Hands down the WORST veterinary clinic in BC. If I could rate this 0 stars I really would! There is one doctor on staff for hamsters and he has NO care in the world for animal life and no professional... Read More
Hands down the WORST veterinary clinic in BC. If I could rate this 0 stars I really would! There is one doctor on staff for hamsters and he has NO care in the world for animal life and no professionalism. I took my hamster there for an examination last night around 6:30pm because she had a lump growing on her pelvic area and was losing patches of hair. Of course this isn't normal so I decided to go get her checked out. Upon arriving, I had to wait about an hour and a half because there is only one doctor on staff and he was doing another surgery. When he finally got around to seeing my hamster, he first of all, handled her so roughly although she was in pain, using a napkin to pick her up by the neck to see what was wrong and nearly squishing her as she's screaming. Then he goes on to tell me that they don't perform blood tests, x rays, scans NOTHING to see what's wrong but assumed it was a tumor based on the size and that she needed surgery to have it removed, charging me for the surgery, anesthetic and meds. Wanting to see her out of the pain she was in so badly, I decided to trust his judgement being that he was the professional. He REFUSED to perform it last night after giving me the option to leave her and come back, telling me today that he wasn't going to have time although it is a 24 hour clinic. So I brought her back this afternoon like he suggested and about an hour and a half into surgery, he calls to tell me that she's opened up on the table dying because it's attached to the intestines and he took everything out without consulting me about what was even going on with her. I asked him if she was closed and if he could try to wake her and he tells me no she's still opened up and dying although he put her sleep with the anesthetic, and I can come down so he could better explain. When I get there, He has everything sewn up including a part of her tail and her body dumped in a box as if she was a piece of trash. The NEGLIGENCE of this clinic sickens me to my stomach to know there are doctors running a practice like this with no remorse and no heart for animals. This would've never happened if the necessary precautions were taken. No medical report was given, no exams or scans were done, he could not even tell me what kind of cancer it was or if it was benign or malignant. This doctor, Naresh Patyal, should not be practicing!! Read Less