This morning I brought my son’s dwarf hamster in for an appointment because he had mites… the hamster was less than a year old, super healthy, and was well handled. What was supposed to be a routine appointment in which he simply get treatment for mites, instead ended with him being dead, and my son being heartbroken. While the doctor was holding him, he let out a squeak as if he’d been squeezed too hard, then he stopped moving, in which the doctor said “he needs oxygen” and took him out of the room. A minute later the assistant came in saying “he’s crashing”, then 2 minutes later they both came in, the doctor holding him, saying “he’s unfortunately died”…. In less than 5 minutes he went from being alive & healthy, to being dead. While it’s just a hamster, my son was deeply attached and loved his pet. He is already dealing with my younger brothers tragic death Feb 11th, and my cousins death from November. He also was with my dad when my dad died in 2017, and he lost his father a year before that. My son has suffered immense loss in his 16 years, and the very last thing he deserved was to send his beloved pet to a simple vet appointment only for it to die…. I’m not sure what went wrong today, if he was squeezed to hard or just traumatized, but this was not ok…. Read Less

I highly recommend this Vet Hospital, and also highly recommend Laura Gold. My puppy was coughing terribly the other night and we took him to the Emergency Vet Hospital of the Fraser valley (only place open) and they suspected Kennel Cough, gave us cough syrup and sent us home. That night was horrible, our puppy was coughing and hacking stuff up ALL night. I wasn't feeling right about the original diagnosis and took him into to see our regular vet, Laura Gold. Not only did she make time for him that day when she heard his symptoms, but after seeing how sick our dog was she knew right away it was something more then just cough syrup needed. He had pneumonia, and was a very sick puppy. She was so friendly and patient with our puppy (who isn't a fan of body handling) and was extremely informative about what was going on. She personally phoned us later that evening after he was sent home to check on him, and again the following morning, and afternoon. You can tell she really cares about the animals she helps, and it makes a scary situation with your animal better. After her knowledge and treatment and care our puppy is doing so much better in a matter of days. We won't ever take our puppy, or any other animals we have or will have in the future, anywhere else. Read Less

My two dogs have spent a great amount of time here. Between them they've had several illness and surgeries and the staff here has dealt with them all professionally and humanly. Most recently I had to put one of my dogs down and they showed great compassion and understanding. I wouldn't trust my dogs to anyone but Dr. Tremblay. (And Dr. Bedford and Dr. Kocheff are pretty awesome too!). Read Less