Panorama Village Animal Hosp
Surrey, British Columbia
General Info
Choosing your veterinary service provider is one of the most important decisions impacting your pets' health. At Panorama Village Animal Hospital we understand the importance of choosing a hospital that has the right balance of being innovative and having modern technology, while achieving high standards of medicine by individualizing patient care. We take pride in achieving strong long-term relationships with our patients and their families by putting emphasis on preventive health care and providing support through every life stage from pediatric to geriatric. We also offer laser surgery: a standard of care in surgery in both general and referral practices due to increased precision while reducing bleeding, swelling, and pain. Our professional veterinarians value improvement and continuing education and, with support staff, attend many continuing education seminars to learn about new medical advancements, products and alternatives.
We strongly encourage you to explore our website or come meet our friendly and knowledgeable doctors and support staff in person and visit our facility. Located in the Panorama Village Shopping Center directly behind the Shoppers Drug Mart and adjacent to the McDonald's we are now open 7 days a week with extended hours to provide more reliable, convenient, and compassionate care for your pet.
We strongly encourage you to explore our website or come meet our friendly and knowledgeable doctors and support staff in person and visit our facility. Located in the Panorama Village Shopping Center directly behind the Shoppers Drug Mart and adjacent to the McDonald's we are now open 7 days a week with extended hours to provide more reliable, convenient, and compassionate care for your pet.
Reviews
Gizmo
17 Nov 2021
REPORT
So I wrote a one star review for a receptionists assistance towards a doctor we have seen for years and my cat loved her. Today when I call for her medication and ask about the 100 I usually get and g...
So I wrote a one star review for a receptionists assistance towards a doctor we have seen for years and my cat loved her. Today when I call for her medication and ask about the 100 I usually get and got the privilege which was kind and she said no because of my one star review of her staff and wasn't fair. Where I defended my opinion of her receptionist who was almost holding a laugh stated she was doing a favour, and stated in my previous comment.
doctor zaceriah was holding my cats medication because of the Previous star review pointing to the receptionist who clearly wasn't kind and friendly to a patient.
I will continue to share this inconsiderate experience for future clients to move to another vet who treat your furbaby like their very own. Sadly they haven’t done it here lately.
sorry doctor but it was not ok how you came about for a cats meds because of a review and refraining to sell medication when I asked you to stop arguing where I asked you a few times I didn’t want to fight Anymore and continue with my furbabys medication. It’s upsetting how you reacted. Stay safe.
Janelle Edodollon
10 Jun 2018
REPORT
Beware of this place if your dog may need surgical attention or has cherry eye. The staff was kind enough to allow me to visited the vet right before closing as my dog had cherry eye and I wasn't sure...
Beware of this place if your dog may need surgical attention or has cherry eye. The staff was kind enough to allow me to visited the vet right before closing as my dog had cherry eye and I wasn't sure if it was something more serious. The female vet was very nice and we were prescribed some drops for his eyes but it didn't help. Fair enough.
Fast forward later, I let the vet know by email how my dog is doing, and she was replying, up until the point where I asked for an estimate of how much the surgery would cost. She didn't reply to me and replied only when I sent another email asking if they received my previous one. She told me that she would get back to me with the estimates, but didn't get back to me at all. It's been over a month and during that time I just decided to take my dog somewhere else.
Bottom line- I know that they may be busy and to be honest, Cherry Eye in dogs is not as serious as other ailments, but it can have adverse effects if left untreated. But with that being said, I did not appreciate being treated like my puppy was secondary matter and they didn't feel any urgency in getting us the help we needed.
Micheal Matsos
18 Apr 2018
REPORT
Fantastic job with my dog Maya, so caring and gentle with her. 5 stars from our family 👍👍
Teagan McGuire
18 Apr 2018
REPORT
Went yesterday for my puppy’s second set of shots. Originally had been told that there wouldn’t be another exam fee for this set of shots, and then they charged me. Once in the room, initial exam was ...
Went yesterday for my puppy’s second set of shots. Originally had been told that there wouldn’t be another exam fee for this set of shots, and then they charged me. Once in the room, initial exam was not thorough. I then watched my puppy receive a vaccination in the middle of her back. The doctor said, “I wonder why she’s crying. Most dogs don’t mind the scruff of the neck”, but it was very clearly mid-back, and close to her spine. My dog was in obvious discomfort and nothing was done about it. This makes 2 visits, both times recieving excellent service from the vet techs, but imcomptency and lack of confidence from the actual doctors. They then quoted me $725 for a spay for a 22lb puppy. Will absolutely not be returning here.
Harj Saran
7 Mar 2018
REPORT
Fantastic staff. They have been amazing with my dogs. Very loving and caring. Recently my dog of almost 15 years passed away. They have been there to support us and look after all our funeral request....
Fantastic staff. They have been amazing with my dogs. Very loving and caring. Recently my dog of almost 15 years passed away. They have been there to support us and look after all our funeral request. Thank you:)
Kitten H
8 Jan 2018
REPORT
Took my cat here after he was showing some signs that he was in pain. The staff was very knowledgeable and had a good idea of what was wrong with him in the first 15 minutes. They were very mindful of...
Took my cat here after he was showing some signs that he was in pain. The staff was very knowledgeable and had a good idea of what was wrong with him in the first 15 minutes. They were very mindful of my families financial situation and did their best to accommodate us. The Dr was very gentle and was attempting to soothe him the whole time (while he was hissing and growling lol). They even called the following days to check up and give additional advice I'm very pleased with the service we received and my cat is feeling much better already:)
Debra Hamilton
23 Nov 2017
REPORT
I would like to thank all of the Staff at Panorama Village Animal Hospital for all their care and support after my 7 year young Ginger was diagnosed with Lymphoma . I decided to treat her holisticall...
I would like to thank all of the Staff at Panorama Village Animal Hospital for all their care and support after my 7 year young Ginger was diagnosed with Lymphoma . I decided to treat her holistically and she did quite well. Dr Reena was amazing at spelling out how Ginger was doing.With x-rays we were able to monitor her progress. Ginger came back strong and healthy for a couple weeks but then started to fail. Blood tests revealed the Cancer progressed to her Liver. Sad to say we lost our Ginger . My loving companion who had touched so many in so many ways.
I would highly recommend this Vet in all situations to assist with any circumstance that may arise with your pet. Or just for regular maintenance.
Thanks again Dr Reena and Staff : )
Heather Chen
23 Nov 2017
REPORT
We took our sick puppy here and were very impressed with the service. All the staff were very knowledgeable, kind and professional. They explained the treatment and charges ahead of time and gave us...
We took our sick puppy here and were very impressed with the service. All the staff were very knowledgeable, kind and professional. They explained the treatment and charges ahead of time and gave us options without pressure. They cared enough to call us every few days after Jedi was treated to check on how he was doing. As novice pet owners, we called them a few times with follow up questions and they were very helpful and didn't make us feel like we were bothering them. We are definitely life-long customers after the excellent service we received.
Imanya sunner
2 May 2017
REPORT
It is a very good vet i really trust them helping my pets and i recommend this vet because i have been going there for 2 years already and my pets are healthier then ever before!
Andrew K
14 Feb 2017
REPORT
Dr. Ina has saved my puppy's life from a very young age. I commute from Coquitlam just to see her because she is very caring and understanding. I recommend Dr. Ina to anyone who is looking for an amaz...
Dr. Ina has saved my puppy's life from a very young age. I commute from Coquitlam just to see her because she is very caring and understanding. I recommend Dr. Ina to anyone who is looking for an amazing doctor for their loved ones. Thank you!!!
Beth Merk
16 Jan 2017
REPORT
Thank you for your loving care not only for pets you see everyday but for the owners too
Jeremy Rutledge
18 Oct 2016
REPORT
Thanks to the amazing people there and the vet that because of her and her patience our beautiful cat lacy was saved. She helped us through the whole process and was compasionate and paitent now my ca...
Thanks to the amazing people there and the vet that because of her and her patience our beautiful cat lacy was saved. She helped us through the whole process and was compasionate and paitent now my cat will have a very long loving life.
Rhythm N' Blues
2 Aug 2016
REPORT
Dr. Ina always puts the animals first. She is the best vet out there and was incredibly kind and calming to our new puppy. Also the ladies that worked there were so thoughtful and nice! I would trust...
Dr. Ina always puts the animals first. She is the best vet out there and was incredibly kind and calming to our new puppy. Also the ladies that worked there were so thoughtful and nice! I would trust my doggy's life in their hands any day! !!
Michelle Shillum Jones
5 Jul 2016
REPORT
Just about 6 weeks ago, we rushed our beloved lab to this hospital. I knew in my heart that we would be making one of the hardest decisions of our life. Saying goodbye to my Lucy was one of the hard...
Just about 6 weeks ago, we rushed our beloved lab to this hospital. I knew in my heart that we would be making one of the hardest decisions of our life. Saying goodbye to my Lucy was one of the hardest things I've ever had to do. The staff and doctor were so patient, kind and loving with all of us and helped me through this tough decision. There was nothing but love and respect in the room when we said goodbye...and yes...even tears and honest sorrow for us. There was no question that when we suddenly got a new rescue pup, where we would be going for his care. We know that Milo will be in good, loving hands. Thank you for all that you do for all of us! Highly recommend. <3
Wayne Thurber
8 Jun 2016
REPORT
Really like the Doctors and Staff. My dog absolutely loves this place.
Julie Laughlin
20 May 2016
REPORT
I wish to express my thanks and gratitude for helping me say goodbye to my beautiful cat 'Lola'..the dr. and staff were very comforting ..the dr. even shed a tear with me <3
Dana Baird
25 Mar 2016
REPORT
10/10!!! Just an amazing clinic, we could t be happier!!! All the staff are fantastic and super helpful!
Cynthia
21 Mar 2016
REPORT
Dr. Ina is the best Vet you can have for your pet. I come here all the way from Port Moody!
Bourdie 1979
10 Oct 2015
REPORT
I have nothing but wonderful things to say. My cat is a bastard and always getting sick. Dr ina and the staff always take such good care of him. They are awesome
Nitasha Najeeb
13 May 2015
REPORT
Best vet Ive ever taken any of my fur babies too!!! I would never go anywhere else!!! I love how everyone treats my baby with compassion and love and not just like an "animal"
Cody Collicutt
18 Nov 2014
REPORT
Thanks for taking such good care of me after my nasty run in with raccoons.
Danielle Hui
3 Dec 2013
REPORT
Dr. Ina is an amazing vet, she's caring and won't put your pet through any unnecessary procedure that your dog or cat does not need. My dog had a liver schunt and as a worried pet parents we would do ...
Dr. Ina is an amazing vet, she's caring and won't put your pet through any unnecessary procedure that your dog or cat does not need. My dog had a liver schunt and as a worried pet parents we would do the research and explore what other pets have gone through. We took all these methods in to discuss with Dr. Ina and she took the time to go through all our questions and concerns. She would tell us what was needed and what wasn't needed, it's just as simple as that. There's no hidden agenda, she just cares deeply for animals. I been taking my dog to Dr. Ina and he's always very happy to see her. She used to work at a pet hospital near my home but since she moved to a hospital further away, I have no hesitation following her where ever she goes because my dog loves to see her. All the staff here are so friendly as well. I would definitely recommend this clinic to any pet owners.
Carla Erk
27 Oct 2013
REPORT
Always handles my dog with love, and its great to see that in a Vet. Very caring, and well informed service everytime!
Amy Schrag
1 Oct 2013
REPORT
We visited with our dog the other day. The staff are friendly and well informed. The space is clean, well lit, and comfortable. We felt welcome and that everyone obviously is there because they love t...
We visited with our dog the other day. The staff are friendly and well informed. The space is clean, well lit, and comfortable. We felt welcome and that everyone obviously is there because they love the animals they work with. Such a great experience!
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
(604) 575-1133
Business Hours
Monday
Mon
08:00AM-19:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-19:00PM
Saturday
Sat
09:00AM-18:00PM
Sunday
Sun
10:00AM-16:00PM
Popular Hours
No data for Sunday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Panorama Village Animal Hosp
Surrey, British Columbia
General Info
Choosing your veterinary service provider is one of the most important decisions impacting your pets' health. At Panorama Village Animal Hospital we understand the importance of choosing a hospital that has the right balance of being innovative and having modern technology, while achieving high standards of medicine by individualizing patient care. We take pride in achieving strong long-term relationships with our patients and their families by putting emphasis on preventive health care and providing support through every life stage from pediatric to geriatric. We also offer laser surgery: a standard of care in surgery in both general and referral practices due to increased precision while reducing bleeding, swelling, and pain. Our professional veterinarians value improvement and continuing education and, with support staff, attend many continuing education seminars to learn about new medical advancements, products and alternatives.
We strongly encourage you to explore our website or come meet our friendly and knowledgeable doctors and support staff in person and visit our facility. Located in the Panorama Village Shopping Center directly behind the Shoppers Drug Mart and adjacent to the McDonald's we are now open 7 days a week with extended hours to provide more reliable, convenient, and compassionate care for your pet.
We strongly encourage you to explore our website or come meet our friendly and knowledgeable doctors and support staff in person and visit our facility. Located in the Panorama Village Shopping Center directly behind the Shoppers Drug Mart and adjacent to the McDonald's we are now open 7 days a week with extended hours to provide more reliable, convenient, and compassionate care for your pet.
Business Hours
Monday
08:00AM-19:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-19:00PM
Saturday
09:00AM-18:00PM
Sunday
10:00AM-16:00PM
Popular Hours
No data for Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Gizmo
17 Nov 2021
So I wrote a one star review for a receptionists assistance towards a doctor we have seen for years and my cat loved her. Today when I call for her medication and ask about the 100 I usually get and g...
So I wrote a one star review for a receptionists assistance towards a doctor we have seen for years and my cat loved her. Today when I call for her medication and ask about the 100 I usually get and got the privilege which was kind and she said no because of my one star review of her staff and wasn't fair. Where I defended my opinion of her receptionist who was almost holding a laugh stated she was doing a favour, and stated in my previous comment.
doctor zaceriah was holding my cats medication because of the Previous star review pointing to the receptionist who clearly wasn't kind and friendly to a patient.
I will continue to share this inconsiderate experience for future clients to move to another vet who treat your furbaby like their very own. Sadly they haven’t done it here lately.
sorry doctor but it was not ok how you came about for a cats meds because of a review and refraining to sell medication when I asked you to stop arguing where I asked you a few times I didn’t want to fight Anymore and continue with my furbabys medication. It’s upsetting how you reacted. Stay safe.
Janelle Edodollon
10 Jun 2018
Beware of this place if your dog may need surgical attention or has cherry eye. The staff was kind enough to allow me to visited the vet right before closing as my dog had cherry eye and I wasn't sure...
Beware of this place if your dog may need surgical attention or has cherry eye. The staff was kind enough to allow me to visited the vet right before closing as my dog had cherry eye and I wasn't sure if it was something more serious. The female vet was very nice and we were prescribed some drops for his eyes but it didn't help. Fair enough.
Fast forward later, I let the vet know by email how my dog is doing, and she was replying, up until the point where I asked for an estimate of how much the surgery would cost. She didn't reply to me and replied only when I sent another email asking if they received my previous one. She told me that she would get back to me with the estimates, but didn't get back to me at all. It's been over a month and during that time I just decided to take my dog somewhere else.
Bottom line- I know that they may be busy and to be honest, Cherry Eye in dogs is not as serious as other ailments, but it can have adverse effects if left untreated. But with that being said, I did not appreciate being treated like my puppy was secondary matter and they didn't feel any urgency in getting us the help we needed.
Micheal Matsos
18 Apr 2018
Fantastic job with my dog Maya, so caring and gentle with her. 5 stars from our family 👍👍
Teagan McGuire
18 Apr 2018
Went yesterday for my puppy’s second set of shots. Originally had been told that there wouldn’t be another exam fee for this set of shots, and then they charged me. Once in the room, initial exam was ...
Went yesterday for my puppy’s second set of shots. Originally had been told that there wouldn’t be another exam fee for this set of shots, and then they charged me. Once in the room, initial exam was not thorough. I then watched my puppy receive a vaccination in the middle of her back. The doctor said, “I wonder why she’s crying. Most dogs don’t mind the scruff of the neck”, but it was very clearly mid-back, and close to her spine. My dog was in obvious discomfort and nothing was done about it. This makes 2 visits, both times recieving excellent service from the vet techs, but imcomptency and lack of confidence from the actual doctors. They then quoted me $725 for a spay for a 22lb puppy. Will absolutely not be returning here.
Harj Saran
7 Mar 2018
Fantastic staff. They have been amazing with my dogs. Very loving and caring. Recently my dog of almost 15 years passed away. They have been there to support us and look after all our funeral request....
Fantastic staff. They have been amazing with my dogs. Very loving and caring. Recently my dog of almost 15 years passed away. They have been there to support us and look after all our funeral request. Thank you:)
Kitten H
8 Jan 2018
Took my cat here after he was showing some signs that he was in pain. The staff was very knowledgeable and had a good idea of what was wrong with him in the first 15 minutes. They were very mindful of...
Took my cat here after he was showing some signs that he was in pain. The staff was very knowledgeable and had a good idea of what was wrong with him in the first 15 minutes. They were very mindful of my families financial situation and did their best to accommodate us. The Dr was very gentle and was attempting to soothe him the whole time (while he was hissing and growling lol). They even called the following days to check up and give additional advice I'm very pleased with the service we received and my cat is feeling much better already:)
Debra Hamilton
23 Nov 2017
I would like to thank all of the Staff at Panorama Village Animal Hospital for all their care and support after my 7 year young Ginger was diagnosed with Lymphoma . I decided to treat her holisticall...
I would like to thank all of the Staff at Panorama Village Animal Hospital for all their care and support after my 7 year young Ginger was diagnosed with Lymphoma . I decided to treat her holistically and she did quite well. Dr Reena was amazing at spelling out how Ginger was doing.With x-rays we were able to monitor her progress. Ginger came back strong and healthy for a couple weeks but then started to fail. Blood tests revealed the Cancer progressed to her Liver. Sad to say we lost our Ginger . My loving companion who had touched so many in so many ways.
I would highly recommend this Vet in all situations to assist with any circumstance that may arise with your pet. Or just for regular maintenance.
Thanks again Dr Reena and Staff : )
Heather Chen
23 Nov 2017
We took our sick puppy here and were very impressed with the service. All the staff were very knowledgeable, kind and professional. They explained the treatment and charges ahead of time and gave us...
We took our sick puppy here and were very impressed with the service. All the staff were very knowledgeable, kind and professional. They explained the treatment and charges ahead of time and gave us options without pressure. They cared enough to call us every few days after Jedi was treated to check on how he was doing. As novice pet owners, we called them a few times with follow up questions and they were very helpful and didn't make us feel like we were bothering them. We are definitely life-long customers after the excellent service we received.
Imanya sunner
2 May 2017
It is a very good vet i really trust them helping my pets and i recommend this vet because i have been going there for 2 years already and my pets are healthier then ever before!
Andrew K
14 Feb 2017
Dr. Ina has saved my puppy's life from a very young age. I commute from Coquitlam just to see her because she is very caring and understanding. I recommend Dr. Ina to anyone who is looking for an amaz...
Dr. Ina has saved my puppy's life from a very young age. I commute from Coquitlam just to see her because she is very caring and understanding. I recommend Dr. Ina to anyone who is looking for an amazing doctor for their loved ones. Thank you!!!
Beth Merk
16 Jan 2017
Thank you for your loving care not only for pets you see everyday but for the owners too
Jeremy Rutledge
18 Oct 2016
Thanks to the amazing people there and the vet that because of her and her patience our beautiful cat lacy was saved. She helped us through the whole process and was compasionate and paitent now my ca...
Thanks to the amazing people there and the vet that because of her and her patience our beautiful cat lacy was saved. She helped us through the whole process and was compasionate and paitent now my cat will have a very long loving life.
Rhythm N' Blues
2 Aug 2016
Dr. Ina always puts the animals first. She is the best vet out there and was incredibly kind and calming to our new puppy. Also the ladies that worked there were so thoughtful and nice! I would trust...
Dr. Ina always puts the animals first. She is the best vet out there and was incredibly kind and calming to our new puppy. Also the ladies that worked there were so thoughtful and nice! I would trust my doggy's life in their hands any day! !!
Michelle Shillum Jones
5 Jul 2016
Just about 6 weeks ago, we rushed our beloved lab to this hospital. I knew in my heart that we would be making one of the hardest decisions of our life. Saying goodbye to my Lucy was one of the hard...
Just about 6 weeks ago, we rushed our beloved lab to this hospital. I knew in my heart that we would be making one of the hardest decisions of our life. Saying goodbye to my Lucy was one of the hardest things I've ever had to do. The staff and doctor were so patient, kind and loving with all of us and helped me through this tough decision. There was nothing but love and respect in the room when we said goodbye...and yes...even tears and honest sorrow for us. There was no question that when we suddenly got a new rescue pup, where we would be going for his care. We know that Milo will be in good, loving hands. Thank you for all that you do for all of us! Highly recommend. <3
Wayne Thurber
8 Jun 2016
Really like the Doctors and Staff. My dog absolutely loves this place.
Julie Laughlin
20 May 2016
I wish to express my thanks and gratitude for helping me say goodbye to my beautiful cat 'Lola'..the dr. and staff were very comforting ..the dr. even shed a tear with me <3
Dana Baird
25 Mar 2016
10/10!!! Just an amazing clinic, we could t be happier!!! All the staff are fantastic and super helpful!
Cynthia
21 Mar 2016
Dr. Ina is the best Vet you can have for your pet. I come here all the way from Port Moody!
Bourdie 1979
10 Oct 2015
I have nothing but wonderful things to say. My cat is a bastard and always getting sick. Dr ina and the staff always take such good care of him. They are awesome
Nitasha Najeeb
13 May 2015
Best vet Ive ever taken any of my fur babies too!!! I would never go anywhere else!!! I love how everyone treats my baby with compassion and love and not just like an "animal"
Cody Collicutt
18 Nov 2014
Thanks for taking such good care of me after my nasty run in with raccoons.
Danielle Hui
3 Dec 2013
Dr. Ina is an amazing vet, she's caring and won't put your pet through any unnecessary procedure that your dog or cat does not need. My dog had a liver schunt and as a worried pet parents we would do ...
Dr. Ina is an amazing vet, she's caring and won't put your pet through any unnecessary procedure that your dog or cat does not need. My dog had a liver schunt and as a worried pet parents we would do the research and explore what other pets have gone through. We took all these methods in to discuss with Dr. Ina and she took the time to go through all our questions and concerns. She would tell us what was needed and what wasn't needed, it's just as simple as that. There's no hidden agenda, she just cares deeply for animals. I been taking my dog to Dr. Ina and he's always very happy to see her. She used to work at a pet hospital near my home but since she moved to a hospital further away, I have no hesitation following her where ever she goes because my dog loves to see her. All the staff here are so friendly as well. I would definitely recommend this clinic to any pet owners.
Carla Erk
27 Oct 2013
Always handles my dog with love, and its great to see that in a Vet. Very caring, and well informed service everytime!
Amy Schrag
1 Oct 2013
We visited with our dog the other day. The staff are friendly and well informed. The space is clean, well lit, and comfortable. We felt welcome and that everyone obviously is there because they love t...
We visited with our dog the other day. The staff are friendly and well informed. The space is clean, well lit, and comfortable. We felt welcome and that everyone obviously is there because they love the animals they work with. Such a great experience!
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CLAIM IT HEREIncorrect information? Let us know