Vca Canada North Shore Veterinary Clinic stands as an established entity for pet enthusiasts requiring regional veterinary assistance from its North Vancouver location. Pet owners from nearby communities gain access to consistent veterinary services because of the clinic's strategic position in British Columbia. Depending on the case services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations. Vca Canada North Shore Veterinary Clinic establishes an orderly and tranquil environment to reduce stress levels in both pets and their owners. The veterinary team throughout North Vancouver addresses an extensive range of medical requirements including skin and coat concerns dental issues and mobility problems. The clinic demonstrates proficiency in managing urgent health issues such as infections and digestive changes while maintaining its focus on wellness visits and preventive plans. Residents of British Columbia frequently turn to Vca Canada North Shore Veterinary Clinic for assistance with challenging diagnoses and the management of senior pets with chronic conditions. Visitors frequently comment on the clinic’s communication style which stands out as straightforward yet compassionate and easy to follow. Pet owners gain assurance through their decision-making processes regarding their animals. A significant number of clients continue to return over many years because they mention the consistent service they receive and the trust they have built over time. The veterinary staff possesses knowledge of both straightforward and intricate topics which enables them to effectively guide long-term care. Vca Canada North Shore Veterinary Clinic experiences ongoing expansion due to increasing numbers of pet owners relocating to North Vancouver and seeking nearby veterinary services. The clinic's involvement with the local pet community establishes a network promoting responsible ownership alongside attentive animal care. British Columbia continues to serve as a dependable option for veterinary practitioners looking to establish their careers while offering both standard and emergency animal care services. The presence of Vca Canada North Shore Veterinary Clinic offers a valued resource to pet owners throughout North Vancouver and adjacent regions within British Columbia. The necessity for transparent, empathetic, and reliable veterinary care remains constant from those new pet owners who seek guidance to established clients handling unique medical conditions. This practice serves as a vital mechanism for community role fulfillment.
Services
Rehabilitation
Surgery
Reviews
Leora Z.
7 Jul 2019
REPORT
I have been taking my 2 dogs to North Shore Veterinary Clinic for about 2 years. I have a 3-year-old lab/pit cross and a 4 lb. Yorkie. We have seen 2 of the vets. Both were wonderful, caring, compe... Read More
I have been taking my 2 dogs to North Shore Veterinary Clinic for about 2 years. I have a 3-year-old lab/pit cross and a 4 lb. Yorkie. We have seen 2 of the vets. Both were wonderful, caring, competent and gentle. The vet techs and office staff are warm, welcoming and helpful.I've noted a couple of reviews complaining about this clinic's pricing but they are more reasonable than my previous vet. One of my dogs requires a prescription diet. Her food costs 25% less at North Shore than it did at my previous veterinary clinic.I trust these folks. They listen carefully to my concerns, they respect the knowledge I have and take what I say seriously. I highly recommend North Shore Veterinary Clinic. Read Less
Cheryl M.
25 Sep 2018
REPORT
I come to this clinic to buy cat food - the staff are all pleasant, and having been a pet owner for 40 years I'd like to say something. A few of the reviews here are clearly laughable. This isthe pro... Read More
I come to this clinic to buy cat food - the staff are all pleasant, and having been a pet owner for 40 years I'd like to say something. A few of the reviews here are clearly laughable. This isthe problem with social media - anybody can say anythingand so many people are just hanging on to every word as if it were gold.#1 - someone 'in law for many years' who had any legal credentials is unlikely to say 'I'd sue their sorry asses".Instead you come across as an ignorant person, and likely to not approach an emotional situation with common sense.#2 - to the reviewer who called the vet tech a 'nurse' who had to give a pill to her recalcitrant Yorkshire: A lot of dogsdon't like pills. How else would you like your Yorkshire terrierto have the pill? Come on! Vet techs go into their field because they love animals - that's why they choose it as aprofession. And it is a profession - serving the animals isfar easier than serving owners who expect the impossible to happen. Your hesitant Yorkie is not about to have its neckbroken - you only appear hysterical when you post commentslike that. Vets aren't perfect, and being a dog (and cat) lover, I see nothing wrong with prying a dog's mouth open to give it a pill. The dog forgets it in 1 minute, and the most important thing, the medication is allowed to exert it's therapeutic affects. It's better than letting the dog suffer and bemoan how cruel life is. I think you need to get a reality check. Read Less
Rosalind D.
18 Jun 2018
REPORT
Don't even park - drive away as quickly as you can - immoral to charge me over $1,000 for an IV for my dying dog when he should have been euthanized immediately - I asked the other lady vet 6 months a... Read More
Don't even park - drive away as quickly as you can - immoral to charge me over $1,000 for an IV for my dying dog when he should have been euthanized immediately - I asked the other lady vet 6 months ago whether it was time to put him down and she said he wasn't ready yet so he continued to suffer - I have worked in law for over 40 years - they are fortunate I am not suing their sorry asses - unbelievable- then to say "have a nice day" at the end of the phone call when the vet knew my precious dog was dead - and to add insult to injury I paid another vet hospital to put him down Read Less
Brett Johnson
13 Jun 2018
REPORT
Really good service. I got call-backs. They told me what the options were. I got a reminder call. I sorta wish the medical system worked more like this.
Ashley Hogg
17 Apr 2018
REPORT
Friendly and compassionate staff. Great with cats.
Kim Nohr
8 Mar 2018
REPORT
These people love animals and it shows. We come here for our cats and they are always so gentle and caring with them. They have amazing customer service skills. I have never had a vet walk me through ... Read More
These people love animals and it shows. We come here for our cats and they are always so gentle and caring with them. They have amazing customer service skills. I have never had a vet walk me through the treatment plan like the one I've had here.
I would recommend them to everyone. Read Less
Paolo Fabri
19 Feb 2018
REPORT
Great staff, great doctors and fantastic facilities. Took us a very long time to find a vet clinic we were happy with after me moved here and we struck gold.
selfishjesus
18 Feb 2018
REPORT
We've been taking our pets to this clinic for about a year now. They have since renovated the clinic to make it bigger and more modern. Looks really nice. They staff is really friendly and helpful. Th... Read More
We've been taking our pets to this clinic for about a year now. They have since renovated the clinic to make it bigger and more modern. Looks really nice. They staff is really friendly and helpful. They're really nice with our pets. Read Less
Jaclyn Delacroix
9 Jan 2018
REPORT
Fantastic vet clinic, the vets and staff are always informative and helpful. One of our cats was quite ill (kidney disease) and they have been very supportive through the process.
Sheila H.
2 Nov 2017
REPORT
Please do not go here. It must be more about the welfare of the animal than the money generated. A wonderful website that was very helpful to me was 2nd Chance by Ron Hines. If you are a pet owner,... Read More
Please do not go here. It must be more about the welfare of the animal than the money generated. A wonderful website that was very helpful to me was 2nd Chance by Ron Hines. If you are a pet owner, put that on your desktop. You will use it many times I promise. Without this website I probably would have agreed to 3 different tests, 3 different drugs, x-ray, ultrasound and a 3 night hospital stay. Two tests had been completed by the time I deciphered the geriatric panel using the 2nd chance website. When I spoke to the vet and said that my dog had stage 2 kidney failure she corrected me and said actually stage 4. My wonderful dog died in less than a week so I question the motivation of doing all the tests as she already knew he was terminal. Sadly the veterinary profession has a poor reputation but there are very caring ones out there. Please do your research. I feel that I let my beautiful dog down by not doing mine. Read Less
Rebecca L.
6 Sep 2017
REPORT
My dog is fearful and aggressive with strangers but the team here was very accommodating and gave me options to help lower my pups stress levels prior to having an exam and vaccination done. I really ... Read More
My dog is fearful and aggressive with strangers but the team here was very accommodating and gave me options to help lower my pups stress levels prior to having an exam and vaccination done. I really appreciated their patience!For an exam and a rabies vaccine it came to $90. Definitely on the steep side as I think this is $10-$30 more than some other clinics but if they're willing to spend 30 min with him to wait for him to calm down then I guess it's money spent for less stress and headache for me! Read Less
Stefan L.
18 May 2017
REPORT
A friend of mine highly recommended this clinic and it worked for him because he has pet insurance. Unfortunately I wasn't impressed with the recommended amount of additional tests for my dog. After t... Read More
A friend of mine highly recommended this clinic and it worked for him because he has pet insurance. Unfortunately I wasn't impressed with the recommended amount of additional tests for my dog. After the initial blood test, the clinic recommended a follow-up test a week later. They were willing to give me a discount but I didn't proceed. My impression is they care about the pets but they care more about the $$$. After all it is a business but it has to be affordable for regular non insured people. I give them an average review because of this. We had our vet previously in Kamloops. Not only did they care tremendously about your pet, they were never out to gouge customers, took extra time and never overbilled you. Read Less
Linette MacNeil
8 Feb 2017
REPORT
Took great care of my dog, and took him in without an appointment.
Matthew Chan
21 Jul 2016
REPORT
Fantastic clinic, wonderful staff.
I can always rely on the veterinarians here for good honest advice.
All I can say to other pet owners is invest in good pet insurance that offers Preventative or W... Read More
Fantastic clinic, wonderful staff.
I can always rely on the veterinarians here for good honest advice.
All I can say to other pet owners is invest in good pet insurance that offers Preventative or Wellness based coverage that will help cover the costs for diagnostics IE imaging, blood work, urine analysis, stool examination; vaccinations, and dental. The cost is comparable to our health insurance, but it's good coverage.
North Shore Veterinary Clinic does not do direct billing; however, they usually have the insurance forms printed out and will fax the claim/receipt for you. It is an absolutely wonderful clinic. :) Read Less
Heidi Morgan
9 Jul 2016
REPORT
They are very accommodating and took my kitty in to be checked out on a moments notice, in between their appointments. Because they didn't have an appointment available. It was clear to me that they p... Read More
They are very accommodating and took my kitty in to be checked out on a moments notice, in between their appointments. Because they didn't have an appointment available. It was clear to me that they put the needs of our furry friends above the convenience of their work day.
They have all been very caring in my experience so far. Based on my experience of 3 other vets on the North Shore, I wouldn't trust my girls with anyone else now.
I also appreciate that they don't shame you when you simply want to be clear on what the expense will be, as other vets have done on the North Shore. Of course my animals come first AND I want to know what I'll be looking at.
Also and this is big: they are partnered with VOKRA (Vancouver Orphan Kitten Rescue Association) and I believe subsidize the costs of shots, spaying/neutering etc. Respect!Read Less
San Y.
27 Jun 2016
REPORT
I took my sick yorkie yesterday to treat her eye infection. The veterinarian doctor checked my dog for about 10 min. Rarely mentioning about the eye infection, this person started to elaborate about d... Read More
I took my sick yorkie yesterday to treat her eye infection. The veterinarian doctor checked my dog for about 10 min. Rarely mentioning about the eye infection, this person started to elaborate about dangers of fleas, and sold a pill for $50 per pc which has nothing to do with my visit or my dog. She called this heavyweight champ. nurse to feed my dog a worm killer pill. This nurse started to wrestle with my listless 3kg. Yorkie to push the pill into my dog's mouth, holding her neck to the point of breaking it. After failing opening my dog's mouth, she asked " Do you mind If I take this dog to another room?" Read Less
Rob M.
6 Jun 2016
REPORT
Took all 3 of our dogs to be seen here. They were very accommodating in spreading out the appts (2 at same time & the 3 half an hour later). We had the same vet, Dr Sang, she was very good with all ... Read More
Took all 3 of our dogs to be seen here. They were very accommodating in spreading out the appts (2 at same time & the 3 half an hour later). We had the same vet, Dr Sang, she was very good with all 3 of our bully breeds (an American Staffordshire Terrier, an American Bully & an American Pitbull Terrier). Before their exam she asked if there were any concerns. She addressed my concerns during her assessment & suggested options. Billing was very straight forward, only what I asked for was on the bill & it was all labelled correspondingly. Fees were the same for all 3 dogs. Only difference was on the medication charge for the dewormer as one received a diffident dosage & her meds weren't as much as the other 2. The front desk staff was helpful in weighing & providing the medication clearly marked as to not mix them up between the 3 dogs. Read Less
Logan Jameson
18 May 2016
REPORT
My three dogs are patients at North Shore Veterinary Clinic and they have always received good care and I have received polite and professional service. I normally see Dr.Gorrie and Dr.Clement and bo... Read More
My three dogs are patients at North Shore Veterinary Clinic and they have always received good care and I have received polite and professional service. I normally see Dr.Gorrie and Dr.Clement and both are wonderful veterinarians. Read Less
Erica Clarke
22 Apr 2016
REPORT
Excellent customer service! Sally was very comfortable with the vet who addressed my concerns and gave me options in treatment. Very clean and FREE coffee while you wait! Felt reassured after our ap... Read More
Excellent customer service! Sally was very comfortable with the vet who addressed my concerns and gave me options in treatment. Very clean and FREE coffee while you wait! Felt reassured after our appointment. Highly recommend them! Read Less
Geordie C.
27 Feb 2016
REPORT
They aren't upfront with extra charges. Each visit for both of my dogs ends with different charges for the same operations each time. Their consultation charge is bogus. 75$ to stick a thermometer up ... Read More
They aren't upfront with extra charges. Each visit for both of my dogs ends with different charges for the same operations each time. Their consultation charge is bogus. 75$ to stick a thermometer up the dogs butt. Awesome thanx for asking if I even wanted it. They just charge first and don't regard the owners wishes whatsoever. DONT GIVE THEM YOUR BUSINESS. They are crooks. Read Less
Al J.
16 Nov 2015
REPORT
I'm so thankful that I did my research prior to taking my 8 year old pup to the clinic. I wanted to ensure I found a place with top notch DR's and excellent staff! This Vet clinic definitely exceeds a... Read More
I'm so thankful that I did my research prior to taking my 8 year old pup to the clinic. I wanted to ensure I found a place with top notch DR's and excellent staff! This Vet clinic definitely exceeds all the core values for providing superior service. The professionalism starts at the from counter when your greeted by the administrative staff. They have properly educated vet techs and vet assistants which is extremely important! There are no corners cut here which is extremely important to me. I feel safe knowing that my pup is being treated by the best of the best! I want to personally thank Dr LO for her exceptional service. Finally after thousands and thousands of dollars spent ELSEWHERE, I have a diagnosis and now we can work towards recovery. I am so thankful for DR LO's attention to detail and high level of professionalism. I've done my research on this practise and I can say with great confidence that you can't go wrong at this clinic! It's worth the drive knowing my animals are in the care of the best of the best! Thank you! I look forward to working with you finding a successful treatment for my pup! Keep up the great work!Update!!!!!! Started my first insulin shot! Miracle!!!!! Thank you so much :) Jasper is on the path to healing after 3 LONG years! I can not even begin to express my gratitude! Read Less
K M.
22 Jun 2015
REPORT
Terri Clemett has been the vet for my family for, I'd venture to say, almost 25 years. She is in this business for all of the right reasons. She provides compassionate, knowledgable care, and I trust ... Read More
Terri Clemett has been the vet for my family for, I'd venture to say, almost 25 years. She is in this business for all of the right reasons. She provides compassionate, knowledgable care, and I trust her implicitly with the care of our four legged family members. Her love for her work, and the animals she treats is evident- and the absolutely wonderful support staff she hires are lovely and helpful, a real pleasure to deal with. I couldn't trust my pet to anyone I felt was more capable, and caring. Read Less
John D.
11 May 2015
REPORT
Just a question Yelp. Why are current good reviews not posted or remain posted, while you leave older negative reviews up? There have been more good reviews than bad ones, but for some reason you con... Read More
Just a question Yelp. Why are current good reviews not posted or remain posted, while you leave older negative reviews up? There have been more good reviews than bad ones, but for some reason you continue to only post the bad reviews. Something doesn't seem on the up and up. Shame on you Yelp, thought you were a legit site until experiencing this. Clean your act up.Husband of the ownerJohn Read Less
Crystal P.
12 Aug 2014
REPORT
What kind of place charges a $75 consultation fee when I only came in for a $10 booster shot? They gave me NO heads up on how much the consultation fee was or even that there was one. And what is the ... Read More
What kind of place charges a $75 consultation fee when I only came in for a $10 booster shot? They gave me NO heads up on how much the consultation fee was or even that there was one. And what is the consultation fee even for? All she did was weigh my cat and that was it. The whole process took only 5 minutes. I was completely shocked when I got to the front desk. I am a teenager, I don't make much money. I feel completely robbed. My other vet that I usually go to doesn't charge a consultation fee and they are a great vet. I just feel cheated and robbed. I will never be back to this place and I suggest shopping around for vets before going here because this is the most overpriced vet around. Read Less
Robyn E.
12 May 2014
REPORT
I normally don't write too many reviews, but after having consistently good service, I have to! Both my own (2 year old corgi) and my parent's dog (13 year old lab x) go to this vet and we have had gr... Read More
I normally don't write too many reviews, but after having consistently good service, I have to! Both my own (2 year old corgi) and my parent's dog (13 year old lab x) go to this vet and we have had great experiences. All of the staff are friendly, knowledgeable and professional. Their prices are fair and their exams are thorough which I don't find at too many other vets. On each side of the reception desk there are waiting areas-- one for cats and one for dogs. There isn't a long wait to see the vet with an appointment which I really appreciate. A combination of great staff that provide excellent care and a comfortable experience for me (comfy waiting area where you don't have to worry about your dog scaring cats in carriers) makes going to the vet much easier :) Read Less
Vca Canada North Shore Veterinary Clinic stands as an established entity for pet enthusiasts requiring regional veterinary assistance from its North Vancouver location. Pet owners from nearby communities gain access to consistent veterinary services because of the clinic's strategic position in British Columbia. Depending on the case services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations. Vca Canada North Shore Veterinary Clinic establishes an orderly and tranquil environment to reduce stress levels in both pets and their owners. The veterinary team throughout North Vancouver addresses an extensive range of medical requirements including skin and coat concerns dental issues and mobility problems. The clinic demonstrates proficiency in managing urgent health issues such as infections and digestive changes while maintaining its focus on wellness visits and preventive plans. Residents of British Columbia frequently turn to Vca Canada North Shore Veterinary Clinic for assistance with challenging diagnoses and the management of senior pets with chronic conditions. Visitors frequently comment on the clinic’s communication style which stands out as straightforward yet compassionate and easy to follow. Pet owners gain assurance through their decision-making processes regarding their animals. A significant number of clients continue to return over many years because they mention the consistent service they receive and the trust they have built over time. The veterinary staff possesses knowledge of both straightforward and intricate topics which enables them to effectively guide long-term care. Vca Canada North Shore Veterinary Clinic experiences ongoing expansion due to increasing numbers of pet owners relocating to North Vancouver and seeking nearby veterinary services. The clinic's involvement with the local pet community establishes a network promoting responsible ownership alongside attentive animal care. British Columbia continues to serve as a dependable option for veterinary practitioners looking to establish their careers while offering both standard and emergency animal care services. The presence of Vca Canada North Shore Veterinary Clinic offers a valued resource to pet owners throughout North Vancouver and adjacent regions within British Columbia. The necessity for transparent, empathetic, and reliable veterinary care remains constant from those new pet owners who seek guidance to established clients handling unique medical conditions. This practice serves as a vital mechanism for community role fulfillment.
I have been taking my 2 dogs to North Shore Veterinary Clinic for about 2 years. I have a 3-year-old lab/pit cross and a 4 lb. Yorkie. We have seen 2 of the vets. Both were wonderful, caring, compe... Read More
I have been taking my 2 dogs to North Shore Veterinary Clinic for about 2 years. I have a 3-year-old lab/pit cross and a 4 lb. Yorkie. We have seen 2 of the vets. Both were wonderful, caring, competent and gentle. The vet techs and office staff are warm, welcoming and helpful.I've noted a couple of reviews complaining about this clinic's pricing but they are more reasonable than my previous vet. One of my dogs requires a prescription diet. Her food costs 25% less at North Shore than it did at my previous veterinary clinic.I trust these folks. They listen carefully to my concerns, they respect the knowledge I have and take what I say seriously. I highly recommend North Shore Veterinary Clinic. Read Less
Cheryl M.
25 Sep 2018
REPORT
☆☆☆☆☆
REPORT
I come to this clinic to buy cat food - the staff are all pleasant, and having been a pet owner for 40 years I'd like to say something. A few of the reviews here are clearly laughable. This isthe pro... Read More
I come to this clinic to buy cat food - the staff are all pleasant, and having been a pet owner for 40 years I'd like to say something. A few of the reviews here are clearly laughable. This isthe problem with social media - anybody can say anythingand so many people are just hanging on to every word as if it were gold.#1 - someone 'in law for many years' who had any legal credentials is unlikely to say 'I'd sue their sorry asses".Instead you come across as an ignorant person, and likely to not approach an emotional situation with common sense.#2 - to the reviewer who called the vet tech a 'nurse' who had to give a pill to her recalcitrant Yorkshire: A lot of dogsdon't like pills. How else would you like your Yorkshire terrierto have the pill? Come on! Vet techs go into their field because they love animals - that's why they choose it as aprofession. And it is a profession - serving the animals isfar easier than serving owners who expect the impossible to happen. Your hesitant Yorkie is not about to have its neckbroken - you only appear hysterical when you post commentslike that. Vets aren't perfect, and being a dog (and cat) lover, I see nothing wrong with prying a dog's mouth open to give it a pill. The dog forgets it in 1 minute, and the most important thing, the medication is allowed to exert it's therapeutic affects. It's better than letting the dog suffer and bemoan how cruel life is. I think you need to get a reality check. Read Less
Rosalind D.
18 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Don't even park - drive away as quickly as you can - immoral to charge me over $1,000 for an IV for my dying dog when he should have been euthanized immediately - I asked the other lady vet 6 months a... Read More
Don't even park - drive away as quickly as you can - immoral to charge me over $1,000 for an IV for my dying dog when he should have been euthanized immediately - I asked the other lady vet 6 months ago whether it was time to put him down and she said he wasn't ready yet so he continued to suffer - I have worked in law for over 40 years - they are fortunate I am not suing their sorry asses - unbelievable- then to say "have a nice day" at the end of the phone call when the vet knew my precious dog was dead - and to add insult to injury I paid another vet hospital to put him down Read Less
Brett Johnson
13 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Really good service. I got call-backs. They told me what the options were. I got a reminder call. I sorta wish the medical system worked more like this.
Ashley Hogg
17 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Friendly and compassionate staff. Great with cats.
Kim Nohr
8 Mar 2018
REPORT
☆☆☆☆☆
REPORT
These people love animals and it shows. We come here for our cats and they are always so gentle and caring with them. They have amazing customer service skills. I have never had a vet walk me through ... Read More
These people love animals and it shows. We come here for our cats and they are always so gentle and caring with them. They have amazing customer service skills. I have never had a vet walk me through the treatment plan like the one I've had here.
I would recommend them to everyone. Read Less
Paolo Fabri
19 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Great staff, great doctors and fantastic facilities. Took us a very long time to find a vet clinic we were happy with after me moved here and we struck gold.
selfishjesus
18 Feb 2018
REPORT
☆☆☆☆☆
REPORT
We've been taking our pets to this clinic for about a year now. They have since renovated the clinic to make it bigger and more modern. Looks really nice. They staff is really friendly and helpful. Th... Read More
We've been taking our pets to this clinic for about a year now. They have since renovated the clinic to make it bigger and more modern. Looks really nice. They staff is really friendly and helpful. They're really nice with our pets. Read Less
Jaclyn Delacroix
9 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Fantastic vet clinic, the vets and staff are always informative and helpful. One of our cats was quite ill (kidney disease) and they have been very supportive through the process.
Sheila H.
2 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Please do not go here. It must be more about the welfare of the animal than the money generated. A wonderful website that was very helpful to me was 2nd Chance by Ron Hines. If you are a pet owner,... Read More
Please do not go here. It must be more about the welfare of the animal than the money generated. A wonderful website that was very helpful to me was 2nd Chance by Ron Hines. If you are a pet owner, put that on your desktop. You will use it many times I promise. Without this website I probably would have agreed to 3 different tests, 3 different drugs, x-ray, ultrasound and a 3 night hospital stay. Two tests had been completed by the time I deciphered the geriatric panel using the 2nd chance website. When I spoke to the vet and said that my dog had stage 2 kidney failure she corrected me and said actually stage 4. My wonderful dog died in less than a week so I question the motivation of doing all the tests as she already knew he was terminal. Sadly the veterinary profession has a poor reputation but there are very caring ones out there. Please do your research. I feel that I let my beautiful dog down by not doing mine. Read Less
Rebecca L.
6 Sep 2017
REPORT
☆☆☆☆☆
REPORT
My dog is fearful and aggressive with strangers but the team here was very accommodating and gave me options to help lower my pups stress levels prior to having an exam and vaccination done. I really ... Read More
My dog is fearful and aggressive with strangers but the team here was very accommodating and gave me options to help lower my pups stress levels prior to having an exam and vaccination done. I really appreciated their patience!For an exam and a rabies vaccine it came to $90. Definitely on the steep side as I think this is $10-$30 more than some other clinics but if they're willing to spend 30 min with him to wait for him to calm down then I guess it's money spent for less stress and headache for me! Read Less
Stefan L.
18 May 2017
REPORT
☆☆☆☆☆
REPORT
A friend of mine highly recommended this clinic and it worked for him because he has pet insurance. Unfortunately I wasn't impressed with the recommended amount of additional tests for my dog. After t... Read More
A friend of mine highly recommended this clinic and it worked for him because he has pet insurance. Unfortunately I wasn't impressed with the recommended amount of additional tests for my dog. After the initial blood test, the clinic recommended a follow-up test a week later. They were willing to give me a discount but I didn't proceed. My impression is they care about the pets but they care more about the $$$. After all it is a business but it has to be affordable for regular non insured people. I give them an average review because of this. We had our vet previously in Kamloops. Not only did they care tremendously about your pet, they were never out to gouge customers, took extra time and never overbilled you. Read Less
Linette MacNeil
8 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Took great care of my dog, and took him in without an appointment.
Matthew Chan
21 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Fantastic clinic, wonderful staff.
I can always rely on the veterinarians here for good honest advice.
All I can say to other pet owners is invest in good pet insurance that offers Preventative or W... Read More
Fantastic clinic, wonderful staff.
I can always rely on the veterinarians here for good honest advice.
All I can say to other pet owners is invest in good pet insurance that offers Preventative or Wellness based coverage that will help cover the costs for diagnostics IE imaging, blood work, urine analysis, stool examination; vaccinations, and dental. The cost is comparable to our health insurance, but it's good coverage.
North Shore Veterinary Clinic does not do direct billing; however, they usually have the insurance forms printed out and will fax the claim/receipt for you. It is an absolutely wonderful clinic. :) Read Less
Heidi Morgan
9 Jul 2016
REPORT
☆☆☆☆☆
REPORT
They are very accommodating and took my kitty in to be checked out on a moments notice, in between their appointments. Because they didn't have an appointment available. It was clear to me that they p... Read More
They are very accommodating and took my kitty in to be checked out on a moments notice, in between their appointments. Because they didn't have an appointment available. It was clear to me that they put the needs of our furry friends above the convenience of their work day.
They have all been very caring in my experience so far. Based on my experience of 3 other vets on the North Shore, I wouldn't trust my girls with anyone else now.
I also appreciate that they don't shame you when you simply want to be clear on what the expense will be, as other vets have done on the North Shore. Of course my animals come first AND I want to know what I'll be looking at.
Also and this is big: they are partnered with VOKRA (Vancouver Orphan Kitten Rescue Association) and I believe subsidize the costs of shots, spaying/neutering etc. Respect!Read Less
San Y.
27 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I took my sick yorkie yesterday to treat her eye infection. The veterinarian doctor checked my dog for about 10 min. Rarely mentioning about the eye infection, this person started to elaborate about d... Read More
I took my sick yorkie yesterday to treat her eye infection. The veterinarian doctor checked my dog for about 10 min. Rarely mentioning about the eye infection, this person started to elaborate about dangers of fleas, and sold a pill for $50 per pc which has nothing to do with my visit or my dog. She called this heavyweight champ. nurse to feed my dog a worm killer pill. This nurse started to wrestle with my listless 3kg. Yorkie to push the pill into my dog's mouth, holding her neck to the point of breaking it. After failing opening my dog's mouth, she asked " Do you mind If I take this dog to another room?" Read Less
Rob M.
6 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Took all 3 of our dogs to be seen here. They were very accommodating in spreading out the appts (2 at same time & the 3 half an hour later). We had the same vet, Dr Sang, she was very good with all ... Read More
Took all 3 of our dogs to be seen here. They were very accommodating in spreading out the appts (2 at same time & the 3 half an hour later). We had the same vet, Dr Sang, she was very good with all 3 of our bully breeds (an American Staffordshire Terrier, an American Bully & an American Pitbull Terrier). Before their exam she asked if there were any concerns. She addressed my concerns during her assessment & suggested options. Billing was very straight forward, only what I asked for was on the bill & it was all labelled correspondingly. Fees were the same for all 3 dogs. Only difference was on the medication charge for the dewormer as one received a diffident dosage & her meds weren't as much as the other 2. The front desk staff was helpful in weighing & providing the medication clearly marked as to not mix them up between the 3 dogs. Read Less
Logan Jameson
18 May 2016
REPORT
☆☆☆☆☆
REPORT
My three dogs are patients at North Shore Veterinary Clinic and they have always received good care and I have received polite and professional service. I normally see Dr.Gorrie and Dr.Clement and bo... Read More
My three dogs are patients at North Shore Veterinary Clinic and they have always received good care and I have received polite and professional service. I normally see Dr.Gorrie and Dr.Clement and both are wonderful veterinarians. Read Less
Erica Clarke
22 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Excellent customer service! Sally was very comfortable with the vet who addressed my concerns and gave me options in treatment. Very clean and FREE coffee while you wait! Felt reassured after our ap... Read More
Excellent customer service! Sally was very comfortable with the vet who addressed my concerns and gave me options in treatment. Very clean and FREE coffee while you wait! Felt reassured after our appointment. Highly recommend them! Read Less
Geordie C.
27 Feb 2016
REPORT
☆☆☆☆☆
REPORT
They aren't upfront with extra charges. Each visit for both of my dogs ends with different charges for the same operations each time. Their consultation charge is bogus. 75$ to stick a thermometer up ... Read More
They aren't upfront with extra charges. Each visit for both of my dogs ends with different charges for the same operations each time. Their consultation charge is bogus. 75$ to stick a thermometer up the dogs butt. Awesome thanx for asking if I even wanted it. They just charge first and don't regard the owners wishes whatsoever. DONT GIVE THEM YOUR BUSINESS. They are crooks. Read Less
Al J.
16 Nov 2015
REPORT
☆☆☆☆☆
REPORT
I'm so thankful that I did my research prior to taking my 8 year old pup to the clinic. I wanted to ensure I found a place with top notch DR's and excellent staff! This Vet clinic definitely exceeds a... Read More
I'm so thankful that I did my research prior to taking my 8 year old pup to the clinic. I wanted to ensure I found a place with top notch DR's and excellent staff! This Vet clinic definitely exceeds all the core values for providing superior service. The professionalism starts at the from counter when your greeted by the administrative staff. They have properly educated vet techs and vet assistants which is extremely important! There are no corners cut here which is extremely important to me. I feel safe knowing that my pup is being treated by the best of the best! I want to personally thank Dr LO for her exceptional service. Finally after thousands and thousands of dollars spent ELSEWHERE, I have a diagnosis and now we can work towards recovery. I am so thankful for DR LO's attention to detail and high level of professionalism. I've done my research on this practise and I can say with great confidence that you can't go wrong at this clinic! It's worth the drive knowing my animals are in the care of the best of the best! Thank you! I look forward to working with you finding a successful treatment for my pup! Keep up the great work!Update!!!!!! Started my first insulin shot! Miracle!!!!! Thank you so much :) Jasper is on the path to healing after 3 LONG years! I can not even begin to express my gratitude! Read Less
K M.
22 Jun 2015
REPORT
☆☆☆☆☆
REPORT
Terri Clemett has been the vet for my family for, I'd venture to say, almost 25 years. She is in this business for all of the right reasons. She provides compassionate, knowledgable care, and I trust ... Read More
Terri Clemett has been the vet for my family for, I'd venture to say, almost 25 years. She is in this business for all of the right reasons. She provides compassionate, knowledgable care, and I trust her implicitly with the care of our four legged family members. Her love for her work, and the animals she treats is evident- and the absolutely wonderful support staff she hires are lovely and helpful, a real pleasure to deal with. I couldn't trust my pet to anyone I felt was more capable, and caring. Read Less
John D.
11 May 2015
REPORT
☆☆☆☆☆
REPORT
Just a question Yelp. Why are current good reviews not posted or remain posted, while you leave older negative reviews up? There have been more good reviews than bad ones, but for some reason you con... Read More
Just a question Yelp. Why are current good reviews not posted or remain posted, while you leave older negative reviews up? There have been more good reviews than bad ones, but for some reason you continue to only post the bad reviews. Something doesn't seem on the up and up. Shame on you Yelp, thought you were a legit site until experiencing this. Clean your act up.Husband of the ownerJohn Read Less
Crystal P.
12 Aug 2014
REPORT
☆☆☆☆☆
REPORT
What kind of place charges a $75 consultation fee when I only came in for a $10 booster shot? They gave me NO heads up on how much the consultation fee was or even that there was one. And what is the ... Read More
What kind of place charges a $75 consultation fee when I only came in for a $10 booster shot? They gave me NO heads up on how much the consultation fee was or even that there was one. And what is the consultation fee even for? All she did was weigh my cat and that was it. The whole process took only 5 minutes. I was completely shocked when I got to the front desk. I am a teenager, I don't make much money. I feel completely robbed. My other vet that I usually go to doesn't charge a consultation fee and they are a great vet. I just feel cheated and robbed. I will never be back to this place and I suggest shopping around for vets before going here because this is the most overpriced vet around. Read Less
Robyn E.
12 May 2014
REPORT
☆☆☆☆☆
REPORT
I normally don't write too many reviews, but after having consistently good service, I have to! Both my own (2 year old corgi) and my parent's dog (13 year old lab x) go to this vet and we have had gr... Read More
I normally don't write too many reviews, but after having consistently good service, I have to! Both my own (2 year old corgi) and my parent's dog (13 year old lab x) go to this vet and we have had great experiences. All of the staff are friendly, knowledgeable and professional. Their prices are fair and their exams are thorough which I don't find at too many other vets. On each side of the reception desk there are waiting areas-- one for cats and one for dogs. There isn't a long wait to see the vet with an appointment which I really appreciate. A combination of great staff that provide excellent care and a comfortable experience for me (comfy waiting area where you don't have to worry about your dog scaring cats in carriers) makes going to the vet much easier :) Read Less