We are truly satisfied with our visit each time to this vet! Doctor Chaudhry is a generous doctor, he was so loving and gental to our dog and made us feel like everything will be okay. The receptionist is also really great, she tried her best to book us in because we had a urgent situation. The overall condition of the vet is on point, it certainly will be our go to vet for our dog. Read Less

My dog (Jimmy) was vomiting since last 3-4 days. My regular vet treatment was not effective. I was so much stressed. One of my friend recommended Dr.Chaudhry to me. I booked an appointment over the phone. Receptionist on the phone was really helpful. After examination Dr.Chaudhry recommended some lab tests and radiographs and confirmed foreign body. He opened the abdomen same day and removed piece of corn cob from the intestine. Now Jimmy has recovered very well and is doing great. I highly recommend this clinic and especially Dr.Chaudhty to everyone. Read Less

Everyone pick up a animal hospital locally but I choose this one wherever I live in great Vancouver. Dr. Chod is really patient and professional with my kittens and dog every time I take a visit. The price is also fair. Read Less

Many thanks to Dr. Chaudry and much more to his staff at the clinic. I've switched over another clinic in Fraserview and i'm glad I had made that choice. The Vet is professional, straightforward, and is a blast to meet. He is an expert in what he does and has my full trust with my beloved pupper. Been a client for 5 years and many more to come. Thank you to everyone at Terra Nova Village Vet. Read Less

This is probably the worst clinic I've ever been to. Not once did the receptionist or the doctor care to introduce themself to me or my dog. My dog was shaking the whole time and once the doctor left the room she immediately stopped. That was a warning  that I should have left right away!!!!! He didn't even exam her for what I came in for but instantly suggested she be sedated to check out what's going on. Never go to this place. Read Less

This is the best vet on the city! Dr. Javaid is such a professional Dr.They have great communication, email reminders and good hours. He gives you options, is always understanding and knows more than any vet I've been to before! He always makes me feel like a friend with a question. He and all of the staff there are amazing. Read Less

Amazing vet! So nice to find a place open so late and reasonable prices!! The most friendly caring staff our pup had an allergic reaction and got a few injections and is already doing much better home and sleeping swelling has already gone done! Thank you thank you Read Less

This is the best vet I have ever met. He is a vet for all the right reasons and his main concern is your pets well being rather than gouging you for money when it isn’t necessary like other vets I have encountered. We recently moved to Langley but will still be making the drive to Richmond to see him. Thanks for everything you’ve done for our doggies!! Read Less

I'd describe terra nova as cheap and cheerful. They generally do a good job with care at reasonable prices, but as far as I can tell there's only one vet and so things slip through the cracks. For example, they did a great job neutering my first kitten, and a great job when he got sick. But when we took our new kitten in to get fixed (after he'd gotten shots, so they'd seem both cats multiple times) nobody bothered to meet me after the surgery and debrief or talk about the fact that many cats get non-recognition agression when a companion gets back from a vet visit. Would have been nice to get more than 5 words from the secretary. I had to ask her if everything went well and she brushed me off. Not sure if I'll go back, getting fixed is a pretty big moment in a kittens life, would have been nice to have the vet talk to me after. Read Less

Dr. Chaudhry and his staff are amazing. They truly care for animals and their loved ones. Dr. Chaudhry was always patient, pleasant, and professional. He encouraged us to think through his options, and communicated convoluted medical terms in a clear, concise manner. He was so gentle with our beloved Valentino, and he gave him the best health care a beautiful cat deserved. Dr. Chaudhry’s expertise is in surgery and emergency care, and this was evident when difficult decisions were needed to be made. His compassion shines through. The clinic is clean and includes all the facilities an animal needs. Thank you so much to Terra Nova Village Vet for giving more than what is expected. Read Less

Dr. Chaudhry and his staff are amazing. They truly care for animals and their loved ones. Dr. Chaudhry was always patient, pleasant, and professional. He encouraged us to think through his options, and communicated convoluted medical terms in a clear, concise manner. He was so gentle with our beloved Valentino, and he gave him the best health care a beautiful cat deserved. Dr. Chaudhry's expertise is in surgery and emergency care, and this was evident when difficult decisions were needed to be made. His compassion shines through. The clinic is clean and includes all the facilities an animal needs. Thank you so much to Terra Nova Village Vet for giving more than what is expected. Read Less

A child's bike is out in the open in the staff only area which makes me question the cleanliness of the practice. Their examinations are very sloppy. They did not take the temperature of my pet and if they went through any of the other motions thoroughly, they do not take the time to communicate what they have observed about intestinal contents, heart rate, or otherwise. It appears only one vet tech works at any given time, making it difficult for them to accomplish any of their recommended treatments on nervous and anxious animals without sedation that wouldn't have been necessary in other situations. They also err very far on the side of caution when recommending treatments. That being said, I highly recommend owners obtain a second opinion. I will personally avoid coming to this practice and would never recommend it to friends. It is also strangely more expensive than practices with better facilities. Read Less

Dr. Chaudhry and his staff are AMAZING and by far the best vet in town. My dog collapsed at the beach and I brought her here. Not only did his staff help me bring her in with a stretcher, Dr. Chaudhry was able to see her right away, and start to give her some fluids. As they kept her there over night, I kept me up to date with her progress and made me feel comfortable knowing she was in great hands. Even though the beach may be a little too much for her age, I am glade she's still here with me. Thanks Dr Chaudhry and staff Read Less

HIGHLY RECOMMEND THIS VET!!! DR CHAUDHRY IS THE BEST VET IN TOWN. NOT ONLY ARE HIS PRICES REASONABLE HE CARES ABOUT THE WELL BEING OF YOUR AMINALS. MY DOG WAS ATTACKED BY ANOTHER DOG AT THE DOG PARK, AND HE WAS CUT OPENED, HE RIGHT AWAY TOOK ME AND MY DOG AND REPAIRED HIS WOUNDS. HIS STAFF CARE FOR MY DOG LIKE IT WAS THERE OWN. THANKS DR CHAUDHRY AND STAFF Read Less

Dr. Chaudhry and his staff are super stars. I definitely recommend this place. Their prices are reasonable . I have been coming here for 6 years now and my pets have been well taken care of, From surgery's to dental cleaning. Thanks Dr and his staff Read Less

Dr. Chaudhry is the best veterinarian that I know of. My dog cut her foot opened last on a piece of glass as I was walking her and at midnight he took her in and repaired her foot. Dr Chaudhry knows how to take care of my animals, his staff is absolutely wonderful . Thanks Doctor Read Less

I highly recommend this place. They are very caring with our pets and also understand their value in our lives. I went here in a emergency situation for my dog in late hours but i will not go anywhere else after having experience with this vet. I am really thankful to them for saving the life of my buddyRead Less

Dr. Chaudhry and his stuff are very nice and care for my dog. My dog is 11 years old and he went for dental extraction without complications. They did a great job. My dog is no pain and no bad smell in the mouth anymore. I recommend him for sure. Read Less

The vet and staff there are beyond dedicated. I brought my very sick cat in yesterday (they made room for her within a couple of hours of me calling) and kept her overnight and did the blood work and x-rays in-house. The vet called me at 1130 PM with the results... he knew how worried I was. I can't speak highly enough about this clinic. I feel so grateful that my kitty is in such good hands.Read Less

Dr. Chaudhry is the best vet ever. He is my family vet for years. I took all my dogs to the clinic for annual check up every year, and Dr. Chaudhry is always so nice and gave me discount! My Minnie just got diagnosed with Diabetes from him. He is so patiently explain things to me and more discount! Such a nice vet he is! I recommend him to everybody :) Read Less

Thank you so much Dr. Javaid for taking care of my dog snowy! My dog had an emergency spay due to pyometra and she is all good now! Dr. Javaid is so efficient that he did the surgery without any delay. Very nice staffs too. Highly recommend this clinic to all pet lovers! Read Less

I wouldn't even give this vet a star if Google reviews didn't make me. Both my sister's dogs and my cat were misdiagnosed on separate occasions at this practice resulting in life threatening medical problems and thousands of dollars in vet bills and surgeries. I understand that accidents happen, but they shouldn't happen numerous times to numerous pets over a two year period. Do not trust this vet, they are not thorough at all! Highly recommend finding a more competent practice. Read Less

Brought my cat in after I suspected he ingested something poisonous. He was vomiting and looked out of it. Was advised to leave him over night and had no issue with this. Picked him up the next day and his cat carrier had a hole literally scratched in the side of it that was so large he climbed out of it while I was paying. This carrier was brand new previously.His carrier was soaked in urine, leading me to believe he was left in his carrier all night as I saw the doctor carrying the IV bag and my cat in the carrier to remove it before I could take him home. When I politely questioned the doctor about what happened, mentioning I don't care about the carrier just curious as it looks like there was a struggle he had no answers, just mentioning he though the hole was previously there.I'm assuming a couple things:- There was either a large struggle or my cat was left in his carrier all night and attempted to get out- The catheter was done improperly as his carrier was soaked in urine and so was he when I got him homeDoctor's demeanour was nice, office seemed nice as well as the nurses but I would not return to this vet as I have some looming questions about how my cat was cared for after I left. Read Less

My boyfriend and I brought our 5 month old chiweenie here after we suspected he had eaten something poisonous at the dog park. Our usual vet was closed and this was the only place open late in richmond so we didnt have much of a choice but to bring him here, as we could tell his health was diminishing really quickly. Everything from the doctor explaining to me what was happening to my dog over the phone, the service at the front desk, and the doctor reassuring us that he was going to make sure our dog would be ok was fantastic. They even called us every couple hours to let us know how he was doing! Definitely considering making this our regular vet Read Less

We recently had a very good experience with this vet. He ran some tests and then was very up front and honest about the prognosis for our very sweet but very old (16) German Sheppard. We did end up putting him to sleep but the vet was very sensitive, gentle and patient with us. He was also understanding about the financial hardship. We would highle recommend him Read Less

I just wanted to mention that I once gave this vet a 1-star rating but now I am giving it an excellent rating. That was because a bad vet (Dr. Rameez Sharma, who got his license suspended for forging documents and lying - just google it, it's on multiple articles and websites) used to work here and that was why I gave it one star, but thankfully he is no longer there. I'm not sure why he is gone, either he left or the vet clinic fired him, but thank god. Dr. Chaudry is excellent, he takes care of one of my friend's pet (that I also babysit when my friend is away) and I had used to tell her only take the pet to see Dr. Chaudry and never Dr. Sharma. But now that Dr. Sharma is gone, I have to tell you guys that the vet clinic is so much better. All the bad reviews you are reading from other reviewers are most likely was when Dr. Sharma used to be there. But he is no longer there, and the service has been so much better because I've gone in a few times with my friend to get her cat taken care of, and there was a time I had to run in when my friend's cat was sick but my friend was on vacation (I was the cat sitter)! The cat was sick when I turned her in and she was much better when Dr. Chaudry looked after her and returned her to me.Guys, it's safe to come back to this clinic. :) Dr. Chaudry is a solid vet and the unreliable vet Dr. Rameez Sharma is no longer practicing here. I feel confident to bring my friend's cat that I babysit for check-ups at this clinic again. Dr. Chaudry is very gentle, kind, and listens patiently. Read Less

DO NOT GO TO THIS VET!First off, for those of you wanting to go here because Dr. Dear works here - that doctor DOES NOT work here anymore!I took my dog here when he was only a few months old and got him neutered & his microchip done here. I wanted my dog to get everything done while he was under anesthetics so he wouldn't have to get another procedure done. When I brought my dog home from Terra Nova Village Veterinarian I was petting my dog just on the back of his neck and I noticed that there was something stuck to his fur (it looked like a grain of rice). After googling what it could possibly be, we came to the conclusion that it was the MICROCHIP on the OUTSIDE of his body. Microchips are supposed to be placed UNDER the skin of an animal!After calling the vet and asking them what happened they proceeded to tell us that they could do the procedure again and to bring my dog back in for another microchip implantation. Well the whole purpose of us getting him neutered and microchipped was that he wouldn't have to get two procedures done and he could get it all done at once. They also told us that we were not able to get our money back for it. Well let me tell you that this "no refund" policy was not going to fly with me. What if I didn't find the microchip and my dog got lost and I had just assumed that he was microchipped all along? I have never been so disappointed.I would not recommend this place to anyone. Period.Our pets are like our family and if you want to treat them like family and take good care of them I would steer clear of the Terra Nova Village Veterinarian. Read Less

I have been nothing but thrilled with the services at this vet under the current owners as well as under the previous owner.  The vets are compassionate, informative and kind and Alison is a great groomer.  The reception staff is also awesome. Read Less

Terra Nova did everything they could for my parents car ZUZU. Unfortunately she passed on but what they did after meant so much to our family with all the cremation arrangements and the paw imprints. This meant so much to my parents and was so well done it was beyond expectations. I praise them for everything they did for my parents especially my mother it's made it a little easier for her to deal with ZUZU's passing. Every detail was followed to a T and every wish my mom had for ZUZU's cremation was followed and for that I thank you. So if your looking for a vet who pays attention to detail and cares for your pet like you do, I recommend you take your pet to terra Nova village vet for all your pets needs. Read Less

WARNING!! WORST VET EXPERIENCE EVER!I used to go here and had excellent, PAINLESS procedures done for my dog with Dr. Dear.  However, I had not realized that he is no longer here and there are now two other vets here.  However, it was an emergency as my dog's anal glands ruptured (again) and he needed attention straight away.  Now, I admit I'm a pretty emotional and sensitive person, especially when it comes to my dog, so I was devastated when I found out my dog would have to spend a night at the clinic.  His docile self in a small cage, in pain, bums me out.  However, I was told it was necessary so for the well-being of my dog, I obliged, also hoping that they weren't taking advantage of my hysterical state and charge me an arm and a leg for a procedure that my dog has had in the past.  However, to their credit, the vets here SEEM nice and sure, maybe they're "nice" people outside of their vet coats but nice people don't make good, knowledgeable vets.  Nice, comforting words only work and mean something when your dog gets better because he was in good care, but this was NOT meant to be the case. I get a call and was told that the other anal gland has now ruptured, which is super bizarre (now that I reflect on this terrible experience) because the procedure involves flushing out his gland and stitching him back up.  When I got him back the next day, he only had ONE set of stitches.  I was told that I would get a discount as well since he now has two ruptured glands and not just one (lucky me), but imagine my surprise when my bill states that they're charging me about $680 for ONE anal gland.  What happened to the OTHER anal gland that "ruptured"?! Can anal glands just rupture one moment and UN-RUPTURE the next? My dog has had this exact surgery in the past and the vet before had charged $700 for two ruptured anal glands.  You can see my confusion when I don't understand how a "discount" is $680 for one gland. Cost isn't even a big deal when you're talking about your furry children.  The worse thing was that my dog was still leaking poop everywhere and was constantly crying, in a lot of pain.  I talked to the nice receptionist on the phone, and I overheard them saying that my dog didn't get the anal tube thing.  Gee, an anal tube thing sure would've been helpful while I was cleaning his a-hole in the bathtub sliding around in his crap while he's squirming to get away from me.  My poor friend was a trooper and pretty much smelled crap for 10 minutes, holding my yelping, crying dog.I bring him in the next day and they concluded that he now has an infection and that he would need IV fluids.  My vet friend (who is unfortunately too far for me to bring my dog to) suspected that the initial procedure was botched and this resulted in an infection.  This is why my dog went through unnecessary pain.  I ask for pain meds and they were adamant that my dog didn't need it.  However, I did some further research later on and the vet experts I spoke with said that it would be BARBARIC not to give the dog pain meds during this procedure, as it's very painful.  GIVE MY DOGS HIS PAIN MEDS, YOU ANIMALS!The acquaintance that recommended these vets is a friend of one of the vet's daughter.  She followed up with me later on and asked enthusiastically how my experience was so I purposely told her that my vet bill was the ludicrous amount of $2000 and she had the audacity to tell me that it was a GREAT price.  She is moronic and obviously doesn't know what she's talking about - I actually paid about half of what I told her and this was still very expensive - so maybe she was getting kickbacks for raving about this terrible clinic.  When I went through the bill that I was charged with some other vets and my brother who is working with a vet at the clinic, they all agreed that these vets at Terra Nova Village were taking me for a ride.  They all also asked why he wasn't given the pain meds.My dog is still slowly recovering and I am following up with my vet friend who is flying in from kelowna for the weekend.  My heart breaks for my dog who went through all this pain because the vets here do NOT know what they're doing, and keep you in the dark while they're fixing mistakes that they've made on YOUR expense.If you love your pet, do not come to this clinic! They are, by far, the WORSE, veterinarians I have ever had the displeasure to meet and deal with. Read Less

Took very good care of my dog who broke his leg. They also let me work out a payment plan which was great since vet bills can be costly and unexpected. Great vets and service. Highly recommend taking your pet here. Read Less

I was very impressed with their customer service. My puppy had a neutered surgery done by Dr. Rameez yesterday. He was professional and informative. Eena, the receptionist, was great as well. And I know that I have received the best value in town. Highly recommend! Read Less

This clinic has been very supportive. My cat was dying of kidney failure and I was unable to repeatedly come to the clinic because I don't have a car. Dr.Rameez did multiple house calls for me including the euthanasia. He was very sympathetic as were the staff at the clinic. I will definitely return here when I get my next cat. Read Less