
I was looking for a new vet and got an appointment with Dr. Rebele. My dog was experiencing some redness behind his eye that has a cataract. Dr. Rebele examined his eye and took his eye pressure. He t... Read More
I was looking for a new vet and got an appointment with Dr. Rebele. My dog was experiencing some redness behind his eye that has a cataract. Dr. Rebele examined his eye and took his eye pressure. He told me that my dog has glaucoma and will have to get his eye removed. I was devastated to hear this news. Dr. Rebele had said that he can do the eye removal himself or an eye specialist can do it. I told him that I would like to have a second opinion in order to see if anything can be done to save his eye. I ended up taking my dog to the eye specialist and it turns out that Dr. Rebele was wrong in his diagnosis. MY DOG COULD HAVE LOST HIS EYE BECAUSE OF HIM. I am so grateful that I chose to see a specialist that actually knew what she was talking about instead of this vet because I couldn't imagine putting my dog through losing his eye for no reason. The specialist told me that the eye pressure reading that Dr. Rebele took was way off because of the way he and the vet tech were holding my dog's head. I ended up spending $600 at Head to Tail Vet and the eye specialist because of this vet's wrong diagnosis. To top it off, the receptionist from Head to Tail called a few weeks later to book another appointment for my dog. I told her that I will no longer be bringing my dog in to that location. The receptionist could care less and just said "okay, bye." If you love your pets, DO NOT bring them to Head to Tail... who knows what body parts they will lop off just to make a buck. Read Less
Lisa Taylor
17 Aug 2016
REPORT
Good care. I trust them with my beloved friends. They were compassionate when we lost our young cat to heart failure and our 14 year old dog to lung cancer. I currently entrust my 14 year old feline f... Read More
Good care. I trust them with my beloved friends. They were compassionate when we lost our young cat to heart failure and our 14 year old dog to lung cancer. I currently entrust my 14 year old feline friend to their care, as well as my canine companion. No hesitation to recommend Head to Tail. Read Less
Brianna Christensen
10 Aug 2016
REPORT
Had an excellent experience at this vet hospital. Very helpful and friendly front desk staff. Dr.Stuart was very kind, honest, knowledgeable and forthcoming about the cost of the procedures but also o... Read More
Had an excellent experience at this vet hospital. Very helpful and friendly front desk staff. Dr.Stuart was very kind, honest, knowledgeable and forthcoming about the cost of the procedures but also only recommended what needed to be done. Very happy with our healthier and happier pup! Thank you Head to Tail. Read Less
Taylor K
1 Aug 2016
REPORT
Great staff and helpful veterinarians who take time to listen to customers. They don't charge for the first doctor consultation either. Would definitely recommend.
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Please call
(604) 466-7852
22971 Dewdney Trunk Road
Maple Ridge British Columbia V2X 3K8
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
09:00AM-17:00PM
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Head To Tail Veterinary Hospital

Maple Ridge, British Columbia
(21)
22971 Dewdney Trunk Road
Maple Ridge British Columbia V2X 3K8
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
09:00AM-17:00PM
John S
27 Jul 2020
REPORT
They quoted $600-$800 for my dog’s treatment, Haney Animal Hospital quoted $750. We chose them cuz we have been there before and trusted them. However, they charged us $1700+ after treatment which is ... Read More
They quoted $600-$800 for my dog’s treatment, Haney Animal Hospital quoted $750. We chose them cuz we have been there before and trusted them. However, they charged us $1700+ after treatment which is more than double. I can tell that this is NOT a single case from other customer reviews. They have been scamming people to get more money for a while. Read Less
Sharon P.
8 Feb 2019
REPORT
My kitty was beyond misdiagnosed and I was gouged for a ton of money! Went for a second opinion at a fraction of the cost and got to the bottom of things immediately.
Susanne E.
14 Dec 2018
REPORT
Yesterday, we had to make the difficult decision to put our elderly dog to sleep. I called my regular veterinary office, explained that our dog could not stand to go to the bathroom and that she hadn'... Read More
Yesterday, we had to make the difficult decision to put our elderly dog to sleep. I called my regular veterinary office, explained that our dog could not stand to go to the bathroom and that she hadn't peed in about 6 hours and was going to start suffering. Even with this information, they said they had no appointments, and could we come the next day. Again we asked for an appointment that day and were refused. I called Head to Tail, explained the situation, and they said they also had no appointments but put me on hold.  They had checked with the vet who created a new appointment for us that day. They showed kindness and compassion in this awful situation and they had never met me.  The vet was so caring and I am so appreciative they found a way to fit us in. Thank you. Read Less
Melissa Ward
20 Jun 2018
REPORT
I have taken my pets to many vets over the years, this by far is the best vet ever! I never feel like I am being upsold and it's obvious Dr. Namazi has your pets best needs in mind. I would highly rec... Read More
I have taken my pets to many vets over the years, this by far is the best vet ever! I never feel like I am being upsold and it's obvious Dr. Namazi has your pets best needs in mind. I would highly recommend them and will be taking my current pets and future pets there, no question! Read Less
Michelle Firrisi
30 May 2018
REPORT
A great vetinary hospital. I have been a client here for years. Very friendly staff and the Dr's take the time explaining in detail all you need to know about your animal. Very professional, empathic ... Read More
A great vetinary hospital. I have been a client here for years. Very friendly staff and the Dr's take the time explaining in detail all you need to know about your animal. Very professional, empathic and kind staff. Would highly recommend! Read Less
rob b
23 Apr 2018
REPORT
My best friend had to be euthanized last week. The staff were perfect. Everyone was so professional, respectful and genuinely concerned for my daughter and I.Their love of animals has always been read... Read More
My best friend had to be euthanized last week. The staff were perfect. Everyone was so professional, respectful and genuinely concerned for my daughter and I.Their love of animals has always been readily evident. While the situation was awful, I'm happy to call Head To Tail my veterinarian and we will continue to take our pets here for everything they need. Read Less
Cat
18 Apr 2018
REPORT
Dr. Upjohn saw my bearded dragon today and he was very kind and compassionate. The assistants/receptionists were extremely helpful and caring. I will definitely be taking my bearded dragon and any oth... Read More
Dr. Upjohn saw my bearded dragon today and he was very kind and compassionate. The assistants/receptionists were extremely helpful and caring. I will definitely be taking my bearded dragon and any other future animals back here! Read Less
Kim MacKinnon
5 Apr 2018
REPORT
Competent and compassionate people. Did not try and rush the process. They were open on Good Friday
Tania Sargent
19 Mar 2018
REPORT
The entire staff at Head to Tail is so kind and caring. Very happy our dogs see them for care.
Lorraine Montagnon
6 Mar 2018
REPORT
When I was looking for a new vet after moving to BC I found dr. up John fantastic that very down-to-earth I say like a country vet and my baby just loved him to death so I know he's a good one the sta... Read More
When I was looking for a new vet after moving to BC I found dr. up John fantastic that very down-to-earth I say like a country vet and my baby just loved him to death so I know he's a good one the staff is helpful and friendly and caring and I would recommend this office to anyone looking for a good caring veterinarian Read Less
Daria Kosicka
10 Jan 2018
REPORT
Dr. Upjohn is the most sincere, caring, and knowledgeable vet that I have ever entrusted with my bun. I have a senior bun, who needs dental work every three months. Dr. Upjohn is careful and considera... Read More
Dr. Upjohn is the most sincere, caring, and knowledgeable vet that I have ever entrusted with my bun. I have a senior bun, who needs dental work every three months. Dr. Upjohn is careful and considerate with his treatment, adjusting his anesthesia dosage/medication to avoid further risk and to make sure that he recovers out of it quickly. He also takes time to explain how the procedure went. One time, when my bun sustained an injury, and I had to take him to the ER, I emailed Dr. Upjohn with what had happened, and what the ER vet had recommended as treatment. He took the time to call me the next day, on his day off, and speak to me about the course of treatment. A true testament to his character, and how much he cares. The staff at Head to Tail are friendly and helpful as well. Plus, the clinic is really reasonable with pricing. I pay around half what I was paying at a Vancouver clinic. Well worth the drive out to Maple Ridge! Read Less
Mel M.
17 Oct 2017
REPORT
I took my beardie to Dr. Upjohn and him and his staff were friendly, trustworthy and treated my beardie with care. Dr. Upjohn was very good at explaining what he was doing and what he was looking for.... Read More
I took my beardie to Dr. Upjohn and him and his staff were friendly, trustworthy and treated my beardie with care. Dr. Upjohn was very good at explaining what he was doing and what he was looking for. He answered all my questions and I didn't feel like I was being rushed out the door. Very reasonable price and he didn't try to sell me on unnecessary vet procedures/test etc. He educated me and left the decision in my hands. I highly recommend! Read Less
Danielle S.
27 Jul 2017
REPORT
I took my dog in to this vet with my own diagnosis of a bladder infection, and the vet felt her tummy and then took my word for it as a bladder infection and did not even take a temperature:( I was ve... Read More
I took my dog in to this vet with my own diagnosis of a bladder infection, and the vet felt her tummy and then took my word for it as a bladder infection and did not even take a temperature:( I was very disappointed with this and called the vet back to ask why this was not done and the lady on the other end of the phone was very displeased with me voicing my concerns about a temp not being taken.....when I looked on-line for what the vet check would entail, every site stated at temp would be the first thing done.(temperatures always indicate infections)So they sent us on our way with a generic ABX medication and a $110.00 bill!I would NOT recommend this vet for anyone with the outrageous prices and unacceptable check up. Read Less
Graeme Partridge-David
8 Apr 2017
REPORT
They took good care of our dog.
Stuart Mohr
15 Mar 2017
REPORT
We brought our 6 mo kitten in for a neuter and 6 days later he died. It was an infection of the incisions that they had to make because one testicle hadn't dropped. We were given no antibiotics of a... Read More
We brought our 6 mo kitten in for a neuter and 6 days later he died. It was an infection of the incisions that they had to make because one testicle hadn't dropped. We were given no antibiotics of any kind. We had paid $850 for this and of course they won't refund anything. It's just so shocking. Is this a good clinic? Maybe, but we checked with other vets after the fact and they have been saying that it's common to send any pet home with antibiotics after a surgery to fight off infection. I regret not knowing or insisting on this when we picked up our little guy. Read Less
Ryan Erdman
12 Jan 2017
REPORT
Great staff and super vets
Nadina G
31 Dec 2016
REPORT
I was looking for a new vet and got an appointment with Dr. Rebele. My dog was experiencing some redness behind his eye that has a cataract. Dr. Rebele examined his eye and took his eye pressure. He t... Read More
I was looking for a new vet and got an appointment with Dr. Rebele. My dog was experiencing some redness behind his eye that has a cataract. Dr. Rebele examined his eye and took his eye pressure. He told me that my dog has glaucoma and will have to get his eye removed. I was devastated to hear this news. Dr. Rebele had said that he can do the eye removal himself or an eye specialist can do it. I told him that I would like to have a second opinion in order to see if anything can be done to save his eye. I ended up taking my dog to the eye specialist and it turns out that Dr. Rebele was wrong in his diagnosis. MY DOG COULD HAVE LOST HIS EYE BECAUSE OF HIM. I am so grateful that I chose to see a specialist that actually knew what she was talking about instead of this vet because I couldn't imagine putting my dog through losing his eye for no reason. The specialist told me that the eye pressure reading that Dr. Rebele took was way off because of the way he and the vet tech were holding my dog's head. I ended up spending $600 at Head to Tail Vet and the eye specialist because of this vet's wrong diagnosis. To top it off, the receptionist from Head to Tail called a few weeks later to book another appointment for my dog. I told her that I will no longer be bringing my dog in to that location. The receptionist could care less and just said "okay, bye." If you love your pets, DO NOT bring them to Head to Tail... who knows what body parts they will lop off just to make a buck. Read Less
Nad G
31 Dec 2016
REPORT
I was looking for a new vet and got an appointment with Dr. Rebele. My dog was experiencing some redness behind his eye that has a cataract. Dr. Rebele examined his eye and took his eye pressure. He t... Read More
I was looking for a new vet and got an appointment with Dr. Rebele. My dog was experiencing some redness behind his eye that has a cataract. Dr. Rebele examined his eye and took his eye pressure. He told me that my dog has glaucoma and will have to get his eye removed. I was devastated to hear this news. Dr. Rebele had said that he can do the eye removal himself or an eye specialist can do it. I told him that I would like to have a second opinion in order to see if anything can be done to save his eye. I ended up taking my dog to the eye specialist and it turns out that Dr. Rebele was wrong in his diagnosis. MY DOG COULD HAVE LOST HIS EYE BECAUSE OF HIM. I am so grateful that I chose to see a specialist that actually knew what she was talking about instead of this vet because I couldn't imagine putting my dog through losing his eye for no reason. The specialist told me that the eye pressure reading that Dr. Rebele took was way off because of the way he and the vet tech were holding my dog's head. I ended up spending $600 at Head to Tail Vet and the eye specialist because of this vet's wrong diagnosis. To top it off, the receptionist from Head to Tail called a few weeks later to book another appointment for my dog. I told her that I will no longer be bringing my dog in to that location. The receptionist could care less and just said "okay, bye." If you love your pets, DO NOT bring them to Head to Tail... who knows what body parts they will lop off just to make a buck. Read Less
Lisa Taylor
17 Aug 2016
REPORT
Good care. I trust them with my beloved friends. They were compassionate when we lost our young cat to heart failure and our 14 year old dog to lung cancer. I currently entrust my 14 year old feline f... Read More
Good care. I trust them with my beloved friends. They were compassionate when we lost our young cat to heart failure and our 14 year old dog to lung cancer. I currently entrust my 14 year old feline friend to their care, as well as my canine companion. No hesitation to recommend Head to Tail. Read Less
Brianna Christensen
10 Aug 2016
REPORT
Had an excellent experience at this vet hospital. Very helpful and friendly front desk staff. Dr.Stuart was very kind, honest, knowledgeable and forthcoming about the cost of the procedures but also o... Read More
Had an excellent experience at this vet hospital. Very helpful and friendly front desk staff. Dr.Stuart was very kind, honest, knowledgeable and forthcoming about the cost of the procedures but also only recommended what needed to be done. Very happy with our healthier and happier pup! Thank you Head to Tail. Read Less
Taylor K
1 Aug 2016
REPORT
Great staff and helpful veterinarians who take time to listen to customers. They don't charge for the first doctor consultation either. Would definitely recommend.
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Incorrect information? Let us know