This post is about two cats and took place over a 10-day period. The cats were, one of the died, siamese indoor only cats and sisters. These cats were taken care of like the treasures they are.
... Read More
This post is about two cats and took place over a 10-day period. The cats were, one of the died, siamese indoor only cats and sisters. These cats were taken care of like the treasures they are.
The first cat, Azul was taken to the vet because of lethargy and blindness, we asked that blood work be done and the vet recommended an x-ray which we agreed to. The vet did not advise that the bloodwork would be incomplete because they did not have the thyroid kit, an obvious miss given both symptoms. The blood work cam back very high on liver function and the x-ray showed a possibly enlarged kidney. The vet was not remotely specific and said he "thought" she had a tumor and there was no viable treatment.
We then took the vet to All About Cats for a second opinion and was referred to an ultrasound, which determined that there was no tumor and the blood work indicated hypertension cased by a thyroid anomaly. She is now, after weeks of delay being correctly treated and we hope our beautiful Azul survives.
Azul's sister Terra was taken on Friday following Azul's visit for dental cleaning and tooth extraction before we had all the details of the incompetence surrounding Azul's diagnosis. Terra died the next day, late that night of a presumed heart attack. It was not swift and not merciful. I called the vet while she was still she was still alive and he said he could do nothing, would not see her, "let her die at home". We discovered after the fact that it is normal procedure to check the cat for underlying conditions because at that age they "can die of heart attack" after the stress of anesthetic.
As far as I am concerned this vet killed one of our beloved cats and may have cause irreparable harm to the other. The vet had no issue with collecting $1,400.00 in fees for his incompetence. Read Less
Arely Diaz
23 Nov 2020
REPORT
Thanks to Dr Grewal !!!
Yesterday my dog was feeling terrible and I call Alpenlofts late in the evening and Dr Grewal responded the phone and in 5 mins we were at the vet clinic. He tested my poor Gi... Read More
Thanks to Dr Grewal !!!
Yesterday my dog was feeling terrible and I call Alpenlofts late in the evening and Dr Grewal responded the phone and in 5 mins we were at the vet clinic. He tested my poor Girl and result came positive for THC . She ingested something during her night walk. Thanks to this result I was relief that my dog would be ok .
I appreciate the compassion and care of everyone in this Vet clinic .
I highly recommend them and I am thankful that we can see a vet almost immediately when these emergencies happens!! Read Less
Lynn knight
17 Aug 2020
REPORT
My dogs are very nervous dogs , and I recmend Alpenlofts as they take great care with them , thanks guys .
Gisou N
19 Jun 2018
REPORT
One of the most gentle, patient and caring veterinary ever! Every staff member is awesome. Both my dogs love Dr Gerwal. I refer everyone I know here.
Marion Anderson
5 Jun 2018
REPORT
I would not consider taking my dog to any other vet in the corridor. Dr. Gruwal has always taken our emergency phone calls and responded accordingly.
Shelise Woods
10 Jan 2018
REPORT
This is by far the best vet I've dealt with in town. Our cat is not a very small or friendly little beast. He's enough to make anybody back away. We've been to vets that have told us he's too much to... Read More
This is by far the best vet I've dealt with in town. Our cat is not a very small or friendly little beast. He's enough to make anybody back away. We've been to vets that have told us he's too much to deal with... they can't help us.. (you have to give him a double shot of sedation to even manage to give him his shots... and that alone is a battle...feisty little bugger!) Yet the vet here makes the whole process feel like no big deal.
This is a place I am 100% happy to bring my pet. I know he is in good hands. Read Less
Kathleen Watson
14 Jan 2017
REPORT
I called Eagleview vet in town when my cat was extremely sick. They told me she may have an abdominal obstruction and might need emergency surgery. Right away I said okay let's do it and they told ... Read More
I called Eagleview vet in town when my cat was extremely sick. They told me she may have an abdominal obstruction and might need emergency surgery. Right away I said okay let's do it and they told me "oh maybe give another vet a call." Like..what do you mean? You just told me my cat may be dying but you aren't willing to help her?! So I called alpenlofts and not only did he answer RIGHT away but he told me to meet him at the clinic right away. He saved my cats life. And the bill was extremely fair priced considering it was an emergency weekend call and she had to stay over night as well. I will never take my pets anywhere but Alpenlofts. Read Less
Hayley Munchin
19 Sep 2016
REPORT
VERY impressed with Dr Grewal indeed. A while ago on a Sunday I was worried about my pet and he was the only vet to not only answer the telephone but also give good sound advice without insisting on ... Read More
VERY impressed with Dr Grewal indeed. A while ago on a Sunday I was worried about my pet and he was the only vet to not only answer the telephone but also give good sound advice without insisting on an emergency call out (unlike others would for sure!) My next encounter with him was when I returned home last Thursday and suspected my cat had a UTI. Unfortunately, it was already after 6pm and all vets in Squamish had closed for the day. I rang, expecting a typical pre-recorded message and I was so relieved that he again answered right away and promptly returned to Alpenlofts so I could bring her in. The exam was thorough, he listened carefully to my description of symptoms and I left with antibiotics and confident with his diagnosis. I am a new customer yet he did not insist of a bunch of unnecessary tests nor did he add on any of the extra costs he could have very legitimately charged me that evening. My cat is doing great and even eating the flavoured antibiotics as she would do a treat. I highly recommend this honest, calm and ethical vet thank you! Read Less
aisha ddimotoff
12 May 2016
REPORT
Our dog Timmy was hit by a car in 2015. Dr. Grewal was incredibly attentive and professional. He help us through a very stressful experience and we could not be more grateful! The little dude pulled t... Read More
Our dog Timmy was hit by a car in 2015. Dr. Grewal was incredibly attentive and professional. He help us through a very stressful experience and we could not be more grateful! The little dude pulled through and was 100% after a week of recovery. This year Dr. Grewal did a 4 tooth extraction and cleaning. Again the level of care, and his love for animals (and patience with their owners!) was amazing and refreshing. Dr. Grewal will take emergency calls and will meet you at the clinic after hours if need be. Incredible service and dedication. Alpinelofts Vet clinic is the best animal clinic in Squamish, hands down. Highly recommended!!! Read Less
Winston Trueman
21 May 2015
REPORT
Dr. Grewal doesn't hesitate to answer any questions regardless of what they are. He ensures complete understanding before doing anything with our little furry animals. I feel he is fair and so are the... Read More
Dr. Grewal doesn't hesitate to answer any questions regardless of what they are. He ensures complete understanding before doing anything with our little furry animals. I feel he is fair and so are the prices. I would recommend. Read Less
harnoor grewal
27 Apr 2015
REPORT
Dana and me have rescued needy animals all our lives. We have 3 dogs including a special needs one. We trust Dr Grewal for all types of care. We have used their services for last 6 years. He has treat... Read More
Dana and me have rescued needy animals all our lives. We have 3 dogs including a special needs one. We trust Dr Grewal for all types of care. We have used their services for last 6 years. He has treated my dogs for seizures, dental surgeries, lump removals besides vaccinations and anal sac expression's he has also put down our little Maltese Simon. I have recommended them to my friends. Their care is compassionate and prices are fair. :-)Read Less
This post is about two cats and took place over a 10-day period. The cats were, one of the died, siamese indoor only cats and sisters. These cats were taken care of like the treasures they are.
... Read More
This post is about two cats and took place over a 10-day period. The cats were, one of the died, siamese indoor only cats and sisters. These cats were taken care of like the treasures they are.
The first cat, Azul was taken to the vet because of lethargy and blindness, we asked that blood work be done and the vet recommended an x-ray which we agreed to. The vet did not advise that the bloodwork would be incomplete because they did not have the thyroid kit, an obvious miss given both symptoms. The blood work cam back very high on liver function and the x-ray showed a possibly enlarged kidney. The vet was not remotely specific and said he "thought" she had a tumor and there was no viable treatment.
We then took the vet to All About Cats for a second opinion and was referred to an ultrasound, which determined that there was no tumor and the blood work indicated hypertension cased by a thyroid anomaly. She is now, after weeks of delay being correctly treated and we hope our beautiful Azul survives.
Azul's sister Terra was taken on Friday following Azul's visit for dental cleaning and tooth extraction before we had all the details of the incompetence surrounding Azul's diagnosis. Terra died the next day, late that night of a presumed heart attack. It was not swift and not merciful. I called the vet while she was still she was still alive and he said he could do nothing, would not see her, "let her die at home". We discovered after the fact that it is normal procedure to check the cat for underlying conditions because at that age they "can die of heart attack" after the stress of anesthetic.
As far as I am concerned this vet killed one of our beloved cats and may have cause irreparable harm to the other. The vet had no issue with collecting $1,400.00 in fees for his incompetence. Read Less
Arely Diaz
23 Nov 2020
REPORT
☆☆☆☆☆
REPORT
Thanks to Dr Grewal !!!
Yesterday my dog was feeling terrible and I call Alpenlofts late in the evening and Dr Grewal responded the phone and in 5 mins we were at the vet clinic. He tested my poor Gi... Read More
Thanks to Dr Grewal !!!
Yesterday my dog was feeling terrible and I call Alpenlofts late in the evening and Dr Grewal responded the phone and in 5 mins we were at the vet clinic. He tested my poor Girl and result came positive for THC . She ingested something during her night walk. Thanks to this result I was relief that my dog would be ok .
I appreciate the compassion and care of everyone in this Vet clinic .
I highly recommend them and I am thankful that we can see a vet almost immediately when these emergencies happens!! Read Less
Lynn knight
17 Aug 2020
REPORT
☆☆☆☆☆
REPORT
My dogs are very nervous dogs , and I recmend Alpenlofts as they take great care with them , thanks guys .
Gisou N
19 Jun 2018
REPORT
☆☆☆☆☆
REPORT
One of the most gentle, patient and caring veterinary ever! Every staff member is awesome. Both my dogs love Dr Gerwal. I refer everyone I know here.
Marion Anderson
5 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I would not consider taking my dog to any other vet in the corridor. Dr. Gruwal has always taken our emergency phone calls and responded accordingly.
Shelise Woods
10 Jan 2018
REPORT
☆☆☆☆☆
REPORT
This is by far the best vet I've dealt with in town. Our cat is not a very small or friendly little beast. He's enough to make anybody back away. We've been to vets that have told us he's too much to... Read More
This is by far the best vet I've dealt with in town. Our cat is not a very small or friendly little beast. He's enough to make anybody back away. We've been to vets that have told us he's too much to deal with... they can't help us.. (you have to give him a double shot of sedation to even manage to give him his shots... and that alone is a battle...feisty little bugger!) Yet the vet here makes the whole process feel like no big deal.
This is a place I am 100% happy to bring my pet. I know he is in good hands. Read Less
Kathleen Watson
14 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I called Eagleview vet in town when my cat was extremely sick. They told me she may have an abdominal obstruction and might need emergency surgery. Right away I said okay let's do it and they told ... Read More
I called Eagleview vet in town when my cat was extremely sick. They told me she may have an abdominal obstruction and might need emergency surgery. Right away I said okay let's do it and they told me "oh maybe give another vet a call." Like..what do you mean? You just told me my cat may be dying but you aren't willing to help her?! So I called alpenlofts and not only did he answer RIGHT away but he told me to meet him at the clinic right away. He saved my cats life. And the bill was extremely fair priced considering it was an emergency weekend call and she had to stay over night as well. I will never take my pets anywhere but Alpenlofts. Read Less
Hayley Munchin
19 Sep 2016
REPORT
☆☆☆☆☆
REPORT
VERY impressed with Dr Grewal indeed. A while ago on a Sunday I was worried about my pet and he was the only vet to not only answer the telephone but also give good sound advice without insisting on ... Read More
VERY impressed with Dr Grewal indeed. A while ago on a Sunday I was worried about my pet and he was the only vet to not only answer the telephone but also give good sound advice without insisting on an emergency call out (unlike others would for sure!) My next encounter with him was when I returned home last Thursday and suspected my cat had a UTI. Unfortunately, it was already after 6pm and all vets in Squamish had closed for the day. I rang, expecting a typical pre-recorded message and I was so relieved that he again answered right away and promptly returned to Alpenlofts so I could bring her in. The exam was thorough, he listened carefully to my description of symptoms and I left with antibiotics and confident with his diagnosis. I am a new customer yet he did not insist of a bunch of unnecessary tests nor did he add on any of the extra costs he could have very legitimately charged me that evening. My cat is doing great and even eating the flavoured antibiotics as she would do a treat. I highly recommend this honest, calm and ethical vet thank you! Read Less
aisha ddimotoff
12 May 2016
REPORT
☆☆☆☆☆
REPORT
Our dog Timmy was hit by a car in 2015. Dr. Grewal was incredibly attentive and professional. He help us through a very stressful experience and we could not be more grateful! The little dude pulled t... Read More
Our dog Timmy was hit by a car in 2015. Dr. Grewal was incredibly attentive and professional. He help us through a very stressful experience and we could not be more grateful! The little dude pulled through and was 100% after a week of recovery. This year Dr. Grewal did a 4 tooth extraction and cleaning. Again the level of care, and his love for animals (and patience with their owners!) was amazing and refreshing. Dr. Grewal will take emergency calls and will meet you at the clinic after hours if need be. Incredible service and dedication. Alpinelofts Vet clinic is the best animal clinic in Squamish, hands down. Highly recommended!!! Read Less
Winston Trueman
21 May 2015
REPORT
☆☆☆☆☆
REPORT
Dr. Grewal doesn't hesitate to answer any questions regardless of what they are. He ensures complete understanding before doing anything with our little furry animals. I feel he is fair and so are the... Read More
Dr. Grewal doesn't hesitate to answer any questions regardless of what they are. He ensures complete understanding before doing anything with our little furry animals. I feel he is fair and so are the prices. I would recommend. Read Less
harnoor grewal
27 Apr 2015
REPORT
☆☆☆☆☆
REPORT
Dana and me have rescued needy animals all our lives. We have 3 dogs including a special needs one. We trust Dr Grewal for all types of care. We have used their services for last 6 years. He has treat... Read More
Dana and me have rescued needy animals all our lives. We have 3 dogs including a special needs one. We trust Dr Grewal for all types of care. We have used their services for last 6 years. He has treated my dogs for seizures, dental surgeries, lump removals besides vaccinations and anal sac expression's he has also put down our little Maltese Simon. I have recommended them to my friends. Their care is compassionate and prices are fair. :-)Read Less