They are not incredibly expensive, and they know what they are talking about as far as feline health care. They include nail trims most of the time which is handy. There is a gentleman there that if he is present he will sometimes offer to carry your cat-carrier to your car. I found this extremely helpful when I had a leg injury but it is very nice he still does that even though I am capable of doing it myself. I work in a service industry, so small things like the above really impress me when I see them outside of my industry. Read Less

Thank you to the whole team at Cats at Home Feline hospital for the exceptional care of my kitten Scarlett. It was a traumatizing time for both me and my kitten, and Susan and Jim as well as the whole team went above and beyond the call of duty. Everything was always explained and or demonstrated to me regarding Scarlett's treatment. We can't truly thank you enough. Much gratitude. Read Less

We have found our experience with this practice to be nothing but positive.The staff is very friendly and professional.Dr. Thompson is very thorough and goes above and beyond in her goal to be the best advocate for your cat.Our cat was a challenge for her to say the least because he didn't develop just one issue, but a host of them, one after the other. She was tireless in her quest for knowledge pertaining to his conditions if something was puzzling her, seeking out assistance from esteemed colleagues in her field when necessary.As our cat was diabetic requiring specific care, she would take him home with her if we needed to go away. She was a phone call away if we needed her, or we would find her checking in with us just to make sure all was well in her absence.She wouldn't have it any other way.When we needed to be educated about the procedures necessary to care for a diabetic cat, both Jim and Dr. Thompson were very patient and thorough so we felt confident that we could administer insulin and tend to Silver's needs as they arose.We cannot think of anyone we trusted more with our boy than Dr. Thompson or her staff.We have all laughed together, and when against all efforts,we had to say good bye to an important member of our family, we have all cried together too. We have a new addition to our family now. Her name is Cocoa. It is because of Dr. Thompson that she has found a home with us and for that we can't thank Susan enough.Dr. Thompson has been instrumental in helping to heal our broken hearts and she is Cocoa's doctor too.We wouldn't have it any other way. I would recommend pet insurance as a small investment for any of the four legged members of your family. It has given us peace of mind that should serious health concerns arise in the future, we won't be stressed with worry about having to make any decisions based solely on finances. You couldn't make a better choice than Cats at Home for the care of your valued feline family members.The care they would receive is beyond compare in its quality and consistency to ensure a long and healthy life. Read Less

I have been taking my Calli to Cats at Home for about 6-7 years and have found them to be excellent in their care, expertise and professionalism. Dr. Thompson is the best you could find; as are her staff, her assistant/husband Jim and her associate Dr. Laura. Recently Calli was on pills for bacteria in her intestines and her asthma flared up. Jim got me in to see the Dr right away and it was a good thing because Calli was having difficulty breathing. Dr. Thompson lent me their Aerocat for 2 weeks to give her some relief until my order came in and it helped her so much. I can't say enough about the support, care and kindness my Calli and I have received from her and her staff. A few years ago I took Calli in for a shot and mentioned a small nodule on her back to Jim; he immediatly called Dr. Thompson as he knew what it could be. She came in to examine Calli and gave her surgery that afternoon. They also took her home with them that night (as they have done before and again with no extra charge) to monitor her until she was ready to come home. They are always available for me to call them at home after hours if I have a problem or a question and that means a lot. If you want the best care available for your cat, Cats at Home is the place to go. I can always count on them to give me support, advice and a quick appointment if needed; also, Calli can count on them to give her the best care possible and lots of love when she's there. I am confident that Calli will have a long and healthy life, thanks to all of them; and I will have more quality time with her. They are the best and I'm so glad that I took the advice of a friend when they referred them to me.Read Less

I have been a Cats at Home client since 2006, and I am so thankful that I found them! I have 2 cats who have been so very well cared for all of these years thanks to Dr. Susan Thompson, Jim Thompson and their staff. Dr. Thompson and her husband Jim care for my cats with as much love and concern as they do their own. They are dedicated to ensuring the best quality care and will go above and beyond the call of duty without hesitation even taking my own cats home with them at times to monitor and maintain their levels of care. Cats at Home feline hospital provides a calm and reassuring environment for every visit, no matter how minor or serious the situation at hand. They are a professional team, from the reception desk to the trained assistants, everyone has grown to know and handle my cats with the utmost care, always keeping in mind their distinct personalities and specific needs in order to make each visit as relaxing as possible for them. I have been through a lot with my cats over the years, from food allergies to chronic ear problems and Dr. Thompson's advice has always been invaluable to their well being, and I trust her impeccably. I highly recommend Cats at Home to anyone requiring veterinary care for your cats. You will be made to feel like one of the family when you come, and taken care of with the highest levels of customer service and respect.Read Less

Besides the excellent, compassionate care I truly like that I am able to be with my cats the whole time during an appointment. There is no disappearing into the 'back room'. I know exactly how my cat is handled, what procedures are done, and its all carefully explained to me. Hard to beat! Read Less

I definately recomend this veterinary for all your feline needs! They are all so friendly, extremely knowledgeable and you can tell they really love the animals!They have helped me in alot of ways and even came to my home at a very sad time when I had to put my beloved 18 year old cat to sleep. It was a very hard thing for me to do but they made it easier for me for which I am very thankful!The kennels are very clean and I like the fact that it is quiet and relaxing environment.  Because it is a cats only practice, you don't hear all the disturbing dog noises you would hear at other clinics. Read Less