Vca Canada Applecross Animal Hospital

Dr. Lamb is an amazing vet. My cat was declining and my other vet could not help with the issue; except to double his meds. Dr. Lamb took time to speak to cat specialists on her on time. She was able to find a new medication protocol for my cat. Since being on this new protocol; he is doing much, much better. His blood panels are good and he has since put some weight back on. Dr. Lamb checks in via email; which I find is a testament to how much she cares about her patients. Her prices are actually more reasonable then some of the vets we have seen in the area. Staff is friendly, facility is clean Big hug to Julie! Read Less

Applecross Vet is amazing! From the friendly greeting the moment you walk in the door to the vet tech assisting you and really loving Jessie and making her feel safe to the Doctor being ever so gentle and caring. This is the best Vet Clinic in Nanaimo . I would and will always recommend Applecross Vet to everyone. Thank you ladies! Read Less

We are suspicious of Dr. Lambs practice. Her approach is AGGRESSIVE!! And it cost our dog his life. I urge anyone with an older dog not to let Dr. Lamb do the dental surgery. There are specialists in Vancouver that can do this much faster than a vet and please ask your Vet for a referral to a dental specialist for dogs and cats. The specialist comes to the island once a month. We were never given this option by Dr. Lamb and I found out from another Vet that there are options. I'm very upset because last summer when Dr. Lamb had my dog in for dental surgery she didn't take his bad teeth out. During his 1st surgery she called me and told me me "ALL OF THEM NEEDED TO BE REMOVED" She said ALL WERE INFECTED. Then 4 hours later she called and said she can't finish the surgery and suggested re booking him for a 2nd one. I was devastated because I had hoped we could get it over with in 1 surgery. 1 month later during his 2nd surgery she called a couple hours later to tell me his blood pressure dropped and she had to stop the surgery. She had taken 3 good teeth out from the front and said he wasn't fit for future surgery. I transferred his x rays and records to another vet and they examined his x rays from Dr. Lambs office and I found out that Dr. Lamb did not tell me certain things that she should have. The new Vet asked me if I was aware that my dog had a broken off incisor tooth under his right nostril. She asked me if he was sneezing. She said it's dangerous to leave a tooth under the gum like this. The new Vet called Dr. Lamb and Dr. Lamb swore she removed it however she never proved it with a post surgery x ray. It is unethical that she didn't take another x ray. We wonder why he had reoccurring sinus infections in his right nostril where the broken incisor was located following this surgery. The new Vet I started seeing brought things to my attention as well as a specialist in Vancouver both said they only saw 1 , maybe 2 that needed removal and they weren't the ones Dr. Lamb took out. I'm devastated. Dr. Lamb killed our dog. It wasn't long before the infected teeth took over his body. She should be sued. To make matters worse she didn't even offer consolation and no explanation as to why she took good teeth vs rotten. She just charged us, said thank you and good bye. I found out that Dr. Lamb didn't provide the best antibiotic following his surgery either. She used an injection antibiotic that lasts 2 weeks and there is much better ones that can be administered by a small syringe once a day that are better for teeth. She failed our dog. She doesn't deserve to keep her practice. Julia Lamb, why didn't you tell us that our dog had a broken off incisor under his gum? This is the same nasal passage that repeatedly was infected following your surgery. Why didn't you console our family and explain your approach? Taking good teeth from the front that I had been cleaning regularly. You have left us all feeling that you have hidden information. You've left us and many Vets in Nanaimo with unanswered questions. It appears to us that you don't care and we are suspicious of your practice. Read Less

I bring both of my dogs to Applecross and am so grateful for all of the skilled, professional, kind, caring, compassionate and thoughtfulness of all of the staff. We're so lucky to be able to have a place that we trust! Read Less

you will get the best expertise as well as love and support at Applecross. They are there for you as well as for your pet. The vets are the best and the staff is too. So appreciate them and always confident to take Ben when need ber Read Less

We can't say enough about Dr. Lamb and the girls at Applecross! Kevin and myself are brand new fur baby parents and the staff are fantastic. Their service and patience (especially from new parents!) is above and beyond. We would not think of going anywhere else and HIGHLY recommend Applecross Veterinary Hospital. We love the Wellness Plan which I think is an excellent health care plan for your pets. You can see that everyone there loves their jobs and that shows in how they treat your fur babies ~ just like their own. Bentley says "Thank you for taking such good care of me" Read Less

I really feel comfortable calling for help with my elderly dog issues. it seems I need to call once a week lately in order to stabilize my pet and often I speak with Kim Z whom I find is very sincere, amazing knowledge and so patient! Also, Thank you to all staff for your support! I feel welcome here. Read Less

I really feel comfortable calling for help with my elderly dog issues. it seems I need to call once a week lately in order to stabilize my pet and often I speak with Kim Z whom I find is very sincere, amazing knowledge and so patient! Also, Thank you to all staff for your support! I feel welcome here. Read Less

we just moved to Nanaimo from the mainland and my dog had a cist that looked infected. I requested an appointment online and was able to book in with Applecross within 4 days. The next day they called - they had a cancellation and did I want to come in...sweet! I came right in and they were great. the staff were very friendly and took the time to say hi and give my nervous guy some space and treats to feel better. The vet was awesome. she was very caring with him and patient. she gave him some antibiotics and saline and off we went. 2 days later they called to follow up on how he was doing which was super sweet. Then a week later I received a card in the mail (well my dog did) thanking us for joining the clinical. I also heard that they were putting in a marine pool for physiotherapy for the dogs - I was grateful to hear this having a large breed getting into his senior years - might be something we take advantage of! Read Less

With the assistance of Dr Lamb, Dr Wentworth and thier fantastic care, we welcomed three beautiful male yorkies into our family today. A special thank you to kenzie, who was constantly intouch from start of labor to the end and a great comfort to us all. Great staff and service. Read Less

We just had our old dog in about a toe tumour she has. We have never visited this clinic before but wanted a second opinion about how to proceed. Dr Lamb and her staff are very knowledgable and made us feel confident and informed in our decision. Thank you for making us feel welcome. Read Less

So kind , considerate and loving to me and my family when my Ozzie passed over to the rainbow bridge. He had been under their care for years. Can't say enough good things about this clinic. Thank you for making his (and mine ) journey so much easier. Read Less

I'm so thankful for Dr. Lamb and the amazing team at Applecross. Dr. Lamb is very knowledgeable and she was kind, supportive and so caring and loving towards my cat. I am forever grateful to them for their continued care and consideration. Recommend this clinic to anybody looking for a lifelong vet. Read Less

Another huge tremendous thank you to all of the wonderful staff at Applecross! And a huge heartfelt kudos to the amazing service each and every time ! These folks definitely love animals and it shows. Thank you for looking after my lil guy today :) Love becky and Jepedo Read Less

I had a very great experience there today with Dr Norman and the rest of the staff at applecross. They answered all of my questions, they're friendly, and make you feel welcome. I would recommend this office to anyone. :) Read Less