This vet is not transparent about which services they will provide and the cost. I took my kitten here for his second vaccination and when I made the original call I was not told about a specific serv... Read More
This vet is not transparent about which services they will provide and the cost. I took my kitten here for his second vaccination and when I made the original call I was not told about a specific service I would receive that would cost me $85.00, honestly had I known about the service beforehand I would have been fine, but since they did not have my consent to the service and fee I am pretty disappointed in the lack of communication from this vet. I have no choice but to go to a vet that is 100% transparent about services that will be rendered and there following costs. Itβs very unfortunate because I live across the street and this could have been a lifetime vet for my animals. I was recommended this vet by a family friend but I will have to go elsewhere, and unfortunate as it is I will also have to tell others to steer clear of them aswell. Read Less
Valerie Madill
12 Jul 2018
REPORT
This vet is great, I trust him with my cat Autumn who is like my child bc I had none.
R Noyb
15 Jun 2018
REPORT
The staff are very helpful and knowledgeable. I brought my puppy in and they treated her gently and I felt safe their professionalism..
Christina Fulton
13 Jun 2018
REPORT
Had a wonderful time with the staff here my good friend brought his new puppy there and they took good care of her felt like a family environment..
Kathie Lewis
12 Jun 2018
REPORT
Have been going to Allondale Animal for years with many different dogs in our family. Staff are marvelous and really caring people. Have found them very accommodating when I needed to bring my dogs ... Read More
Amazing front staff, knowledgable vets, my rats always spoiled and they are comfortable with the staff handling them!
Emma T.
18 Apr 2018
REPORT
All pet owners know that a pet isn't just an animal, a pet is a member of your family. That is why you should feel confident when choosing to take your furry friend to Allondale.I have been taking all... Read More
All pet owners know that a pet isn't just an animal, a pet is a member of your family. That is why you should feel confident when choosing to take your furry friend to Allondale.I have been taking all my animals to Allondale for as long as I can remember. My most memorable experience was when my dog, Sophie, was extremely ill with blood cancer. The vet ended up staying with her all night and spent hours trying to find a blood donner. After a few weeks Sophie recovered and lived happily for another five years.All in all every experience with them has been one to remeber! Read Less
jaymz askin
16 Feb 2018
REPORT
Friendly and knowledgeable staff. Good rates.
John V
18 Jan 2018
REPORT
Knowledgeable staff and very accommodating with regards to emergency appointments. They're my go-to hospital for my furry kids.
James Linley
15 Jan 2018
REPORT
Good place to bring your pet. Added bonus is that you can have your pet boarded if you're planning to go on vacation. Excellent staff too.
Cathy Horvath
15 Jan 2018
REPORT
Wonderful care and all the vets are excellent. Really helpful staff.
Dianna B
21 Nov 2017
REPORT
Dr Balcar is amazing! He has taken the time multiple times to contact me directly over the phone with questions and concerns that I've had. He has been most helpful in determining what is wrong with m... Read More
Dr Balcar is amazing! He has taken the time multiple times to contact me directly over the phone with questions and concerns that I've had. He has been most helpful in determining what is wrong with my kitty even when the diagnosis is a challenge. Their prices have been very reasonable and they have even offered a couple discounts along the way as the expense was taking a toll on me (it wasn't easy to figure out what she had going on) . They did everything they could to mitigate the price and find a solution. This vet cares about more than just money and they are very dedicated and knowledgeable. I highly recommend them, especially if you have a serious issue to resolve. Read Less
Jeno Horvath
5 Apr 2017
REPORT
Great place! They have a GREAT staff and fair prices.
Manabu Seki
24 Mar 2017
REPORT
Have been clients for over two decades and six lovely pets. Excellent friendly warm service.
MIKE FARKAS
17 Feb 2017
REPORT
They have looked after 3 of my dogs, I had an emergency with Max. They couldn't help him because they didn't have enough staff (Vets). They wanted to have Max suffer in pain for the full day till one ... Read More
They have looked after 3 of my dogs, I had an emergency with Max. They couldn't help him because they didn't have enough staff (Vets). They wanted to have Max suffer in pain for the full day till one was available. It's sad, I took Max to another Animal Hospital where they took care on him right away. Read Less
Boyd Thomson
21 Oct 2016
REPORT
Dr Balcar took great care of our Fouge Fouge. He was thorough and kind. The humans are comfortable she's getting good care, and she's happier and feeling better. Thanks for the kindness and drugs D... Read More
Dr Balcar took great care of our Fouge Fouge. He was thorough and kind. The humans are comfortable she's getting good care, and she's happier and feeling better. Thanks for the kindness and drugs Dr.B! Read Less
Vivian Nguyen
29 Sep 2016
REPORT
I am glad I went to this place, I was quoted $450 on neutering my 10lb dog at a different clinic but this place was very reasonable in price. They don't have the most nicest decor but I appreciate how... Read More
I am glad I went to this place, I was quoted $450 on neutering my 10lb dog at a different clinic but this place was very reasonable in price. They don't have the most nicest decor but I appreciate how nice the staff. I feel that the vet and the staff genuinely cared and they are very approachable and squeezed me in last minute to follow up on my fur baby's recovery. Read Less
Joel Wutzke
12 Sep 2016
REPORT
New Review:
Ignore my earlier review below. While maybe their intentions are good, they are completely neglegent. My dog went for a very complex very involved oral surgery and they never bothered to t... Read More
New Review:
Ignore my earlier review below. While maybe their intentions are good, they are completely neglegent. My dog went for a very complex very involved oral surgery and they never bothered to take a single X-Ray and completely missed on the blood test that she had late stage cancer which should have been obvious there was an issue based on the levels. They decided to just probe the teeth, if they saw pus, then removed. As if that would catch all the bad teeth which were bad because of the late cancers effects. The entire teeth issue was also missed just a few months prior during a general checkup when doctor Balcar (not sure how you spell it) didn't even bother to take a good look in the dogs mouth.
All of this lead to our dog suffering much longer than she should have and possibly contributed to the speed at which her final days came.
Thankfully they were too busy to see us the day our dog got really sick and lethargic because we found a new vet which couldn't believe after removing so many teeth they didn't do so much as a single X-Ray. We didn't know any better at the time and they said it wasn't needed so they saved us some money.
I will never step foot in that place again unless to give Dr Balcar/balkar/whatever a piece of my mind for being so inept as to miss poor oral health. This after last time he tried to tell us she probably had a fungus that was causing her issues with her crusty nose. Again, no looking in the mouth and missing the teeth issue once again while suggesting we do all sorts of expensive tests without even suggesting to do a blood test to check for signs of infection or disease.
Loved the place until it helped send my dog to an early grave all because they wanted to 'save us some money' yet we agreed and wanted the X-Rays done and even had them on our quote. That was Dr. O'Grady (however it is spelt) who decided the probe, pus and pull technique. We'll never know now if he even got all the tooth out. Could have been was lead to her having the cancer suddenly take over.
Stay away, the fact they haven't put any money back into their business shows how much they care. Its as stale as their techniques.
--edit--
Great place to take your pets. I've only ever had issue with one doctor there and it is simple enough to request someone else. Bills seem fair in comparison to other alternatives from around the lower mainland. Pets can be expensive sometimes and people need to remember when it comes to bills, it is like not having health care, you have to pay up. Obviously make sure you know what you are getting into ahead of time and Allondale is great with providing best and worst case quotes so you know how bad the damage to your pocket book could be, but in the end you took a life into your hands and I believe I should take responsibility for that. Read Less
Mark Wu
26 Jul 2016
REPORT
I have two cats and I have been to both Allondale and Fraser Heights. Although I have no complaints regarding Fraser Heights, in my experience Allondale is far superior. At Fraser Heights, my checkup ... Read More
I have two cats and I have been to both Allondale and Fraser Heights. Although I have no complaints regarding Fraser Heights, in my experience Allondale is far superior. At Fraser Heights, my checkup lasted about 2 mins and I was charged 80 bucks (it was an emergency situation and Allondale was booked full for the day) while at Allondale, their vets took much more time with the checkup and only charged me $60. I ended up having to get my cat surgery at Fraser Heights to remove a small portion of his tail, and that cost me around $800. Allondale quoted me much less than that, I think for around $500. Now, Fraser Heights is a much bigger place with a LOT of staff, so I understand that's why their costs are much more. Anyways, I highly recommend Allondale because their entire staff from the front desk to the vets are wonderful people, you can really sense the family atmosphere when you walk in. As for their prices, it's extremely fair. I paid $60 for a checkup, and $80 for both checkup and vaccine. Also, the vet asked me to take my cat back a second time around just so he can keep an eye on my cat...and didn't end up charging me for it! I'm not sure what the exact policy is, but definitely I felt like I was treated with honesty and integrity. I would definitely recommend Allondale! Read Less
Alana Hopkins
29 May 2016
REPORT
The staff here are amazing. The Doctors are caring individuals who have helped me so much over the years. I can't say enough good things about this clinic. It's the only place I'll ever go.
This vet is not transparent about which services they will provide and the cost. I took my kitten here for his second vaccination and when I made the original call I was not told about a specific serv... Read More
This vet is not transparent about which services they will provide and the cost. I took my kitten here for his second vaccination and when I made the original call I was not told about a specific service I would receive that would cost me $85.00, honestly had I known about the service beforehand I would have been fine, but since they did not have my consent to the service and fee I am pretty disappointed in the lack of communication from this vet. I have no choice but to go to a vet that is 100% transparent about services that will be rendered and there following costs. Itβs very unfortunate because I live across the street and this could have been a lifetime vet for my animals. I was recommended this vet by a family friend but I will have to go elsewhere, and unfortunate as it is I will also have to tell others to steer clear of them aswell. Read Less
Valerie Madill
12 Jul 2018
REPORT
βββββ
REPORT
This vet is great, I trust him with my cat Autumn who is like my child bc I had none.
R Noyb
15 Jun 2018
REPORT
βββββ
REPORT
The staff are very helpful and knowledgeable. I brought my puppy in and they treated her gently and I felt safe their professionalism..
Christina Fulton
13 Jun 2018
REPORT
βββββ
REPORT
Had a wonderful time with the staff here my good friend brought his new puppy there and they took good care of her felt like a family environment..
Kathie Lewis
12 Jun 2018
REPORT
βββββ
REPORT
Have been going to Allondale Animal for years with many different dogs in our family. Staff are marvelous and really caring people. Have found them very accommodating when I needed to bring my dogs ... Read More
Amazing front staff, knowledgable vets, my rats always spoiled and they are comfortable with the staff handling them!
Emma T.
18 Apr 2018
REPORT
βββββ
REPORT
All pet owners know that a pet isn't just an animal, a pet is a member of your family. That is why you should feel confident when choosing to take your furry friend to Allondale.I have been taking all... Read More
All pet owners know that a pet isn't just an animal, a pet is a member of your family. That is why you should feel confident when choosing to take your furry friend to Allondale.I have been taking all my animals to Allondale for as long as I can remember. My most memorable experience was when my dog, Sophie, was extremely ill with blood cancer. The vet ended up staying with her all night and spent hours trying to find a blood donner. After a few weeks Sophie recovered and lived happily for another five years.All in all every experience with them has been one to remeber! Read Less
jaymz askin
16 Feb 2018
REPORT
βββββ
REPORT
Friendly and knowledgeable staff. Good rates.
John V
18 Jan 2018
REPORT
βββββ
REPORT
Knowledgeable staff and very accommodating with regards to emergency appointments. They're my go-to hospital for my furry kids.
James Linley
15 Jan 2018
REPORT
βββββ
REPORT
Good place to bring your pet. Added bonus is that you can have your pet boarded if you're planning to go on vacation. Excellent staff too.
Cathy Horvath
15 Jan 2018
REPORT
βββββ
REPORT
Wonderful care and all the vets are excellent. Really helpful staff.
Dianna B
21 Nov 2017
REPORT
βββββ
REPORT
Dr Balcar is amazing! He has taken the time multiple times to contact me directly over the phone with questions and concerns that I've had. He has been most helpful in determining what is wrong with m... Read More
Dr Balcar is amazing! He has taken the time multiple times to contact me directly over the phone with questions and concerns that I've had. He has been most helpful in determining what is wrong with my kitty even when the diagnosis is a challenge. Their prices have been very reasonable and they have even offered a couple discounts along the way as the expense was taking a toll on me (it wasn't easy to figure out what she had going on) . They did everything they could to mitigate the price and find a solution. This vet cares about more than just money and they are very dedicated and knowledgeable. I highly recommend them, especially if you have a serious issue to resolve. Read Less
Jeno Horvath
5 Apr 2017
REPORT
βββββ
REPORT
Great place! They have a GREAT staff and fair prices.
Manabu Seki
24 Mar 2017
REPORT
βββββ
REPORT
Have been clients for over two decades and six lovely pets. Excellent friendly warm service.
MIKE FARKAS
17 Feb 2017
REPORT
βββββ
REPORT
They have looked after 3 of my dogs, I had an emergency with Max. They couldn't help him because they didn't have enough staff (Vets). They wanted to have Max suffer in pain for the full day till one ... Read More
They have looked after 3 of my dogs, I had an emergency with Max. They couldn't help him because they didn't have enough staff (Vets). They wanted to have Max suffer in pain for the full day till one was available. It's sad, I took Max to another Animal Hospital where they took care on him right away. Read Less
Boyd Thomson
21 Oct 2016
REPORT
βββββ
REPORT
Dr Balcar took great care of our Fouge Fouge. He was thorough and kind. The humans are comfortable she's getting good care, and she's happier and feeling better. Thanks for the kindness and drugs D... Read More
Dr Balcar took great care of our Fouge Fouge. He was thorough and kind. The humans are comfortable she's getting good care, and she's happier and feeling better. Thanks for the kindness and drugs Dr.B! Read Less
Vivian Nguyen
29 Sep 2016
REPORT
βββββ
REPORT
I am glad I went to this place, I was quoted $450 on neutering my 10lb dog at a different clinic but this place was very reasonable in price. They don't have the most nicest decor but I appreciate how... Read More
I am glad I went to this place, I was quoted $450 on neutering my 10lb dog at a different clinic but this place was very reasonable in price. They don't have the most nicest decor but I appreciate how nice the staff. I feel that the vet and the staff genuinely cared and they are very approachable and squeezed me in last minute to follow up on my fur baby's recovery. Read Less
Joel Wutzke
12 Sep 2016
REPORT
βββββ
REPORT
New Review:
Ignore my earlier review below. While maybe their intentions are good, they are completely neglegent. My dog went for a very complex very involved oral surgery and they never bothered to t... Read More
New Review:
Ignore my earlier review below. While maybe their intentions are good, they are completely neglegent. My dog went for a very complex very involved oral surgery and they never bothered to take a single X-Ray and completely missed on the blood test that she had late stage cancer which should have been obvious there was an issue based on the levels. They decided to just probe the teeth, if they saw pus, then removed. As if that would catch all the bad teeth which were bad because of the late cancers effects. The entire teeth issue was also missed just a few months prior during a general checkup when doctor Balcar (not sure how you spell it) didn't even bother to take a good look in the dogs mouth.
All of this lead to our dog suffering much longer than she should have and possibly contributed to the speed at which her final days came.
Thankfully they were too busy to see us the day our dog got really sick and lethargic because we found a new vet which couldn't believe after removing so many teeth they didn't do so much as a single X-Ray. We didn't know any better at the time and they said it wasn't needed so they saved us some money.
I will never step foot in that place again unless to give Dr Balcar/balkar/whatever a piece of my mind for being so inept as to miss poor oral health. This after last time he tried to tell us she probably had a fungus that was causing her issues with her crusty nose. Again, no looking in the mouth and missing the teeth issue once again while suggesting we do all sorts of expensive tests without even suggesting to do a blood test to check for signs of infection or disease.
Loved the place until it helped send my dog to an early grave all because they wanted to 'save us some money' yet we agreed and wanted the X-Rays done and even had them on our quote. That was Dr. O'Grady (however it is spelt) who decided the probe, pus and pull technique. We'll never know now if he even got all the tooth out. Could have been was lead to her having the cancer suddenly take over.
Stay away, the fact they haven't put any money back into their business shows how much they care. Its as stale as their techniques.
--edit--
Great place to take your pets. I've only ever had issue with one doctor there and it is simple enough to request someone else. Bills seem fair in comparison to other alternatives from around the lower mainland. Pets can be expensive sometimes and people need to remember when it comes to bills, it is like not having health care, you have to pay up. Obviously make sure you know what you are getting into ahead of time and Allondale is great with providing best and worst case quotes so you know how bad the damage to your pocket book could be, but in the end you took a life into your hands and I believe I should take responsibility for that. Read Less
Mark Wu
26 Jul 2016
REPORT
βββββ
REPORT
I have two cats and I have been to both Allondale and Fraser Heights. Although I have no complaints regarding Fraser Heights, in my experience Allondale is far superior. At Fraser Heights, my checkup ... Read More
I have two cats and I have been to both Allondale and Fraser Heights. Although I have no complaints regarding Fraser Heights, in my experience Allondale is far superior. At Fraser Heights, my checkup lasted about 2 mins and I was charged 80 bucks (it was an emergency situation and Allondale was booked full for the day) while at Allondale, their vets took much more time with the checkup and only charged me $60. I ended up having to get my cat surgery at Fraser Heights to remove a small portion of his tail, and that cost me around $800. Allondale quoted me much less than that, I think for around $500. Now, Fraser Heights is a much bigger place with a LOT of staff, so I understand that's why their costs are much more. Anyways, I highly recommend Allondale because their entire staff from the front desk to the vets are wonderful people, you can really sense the family atmosphere when you walk in. As for their prices, it's extremely fair. I paid $60 for a checkup, and $80 for both checkup and vaccine. Also, the vet asked me to take my cat back a second time around just so he can keep an eye on my cat...and didn't end up charging me for it! I'm not sure what the exact policy is, but definitely I felt like I was treated with honesty and integrity. I would definitely recommend Allondale! Read Less
Alana Hopkins
29 May 2016
REPORT
βββββ
REPORT
The staff here are amazing. The Doctors are caring individuals who have helped me so much over the years. I can't say enough good things about this clinic. It's the only place I'll ever go.