do not go there unless it is a total emergency and every othervet in surrey is closed. unprofessional and  by far the filthiestveterinary clinic I have ever seen . our dog slipped and hurt his hind end and the first thing this vet wanted to do was test for pancreatitusto the tune of 400 our dog was at our regular vet 3 weeks earlier and we were told he was in good health . only a fool would take his or her beloved pet to this pit of filth. the only thing dirtier than the place was the receptionist Read Less

Our two black labs (Thor and Loki) were coming up for their yearly shots. We had always been bring the to the Fraser Valley Animal Hospital.....but after the last visit set of shots they had...I was floored by the cost. For a set of shots and a checkup...the bill came to nearly $300. So when these sets of shots came up....the cost was nearly $600. Called down to Cedar Hills....cost wasn’t even $200. Plus the dogs got full check up head to tail. The Dr was awesome! Well worth the drive from Abbotsford to Surrey. Read Less

While I was waiting for my kittens to get their first check up I could hear some of the front staff talking. They were being very insensitive about someone who just put an animal down. Which really sucks because I just lost my cat in January. When I was leaving the front girl was nice. Would of been nice to talk with the vet more. But for the price I can't complain! Read Less

The front desk helpers leave something to be desired. They are very slow and some Times for get what they are doing. The cost for service is excellent. The care the vets give is very good. Front desk is where they lose the one star. Read Less

I have to say this place isn't the cleanest (as others have mentioned), BUT the vet is great and very nice. The prices are very reasonable which I greatly appreciate. Especially when accidents happen. Also, its open on Saturdays AND Sundays! Read Less

It was busy when I walked in on a Saturday afternoon. I then booked an appointment for Sunday and my cat was the first patient of the day so it was ok. It took them one day more than they stated to let me know of my cat's test result. Read Less

My little Peanut (aka dog!) wasn't feeling well after starting doggy daycare (sniffles, fever, etc.) so my mother and I brought him in to get checked out by Dr. Harbax Gill. This vet is very patient with my temperamental puppy, who sometimes tries to bite him. After a couple of visits with the same vet, my dog realized that the "scary man with a needle" is actually pretty nice and gentle! Dr. Gill even let us take home a few of the chewies that our dog loves (for free!). Also, the grooming side of this animal hospital is also very good. Yes, SOMETIMES it's loud and SOMETIMES it may smell a bit like wet dogs, but that's what you get when you come to an animal hospital! The groomers quickly grew to recognize us (and not just the cute dog) whenever we take him in to get his nails clipped or occasionally pay for him to get groomed. Our dog loves them so therefore, we do! They are very personable too, and remembered to get updates on a sick family member when it was mentioned during a visit to Cedar Hills Animal Hospital. Read Less

The vet is friendly and knowledgeable and he also works with people when money is limited. For that I was very grateful. My dog refuses to take pills and she had to take certain stuff to help get the crystals out of her urine. He went the extra mile to come up with a shot, and gave it to her at a very cut rate. Finally was able to cure her. Life saver!! Read Less

I had a adopted cat only 9 months old, I thought she was pregnant the last while, her belly was getting so big. I brought her in today and he thought she wasn't pregnant and was her lungs, he said he can't tell until a xray. we did a xray to get bad news and the only thing to do is put her down, that she was in pain. Her lungs full of fluid. So we did. My bill was crazy! I asked for a deal and was crying so hard. 1st bill. Exam-$29, Xray two views $145 with tax $182.70. 2nd bill eithanization 68, sedative 31.80, cremation 50 with tax $157.29 All that to leave in tears with no Persian cat and he couldn't even cut some cost! My normal vet is surrey animal clinic we lost a Persian a while back with age they cut prices in half for us, for we lost our cat. Also when crying they ask if I want a paw print. That was another 65+ as basic I said no you already took all my money! She says maybe he can see about cutting some cost! Really on the paw print. Also to keep your ashes is another fee, why?? Just keep taking your money...Read Less

The vet (Dr. Gill) here is blunt and unfriendly, not to mention: unprofessional. There was no communication from the vet to me about my cat needing to be brought to the back to collect a urine sample - I suggested that I purchase the urine crystals, bring my cat home, and wait for her to use the litter; she is timid enough, and I didn't want to put her under any unnecessary stress - Dr. Gill insisted that they try anyways. 3 minutes later, I was asked to get my cat out from underneath their lunch room couch when she escaped their grasps while they were trying to get the urine sample from her... The only saving grace at this place, was the vet assistant, Ashley, who was friendly and courteous even with everything that happened. I will be taking my cats somewhere else from now on. Read Less

Do not bring your animal here. My elderly mother brought her lab here. When inside She went through the door as she was told. On the other side was a pitbull x. My mothers dog was bitten. The vet wanted $500 to put a stitch (1 or 2 ) in my mums dog. The majority of vets suck and this one takes the cake Stay away Read Less

I had an amazing experience over there. Went to the surrey animal hospital and they were horrible. An animal was bleeding after being neutered and my husband and I heard the doctor say "would you like a refund?". After that we swore we'd never go there again. So we tried this one and OMG world of difference! Dr.Alex is Amazing! Kind, caring and both him and the receptionist are very knowledgeable and informative. They only want the best for your pet and provide the best service there is! I'm hooked and I'll go there only from now on. Read Less

Dr. Gill is a wonderful vet. I was seeing the previous vet before he took over the practice and I just have to say I am very pleased with the service and care. Dr. Gill is always accommodating and compassionate and everyone that I have referred is happy with him as well. I would like to give an honorable mention to one of the vet tech girls in the front, Taylor, she is so great and always willing to go out of her way to answer questions and help out. Read Less

DO NOT GO HERE! THIS PRACTICE MAY BE CHEAP, BUT THEY CUT CORNERS IN CARING FOR YOUR PET. I have worked a short time here, and the amount of ignorance filling this place is toxic. First off, their manager is so underqualified it hurts. She got the job because their parents knew the Vet. This girl does not know the first thing about veterinary medicine and quite literally tortures the clinic cats. Every client that comes in with questions gets completely trash talked once theyRead Less

DO NOT GO HERE! THIS PRACTICE MAY BE CHEAP, BUT THEY CUT CORNERS IN CARING FOR YOUR PET. I have worked here, and the amount of ignorance filling this place is toxic. First off, their manager is so underqualified it hurts. She got the job because their parents knew the Vet. This girl does not know the first thing about veterinary medicine and quite literally tortures the clinic cats.  Every client that comes in with questions gets completely trash talked once they leave. Second, nobody in the whole hospital even knew that there is more than one type of urine collection. The reason I know this, is because I asked them all why they use the Cystocentesis (needle inserted straight into the bladder - most painful way of collection) method for every animal that needs urine taken. They all said they use it if they can't get any urine via manual expression (squeezing the bladder). I had only ever seen them try this method twice on cats that were sedated. Then I informed them of the other two ways of possible collection: Free catch, which is most commonly used in other practices as it does not disturb the animal in any way, and Catheterization which yes, is uncomfortable and takes a bit more time, but is far more inviting than having a needle poking into your most sensitive area. Thirdly, the sanitation, organization and pet care in this place is horrible. Let's start with sanitation. The surgery room is constantly open, barely ever sanitized and always has people walking in and out of it un-scrubbed. The DVM often left the room to speak with his FRIENDS who just show up to his practice unannounced, leaving his patient open on the table. Also, this practice re-uses ALL and I mean ALL of it's needles/syringes. INCLUDING euthanol syringes. You know, the ones used to EUTHANIZE patients? Yeah, this guy's using those needles to give your pet vaccines. This alone makes me shiver, cringe and want to vomit. Every clinic needs an isolation room. One where pets who contract highly contagious illnesses such as Parvovirus or Bordetella get placed during treatment. This hospitals ISO room is a closet. Yes, a closet. Oh sorry I mean an extremely unsanitary, unsafe STORAGE CLOSET. This room is supposed to be kept closed, and sterile at all times just like the surgery room. It looks as if it hasn't been cleaned in years. Also, they had a Bordetella patient come into the clinic one morning and they put them into an exam room, had them walk around the clinic and never washed the place down afterwards. I was the only one who took to cleaning the exam room top to bottom. Also, while I was doing it, they asked me what I was doing and why. Working our way into organization: They have the x-ray table, dental table and treatment table and doctors desk all in the same room. They leave their dental machines and shavers on the floor. They forget to clean up urine from the table before bringing in another patient. They DON'T wear lead vests, gloves, thyroid protectors OR DOSIMETERS (object you wear to detect your radiation exposure levels) while taking radiographs AND they take the x-rays while another patient is on the treatment table. I'm surprised this DVM doesn't have cancer yet. Last but most certainly not least, the pet care. Oh the pet care. Every cat that comes into this place is scruffed aggressively on the treatment table for anything as the DVM is SCARED OF CATS. Some pets don't even get towels in their cage or on the treatment table if the DVM doesn't like them. Nobody checks on your pet until the time of surgery, feeding/watering, or the changing of IV bags. Once immediately after surgery the doctor let an animal wake up on the surgery table. We were lucky the animal wasn't aggressive or else we would have been severely injured. If your animal needs to go out to pee while there for treatment, nobody takes them out. I asked so many times to take an animal outside to the washroom, but was told no. Oh and you're lucky if your cat gets a litter box, and if it does, half a cup of litter gets put in it. No more, no less. The DVM constantly leaves the hospital to go out to see friends, have lunch for hours, or because his kids need whatever. We had to entertain clients who had to wait an hour for the doctor to show up many times in one week. Also in that week I heard him say oops in surgery 4 times. It feels like this guy got his license out of a cereal box. Please consider everything I have written here when looking for a veterinary office. If you do still choose to go here, TAKE YOUR PETS AT YOUR OWN RISK. Read Less