I have yet to find a perfect vet, but have taken two generations of our dogs to Dr. Punia and he has cared for them in a gentle and kind manner. Yes, he he is fairly quiet,,, he is concentrating on t... Read More
I have yet to find a perfect vet, but have taken two generations of our dogs to Dr. Punia and he has cared for them in a gentle and kind manner. Yes, he he is fairly quiet,,, he is concentrating on the animal and will answer your questions when he's done. Sometimes he can seem evasive, but if you are observant you can see he's thinking about something... usually a solution or what to do next. If you say you need him to explain everything to you, be clear with him about this and he will. I have no problem understanding his English. We have been given discounts on some services that he does. I first went to him as although I was cleaning my dog's ears, he was constantly shaking his head. He took over an hour to show me how to clean his ears as I wasn't going deep enough. As my dog swam in the river, he had a lot of debris in his ears...my dog wasn't used to this and put up a fuss, but he talked to him in a soft voice and he calmed down. When I asked how much the bill was, he didn't charge me anything.I think he cares very deeply for the animals in his care as when we had to have our first generation of dogs put down, he cried along with us and it wasn't phoney in any way...tears pouring down his cheeks and he said, "This never gets any easier." He had a favourite of the three and just before he put him down, he said, "I've always loved this guy." I knew that as he asked if I would consider putting him for adoption and of course I couldn't. He was sobbing as much as we were and the girl from reception was hiding in an exam room crying her eyes out and I said she should come out as we were all crying. Uncaring?... he has never been that way to our dogs.We now have two Bullmastiffs and a few years ago, when one of them was just a puppy he needed a complicated emergency surgery. Afterwards, out of curiosity, I called a few other vets to check prices and found we were charged much less than other vets would have. More than half less than it was at one place that I first took the dogs to, but wasn't happy with. During the surgery a specialist had to be called in and the bill didn't go up because of this... he provided good aftercare as well.Then just recently our older boy had some kidney problems and had to stay there for a week. We visited him often and when he was on the mend, I arrived to find he had gone for a walk with one of the girls at reception. They did this a couple of times each day for all animals that were almost better. There was no charge for this either.The premises are very clean and I would not take my beloved Babies to him if I didn't think they were getting the right care.The negatives are that sometimes there is a wait, that he isn't loud and pushy (if that's a negative) and he can't always be located. He's a little slow with getting meds ready, but constantly rechecks books to make sure our Boys are getting the best possible meds. He does usually need a little push to remind him that you want answers. He's often said that before he does some tests he doesn't always have an answer... l guess this is true if you think about it. His reception isn't always the most efficient, but some of the girls are very good.If you check around for basic services, I believe you'll find he is less expensive with most and much less for other things. We all have bad days and I'm sure Vets do as well. As for unnecessary tests, I think we have to remember they are dealing with a patient who can't tell them what's wrong and in my experience all Vets seem to order a lot of tests as there is no other way for them to find the problem.As for those of you that had a different experience...I'm sorry you had to go through that. Read Less