Not bad... Cheaper than certain other clinics....but if you have to return 3 times when you only needed one good visit, are you really saving money.... Depends on your particular circumstances of course. Read Less

Our senior dog was brought to this hospital by a petsmart groomer after they cut his lower eyelid during a usual grooming. We were pretty concerned with his injury due to his age, but the vet gave us good alternative options and he's healed quite well aside from some added issues as a result of the injury.The male vet (sorry I forgot his name) has the most amazing and calm demeanor that our usually skiddish dog, when it comes to vets, was way more submissive and trusting than he's ever been.The receptionists are also nice. I have read some bad reviews about the female vet and though we only dealt with her once, it was very indirect and most of our dealings were with the male vet who is a gem.Would definitely recommend this place :) Read Less

We've been with Dr. Brar since he was in Surrey. He offered affordable animal care for low income families. That same affordability, no pressure atmosphere and true compassion for his patients have seen us through 4 family pets over the years. The best vet clinic hands down. There is no competition. Read Less

I don't know how to thank the people that work here enough. I had my sweet cat for 20 years and having to make the decision that it was time to end her suffering was one of the hardest things I've had to do in my life. On my cat Amber's last day they let me hold her and pet her for as long as I needed to say goodbye, as well as hold her during the time of euthanasia procedure and afterwards until I was ready to let go. The kindness I was shown during this difficult time was beyond normal veterinary work, I never once thought anyone was just doing their job to get paid, every single person I came in contact with was so compassionate towards myself and more importantly my little old lady. Although I wish my cat was still here, and that I'd never had to meet the team at Columbia Veterinary, I couldn't have asked for better people to help her through her final moments. I am immensely grateful for everything. Read Less

I took my dog here several times throughout his life. They did a good job with some things such as nail trimming, neutering and basic checkups. However, when it came to him needing their help the most they completely failed. They requested that i do various different exams, saying they didn't know what it was. I got a random call from one of the Vets asking about how my dog was doing, and to watch out for anything because what he had could be fatal - first time i was told that it could be something serious. So then i take him to the Vet again and did an exam on his stomach. They showed me that there was something off in his stomach and that it could be cancer - or could not be. They gave me medication for him, and said i needed an ultrasound to be 100% sure. Moreover, the day that i book the ultrasound, my dog was very weird and i felt like he was dying. My mother called the Vet right away, only to be put on hold and then told that the Vet was busy, and that he would call us back when he could which would be in about a half and hour. As this was an emergency, we obviously didn't wait and went to an emergency hospital that helped us out. When we found out what he really had, we found out that the Vets were completely off with their diagnosis, and the Doctors there tried everything to make him feel better. However, it was at the point of no return, unfortunately, and i had to let him go as i did not want him to be in anymore pain. Read Less

I can’t say enough about the team at Columbia Square Animal Hospital. Whether it be regular check-ups or emergency visits, they have always responded with personal compassion, timely responsiveness, and excellent medical care to my basset hound Chelsea, making the process of “going to the vet” as pleasant as possible. They are up front about their pricing and I have always found it to be reasonable. They are all very knowledgeable and helpful advocates when it comes to deciding the most appropriate treatments for Chelsea. Chelsea bear always appreciates the warm welcomes and belly rubs she gets there. We would recommend the professionals at Columbia Square Animal Hospital to anyone! Read Less

The star numeration doesn't reflect the majority of times that I have dealt with this clinic. Usually, a 4.5 or 5. However, today was a bad experience with the woman vet. The vet was supposed to call me at 6. I got a phone call at 6:30. Not a big problem but the blunting of emotion from this woman towards the care of my cat was not acceptable. She doesn't even smile and shows one bit of kindness. Why is she a vet?? I don't want to deal with her again. Her male counterparts are good; engage well with both pet and companion/owner, knowledgeable, caring and very intuitive. I feel like I have been thrown to the side of the road and that my cat and I Read Less

I selected this vet because they are conveniently located nearby, and the reviews for the majority seem good. I have only been there 3 times so far for routine vaccinations and follow up as I just relocated but I have a little bit of the "no" feeling. I have a giant breed dog with an amazing disposition and it seems that 2 of the vets there are terrified to get near him despite him exhibiting zero negative behaviors. They stand on the other side of the counter and look at him and ask questions. He needed a leptosporidium shot and deworming and I was concerned he had lost some weight from the relocation. The younger vet with curly hair seemed OK and compassionate despite showing fear of my guy. He gave him some high energy wet food and eased my mind. I went back after a month and The older vet who wears a turban seemed very stand off ish and hardly even touched my dog. Made comment that his weight was still low buy made no. Effort to do a physical i.e inspect his mouth, teeth, physical or even take a temperature yet advised that my pup might have a poorly functioning liver. I took his word for it and got the blood test done and was told I'd have results in 24 to 48 hrs..72 hrs later nothing and I call for a follow up and told results are in and they are busy and will call me back. Long story short... I'm not saying they are bad, but definitely off the ball, and we'll I'd expect at a bare minimum a decent physical exam before recommending a blood panel? My fault, I was so concerned at the time I didn't think of it till in retrospect. Read Less

This vet is super busy & has a very small office area. Sometimes there can be more than 10 people waiting to pay but there is no where to line up... besides that gripe I like the vet's here because they never pressure you to pay for more than your pet needs. The prices are very reasonable as well. I've taken both my cat & dog here serval times - for regular checkups and once for an emergency.My puppy fractured his leg & they took care of him straight away. I had the choice between a splint or surgery with a metal rod to hold his bones in place. I chose to go with the splint which meant I had to take him every few days to get a new one put on. They took great care of my little fella & even decorated his splint with little hearts on Valentines Day. Most of the ladies that answer the phones are very knowledgeable and friendly. There used to be one in particular that wasn't very friendly though, but I believe she doesn't work there anymore. Read Less

The only positive thing I can say is that they were friendly. I brought my beloved senior cat in a month ago when her health was failing. The initial examination seemed rather vague. I was then promised a phone call regarding her blood work. I did not receive a call and only because I followed up did I get the answer. I asked for the results to be emailed to myself and my boyfriend neither one of us received it, I had to follow up again asking for the results which we finally received a week later. We were given very little advice as to what our next steps should be to treat her. I then decided to go to another vet and again had to call them twice to forward the information to the new vet. Read Less

I've been to other vets in Vancouver and they told me I had to spend a lot of money for a bunch of different things for my dog. I went to Columbia square vet for a second opinion and they became my new vet the minute I walked through the door. Dr. Brar is super honest and will take his time with you. He will stay and answer all of your questions until you leave completely happy. I adopted my dog last year and he had bad oral hygiene from his pervious owner. Recently he had to get surgery to get some teeth pulled and cleaned. The entire staff was great during this anxious time! They did a great job with the entire procedure. My dog seemed very comfortable and I was updated throughout all the steps. I always tell anyone that has a pet to come here! You will love it. Read Less

First of all, the doctors didn't bother properly introduce themselves so I don't even know their names. I've talked to two different doctors and one doctor said that my puppy didn't need a blood test and the other said she did. They were extremely rude and unprofessional and didn't show any compassion for my puppy. It was very clear to me that they were not into helping but selling more expensive tests. If you care about your pets, please find a proper vet. I just wasted 1 hour repeating the same thing over and over while they pushed me on selling tests which weren't needed for my puppy. I'm glad that I walked out of there and knowing my puppy deserves to be treated by compassionate, professional vet not some pushy rude sales men. I even had to ask if they were licensed because they didn't seem like they were trained to deal with animals at all. When I asked them for their names and their license numbers they refused to give me that information. Read Less

We are very happy with our experience at Columbia Animal hospital. Our cat was very sick for almost 3 weeks vomiting our Regular Vet could not find the problem, The Vet at Columbia found the problem right away, did the surgery needed and our cat is recovering nicely. Thank you Columbia Animal Hospital for doing your job so well and at such a reasonable cost. Thank you!! Read Less

We moved to Surrey and were looking for a vet that was closer to our new home. A friend (who lives in North Van but goes out of their way to see Dr.Kam) recommended we try Columbia Animal Hospital in New West. I was skeptical about making the trek to New West but figured it was closer than our current vet so I gave it a go.  Boy am I glad I did!  We have a 9-yr old Welsh Terrier who suffers from all sorts of allergies-- food and seasonal. When we brought our dog in, Dr. Kam Brar was able to quickly determine what was wrong, prescribe medication and was super friendly and gentle throughout the process. What I really appreciated was how transparent he was-- he outlined all the costs and procedures and encouraged me to ask questions. Dr. Kam is fantastic!Long vet hours make scheduling appointments easy and convenient. Pricing is incredibly reasonable and care is top notch!Thanks Dr. Kam and team! Read Less

Really appreciated their level of care and communication.My cat had a serious urinary blockage. Everything from quick diagnosis, prompt emergency treatment, referral to the nearest ER after they closed, and explanation of test results was done in a calm, patient, and professional manner. In addition, this is the most compassionate and transparent veterinary office I have visited. We were encouraged to visit our cat and given time alone with him after the emergency procedure. During subsequent examinations, it became clear that Dr. Brar (junior?) cares very much about animals and has a calm and gentle touch. We were e-mailed all test results after they were explained briefly over the phone the next morning. When we came in person that evening to pick up our cat, Dr. Brar took the time to discuss the test results and home care in more detail.Will be coming here for all our veterinary needs. Thank you! Read Less

I brought my dog here when I moved to New West, and am so happy with the care. My dog came in for a checkup, then suddenly needed an overnight stay when she became sick - turned out she's in the early stages of kidney disease. I've found the vets to be super informative and caring with my dog, they always follow up with a phone call and take their time explaining and answering questions. I've also found it really affordable, maybe because my dog was going downtown. It's clean and efficient, and you don't wait long to see a vet. There are always people coming and going with their pets, which to me is a good sign. Plus, they have a really cute office cat you can hang out with while you're waiting. Read Less

I would not recommend this clinic. For these, and other smaller reasons, we will not be bringing our pets back.The first was when we took our cat in for a lion shave in the summer. We didnt expect it to look  100% even, but they did an absolutely horrible job. It was so sloppy, it just looked like they disrespected our animal while he was under sedation. When we asked them about it, their response was "we're not the groomers". Clearly not, but then don't offer the service for $80 a visit.Now, we have had an emergency situation - the website says they're still open for another hour, but apparently they're already starting to close. They won't take him in, and didnt seem to have any sense of urgency when I described the symptoms. Not even the aknowledgement that the symptoms sound bad (and they do). After describing his current condition to another animal hospital, they have comfirmed that it's an emergency and he needs to be taken in asap. I can't even imagine what the repercussions would be if we had left him overnight. It just feels like there is no additional care for the fact that these animals are an extension of your family. I would highly recommend taking your beloved pets elsewhere. Read Less

The doctors are very kind and informative. The reception is sometimes quite rude, not at all like other vet clinics who have been very informative at reception. I'd say the only down side is the customer service at reception - I think they're young kids so have totally no work experience or very little. Most people who call in understandably are just concerned about their pets and may even be in emergency situations so they don't care about customer service so much. They screwed up an appointment 3 times one week and luckily I didn't trust them after the 2nd time's briskness/rudeness and double checked a 3rd time and true enough the reception desk screwed it up twice in the 1st and 2nd times! Thankfully I got in at the time I scheduled for (finally!) after the 3rd time and insisting the 3rd time/3rd phonecall. Read Less

Dropped off my scotish fold 9 month old cat this morning.   Good service, the east indian doctor I delt with, I'm assuming was the dad.  He was more concern about my cats health than his pockets.   He even forgot to mention to charge extra since my cat was in heat.     I mentioned it to him and he said "ok well let's see how she is during the surgery, if there was more bleeding then sure but if she was alright then no charge" .    I have not dealt with them in the passed so can't say anything else.       Cost of spay + everything else came to 160!   Which I was quoted anywhere from 200 (not inclouding meds and cone and etc) up to 500!!!      Cost is not important to me her health does but that's a + for sure, pretty cheapFriendly staff.   But like I said I can't speak about anythin else cuz that's all the exprience I've had with them. Read Less

Brought my dog over because she has been sneezing and gaging. The doctor seemed unsure and suggest that either she has stuff stuck in her throat or allergy. He gave a allergy shot right away. . It wasn't expensive but.... the episodes continues......... I was told to call them back the next morning but I didn't wanted to... due to them always being unsure....then I switched to another clinic where it was canine cough and she's already feeling better. ..I don't want to pay money for guesses.... it is not the first time I have been there but all those other times was minor issues or check ups... but noticed they have a consistent pattern of being unsure...... Read Less

This animal hospital is amazing. We got our dog a year ago and we have been with this vet since. We wanted a vet that was near by that offered reasonable prices and great service. From all the reviews we came across, Columbia Square animal hospital was the best. Prices were always reasonable and they are able to fit us in during emergency situations. You can tell they really care about our dog. They were always able to  give us different options and we never felt pressured into anything. The only reason why we gave them 4/5 is because even though they treated our dog, they failed to tell us the entire reason why he was sick. Read Less

We bring both our cats here, one has been spayed here and came for all her shots. The doctor was great, girls at the front are very friendly and the office was very clean. I would recommend this place for sure. There was one incident before where they sold us the wrong (totally by accident) flea meds for a cat, it was one for a heavy dog. They were very quick to apologize and help us instantly once they were made aware. I will continue to come back here, they made it up to us the quick professional way they dealt with it. Read Less

Dr Brar & Dr. Brar (son) are phenomenal... And work unreal hours! They are there, from morning t'll night, doing their very best to care for your animals. We have an eight-year-old shar pei, whom if you know about shar peis.... Can have her health challenges... From allergies, to ear infections, to lumps and even emergency surgery when another dog decided it wanted to take a bite out of her head... The Brars have always been there for Coda, and we'll be with them until our baby may no longer be with us ( *tear* ). Pricing is reasonable and the care is top quality. Read Less

I was completely non-plussed after my visit here. I had recently adopted an animal and chose this vet as my SPCA provided visit.The vet said the dog was in good health and that there was nothing wrong, even though we'd pointed out that he'd experienced two falls on his right hind leg and when he got up he would favour it and limp for quite some time. He dismissed it and said the dog was fine, ignoring the worn skin from where the dog had been licking his knee. Although he was happy to give the dog a rabies shot...A few days after, we were having a session with a professional dog trainer, she immediately noticed that there was something wrong with this dog's right rear knee.We immediately sought out a second opinion. I went to another vet and discovered that it was in fact soft tissue damage, had a series of x-rays and examinations done, all at my great ($800+) expense.According to the other vet, it was a pre-existing condition.If you love your pet, I would seriously make sure that they either listen to you (as we were clearly ignored) or take your beloved animal elsewhere. Read Less

Outstanding vets - They took care of one of our cats after he had to do a late-night run to the emergency clinic.They have continued to provide excellent care for all of our animals, and have excellent hours and reasonable pricing. Read Less

Pros: Patient  and friendly front-line staff, clean office, easy to get to by transit, there's an office cat :)Cons: Quotes aren't always complete (i.e. you are low-balled), the vet can take a really long time (days) to get back to youOver the years I have taken in many, many stray cats and have been a loyal client of the BCSPCA hospital in Vancouver.  But when we got our new kitty we had moved to Burnaby, so with some trepidation I searched for a new animal clinic.All in all, the first couple of appointments were pricier than I had anticipated, but not outrageously so.  Our girl was a stray and we had zero idea about her history or health.  We had a full blood panel done (at our request, we needed to know what we were dealing with) and the vet gave a good explanation of the results.  It led to another, more expensive, blood test to follow-up on the initial results, but I felt that it was merited.  It should be noted, however, that getting the vet to call back about test results can be a bit of a pain.  Sometimes he calls back in a timely manner, and other times you will wait a couple of days past when the results were supposed to be in and end up calling the office trying to get the results.  It can take a couple of tries (i.e. days) before you get a call-back from the vet.The vet was unable to determine whether she was spayed or not (there was a mark that might have been a scar, but they are so small now it's hard to tell).  We agreed to the wait-and-see approach since no one wants to do unnecessary surgery. Well, a couple of weeks later she of course went into heat!  She was driving us absolutely nuts and we were desperate to get her spayed to stop the madness.  We called in for an appointment and were told that spaying while she is in heat is slightly riskier (though still pretty safe) and would involve a relatively small surcharge.  I don't remember the exact amount, but I think it was around $40.  We agreed to that and made the appointment.Imagine my surprise when I brought her in on the morning of her surgery, fasted and all, and was presented with an estimate that was easily double of what I was quoted over the phone!  There was the surcharge they mentioned, but also extra fees for fluids, painkillers, etc. that they felt were required for the surgery due to her being in heat.  To be clear, there were no complications during her surgery, the pricing was all determined before she went under.I am not sure that if I had been warned in advance of the real price I would have gone ahead with the surgery.  The initial quote and what I was charged differed by AT LEAST $100.  But because I had the cat there, she was already fasted, and I was running short on sleep (due to her constant yowling) I agreed to the surgery.This pricing fiasco alone would have led to a pretty bad review, BUT  the service from the front-line staff following the surgery was awesome.  When we got home, our kitty was a little nightmare and I called in a number of times with various concerns.  The staff was very patient with me and thoughtfully answered all my questions.  I didn't once get the sense that they were feeling impatient with me. This, combined with the fact that my previous experiences here were alright (not stellar, but certainly not bad), led to the 3-star rating. That being said, I will probably be taking my cat somewhere else in the future. Read Less

Ultimately, I'm a loyal City Petcare Hospital in Surrey patient... or at least my dog is. But when I need someone locally, quick, and also reliable? I go see Dr. Brar. I think it's worth saying that he has several other positive reviews that are currently being filtered that are good that are seemingly legitimate to me (after some thorough research). Just click the link below for filtered reviews and type in the captcha. There are a few obviously fake, but many of them seem honest to me.Dr. Brar was very kind and patient with Maya. He gave her a very thorough exam and it didn't break the bank to see him. While we did seek a second opinion, his first opinion ended up being correct. This built some significant trust with me and as a result we will be visiting Dr. Brar more often. Read Less

Excellent and trustworthy vet! He is patient and takes wonderful care of my dogs. They are extremely important to me and I don't trust vets easily after a couple of bad experiences with other clinics but this vet is so calm and is obviously doing it to help animals, not to make a quick buck.The prices are extremely reasonable and very fair. Because my dogs are so tiny the vet will often only charge me for one dog when doing a quick checkup on them. I truly appreciate this as it can add up quickly! He is calm, gentle and friendly with me and my dogs. He talks to me with as much or as little detail as I need and I feel very confident in all of his advice. I highly recommend this vet. Read Less