Went through a difficult situation with these fine people and hope they are there if we need to do it again. Received a very cherished card after, that I will have at least until I'm gone. A go to vet. Read Less

Came in to this vet after a less than favourable visit to another, albiet 'cheaper' vet in Mission. 10 minutes with the Doctor and I couldn't be more over the moon. Informed the staff that this was my first pet, and the Vet walked me through what I should do as an owner and some bad habits she recommended we break (since the dog was displaying some serious 'spoiled princess' behaviour) and what else we could do to become a confident owner and have a confident pet. I am so happy that I've found such a great, caring place close to home that has reasonable prices for pet care. I've met a handful of the front staff and they are all so wonderfully polite. Read Less

After recently moving to Mission and looking for a vet for my 2, 7 month old Yorkie puppies, I chose MVH because of the good reviews. My experience was nothing like the reviews. I was quoted $235 per puppy for castration and micro-chipping. One puppy had a puppy tooth and a new tooth removed, because it wasn't straight. The other puppy had rear dew claws removed. I paid over $900! The day of the appointment we arrived and waited 40 mins just to drop them off. Whilst waiting I observed the receptionist cleaning up some pee from someone else's dog. She used dirty water, and just kept mopping the floor, it was gross. I expected at least use some disinfectant. 40 mins later, we met the vet, who shoved back her stool across the front paws of one puppy, hurting him. No apology. I should have left at this point. The weigh table had something dirty on it that attracted my dog to keep trying to lick it. Cleanliness is clearly not their forte! One puppy recovered well and is fine now. But 4 weeks later we still have issues with the other puppy. The dressing on the dew claws was bandaged too tightly, and we had to return quite promptly as he was in a lot of discomfort. We rang ahead to let them know we were coming within the next few mins. As we arrived the vet walked past us and drove off. Couple of days later the other vet removed his stitches in his dew claws, told us there was infection and prescribed some antibiotics. We looked after him and tried to help him heal. I don't know what they used on the puppy's coats whilst they were there, but the mats on them both were so bad, we had to clip them both to get rid of the mats. I took a closer look at the dew claws yesterday to see how they were healing and discovered he still has a stitch in there that they missed. I will NEVER use this vet again, I don't have confidence in their competence, abilities, cleanliness, caring nature. I will from now on use another vet. Our experience with them is one never to be repeated. When the puppy cried the receptionist laughed, funny, I haven't heard him cry in pain before or after his visit. 1 star is too many. Read Less