22 Reviews

Richmond Animal Hospital Ltd

Richmond, British Columbia
General Info
We are a full service veterinary office, offering veterinary services, grooming, training and much more. Our mission is to provide the highest quality animal care services in a caring and efficient manner.
Reviews
Martin Abel
7 Jul 2021
REPORT
Attention Management....we arrived at the scheduled time for our appointment on Tuesday and called from your parking lot to advise your receptionist that we had arrived. On her call back we were infor... Read More
Attention Management....we arrived at the scheduled time for our appointment on Tuesday and called from your parking lot to advise your receptionist that we had arrived. On her call back we were informed that they would come and get our dog. We were also informed that we were not allowed into the building and the Vet would contact us by phone while we waited in our car. Our Senior dog gets very stressed in the car and we had driven from New Westminster as we wanted to continue our rapport with Dr. Ubi. At the time we booked our appointment there was ZERO mention of not being able to accompany our pet during the examination and have a dialogue about some of our dog's ailments. As all the information was being exchanged regarding a new patient we should have been advised of this change in policy. Needless to say, had we known about this policy we would not of stressed our dog unnecessarily and wasted two hours of our day. Read Less
Sanjian Unkara
3 Jul 2018
REPORT
The staff here always try and make our animals more comfortable and work well with what info we bring in. They provided us with information that our previous vet (at another clinic) did not provide a... Read More
The staff here always try and make our animals more comfortable and work well with what info we bring in. They provided us with information that our previous vet (at another clinic) did not provide and put it in terms that we could understand. They eased fears by providing clear and understandable diagnoses and things to do for our senior pets. Read Less
Arian Khayam
27 Jun 2018
REPORT
Just got my first puppy and thought I’d give this place a chance since I live really close. Dr. Chipperfield went beyond what I expected of her. She was amazing and answered every single question I ha... Read More
Just got my first puppy and thought I’d give this place a chance since I live really close. Dr. Chipperfield went beyond what I expected of her. She was amazing and answered every single question I had for her and I asked her quite a bit. She was enthusiastic and was happy to answer all of them. She showed my puppy Rocky to everyone including their own dogs and sent me home with some goodies. Great place and will continue to come back for all my pets needs. Read Less
Rachel P
23 May 2018
REPORT
I was recommended here by BCSPCA when I adopted my cat. The vets have always been very kind and informative when it comes to caring for my kitty. I'll always receive follow-up calls to check in on my ... Read More
I was recommended here by BCSPCA when I adopted my cat. The vets have always been very kind and informative when it comes to caring for my kitty. I'll always receive follow-up calls to check in on my cat, whether she's already home or still at the vet. The front desk staff are helpful and friendly whenever I have any questions or concerns. They've allowed me to return food that my cat refused to eat without any problems. They are also very helpful and cooperative when you are trying to process pet insurance claims. Read Less
Alison K
21 May 2018
REPORT
Wonderful staff & love Dr. Chipperfield! She is an extremely caring vet, she answered all of our questions & made me feel very confident about the care she can & will provide my cat over the years to... Read More
Wonderful staff & love Dr. Chipperfield! She is an extremely caring vet, she answered all of our questions & made me feel very confident about the care she can & will provide my cat over the years to come. Thank you so much! Read Less
Kayley Nelson
29 Apr 2018
REPORT
Every single one of the staff truly cares about the well being of you and your animal, I’ve never met such an incredible bunch of people than those at the Richmond Animal Hospital. Especially Dr. Mich... Read More
Every single one of the staff truly cares about the well being of you and your animal, I’ve never met such an incredible bunch of people than those at the Richmond Animal Hospital. Especially Dr. Michael Schaufle, our family considers him a god sent when it comes to sick or injured animals. He will do everything in his power to try and get your beloved family member back home to you. He has come to our aid many times over the past 20-30 years, and given us a one of a kind veterinary experience. We consider the staff family, and look forward to seeing everyone again over the many more years to come. Thank you from the bottom of our hearts, the Nelson family. Read Less
Stephanie Watts
28 Apr 2018
REPORT
We have been taking our pets here for decades. They have taken such excellent care of my parent's pets and now take care of my dog. They are kind, professional and so very good at what they do.
Gary Braun
24 Apr 2018
REPORT
I always trust Richmond Animal Hospital with care of my pets. I am always very pleased with the level of care and consideration. The staff here is exceptional.
W Han
16 Apr 2018
REPORT
All the staff here are so friendly! I've been to animal hospitals were the vets are very condescending. But the vets here are so approachable, funny, and they genuinely care.
Mida Huang
14 Apr 2018
REPORT
I have been to a few vets in Richmond and I really appreciate the staff here. One year on thanksgiving, my dog was attacked by another dog and bit on the neck. We originally thought it was okay becaus... Read More
I have been to a few vets in Richmond and I really appreciate the staff here. One year on thanksgiving, my dog was attacked by another dog and bit on the neck. We originally thought it was okay because she didn't really bleed but my dog had a lot of fur so we did not notice the severity of it. Later in the day, we noticed that my dog was in pain, and the vets at dear animal hospital gave me consulting on what to do on a holiday and answered his cell phone at 8pm which pretty much saved my dog. I was able to get an emergency appointment the next day. Really really thankful of them. Read Less
Sheree Huen
16 Mar 2018
REPORT
Friendly staff, patient and professional Vets. They won't do unnecessary test on your pet. My cats get along with the Vets very well and very cooperate during the examination.
Shannon Hathaway
9 Mar 2018
REPORT
I would recommend RAH to anyone! Dr. Chipperfield is amazing. She never rushes through an appointment and has a genuine love for animals and it really shows.
Susie Peters
4 Mar 2018
REPORT
I just got a puppy and brought her to Richmond Animal Hospital where Dr. Schaufele gave her her first check up. He was amazing with her. He took his time going over some of the basics to keep her he... Read More
I just got a puppy and brought her to Richmond Animal Hospital where Dr. Schaufele gave her her first check up. He was amazing with her. He took his time going over some of the basics to keep her healthy and happy. At one point she fell asleep in his arms. I’m so grateful to have such a knowledgeable and caring vet for my little Lola. The office staff as well were exceptional. It’s such a relief having found the perfect vet. Read Less
Jordan L
21 May 2017
REPORT
The staff here are very caring and take the time to get to know you and your pet. Never felt like they were trying to rush us out to get to the next pet patient and never tried selling us anything ex... Read More
The staff here are very caring and take the time to get to know you and your pet. Never felt like they were trying to rush us out to get to the next pet patient and never tried selling us anything extra. Dr. Chipperfield spent a lot of time trying to gain the trust of our very timid dog which we were delighted by. Read Less
vivian tsang
30 Mar 2017
REPORT
I usually never write google reviews, but I just have to say this place is amazing! The people here are so easy to talk to and accepting. I always look forward to coming here with my puppy Coco. Even ... Read More
I usually never write google reviews, but I just have to say this place is amazing! The people here are so easy to talk to and accepting. I always look forward to coming here with my puppy Coco. Even though it may not be my dogs favorite place to visit, I swear, the people here make it worth it for her. They're so friendly and loving towards animal, I wouldn't recommend anywhere else. They will love ur animals as if it were their own!! Just had to put this out there!! Read Less
sharlie burnie
15 Mar 2017
REPORT
The people here are so kind and caring. I know my pets are getting quality care. Thank you.
Jessie Gordienko
30 Nov 2016
REPORT
Staff is friendly and caring. Vets are knowledgable. Always have a good experience taking my two cats in.
Katherine Oviedo
15 Nov 2016
REPORT
Beyond amazing! Friendly and extreamly efficient staff. Doctors are fantastic very knowledgeable. They take the time to answer all your questions.
Isabelle Benoit
1 Nov 2016
REPORT
Brought in my senior long-haired stranger-shy cat for wash and trim. He's needed sedation in the past to get it done but was happily surprised to pick him up and find he didn't need it this time. Wil... Read More
Brought in my senior long-haired stranger-shy cat for wash and trim. He's needed sedation in the past to get it done but was happily surprised to pick him up and find he didn't need it this time. Will definitely go back in a few months when he needs another trim. Drop-off, payment and pick-up handled smoothly by friendly staff. Read Less
Isabelle
1 Nov 2016
REPORT
Brought in my senior long-haired stranger-shy cat for wash and trim. He's needed sedation in the past to get it done but was happily surprised to pick him up and find he didn't need it this time. Wil... Read More
Brought in my senior long-haired stranger-shy cat for wash and trim. He's needed sedation in the past to get it done but was happily surprised to pick him up and find he didn't need it this time. Will definitely go back in a few months when he needs another trim. Drop-off, payment and pick-up handled smoothly by friendly staff. Read Less
Brianna Roberts
31 Oct 2016
REPORT
Truly wonderful staff at the Richmond Animal Hospital. They are very knowledgeable and super friendly and the office is always clean. Very good service here :)
Lindsey Black
31 Oct 2016
REPORT
Vets and staff are friendly and seem knowledgeable. The only drawbacks are the long wait times that we have experienced and it seems quite expensive in comparison to other places we have been to. ... Read More
Vets and staff are friendly and seem knowledgeable. The only drawbacks are the long wait times that we have experienced and it seems quite expensive in comparison to other places we have been to. Other than that we have been happy. Read Less
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Book an Appointment
Online booking unavailable
Please call
(604) 277-3161
9220 Number 3 Road
Richmond British Columbia V7A 1V9
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
07:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
07:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
08:00AM-16:00PM
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CLAIM IT HERE
Incorrect information? Let us know

Richmond Animal Hospital Ltd

Richmond, British Columbia
(22)
9220 Number 3 Road
Richmond British Columbia V7A 1V9
We are a full service veterinary office, offering veterinary services, grooming, training and much more. Our mission is to provide the highest quality animal care services in a caring and efficient manner.
Monday
08:00AM-18:00PM
Tuesday
07:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
07:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-16:00PM
Martin Abel
7 Jul 2021
REPORT
Attention Management....we arrived at the scheduled time for our appointment on Tuesday and called from your parking lot to advise your receptionist that we had arrived. On her call back we were infor... Read More
Attention Management....we arrived at the scheduled time for our appointment on Tuesday and called from your parking lot to advise your receptionist that we had arrived. On her call back we were informed that they would come and get our dog. We were also informed that we were not allowed into the building and the Vet would contact us by phone while we waited in our car. Our Senior dog gets very stressed in the car and we had driven from New Westminster as we wanted to continue our rapport with Dr. Ubi. At the time we booked our appointment there was ZERO mention of not being able to accompany our pet during the examination and have a dialogue about some of our dog's ailments. As all the information was being exchanged regarding a new patient we should have been advised of this change in policy. Needless to say, had we known about this policy we would not of stressed our dog unnecessarily and wasted two hours of our day. Read Less
Sanjian Unkara
3 Jul 2018
REPORT
The staff here always try and make our animals more comfortable and work well with what info we bring in. They provided us with information that our previous vet (at another clinic) did not provide a... Read More
The staff here always try and make our animals more comfortable and work well with what info we bring in. They provided us with information that our previous vet (at another clinic) did not provide and put it in terms that we could understand. They eased fears by providing clear and understandable diagnoses and things to do for our senior pets. Read Less
Arian Khayam
27 Jun 2018
REPORT
Just got my first puppy and thought I’d give this place a chance since I live really close. Dr. Chipperfield went beyond what I expected of her. She was amazing and answered every single question I ha... Read More
Just got my first puppy and thought I’d give this place a chance since I live really close. Dr. Chipperfield went beyond what I expected of her. She was amazing and answered every single question I had for her and I asked her quite a bit. She was enthusiastic and was happy to answer all of them. She showed my puppy Rocky to everyone including their own dogs and sent me home with some goodies. Great place and will continue to come back for all my pets needs. Read Less
Rachel P
23 May 2018
REPORT
I was recommended here by BCSPCA when I adopted my cat. The vets have always been very kind and informative when it comes to caring for my kitty. I'll always receive follow-up calls to check in on my ... Read More
I was recommended here by BCSPCA when I adopted my cat. The vets have always been very kind and informative when it comes to caring for my kitty. I'll always receive follow-up calls to check in on my cat, whether she's already home or still at the vet. The front desk staff are helpful and friendly whenever I have any questions or concerns. They've allowed me to return food that my cat refused to eat without any problems. They are also very helpful and cooperative when you are trying to process pet insurance claims. Read Less
Alison K
21 May 2018
REPORT
Wonderful staff & love Dr. Chipperfield! She is an extremely caring vet, she answered all of our questions & made me feel very confident about the care she can & will provide my cat over the years to... Read More
Wonderful staff & love Dr. Chipperfield! She is an extremely caring vet, she answered all of our questions & made me feel very confident about the care she can & will provide my cat over the years to come. Thank you so much! Read Less
Kayley Nelson
29 Apr 2018
REPORT
Every single one of the staff truly cares about the well being of you and your animal, I’ve never met such an incredible bunch of people than those at the Richmond Animal Hospital. Especially Dr. Mich... Read More
Every single one of the staff truly cares about the well being of you and your animal, I’ve never met such an incredible bunch of people than those at the Richmond Animal Hospital. Especially Dr. Michael Schaufle, our family considers him a god sent when it comes to sick or injured animals. He will do everything in his power to try and get your beloved family member back home to you. He has come to our aid many times over the past 20-30 years, and given us a one of a kind veterinary experience. We consider the staff family, and look forward to seeing everyone again over the many more years to come. Thank you from the bottom of our hearts, the Nelson family. Read Less
Stephanie Watts
28 Apr 2018
REPORT
We have been taking our pets here for decades. They have taken such excellent care of my parent's pets and now take care of my dog. They are kind, professional and so very good at what they do.
Gary Braun
24 Apr 2018
REPORT
I always trust Richmond Animal Hospital with care of my pets. I am always very pleased with the level of care and consideration. The staff here is exceptional.
W Han
16 Apr 2018
REPORT
All the staff here are so friendly! I've been to animal hospitals were the vets are very condescending. But the vets here are so approachable, funny, and they genuinely care.
Mida Huang
14 Apr 2018
REPORT
I have been to a few vets in Richmond and I really appreciate the staff here. One year on thanksgiving, my dog was attacked by another dog and bit on the neck. We originally thought it was okay becaus... Read More
I have been to a few vets in Richmond and I really appreciate the staff here. One year on thanksgiving, my dog was attacked by another dog and bit on the neck. We originally thought it was okay because she didn't really bleed but my dog had a lot of fur so we did not notice the severity of it. Later in the day, we noticed that my dog was in pain, and the vets at dear animal hospital gave me consulting on what to do on a holiday and answered his cell phone at 8pm which pretty much saved my dog. I was able to get an emergency appointment the next day. Really really thankful of them. Read Less
Sheree Huen
16 Mar 2018
REPORT
Friendly staff, patient and professional Vets. They won't do unnecessary test on your pet. My cats get along with the Vets very well and very cooperate during the examination.
Shannon Hathaway
9 Mar 2018
REPORT
I would recommend RAH to anyone! Dr. Chipperfield is amazing. She never rushes through an appointment and has a genuine love for animals and it really shows.
Susie Peters
4 Mar 2018
REPORT
I just got a puppy and brought her to Richmond Animal Hospital where Dr. Schaufele gave her her first check up. He was amazing with her. He took his time going over some of the basics to keep her he... Read More
I just got a puppy and brought her to Richmond Animal Hospital where Dr. Schaufele gave her her first check up. He was amazing with her. He took his time going over some of the basics to keep her healthy and happy. At one point she fell asleep in his arms. I’m so grateful to have such a knowledgeable and caring vet for my little Lola. The office staff as well were exceptional. It’s such a relief having found the perfect vet. Read Less
Jordan L
21 May 2017
REPORT
The staff here are very caring and take the time to get to know you and your pet. Never felt like they were trying to rush us out to get to the next pet patient and never tried selling us anything ex... Read More
The staff here are very caring and take the time to get to know you and your pet. Never felt like they were trying to rush us out to get to the next pet patient and never tried selling us anything extra. Dr. Chipperfield spent a lot of time trying to gain the trust of our very timid dog which we were delighted by. Read Less
vivian tsang
30 Mar 2017
REPORT
I usually never write google reviews, but I just have to say this place is amazing! The people here are so easy to talk to and accepting. I always look forward to coming here with my puppy Coco. Even ... Read More
I usually never write google reviews, but I just have to say this place is amazing! The people here are so easy to talk to and accepting. I always look forward to coming here with my puppy Coco. Even though it may not be my dogs favorite place to visit, I swear, the people here make it worth it for her. They're so friendly and loving towards animal, I wouldn't recommend anywhere else. They will love ur animals as if it were their own!! Just had to put this out there!! Read Less
sharlie burnie
15 Mar 2017
REPORT
The people here are so kind and caring. I know my pets are getting quality care. Thank you.
Jessie Gordienko
30 Nov 2016
REPORT
Staff is friendly and caring. Vets are knowledgable. Always have a good experience taking my two cats in.
Katherine Oviedo
15 Nov 2016
REPORT
Beyond amazing! Friendly and extreamly efficient staff. Doctors are fantastic very knowledgeable. They take the time to answer all your questions.
Isabelle Benoit
1 Nov 2016
REPORT
Brought in my senior long-haired stranger-shy cat for wash and trim. He's needed sedation in the past to get it done but was happily surprised to pick him up and find he didn't need it this time. Wil... Read More
Brought in my senior long-haired stranger-shy cat for wash and trim. He's needed sedation in the past to get it done but was happily surprised to pick him up and find he didn't need it this time. Will definitely go back in a few months when he needs another trim. Drop-off, payment and pick-up handled smoothly by friendly staff. Read Less
Isabelle
1 Nov 2016
REPORT
Brought in my senior long-haired stranger-shy cat for wash and trim. He's needed sedation in the past to get it done but was happily surprised to pick him up and find he didn't need it this time. Wil... Read More
Brought in my senior long-haired stranger-shy cat for wash and trim. He's needed sedation in the past to get it done but was happily surprised to pick him up and find he didn't need it this time. Will definitely go back in a few months when he needs another trim. Drop-off, payment and pick-up handled smoothly by friendly staff. Read Less
Brianna Roberts
31 Oct 2016
REPORT
Truly wonderful staff at the Richmond Animal Hospital. They are very knowledgeable and super friendly and the office is always clean. Very good service here :)
Lindsey Black
31 Oct 2016
REPORT
Vets and staff are friendly and seem knowledgeable. The only drawbacks are the long wait times that we have experienced and it seems quite expensive in comparison to other places we have been to. ... Read More
Vets and staff are friendly and seem knowledgeable. The only drawbacks are the long wait times that we have experienced and it seems quite expensive in comparison to other places we have been to. Other than that we have been happy. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know