28 Reviews

Newport Village Animal Hospital

Port Moody, British Columbia
General Info
Exceptional pet care for extraordinary pets. We serve primarily PORT MOODY, COQUITLAM, PORT COQUITLAM, BURNABY, ANMORE, BELCARRA, NEW WESTMINSTER, MAPLE RIDGE. When a pet patient and parent enter our office, their health and well-being becomes our primary concern. Our staff is dedicated to upholding notable veterinary standards to provide your pet with superior care in a welcoming, relaxed environment. Our veterinary practice strives to provide pet parents with a useful resource that expands their knowledge about our practice, services, and more. We offer Emergency and Urgent Care, General Medicine, Microchipping, Pet Nutrition, Preventative Care, Reproductive Health Services, and Surgical Procedures. After browsing through our website, please contact us if you have any further questions or would like to schedule an appointment. Contact our practice today!
Reviews
Shayan Noruzi
9 Mar 2021
REPORT
I'm absolutely shocked by the high ratings. Most likely bought. Vet has bad manners. Felt like a scam. Vets Cold and seems like he doesnt give a crap. Feels like they just want your money. He'll... Read More
I'm absolutely shocked by the high ratings. Most likely bought. Vet has bad manners. Felt like a scam. Vets Cold and seems like he doesnt give a crap. Feels like they just want your money. He'll list you a laundry list of shit that it could be, pick the most expensive one and charge you ASAP. Won't be coming back here again. Read Less
Carol Hirsch
1 Feb 2021
REPORT
Wonderful vets, vet assistants and receptionists coping well with Covid protocol. A friendly, caring practice putting pets at ease while being examined and reassuring for owners!
Elle
20 Jan 2021
REPORT
0/10 Absolutely awful. I had to make the difficult decision to put down my dog the other day, and I made the unfortunate decision to do so at this vet. I could not wait until later in the week for my ... Read More
0/10 Absolutely awful. I had to make the difficult decision to put down my dog the other day, and I made the unfortunate decision to do so at this vet. I could not wait until later in the week for my usual vet because I had to end my poor dog's suffering. I deeply regret this decision. I've taken my cat here a few times, most of the staff here are not great. They are very pushy when it comes to payment, usually asking for it upfront. It really makes it feel like they're really just in this profession for the money and not because they love animals. Some of the vet techs are nice enough but I find some of them cold and almost a little condescending at times when asking questions. Their prices are very high as well. It was over $600 for the procedure and charge nearly $150 for a ceramic paw print, when I paid half that for my other dog a couple years ago at my usual vet. Both vets here are also cold and have poor bedside manner. This was the single worst experience have ever had at the vet. Already having to make the heart wrenching decision to put my dog down, the careless vet made it unimaginably worse. The vet botched the procedure by not waiting long enough for the sedative to take effect before giving the final injection. So I had an extremely traumatic experience having to watch my dog thrash and convulse, and the vet just yelled at me that it was normal several times and I began to cry loudly because I was so frightened. I cried out when my dog looked like he was gasping for air and in pain the vet told me I have to leave if I can't calm down. It was incredibly cold an callous because out of all the 8 other pets I have had to put to sleep, nothing like this had ever happened. This was single handedly the most traumatic and agonizing one. I don't think I will ever get those images out of my head, and to have been scolded by the vet because of my reaction was just devestating. I would not wish that experience on anyone. If you want a vet that is kind, caring, personable and considerate, I highly recommend that you look elsewhere. They very much appear to be just running a business and not people that want to help animals and their owners. Read Less
Rocky
25 Jun 2019
REPORT
Excellent and caring veterinary clinic. Highly recommended !!
Martin
3 Jun 2019
REPORT
Terrible service, all around. We experienced terrible service with unwelcome approaches both times we took our cat there. Before even running any tests or doing a thorough exam, they just listed a la... Read More
Terrible service, all around. We experienced terrible service with unwelcome approaches both times we took our cat there. Before even running any tests or doing a thorough exam, they just listed a laundry-list of horrific things "it could be." Followed immediately by "here's what it will cost you." The first time, they didn't even get it right and wanted to charge $4,000 for something that ended up being an abscess. And you know how they found it? Lifting up her tail to put a catheter in for surgery. Both vets are impersonal, have terrible bedside manner, staff are too busy collecting payment and calling you ever 30 minutes asking when you are going to pickup your pet, even though you told them after work, to even remember that they still hadn't given her back to you after collecting the money and wishing you a nice day. Deplorable excuse for a vet! Read Less
Martin M.
3 Jun 2019
REPORT
Terrible service, all around. We experienced terrible service with unwelcome approaches both times we took our cat there.  Before even running any tests or doing a thorough exam, they just listed a la... Read More
Terrible service, all around. We experienced terrible service with unwelcome approaches both times we took our cat there.  Before even running any tests or doing a thorough exam, they just listed a laundry-list of horrific things "it could be." Followed immediately by "here's what it will cost you."  The first time, they didn't even get it right and wanted to charge $4,000 for something that ended up being an abscess.  And you know how they found it? Lifting up her tail to put a catheter in for surgery. Both vets are impersonal, have terrible bedside manner, staff are too busy collecting payment and calling you ever 30 minutes asking when you are going to pickup your pet, even though you told them after work, to even remember that they still hadn't given her back to you after collecting the money and wishing you a nice day. Deplorable excuse for a vet! Read Less
Loretta Louvros
26 May 2019
REPORT
We can’t say enough about this clinic! We brought our diabetic cat in about three years ago and they saved his life! Needless to say, we have been coming in and bringing all of our pets ever since! ... Read More
We can’t say enough about this clinic! We brought our diabetic cat in about three years ago and they saved his life! Needless to say, we have been coming in and bringing all of our pets ever since! Our pets (both cats and dog) have all received the BEST care! I have no problem recommending them to everyone I meet as well as all of our friends and family Our dog has been coming since she was 7 weeks old and she feels like this clinic is home away from home The staff are always warm and professional and you definitely feel as though they care more about your pets well being then how much fees they can charge for their care. I highly recommend this clinic to anyone who loves their pet as much as we do! And wants the Best Care for them !! Read Less
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Deb C.
3 Feb 2019
REPORT
IN MY OPIONION...I have to tell you of the incompetent situation I went through with these people. Oh sure you save 35 $40 on the initial exam fee but this ain't no cheap place that's for sure but che... Read More
IN MY OPIONION...I have to tell you of the incompetent situation I went through with these people. Oh sure you save 35 $40 on the initial exam fee but this ain't no cheap place that's for sure but cheap service. My poor boy was diagnosed with diabetes on 18 January. It is now February 3  and this in competent doctors After asking them four times about that u  40 insulin they sell and that u  100 needle I am using on my dog.  They guaranteed me the conversion was exactly the same "a unit was a unit "four times .  Two weeks now into this my dog is nearly blind and he's just the shell of my old best friend I had two weeks ago. They were under dosing him. I even brought the needles in so they could compare the units and they guaranteed me they did. They certainly charged me up my butt and then I jumped through all their hoops just so my dog could get better. This was so incompetent and they also told me that they convert the other people's insulin the same way. So many animals from their hospital or remaining sick by their hands. If you can't figure out such a small problem as a veterinarian then why would I ever trust anything else in their  hands? Shame on them. Not even the vet called me he had the poor Front  girl call me.  Told me they sent all my files and peanut is no longer a patient of theirs. Like why would I bring my dog back to such incompetent idiot ?? We can never find good vets anymore. They're all a bunch of crooks. Read Less
carole rexford
22 Nov 2018
REPORT
we were babysitting our daughters dog,we took him in last week to drain his anal glands,he was still scooting on his bum. yesterday we took him back to find out if they had in fact drained his glands.... Read More
we were babysitting our daughters dog,we took him in last week to drain his anal glands,he was still scooting on his bum. yesterday we took him back to find out if they had in fact drained his glands. the vet. had no freindly manner and did not appear to even like dogs. I said i just wanted to find out if in fact they had been drained a week ago he took his heart rate I dont know why then said he was fine and charged us 65.00 his procedure only cost 20.00 last week very poor .we will be finding a different vet. poor rating Read Less
Annie W.
23 Jul 2018
REPORT
This is a weird one, they advertise themselves to be an "emergency clinic," that opens from 8- midnight. My fiance and I took our dog there because he's been "reverse sneezing" and hacking really loud... Read More
This is a weird one, they advertise themselves to be an "emergency clinic," that opens from 8- midnight. My fiance and I took our dog there because he's been "reverse sneezing" and hacking really loud. Our usual vet books 2 business days out. My fiance and I can't to take time off during the week to get him looked at.My fiance and I arrived at 9:30 only to be told that there's no vet on site until 11:30. We had to come back around 12:30 to see a vet. I find it a little odd that they advertise themselves as an emergency hospital, yet there's not vet onsite till later. I was also told by a merchant across the street that the vet leaves around 7:30. The over all visit seemed to be quick, he looked at my dog and advised what possible things we could to to help him get better and what could be causing the reverse sneezing and the hacking. Read Less
Allie Keller
15 Jun 2018
REPORT
Girls at the front desk were wonderful but the vet himself had a horrible bedside manner. Took our dog to a different vet the next morning and got a much different diagnostic and plan for care. Clinic... Read More
Girls at the front desk were wonderful but the vet himself had a horrible bedside manner. Took our dog to a different vet the next morning and got a much different diagnostic and plan for care. Clinical, and felt like he was just in it to upsell his services and maximize clinic revenue. Would really not recommend bringing your pet here. Read Less
K M
8 Jun 2018
REPORT
I first took my parents dog here when they were on vacation and he fell very ill at boarding. I rushed in at 11pm and got immediate care and roscoe was better by the morning. Fast forward to yesterday... Read More
I first took my parents dog here when they were on vacation and he fell very ill at boarding. I rushed in at 11pm and got immediate care and roscoe was better by the morning. Fast forward to yesterday when my own dog fell very ill, with stomach problems for two days and I came home to find bloody feces all over my house so I rushed her there and they did such an amazing job at caring for her, even let me come and hold her when they drew her blood cause she was nervous I will always recommend the doctors here and the late hours are amazing too cause you don’t get an emergency charge like other after hours facilities! Read Less
Jade Coubarakis
15 Apr 2018
REPORT
We have been bringing our dog to this clinic very frequently for the last year and a half and couldn't be happier with the service we've received. The staff are lovely and our dog actually loves comin... Read More
We have been bringing our dog to this clinic very frequently for the last year and a half and couldn't be happier with the service we've received. The staff are lovely and our dog actually loves coming here. Dr. Brar always takes extra time to make our dog comfortable and explains various options for treatments and ensures we have all our questions answered. They are also extremely reasonable in billing. I recommend this clinic and especially Dr. Brar to all my friends and family. Read Less
Natalia smith
18 Mar 2018
REPORT
Have had good experience vet is knowledgeable friendly and takes the time to explain diffrent options. The staff are very nice and compassionate very clean and nice office. Would highly recommened
iman latifpour
3 Mar 2018
REPORT
the Dr was nice but I felt pressured to have extra examinations when our cat hadn't responded to about 1/2 day of hydration and antibiotics. I declined and our cat recovered. Upon paying the bill, I ... Read More
the Dr was nice but I felt pressured to have extra examinations when our cat hadn't responded to about 1/2 day of hydration and antibiotics. I declined and our cat recovered. Upon paying the bill, I was surprised with about a 25% surcharge. They said that the initial quote that had a total at the bottom, was labelled as a deposit. Not, the total payment. Read Less
Linda O'Brien
5 Feb 2018
REPORT
I took my mini dachshund here in desperation as my usual vet said they were too busy! I was seen almost immediately without an appointment and my dog was treated gently and effectively for his severe... Read More
I took my mini dachshund here in desperation as my usual vet said they were too busy! I was seen almost immediately without an appointment and my dog was treated gently and effectively for his severe ear infection. I will be coming here in future for all my vet needs - kind, gentle, I cannot thank them enough - the facility is clean and most importantly, my very difficult and snappy dog was surprisingly calm and behaved which is a testament to the staff. Read Less
Jennifer Bryant
12 Oct 2017
REPORT
Amazing place - I am so grateful!!!! Barged in the doors around 10pm Wed night, my 3lb Yorkie had serious bowel problem for 3-4 days. Accurately diagnosed Gastroenteritis and had blood work complete w... Read More
Amazing place - I am so grateful!!!! Barged in the doors around 10pm Wed night, my 3lb Yorkie had serious bowel problem for 3-4 days. Accurately diagnosed Gastroenteritis and had blood work complete within 20 minutes. Gave me and my fur-baby the best care I could ask for, explained everything so well, really seemed to care about animals, cost $40 for emergency late night visit plus blood work. Outstanding! New vet for life! Read Less
BC Business Owners
12 Oct 2017
REPORT
Amazing place - I am so grateful!!!! Barged in the doors around 10pm Wed night, my 3lb Yorkie had serious bowel problem for 3-4 days. Accurately diagnosed Gastroenteritis and had blood work complete w... Read More
Amazing place - I am so grateful!!!! Barged in the doors around 10pm Wed night, my 3lb Yorkie had serious bowel problem for 3-4 days. Accurately diagnosed Gastroenteritis and had blood work complete within 20 minutes. Gave me and my fur-baby the best care I could ask for, explained everything so well, really seemed to care about animals, cost $40 for emergency late night visit plus blood work. Outstanding! New vet for life! Read Less
C G.
3 Oct 2017
REPORT
I've used this clinic several times now when I couldn't get into my regular vet and they've been able to accommodate a same day appointment every time.  The staff are friendly and helpful and the vete... Read More
I've used this clinic several times now when I couldn't get into my regular vet and they've been able to accommodate a same day appointment every time.  The staff are friendly and helpful and the veterinarians seem knowledgeable.  The prices here are a lot better than a lot of clinics out there which is a nice break when you have multiple animals to care for. Read Less
Lindsay
20 Sep 2017
REPORT
Very poor experience at this vet .. the Veteranarian had terrible bedside manner, did not once pet our dog, comfort him or provide any sort of emotional support. Our dog was put under general anaesthe... Read More
Very poor experience at this vet .. the Veteranarian had terrible bedside manner, did not once pet our dog, comfort him or provide any sort of emotional support. Our dog was put under general anaesthetic for a leg wound in order to be stitched up. When we came for a check up we had the same same terrible experience.. our dog was terrified, and 600 plus dollars later we were very unsatisfied with what was done. I would not recommend this vet to anyone Read Less
Chelsea M.
10 May 2017
REPORT
My mum just went there for a quick visit as my cat had an ant head stuck in his tongue but even when the vet saw the ant was no longer there, he still charged her for not even ten minute's! I have thr... Read More
My mum just went there for a quick visit as my cat had an ant head stuck in his tongue but even when the vet saw the ant was no longer there, he still charged her for not even ten minute's! I have three cats and will not be returning as i want a vet who cares about animals and not making a quick buck. Read Less
Marcus G
3 Mar 2017
REPORT
Great place, very honest doctor... dog had an infection after a surgery done in quesnel spca. i brought the dog in and the whole thing with antibiotics cost $60. he really paid attention to the dog a... Read More
Great place, very honest doctor... dog had an infection after a surgery done in quesnel spca. i brought the dog in and the whole thing with antibiotics cost $60. he really paid attention to the dog and didnt try to push anything more. Highly recommend this place. oh not to mention her infection was gone after 5 days, so accurate treatment as well. Read Less
P Lou
18 Feb 2017
REPORT
Excellent doctors and service with good hours. Very clean facility. I am also amazed with their rates. Very affordable and great care of our pets.
Holly Christian
8 Jan 2017
REPORT
This is the place you want to bring your pets when they are ill. The customer service is great the Doctor was great. He made us feel like I brought our puppy to the right place. I felt comfortable wit... Read More
This is the place you want to bring your pets when they are ill. The customer service is great the Doctor was great. He made us feel like I brought our puppy to the right place. I felt comfortable with him he explained everything to me on what was going on the my puppy. This is the place to bring your pets. Read Less
Arvin Mosavatchi
1 Nov 2016
REPORT
Brought our dog in a bit of an emergency; had a cyst growing and we didn't know what it was. They took us in right away and were understanding of the situation. They were professional and reasonably p... Read More
Brought our dog in a bit of an emergency; had a cyst growing and we didn't know what it was. They took us in right away and were understanding of the situation. They were professional and reasonably priced and did the best they could considering our dog is not the easiest dog to help out when under stress. Can't express how thankful we are! Read Less
Brittany Fawcett
17 Jul 2016
REPORT
Great service. Quick, affordable and the staff are so kind. They got my cat in right away to get looked at following a fight, and no was appointment needed!
Sophia D
5 Jul 2016
REPORT
We have never had such thorough examinations, and affordable vet bills. These people do what they do out of passion, not the almighty dollar. The vet takes his time, gets to know us, and does his best... Read More
We have never had such thorough examinations, and affordable vet bills. These people do what they do out of passion, not the almighty dollar. The vet takes his time, gets to know us, and does his best for each patient. The facilities are fantastic...we aren't paying for leather couches etc in our bill. We would recommend this clinic to anyone! Read Less
Errin Morrison
24 May 2016
REPORT
Love these guys! We switched from another local vet that was very busy and hard to get into. Newport Village Vets are responsive and available and do a great job. And their hours are unbeatable - much... Read More
Love these guys! We switched from another local vet that was very busy and hard to get into. Newport Village Vets are responsive and available and do a great job. And their hours are unbeatable - much easier to fit an emergency visit in when necessary. Read Less
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(604) 492-3900
276 Newport Drive
Port Moody British Columbia V3H 5B9
Business Hours
Monday
Mon
08:00AM-00:00AM
Tuesday
Tue
08:00AM-00:00AM
Wednesday
Wed
08:00AM-00:00AM
Thursday
Thu
08:00AM-00:00AM
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08:00AM-00:00AM
Saturday
Sat
08:00AM-00:00AM
Sunday
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Newport Village Animal Hospital

Port Moody, British Columbia
(28)
276 Newport Drive
Port Moody British Columbia V3H 5B9
Exceptional pet care for extraordinary pets. We serve primarily PORT MOODY, COQUITLAM, PORT COQUITLAM, BURNABY, ANMORE, BELCARRA, NEW WESTMINSTER, MAPLE RIDGE. When a pet patient and parent enter our office, their health and well-being becomes our primary concern. Our staff is dedicated to upholding notable veterinary standards to provide your pet with superior care in a welcoming, relaxed environment. Our veterinary practice strives to provide pet parents with a useful resource that expands their knowledge about our practice, services, and more. We offer Emergency and Urgent Care, General Medicine, Microchipping, Pet Nutrition, Preventative Care, Reproductive Health Services, and Surgical Procedures. After browsing through our website, please contact us if you have any further questions or would like to schedule an appointment. Contact our practice today!
Monday
08:00AM-00:00AM
Tuesday
08:00AM-00:00AM
Wednesday
08:00AM-00:00AM
Thursday
08:00AM-00:00AM
Friday
08:00AM-00:00AM
Saturday
08:00AM-00:00AM
Sunday
08:00AM-00:00AM
Shayan Noruzi
9 Mar 2021
REPORT
I'm absolutely shocked by the high ratings. Most likely bought. Vet has bad manners. Felt like a scam. Vets Cold and seems like he doesnt give a crap. Feels like they just want your money. He'll... Read More
I'm absolutely shocked by the high ratings. Most likely bought. Vet has bad manners. Felt like a scam. Vets Cold and seems like he doesnt give a crap. Feels like they just want your money. He'll list you a laundry list of shit that it could be, pick the most expensive one and charge you ASAP. Won't be coming back here again. Read Less
Carol Hirsch
1 Feb 2021
REPORT
Wonderful vets, vet assistants and receptionists coping well with Covid protocol. A friendly, caring practice putting pets at ease while being examined and reassuring for owners!
Elle
20 Jan 2021
REPORT
0/10 Absolutely awful. I had to make the difficult decision to put down my dog the other day, and I made the unfortunate decision to do so at this vet. I could not wait until later in the week for my ... Read More
0/10 Absolutely awful. I had to make the difficult decision to put down my dog the other day, and I made the unfortunate decision to do so at this vet. I could not wait until later in the week for my usual vet because I had to end my poor dog's suffering. I deeply regret this decision. I've taken my cat here a few times, most of the staff here are not great. They are very pushy when it comes to payment, usually asking for it upfront. It really makes it feel like they're really just in this profession for the money and not because they love animals. Some of the vet techs are nice enough but I find some of them cold and almost a little condescending at times when asking questions. Their prices are very high as well. It was over $600 for the procedure and charge nearly $150 for a ceramic paw print, when I paid half that for my other dog a couple years ago at my usual vet. Both vets here are also cold and have poor bedside manner. This was the single worst experience have ever had at the vet. Already having to make the heart wrenching decision to put my dog down, the careless vet made it unimaginably worse. The vet botched the procedure by not waiting long enough for the sedative to take effect before giving the final injection. So I had an extremely traumatic experience having to watch my dog thrash and convulse, and the vet just yelled at me that it was normal several times and I began to cry loudly because I was so frightened. I cried out when my dog looked like he was gasping for air and in pain the vet told me I have to leave if I can't calm down. It was incredibly cold an callous because out of all the 8 other pets I have had to put to sleep, nothing like this had ever happened. This was single handedly the most traumatic and agonizing one. I don't think I will ever get those images out of my head, and to have been scolded by the vet because of my reaction was just devestating. I would not wish that experience on anyone. If you want a vet that is kind, caring, personable and considerate, I highly recommend that you look elsewhere. They very much appear to be just running a business and not people that want to help animals and their owners. Read Less
Rocky
25 Jun 2019
REPORT
Excellent and caring veterinary clinic. Highly recommended !!
Martin
3 Jun 2019
REPORT
Terrible service, all around. We experienced terrible service with unwelcome approaches both times we took our cat there. Before even running any tests or doing a thorough exam, they just listed a la... Read More
Terrible service, all around. We experienced terrible service with unwelcome approaches both times we took our cat there. Before even running any tests or doing a thorough exam, they just listed a laundry-list of horrific things "it could be." Followed immediately by "here's what it will cost you." The first time, they didn't even get it right and wanted to charge $4,000 for something that ended up being an abscess. And you know how they found it? Lifting up her tail to put a catheter in for surgery. Both vets are impersonal, have terrible bedside manner, staff are too busy collecting payment and calling you ever 30 minutes asking when you are going to pickup your pet, even though you told them after work, to even remember that they still hadn't given her back to you after collecting the money and wishing you a nice day. Deplorable excuse for a vet! Read Less
Martin M.
3 Jun 2019
REPORT
Terrible service, all around. We experienced terrible service with unwelcome approaches both times we took our cat there.  Before even running any tests or doing a thorough exam, they just listed a la... Read More
Terrible service, all around. We experienced terrible service with unwelcome approaches both times we took our cat there.  Before even running any tests or doing a thorough exam, they just listed a laundry-list of horrific things "it could be." Followed immediately by "here's what it will cost you."  The first time, they didn't even get it right and wanted to charge $4,000 for something that ended up being an abscess.  And you know how they found it? Lifting up her tail to put a catheter in for surgery. Both vets are impersonal, have terrible bedside manner, staff are too busy collecting payment and calling you ever 30 minutes asking when you are going to pickup your pet, even though you told them after work, to even remember that they still hadn't given her back to you after collecting the money and wishing you a nice day. Deplorable excuse for a vet! Read Less
Loretta Louvros
26 May 2019
REPORT
We can’t say enough about this clinic! We brought our diabetic cat in about three years ago and they saved his life! Needless to say, we have been coming in and bringing all of our pets ever since! ... Read More
We can’t say enough about this clinic! We brought our diabetic cat in about three years ago and they saved his life! Needless to say, we have been coming in and bringing all of our pets ever since! Our pets (both cats and dog) have all received the BEST care! I have no problem recommending them to everyone I meet as well as all of our friends and family Our dog has been coming since she was 7 weeks old and she feels like this clinic is home away from home The staff are always warm and professional and you definitely feel as though they care more about your pets well being then how much fees they can charge for their care. I highly recommend this clinic to anyone who loves their pet as much as we do! And wants the Best Care for them !! Read Less
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Deb C.
3 Feb 2019
REPORT
IN MY OPIONION...I have to tell you of the incompetent situation I went through with these people. Oh sure you save 35 $40 on the initial exam fee but this ain't no cheap place that's for sure but che... Read More
IN MY OPIONION...I have to tell you of the incompetent situation I went through with these people. Oh sure you save 35 $40 on the initial exam fee but this ain't no cheap place that's for sure but cheap service. My poor boy was diagnosed with diabetes on 18 January. It is now February 3  and this in competent doctors After asking them four times about that u  40 insulin they sell and that u  100 needle I am using on my dog.  They guaranteed me the conversion was exactly the same "a unit was a unit "four times .  Two weeks now into this my dog is nearly blind and he's just the shell of my old best friend I had two weeks ago. They were under dosing him. I even brought the needles in so they could compare the units and they guaranteed me they did. They certainly charged me up my butt and then I jumped through all their hoops just so my dog could get better. This was so incompetent and they also told me that they convert the other people's insulin the same way. So many animals from their hospital or remaining sick by their hands. If you can't figure out such a small problem as a veterinarian then why would I ever trust anything else in their  hands? Shame on them. Not even the vet called me he had the poor Front  girl call me.  Told me they sent all my files and peanut is no longer a patient of theirs. Like why would I bring my dog back to such incompetent idiot ?? We can never find good vets anymore. They're all a bunch of crooks. Read Less
carole rexford
22 Nov 2018
REPORT
we were babysitting our daughters dog,we took him in last week to drain his anal glands,he was still scooting on his bum. yesterday we took him back to find out if they had in fact drained his glands.... Read More
we were babysitting our daughters dog,we took him in last week to drain his anal glands,he was still scooting on his bum. yesterday we took him back to find out if they had in fact drained his glands. the vet. had no freindly manner and did not appear to even like dogs. I said i just wanted to find out if in fact they had been drained a week ago he took his heart rate I dont know why then said he was fine and charged us 65.00 his procedure only cost 20.00 last week very poor .we will be finding a different vet. poor rating Read Less
Annie W.
23 Jul 2018
REPORT
This is a weird one, they advertise themselves to be an "emergency clinic," that opens from 8- midnight. My fiance and I took our dog there because he's been "reverse sneezing" and hacking really loud... Read More
This is a weird one, they advertise themselves to be an "emergency clinic," that opens from 8- midnight. My fiance and I took our dog there because he's been "reverse sneezing" and hacking really loud. Our usual vet books 2 business days out. My fiance and I can't to take time off during the week to get him looked at.My fiance and I arrived at 9:30 only to be told that there's no vet on site until 11:30. We had to come back around 12:30 to see a vet. I find it a little odd that they advertise themselves as an emergency hospital, yet there's not vet onsite till later. I was also told by a merchant across the street that the vet leaves around 7:30. The over all visit seemed to be quick, he looked at my dog and advised what possible things we could to to help him get better and what could be causing the reverse sneezing and the hacking. Read Less
Allie Keller
15 Jun 2018
REPORT
Girls at the front desk were wonderful but the vet himself had a horrible bedside manner. Took our dog to a different vet the next morning and got a much different diagnostic and plan for care. Clinic... Read More
Girls at the front desk were wonderful but the vet himself had a horrible bedside manner. Took our dog to a different vet the next morning and got a much different diagnostic and plan for care. Clinical, and felt like he was just in it to upsell his services and maximize clinic revenue. Would really not recommend bringing your pet here. Read Less
K M
8 Jun 2018
REPORT
I first took my parents dog here when they were on vacation and he fell very ill at boarding. I rushed in at 11pm and got immediate care and roscoe was better by the morning. Fast forward to yesterday... Read More
I first took my parents dog here when they were on vacation and he fell very ill at boarding. I rushed in at 11pm and got immediate care and roscoe was better by the morning. Fast forward to yesterday when my own dog fell very ill, with stomach problems for two days and I came home to find bloody feces all over my house so I rushed her there and they did such an amazing job at caring for her, even let me come and hold her when they drew her blood cause she was nervous I will always recommend the doctors here and the late hours are amazing too cause you don’t get an emergency charge like other after hours facilities! Read Less
Jade Coubarakis
15 Apr 2018
REPORT
We have been bringing our dog to this clinic very frequently for the last year and a half and couldn't be happier with the service we've received. The staff are lovely and our dog actually loves comin... Read More
We have been bringing our dog to this clinic very frequently for the last year and a half and couldn't be happier with the service we've received. The staff are lovely and our dog actually loves coming here. Dr. Brar always takes extra time to make our dog comfortable and explains various options for treatments and ensures we have all our questions answered. They are also extremely reasonable in billing. I recommend this clinic and especially Dr. Brar to all my friends and family. Read Less
Natalia smith
18 Mar 2018
REPORT
Have had good experience vet is knowledgeable friendly and takes the time to explain diffrent options. The staff are very nice and compassionate very clean and nice office. Would highly recommened
iman latifpour
3 Mar 2018
REPORT
the Dr was nice but I felt pressured to have extra examinations when our cat hadn't responded to about 1/2 day of hydration and antibiotics. I declined and our cat recovered. Upon paying the bill, I ... Read More
the Dr was nice but I felt pressured to have extra examinations when our cat hadn't responded to about 1/2 day of hydration and antibiotics. I declined and our cat recovered. Upon paying the bill, I was surprised with about a 25% surcharge. They said that the initial quote that had a total at the bottom, was labelled as a deposit. Not, the total payment. Read Less
Linda O'Brien
5 Feb 2018
REPORT
I took my mini dachshund here in desperation as my usual vet said they were too busy! I was seen almost immediately without an appointment and my dog was treated gently and effectively for his severe... Read More
I took my mini dachshund here in desperation as my usual vet said they were too busy! I was seen almost immediately without an appointment and my dog was treated gently and effectively for his severe ear infection. I will be coming here in future for all my vet needs - kind, gentle, I cannot thank them enough - the facility is clean and most importantly, my very difficult and snappy dog was surprisingly calm and behaved which is a testament to the staff. Read Less
Jennifer Bryant
12 Oct 2017
REPORT
Amazing place - I am so grateful!!!! Barged in the doors around 10pm Wed night, my 3lb Yorkie had serious bowel problem for 3-4 days. Accurately diagnosed Gastroenteritis and had blood work complete w... Read More
Amazing place - I am so grateful!!!! Barged in the doors around 10pm Wed night, my 3lb Yorkie had serious bowel problem for 3-4 days. Accurately diagnosed Gastroenteritis and had blood work complete within 20 minutes. Gave me and my fur-baby the best care I could ask for, explained everything so well, really seemed to care about animals, cost $40 for emergency late night visit plus blood work. Outstanding! New vet for life! Read Less
BC Business Owners
12 Oct 2017
REPORT
Amazing place - I am so grateful!!!! Barged in the doors around 10pm Wed night, my 3lb Yorkie had serious bowel problem for 3-4 days. Accurately diagnosed Gastroenteritis and had blood work complete w... Read More
Amazing place - I am so grateful!!!! Barged in the doors around 10pm Wed night, my 3lb Yorkie had serious bowel problem for 3-4 days. Accurately diagnosed Gastroenteritis and had blood work complete within 20 minutes. Gave me and my fur-baby the best care I could ask for, explained everything so well, really seemed to care about animals, cost $40 for emergency late night visit plus blood work. Outstanding! New vet for life! Read Less
C G.
3 Oct 2017
REPORT
I've used this clinic several times now when I couldn't get into my regular vet and they've been able to accommodate a same day appointment every time.  The staff are friendly and helpful and the vete... Read More
I've used this clinic several times now when I couldn't get into my regular vet and they've been able to accommodate a same day appointment every time.  The staff are friendly and helpful and the veterinarians seem knowledgeable.  The prices here are a lot better than a lot of clinics out there which is a nice break when you have multiple animals to care for. Read Less
Lindsay
20 Sep 2017
REPORT
Very poor experience at this vet .. the Veteranarian had terrible bedside manner, did not once pet our dog, comfort him or provide any sort of emotional support. Our dog was put under general anaesthe... Read More
Very poor experience at this vet .. the Veteranarian had terrible bedside manner, did not once pet our dog, comfort him or provide any sort of emotional support. Our dog was put under general anaesthetic for a leg wound in order to be stitched up. When we came for a check up we had the same same terrible experience.. our dog was terrified, and 600 plus dollars later we were very unsatisfied with what was done. I would not recommend this vet to anyone Read Less
Chelsea M.
10 May 2017
REPORT
My mum just went there for a quick visit as my cat had an ant head stuck in his tongue but even when the vet saw the ant was no longer there, he still charged her for not even ten minute's! I have thr... Read More
My mum just went there for a quick visit as my cat had an ant head stuck in his tongue but even when the vet saw the ant was no longer there, he still charged her for not even ten minute's! I have three cats and will not be returning as i want a vet who cares about animals and not making a quick buck. Read Less
Marcus G
3 Mar 2017
REPORT
Great place, very honest doctor... dog had an infection after a surgery done in quesnel spca. i brought the dog in and the whole thing with antibiotics cost $60. he really paid attention to the dog a... Read More
Great place, very honest doctor... dog had an infection after a surgery done in quesnel spca. i brought the dog in and the whole thing with antibiotics cost $60. he really paid attention to the dog and didnt try to push anything more. Highly recommend this place. oh not to mention her infection was gone after 5 days, so accurate treatment as well. Read Less
P Lou
18 Feb 2017
REPORT
Excellent doctors and service with good hours. Very clean facility. I am also amazed with their rates. Very affordable and great care of our pets.
Holly Christian
8 Jan 2017
REPORT
This is the place you want to bring your pets when they are ill. The customer service is great the Doctor was great. He made us feel like I brought our puppy to the right place. I felt comfortable wit... Read More
This is the place you want to bring your pets when they are ill. The customer service is great the Doctor was great. He made us feel like I brought our puppy to the right place. I felt comfortable with him he explained everything to me on what was going on the my puppy. This is the place to bring your pets. Read Less
Arvin Mosavatchi
1 Nov 2016
REPORT
Brought our dog in a bit of an emergency; had a cyst growing and we didn't know what it was. They took us in right away and were understanding of the situation. They were professional and reasonably p... Read More
Brought our dog in a bit of an emergency; had a cyst growing and we didn't know what it was. They took us in right away and were understanding of the situation. They were professional and reasonably priced and did the best they could considering our dog is not the easiest dog to help out when under stress. Can't express how thankful we are! Read Less
Brittany Fawcett
17 Jul 2016
REPORT
Great service. Quick, affordable and the staff are so kind. They got my cat in right away to get looked at following a fight, and no was appointment needed!
Sophia D
5 Jul 2016
REPORT
We have never had such thorough examinations, and affordable vet bills. These people do what they do out of passion, not the almighty dollar. The vet takes his time, gets to know us, and does his best... Read More
We have never had such thorough examinations, and affordable vet bills. These people do what they do out of passion, not the almighty dollar. The vet takes his time, gets to know us, and does his best for each patient. The facilities are fantastic...we aren't paying for leather couches etc in our bill. We would recommend this clinic to anyone! Read Less
Errin Morrison
24 May 2016
REPORT
Love these guys! We switched from another local vet that was very busy and hard to get into. Newport Village Vets are responsive and available and do a great job. And their hours are unbeatable - much... Read More
Love these guys! We switched from another local vet that was very busy and hard to get into. Newport Village Vets are responsive and available and do a great job. And their hours are unbeatable - much easier to fit an emergency visit in when necessary. Read Less
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