This clinic is the full package. When no one else had appointments, they were able to get us in the same day. They let me go in with my puppy and treated him with the utmost care. The front staff is f... Read More
This clinic is the full package. When no one else had appointments, they were able to get us in the same day. They let me go in with my puppy and treated him with the utmost care. The front staff is friendly and helpful, always ready to listen. The veterinarian, while efficient, knows what he is doing. I really enjoyed his honesty when it came to possible issues, pricing, treatment, etc. Since my puppy had an ongoing issue, they did not charge us some of the standard fees, which was a pleasant surprise. Overall, it was scary to see my pet get sick but I am glad he recovered because of their help and with that, I am also glad I found a new vet to go to from now on.
Thank you everyone at TAH! Read Less
Melinda wong
29 Aug 2019
REPORT
My beloved pug lost his life yesterday at 2pm. It all started Sunday, i noticed after using tea tree oil on my pug he was showing signs of a reaction. I called my vet (whom i used for the last 8yrs) a... Read More
My beloved pug lost his life yesterday at 2pm. It all started Sunday, i noticed after using tea tree oil on my pug he was showing signs of a reaction. I called my vet (whom i used for the last 8yrs) and was told he was almost closing for the day and advised me to take him to the emergency which i did. There he was given an IV fluid treatment and was sent home around 10:30pm. Next morning the nurse called to check on his progress. I told her he seemed fine except he wasnt eating any food but was drinking a lot and able to walk around the house. He wasnt vomiting which would have concerned me if he did. The nurse told me to bring him in for IV therapy again but due to finances and as he wasnt showing signs of being stressed (other than not eating which i felt could be normal after IV therapy) i opted not to. The next morning i decided to call the vet to bring him in (at 3pm) to do another IV therapy to make him feel better if it was needed. In the morning he was fine (walking, drinking, even hopped into his box bed). Around noon i noticed he was restless and called Dr Djot to bring him in that moment instead of 3pm. That was the defining moment of his life. The Dr refused and told me to stick to my 3pm App. My pug was lying beside me and i thought he was resting until 2pm i started stroking him when i realized he wasnt responsive. My world was torn apart with grief as i called the vet to tell them my pug was gone. I took him to the vet and waited more than 1.5hours waiting for my son to come and say his final farewell. All this time the Dr didnt even show himself until i requested to see him. I didnt express my anger because nothing would change. Instead im here to share my experience on this preventable loss had the doctor showed compassion and care.
The tremendous shock of losing my pug shows the core of a human being and the pain and suffering it inflicted on another person is so uncalled for. Lets not forget to love every human being, especially those who cannot speak for themselves. God is always watching Read Less
Response from Tricity Animal Hospital
29 Nov 2020
Dear Melinda, we are very sorry for your loss. Based on the information gathered over the phone, the best course of action in the scenario was to attend an emergency clinic. It was a critical case, and the doctor was out of the office due to a urgent family matter. We work as a general practice, and on the basis of an appointment system which was given to the client for 3pm. In a critical scenerio, an emergency clinic is the best course of action as they have doctors and resources availabe 24/7. We would like to say the death was not due to neglegence at Tri-city. Once again, I'm sorry for the loss of your pet.
Lissette Lemus
30 Apr 2018
REPORT
Small but convenient. They have great selection of special food. Staff super nice.
Response from Tricity Animal Hospital
29 Nov 2020
Thank you for your feedback !
Meghan MacDonald
1 Mar 2018
REPORT
Do not go to this vet..!!!! I called booked an appointment, which my dog has gone here from when she was 1 to 5 we switched cause I moved to Port Moody. Once at the clinic and missing an entire day at... Read More
Do not go to this vet..!!!! I called booked an appointment, which my dog has gone here from when she was 1 to 5 we switched cause I moved to Port Moody. Once at the clinic and missing an entire day at work they refused to see my dog even though this was a new issue cause she used to previously go to a different vet. Where is the care and compassion for the animals, my 10 year old dog is in pain and they sent us away I am beyond disgusted and in disbelief from the lack of care from TriCity Animal Hospital. Read Less
Response from Tricity Animal Hospital
29 Nov 2020
Dear Meghan,
We are very sorry for this experience. Due to legalities, we are required to have the previous history of the pet. We are very sorry for your experience and will continue to make improvements. Thank you for your feedback !
Star Fish
1 Mar 2018
REPORT
Horrible experience, office staff was next to useless and very inexperienced vet. DO NOT TAKE YOUR PETS HERE
Response from Tricity Animal Hospital
29 Nov 2020
We are sorry for your experience and will continue to make improvements. Thank you for your feedback !
Alex Barros
11 Feb 2018
REPORT
A very trustworthy and professional veterinarian. I really appreciate the straightforward and honesty to clients (gentle) Service is wonderful. They will not overcharge you. Thank you Dr.Dhot and st... Read More
A very trustworthy and professional veterinarian. I really appreciate the straightforward and honesty to clients (gentle) Service is wonderful. They will not overcharge you. Thank you Dr.Dhot and staff for taking care of Max. I have started recommending Tricity Animal Hospital to my friends. By the way I love their super friendly and sweet dog & cat (Stella). Read Less
Response from Tricity Animal Hospital
29 Nov 2020
Thank you for your feedback !
Jomo Bolo
23 Dec 2017
REPORT
Dr. Dhot saved our precious pup’s life when poison control said she was a goner. Then he sat with her the whole night. Words can’t say enough.
Response from Tricity Animal Hospital
29 Nov 2020
Thank you for your feedback !
Barb M
12 Jul 2017
REPORT
I have to say, thank you from the bottom of my heart. Tricity Animal Hospital is one of the best animal hospitals I have ever dealt with. The Doctor and staff are the most compassionate and loving whe... Read More
I have to say, thank you from the bottom of my heart. Tricity Animal Hospital is one of the best animal hospitals I have ever dealt with. The Doctor and staff are the most compassionate and loving when it comes to dealing with pets in need of health care. Thank you for all you did for me and for my dearest pet named Morgan. Read Less
Response from Tricity Animal Hospital
29 Nov 2020
Thank you for your feedback !
G Ghumman
27 Jan 2017
REPORT
Response from Tricity Animal Hospital
29 Nov 2020
Thank you for your feedback !
Alex Gedala
16 Aug 2016
REPORT
Response from Tricity Animal Hospital
29 Nov 2020
Thank you for your feedback !
Bo Buckley
7 Apr 2016
REPORT
Dr. Dhot and staff are caring, compassionate and are there for you and your pet, for all the right reasons. There are so many vets you can choose from I highly recommend Dr. Dhot and Tricity.
Response from Tricity Animal Hospital
29 Nov 2020
Thank you for your feedback !
Gurleen Bajwa
19 Nov 2015
REPORT
Response from Tricity Animal Hospital
29 Nov 2020
Thank you for your feedback !
S Kleinsteuber
7 Sep 2013
REPORT
We take all our animals (2 dogs + a cat) to Dr. Dhot. He is very compassionate and prescribes treatment realistically (doesn't recommend expensive tests if not absolutely necessary).
The office is n... Read More
We take all our animals (2 dogs + a cat) to Dr. Dhot. He is very compassionate and prescribes treatment realistically (doesn't recommend expensive tests if not absolutely necessary).
The office is not big and is usually not crowded and the staff are quite personable.
Reasonable price, great service, well looked after animals.Read Less
This clinic is the full package. When no one else had appointments, they were able to get us in the same day. They let me go in with my puppy and treated him with the utmost care. The front staff is f... Read More
This clinic is the full package. When no one else had appointments, they were able to get us in the same day. They let me go in with my puppy and treated him with the utmost care. The front staff is friendly and helpful, always ready to listen. The veterinarian, while efficient, knows what he is doing. I really enjoyed his honesty when it came to possible issues, pricing, treatment, etc. Since my puppy had an ongoing issue, they did not charge us some of the standard fees, which was a pleasant surprise. Overall, it was scary to see my pet get sick but I am glad he recovered because of their help and with that, I am also glad I found a new vet to go to from now on.
Thank you everyone at TAH! Read Less
Melinda wong
29 Aug 2019
REPORT
☆☆☆☆☆
REPORT
My beloved pug lost his life yesterday at 2pm. It all started Sunday, i noticed after using tea tree oil on my pug he was showing signs of a reaction. I called my vet (whom i used for the last 8yrs) a... Read More
My beloved pug lost his life yesterday at 2pm. It all started Sunday, i noticed after using tea tree oil on my pug he was showing signs of a reaction. I called my vet (whom i used for the last 8yrs) and was told he was almost closing for the day and advised me to take him to the emergency which i did. There he was given an IV fluid treatment and was sent home around 10:30pm. Next morning the nurse called to check on his progress. I told her he seemed fine except he wasnt eating any food but was drinking a lot and able to walk around the house. He wasnt vomiting which would have concerned me if he did. The nurse told me to bring him in for IV therapy again but due to finances and as he wasnt showing signs of being stressed (other than not eating which i felt could be normal after IV therapy) i opted not to. The next morning i decided to call the vet to bring him in (at 3pm) to do another IV therapy to make him feel better if it was needed. In the morning he was fine (walking, drinking, even hopped into his box bed). Around noon i noticed he was restless and called Dr Djot to bring him in that moment instead of 3pm. That was the defining moment of his life. The Dr refused and told me to stick to my 3pm App. My pug was lying beside me and i thought he was resting until 2pm i started stroking him when i realized he wasnt responsive. My world was torn apart with grief as i called the vet to tell them my pug was gone. I took him to the vet and waited more than 1.5hours waiting for my son to come and say his final farewell. All this time the Dr didnt even show himself until i requested to see him. I didnt express my anger because nothing would change. Instead im here to share my experience on this preventable loss had the doctor showed compassion and care.
The tremendous shock of losing my pug shows the core of a human being and the pain and suffering it inflicted on another person is so uncalled for. Lets not forget to love every human being, especially those who cannot speak for themselves. God is always watching Read Less
Response from Tricity Animal Hospital
29 Nov 2020
Dear Melinda, we are very sorry for your loss. Based on the information gathered over the phone, the best course of action in the scenario was to attend an emergency clinic. It was a critical case, and the doctor was out of the office due to a urgent family matter. We work as a general practice, and on the basis of an appointment system which was given to the client for 3pm. In a critical scenerio, an emergency clinic is the best course of action as they have doctors and resources availabe 24/7. We would like to say the death was not due to neglegence at Tri-city. Once again, I'm sorry for the loss of your pet.
Lissette Lemus
30 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Small but convenient. They have great selection of special food. Staff super nice.
Response from Tricity Animal Hospital
29 Nov 2020
Thank you for your feedback !
Meghan MacDonald
1 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Do not go to this vet..!!!! I called booked an appointment, which my dog has gone here from when she was 1 to 5 we switched cause I moved to Port Moody. Once at the clinic and missing an entire day at... Read More
Do not go to this vet..!!!! I called booked an appointment, which my dog has gone here from when she was 1 to 5 we switched cause I moved to Port Moody. Once at the clinic and missing an entire day at work they refused to see my dog even though this was a new issue cause she used to previously go to a different vet. Where is the care and compassion for the animals, my 10 year old dog is in pain and they sent us away I am beyond disgusted and in disbelief from the lack of care from TriCity Animal Hospital. Read Less
Response from Tricity Animal Hospital
29 Nov 2020
Dear Meghan,
We are very sorry for this experience. Due to legalities, we are required to have the previous history of the pet. We are very sorry for your experience and will continue to make improvements. Thank you for your feedback !
Star Fish
1 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Horrible experience, office staff was next to useless and very inexperienced vet. DO NOT TAKE YOUR PETS HERE
Response from Tricity Animal Hospital
29 Nov 2020
We are sorry for your experience and will continue to make improvements. Thank you for your feedback !
Alex Barros
11 Feb 2018
REPORT
☆☆☆☆☆
REPORT
A very trustworthy and professional veterinarian. I really appreciate the straightforward and honesty to clients (gentle) Service is wonderful. They will not overcharge you. Thank you Dr.Dhot and st... Read More
A very trustworthy and professional veterinarian. I really appreciate the straightforward and honesty to clients (gentle) Service is wonderful. They will not overcharge you. Thank you Dr.Dhot and staff for taking care of Max. I have started recommending Tricity Animal Hospital to my friends. By the way I love their super friendly and sweet dog & cat (Stella). Read Less
Response from Tricity Animal Hospital
29 Nov 2020
Thank you for your feedback !
Jomo Bolo
23 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Dhot saved our precious pup’s life when poison control said she was a goner. Then he sat with her the whole night. Words can’t say enough.
Response from Tricity Animal Hospital
29 Nov 2020
Thank you for your feedback !
Barb M
12 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I have to say, thank you from the bottom of my heart. Tricity Animal Hospital is one of the best animal hospitals I have ever dealt with. The Doctor and staff are the most compassionate and loving whe... Read More
I have to say, thank you from the bottom of my heart. Tricity Animal Hospital is one of the best animal hospitals I have ever dealt with. The Doctor and staff are the most compassionate and loving when it comes to dealing with pets in need of health care. Thank you for all you did for me and for my dearest pet named Morgan. Read Less
Response from Tricity Animal Hospital
29 Nov 2020
Thank you for your feedback !
G Ghumman
27 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Response from Tricity Animal Hospital
29 Nov 2020
Thank you for your feedback !
Alex Gedala
16 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Response from Tricity Animal Hospital
29 Nov 2020
Thank you for your feedback !
Bo Buckley
7 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Dhot and staff are caring, compassionate and are there for you and your pet, for all the right reasons. There are so many vets you can choose from I highly recommend Dr. Dhot and Tricity.
Response from Tricity Animal Hospital
29 Nov 2020
Thank you for your feedback !
Gurleen Bajwa
19 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Response from Tricity Animal Hospital
29 Nov 2020
Thank you for your feedback !
S Kleinsteuber
7 Sep 2013
REPORT
☆☆☆☆☆
REPORT
We take all our animals (2 dogs + a cat) to Dr. Dhot. He is very compassionate and prescribes treatment realistically (doesn't recommend expensive tests if not absolutely necessary).
The office is n... Read More
We take all our animals (2 dogs + a cat) to Dr. Dhot. He is very compassionate and prescribes treatment realistically (doesn't recommend expensive tests if not absolutely necessary).
The office is not big and is usually not crowded and the staff are quite personable.
Reasonable price, great service, well looked after animals.Read Less
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